Lincoln Town Car Complaints

3,302 consumer complaints on file.

#10206797October 24, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1992 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CRUISE CONTROL SWITCH. AT THAT TIME, SHE DID NOT TAKE THE VEHICLE TO THE DEALER TO HAVE THE SWITCH DEACTIVATED OR REPAIRED. THE VEHICLE CAUGHT FIRE AND THE WIRING HARNESS WAS DESTROYED. THE DEALER STATED THAT THE ONLY THING THEY COULD DO WAS DEACTIVATE THE SWITCH. THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 11/15/07
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206817October 24, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HUSBAND WAS DRIVING HIS 2005 LINCOLN TOWN CAR DOWN A PRIVATE DRIVEWAY OF OUR COUNTRY RESIDENCE. HIS VEHICLE BECAME STUCK BY THE SIDE OF THE DRIVEWAY. WHILE ATTEMPTING TO DISLODGE HIS VEHICLE FROM THE SIDE OF THE DRIVEWAY, THE AUTOMATIC TRANSMISSION FLUID IN HIS VEHICLE OVERHEATED. THE OVERHEATED TRANSMISSION FLUID FORCED THE TRANSMISSION FLUID DIPSTICK OUT OF THE TRANSMISSION FILL TUBE FAR ENOUGH TO ALLOW THE TRANSMISSION FLUID TO OVERFLOW ONTO THE ENGINE OF THE VEHICLE WHERE THE TRANSMISSION FLUID CAUGHT ON FIRE. THE RESULTING FIRE SPREAD THROUGHOUT THE VEHICLE, AND MY HUSBAND, WHO WAS UNABLE TO ESCAPE FROM THE VEHICLE, BURNED TO DEATH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#10206629October 23, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. AFTER BEING PARKED IN THE DRIVEWAY FOR A COUPLE OF HOURS, THE VEHICLE CAUGHT FIRE AND EXPLODED. THE MONTGOMERY COUNTY FIRE INVESTIGATOR STATED THAT THE VEHICLE'S WIRING HARNESS, WHICH WAS NEAR THE FUEL LINE, WAS THE CAUSE OF THE FAILURE. THE FIRE ENGULFED THE ENGINE COMPARTMENT AND THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL); HOWEVER, SHE WAS NEVER NOTIFIED OF THE RECALL PRIOR TO THE FIRE. SHE FEARS THAT OTHER PEOPLE MAY BE EXPERIENCING SIMILAR FAILURES AND ARE NOT BEING NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206660October 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED ON THE FRONT PASSENGER SIDE. THE DEALER STATED THAT THE CONTROL ARM AND LOWER BALL JOINTS FAILED. THERE ARE RECALLS FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 98V322000) AND SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS (NHTSA CAMPAIGN ID NUMBER 98I001000); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AS PART OF THE RECALLS. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206661October 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 50 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE JUMPED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE CONTROL ARM AND LOWER BALL JOINT FAILED. THE BRAKE LINES ALSO FAILED. AS OF OCTOBER 23, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THERE ARE RECALLS FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN ID NUMBER 98V322000) AND SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS (NHTSA CAMPAIGN ID NUMBER 98I001000); HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AS PART OF THE RECALLS. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206680October 23, 2007
SUSPENSION:REAR, WHEELS, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING 40 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND HEARD A ROARING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THEY STATED THAT THE WHEEL BEARINGS, WHEELS, AND AXLE SHAFTS NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A COPY OF NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR), WHICH HE TOOK TO THE FORD DEALER, BUT WAS INFORMED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 40,700 AND FAILURE MILEAGE WAS 40,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205572October 13, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CERTAIN 2001 LINCOLN TOWN CARS HAVE BEEN RECALLED FOR THE FOLLOWING FAILURES, AMONG OTHERS (1) WINDSHIELD WIPER MOTOR FAILURE, AND (2) SEAT BELT FAILURE TO LATCH. I CONTACTED FORD MOTORS BUT THEY TOLD ME MY CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH I WAS EXPERIENCING THE SAME IDENTICAL PROBLEMS THESE TWO RECALLS WERE ISSUED FOR. MY WIPER MOTOR HAS FAILED AND THE FRONT PASSENGER SEAT BELT WILL NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205581October 13, 2007
ELECTRICAL SYSTEM
