Lincoln Town Car Complaints

3,302 consumer complaints on file.

#11230726July 10, 2019
STEERING
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE STEERING COLUMN WAS COMING APART AND THE POWER STEERING MALFUNCTIONED WHILE DRIVING AND PARKING. THE CONTACT STATED THAT A PREVIOUS RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) WAS PERFORMED INCORRECTLY. THE CONTACT STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). RILEY FORD INC (9693 U.S. 9, CHAZY, NY 12921, (518) 846-7131) WANTED TO CHARGE THE CONTACT $2,600 TO CORRECT THE INITIAL RECALL REPAIR. THE MANUFACTURER ADMITTED THAT THE CONTACT HAD A VALID POINT, BUT THEY WERE NOT AUTHORIZED TO MAKE A DECISION. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228950July 2, 2019
AIR BAGS, SEAT BELTS, VEHICLE SPEED CONTROL
THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11228611July 1, 2019
SUSPENSION
RIGHT REAR WHEEL BEARING WENT OUT. MILEAGE OF CAR IS 92,643. THERE WAS A RECALL OF THIS YEAR OF CAR MANUFACTURED FROM THE SAME PLANT, WIXOM, MI, BUT THE PRODUCTION LINE OF RECALL ENDED IN DECEMBER 2002. THIS CAR ROLLED OFF IN FEBRUARY2003. HOWEVER, IT WAS EXACTLY AS THE RECALL STATED AND THERE IS NO WAY THAT THE BAD PARTS WAS NOT PUT ON OTHER VEHICLES OF THE 2003 PRODUCTION VEHICLES. WHEN THE BEARING WENT, IT CHEWED THE AXLE SO IT TOO HAD TO BE REPLACED. IT WENT OUT WHILE ACCELERATING FROM A STOPPED POSITION. WAS IMMEDIATELY PARKED AND NOT DRIVEN TIL FIXED. MACHANIC AGREES THAT IT WAS BAD PARTS AND KNOWS OF SEVERAL 2003 MODELS WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222735June 26, 2019
ENGINE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS SCRAPED. THE VEHICLE WAS TAKEN TO POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) FOR REPAIRS. WHEN THE CONTACT RETRIEVED THE VEHICLE, HE NOTICED THAT THE ENTIRE FLOORBOARD WAS FLOODED WITH WATER. THE DEALER BELIEVED THE WATER WAS DUE TO THE AIR CONDITIONING UNIT FLOODING OR THE WIPERS PUSHING WATER INSIDE THE VEHICLE. THE DEALER THEN STATED THAT THERE WAS A PAN IN THE ENGINE COMPARTMENT THAT WAS SUPPOSED TO DRAIN WATER OUT INTO THE STREET. THE DEALER TRIED TO BLAME THE INSURANCE COMPANY THAT DIRECTED THE CONTACT TO THE DEALER TO HAVE THE SCRAPE REPAIRED. THE DEALER GAVE THE CONTACT A BILL FOR $880 AND DID NOT CLEAR OUT THE WATER. THE DEALER INFORMED THE CONTACT THAT THE INSURANCE COMPANY WOULD PAY FOR THE REPAIRS. THE DEALER RETURNED THE VEHICLE TO THE CONTACT STILL FULL OF WATER AND GAVE HIM A STATEMENT LISTING THE CHARGES FOR WHICH THEY EXPECTED THE INSURANCE COMPANY TO PAY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221391June 20, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, STEERING
TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES SO THIS MAY NOT EVEN BE SOMETHING TO BE TURNED IN, THIS STATE HAS ALSO DONE SO MUCH DAMAGE FROM THE POTHOLES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219341June 11, 2019
AIR BAGS, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. THE BRAKE LINES WERE REPLACED THREE TIMES BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. FURTHERMORE, THE STEERING WHEEL HAD TO BE MANEUVERED IN EITHER DIRECTION TO PREVENT IT FROM SEIZING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15E082000 (STEERING), 96V135000 (STEERING), 98V001000 (SERVICE BRAKES, HYDRAULIC), 01V318000 (AIR BAGS), AND 95E006002 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURES LISTED IN THE RECALL CAMPAIGNS. LIBERTY FORD LINCOLN CANTON (423 TUSCARAWAS ST W, CANTON, OH 44702) AND THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS TO PROVIDE A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217016May 31, 2019
STEERING, UNKNOWN OR OTHER
" TAKATA RECALL " WHEN I DRIVE OVER A POT HOLE MY CAR WANTS 2 GO ALL OVER THE ROAD THE STEERING IS LOOSECAN'T HARTLEY HOLE IT STRAIGHT ON THE ROAD I CANNT. AND ALSO MY WINDSHIELD FLUID DOESN'T COME OUT WHEN PUSH.STEERING COULD IS LOOSE.ALL IN MOTION EVEN.ON THE HWY I CANNOT GO ON. I CANNOT TAKE PIC IT IS UNDER THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209325May 22, 2019
STEERING:COLUMN
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME LOOSE AND THE CONTACT LOST CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206559May 9, 2019
AIR BAGS
WARNING LIGHT FOR AIRBAG CAME ON SUDDENLY YESTERDAY WITH NO INCIDENT, LIGHT STAYS ON AND 5 SETS OF BEEPS REPEATING 5 TIMES OCCURS, THIS OCCURRED AFTER THE CAR WAS STARTED AND BEEPS STARTED AFTER DRIVING... AFTER TURNING OFF VEHICLE AND TURNING BACK ON IT CONTINUES TO EXHIBIT SAME AIRBAG LIGHT AND BEEPING...DRIVES WITH NO ISSUES EXCEPT THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196694April 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE INADVERTENTLY ACCELERATED. THE VEHICLE CAME TO A STOP AT AN EXTENDED DISTANCE. ON ANOTHER OCCASION, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT STRUCK A GUARDRAIL IN ORDER TO AVOID CRASHING INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO GATEWAY FORD LINCOLN NISSAN (LOCATED AT 1055 W ANDREW JOHNSON HWY, GREENEVILLE, TN 37745, (423) 639-5151) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11196539April 15, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING DOWN A PUBLIC STREET NOT EVEN GOING THE SPEED LIMIT AND I CAME TO THE STOP LIGHT MY CAR ACTED LIKE IT DIDN'T WANNA GO I GOT IT TO A PARKING SPOT AND IT BURST TO A BALL OF FLAMES I HAD NO PREVIOUS SYMPTOMS AND THE CAR WAS DRIVING FINE IT HAD JUST GOTTEN TO HALFWAY MARK ON MY HEAT GAUGE. I THINK IT MAY HAVE BEEN THE PLASTIC INTAKE MANIFOLD MELTED MAYBE? ANY WAYS THOUGHT I WOULD REPORT THAT THIS IS ACTUALLY A VERY DANGEROUS THING IT ALMOST BURNT ME ALIVE GOING DOWN THE ROAD AND THEN ALMOST BURNT A BUSINESS DOWN AND I'M HOPING TO GET SOME SORT OF COMPENSATION BECAUSE NO ONE TOLD ME TILL JUST NOW. IF I COULD GET SOME INFO ON WHO TO CALL AT FORD THAT'D BE GREAT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11194828April 8, 2019
SEAT BELTS, STEERING
THE STEERING IS EXTREMELY LOOSE. THE LEAST AMOUNT OF MOVEMENT OF THE STEERING WHEEL WILL JERK YOU INTO ANOTHER LANE AND IT FEELS LIKE THE CAR IS ALMOST LIKE FLOATING OUT FROM UNDERNEATH YOU. WHILE ON THE INTERSTATE PASSING SEMIS IT FEELS AS IF IT'S GOING TO PUSH ME OFF OF THE ROAD. IT'S EXTREMELY DIFFICULT TO KEEP THE CAR STRAIGHT ON THE ROAD WITHOUT EVEN MOVING THE STEERING WHEEL IT'LL DRIFT TO THE LEFT OR THE RIGHT. WHEN TRYING TO CORRECT IT GOING INTO ANOTHER LANE IF YOU JUST TURN THE STEERING WHEEL JUST A HAIR IT'S ALMOST LIKE YOU TURN THE STEERING WHEEL 180. ALSO WHEN ATTEMPTING TO GO AROUND A CURVE YOU HAVE TO BARELY TURN THE STEERING WHEEL OR ELSE IT'LL RUN YOU OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191362March 25, 2019
VISIBILITY/WIPER
REAR WINDOW EXPLODED WHILE I WAS DRIVING TO WORK THIS MORNING ON A 4 LANE STATE ROAD. SPEED WAS UNDER 50MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182837February 27, 2019
AIR BAGS, SEAT BELTS
AIR BAG LIGHT ON, GIVING CODE 34 THEN REMAINS ILLUMINATED. DEALER SAID SEAT BELT TENSIONERS ON BOTH SIDE NEED TO BE CHANGED @ A COST OF $1,500 . THEY ALSO ADVISE SERIOUS INJURY CAN OCCUR IN AN EVENT OF AN IMPACT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180204February 15, 2019
POWER TRAIN
THE CAR DOESNT GO ON GEAR. ENGINE STARTS BUT WONT GO ON ANY GEAR. EITHER AXLE SHAFT OR BEARING PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180359February 15, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
I PUT MY FOOT ON THE BRAKES, PUT IT IN REVERSE, AND IT JUST TOOK OFF, ACROSS THE STREET, WHERE I RAN INTO 2 BUILDINGS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174908February 7, 2019
AIR BAGS, SEAT BELTS
AIR BAG WILL NOT DEPLOY AND SEAT BELT SENSOR WILL NOT FUNCTION. SEAT BELT WILL NOT LOCK AT TIMES. THIS HAPPENS WHILE IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174557February 5, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE BATTERY DRAINED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHT CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174347February 4, 2019
STEERING
I WASN'T AWARE UNTIL RECENT THAT THERE HAD BEEN A RECALL ON MY VEHICLE ON OCTOBER 28, 2015. I FIND THIS INFORMATION ON CREDIT KARMA AND I BEEN HAVING PROBLEM WITH LOOSE STEERING I NEVER RECEIVED ANYTHING REGARDING A RECALL ON MY CAR. I WOULD HAVE DEFINITELY TOOK IT IN FOR REPAIRS. I NEED TO KNOW IF THE RECALL STILL VALID BECAUSE I NEED THE STEERING FIXED. WHEN DRIVING THE STEERING HAS A LOT PLAY AND I NO THAT'S NOT THE WAY IT SUPPOSED TO BE. WILL SOMEONE PLEASE HELP ME REGARDING THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166790January 14, 2019
AIR BAGS
ON 01/12/2019 I WAS TRAVELING STRAIGHT DOWN A LEVEL COUNTRY ROAD WITH 1 PASSENGER IN THE FRONT PASSENGER SEAT AT ABOUT 45 MPH WHEN FOR NO REASON THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ANY WARNING. AFTER REGAINING CONTROL OF THE VEHICLE WE PULLED TO THE SIDE OF THE ROAD AND TOOK A FEW MINUTES TO CALM DOWN AND FIGURE OUT WHAT JUST HAPPENED AND CLEAR ALL THE SMOKE FROM THE INTERIOR OF THE VEHICLE FROM THE AIR BAG. MY FRIEND IN THE PASSENGER SEAT WAS SORE BUT NOT INJURED AND BOTH OUR EARS WERE RINGING. IT SOUNDED LIKE A GUN FIRED IN THE CAR. I CALL LINCOLN CUSTOMER SERVICE AND WAS TOLD THERE WAS NOT ANY RECALLS ON THE VEHICLE AND DUE TO ITS AGE THEY WOULD NOT PROVIDE ANY ASSISTANCE TO GET IT REPAIRED. THE SIDE OF THE PASSENGER SEAT IS ALL TORE APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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