FIRE STARTED IN THE FRONT OF THE CAR WITHOUT ANY KNOWN REASONS. VEHICLE WAS SERVICED REGULARLY AND NO PROBLEMS WERE NOTED DURING THE SERVICE TWO WEEKS BEFORE THE FIRE. A THOROUGH FULL SERVICE WAS DONE IN MAY 200Y AS WELL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10206067October 10, 2007
VEHICLE SPEED CONTROL
1993 LINCOLN TOWN CAR CAUGHT FIRE UNDER THE HOOD. CUSTOMER STATES THAT HE WANTS THE MONEY FOR THE CAR AND THE TOWING AND STORAGE FEES FOR HIS VEHICLE. HE STATES THE FIRE REPORT MENTIONS A DEFECTIVE SPEED CONTROL SWITCH. *KB *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10205259October 9, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER STATED THAT THE WIRING HARNESS WAS DEFECTIVE AND THEY MADE THE REPLACEMENT. APPROXIMATELY TWO MONTHS LATER THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT WIRING HARNESS SHOULD BE REPLACED. THE DEALER MADE THE REPLACEMENT HOWEVER THE AIR BAG WARNING LIGHT ILLUMINATED AGAIN APPROXIMATELY ONE MONTH LATER. AS OCTOBER 9, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204717October 2, 2007
TIRES, TIRES:TREAD/BELT
WHILE TRAVELING AT APPROX. 35 MILES PER HOUR ON A LOCAL BRIDGE, MY RIGHT REAR TIRE BLEW OUT. I DROVE A DISTANCE OF SEVERAL YARDS TO THE END OF THE BRIDGE WHERE I WAS ABLE TO PULL TO THE SHOULDER AND STOP. WHEN A VERY KIND POLICE OFFICER TRIED TO REMOVE THE DAMAGED TIRE, HE HAD TO STOP BECAUSE THE TIRE HAD SEPARATED LIKE A RECAPPED TIRE AND WOUND THE TORN PART AROUND THE BRAKE LINES AND AXLE. THE DAMAGES AND SERVICE CHARGES ARE ESTIMATED TO BE MORE THAN SIX HUNDRED DOLLARS. INITIALLY, THE SERVICE REPAIRMAN AT THE TIRE STORE (WHERE ALL OF THE TIRES WERE PURCHASED AND MOUNTED) INDICATED THAT ALL FOUR TIRES NEEDED TO BE REPLACED BECAUSE THEY SHOWED SIGNS OF "DRY-ROT." A SHORT TIME LATER, ANOTHER WORKER SAID ONLY THE DAMAGED TIRE NEEDED TO BE REPLACED. THERE SEEMS TO BE SOME PROBLEMS WITH MICHELIN TIRES SOLD WITHIN THE LAST FEW YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204909September 26, 2007
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
1992 LINCOLN TOWN CAR RECALL WAS RECEIVED AFTER THE CONSUMERS VEHICLE WAS ALREADY DESTROYED . CUSTOMER STATES THAT SHE BELIEVES THAT FORD SHOULD BE RESPONSIBLE BECAUSE THEY ARE THE REASON HER CAR BURNED UP. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10204057September 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE BEGAN PULLING TO THE RIGHT AND BECAME DIFFICULT TO STEER. SHE TOOK THE VEHICLE TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC TEST. THE RESULTS INDICATED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE LOWER BALL JOINTS WERE REPLACED THREE YEARS AGO. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 78,500. THE CONSUMER PROVIDED A COPY OF THE RECALL NOTICE. UPDATED 10/24/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203972September 24, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MANUFACTURER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). THE FAILURE MILEAGE WAS 82,800 AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203489September 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE PEDAL TO THE FLOOR WHILE DRIVING IN MALL PARKING LOT. BRAKE FLUID FLOWING FROM LEAK IN RUSTED BRAKE LINE UNDER BODY OF VEHICLE AT LOCATION WHERE ATTACHED TO FRAME. FOUND METAL BRAKE LINES RUSTY FROM DISTRIBUTION BLOCK IN ENGINE COMPARTMENT TO ALL 4 WHEELS. FORTUNATELY THIS HAPPENED AT SLOW SPEED, WHAT WOULD HAVE HAPPENED IF THIS VEHICLE FAILED TO STOP AT A BUSY INTERSECTION?VEHICLE CURRENTLY AWAITING PARTS TO REPAIR. OLD PARTS WILL BE AVAILABLE FOR INSPECTION. *JB UPDATED 10/10/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203358September 18, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. WHILE ACCELERATING AT 15 MPH, THE PASSENGER SIDE CONTROL ARM DETACHED FROM THE BALL JOINT. THE MECHANIC REPLACED THE BALL JOINT. THE DRIVER SIDE CONTROL ARM AND BALL JOINT FAILED SHORTLY THEREAFTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 122,447 AND FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203200September 17, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH OR GREATER, THE VEHICLE WOULD NOT STOP IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE INCREASED THE STOPPING DISTANCE BY TWENTY FEET. THE ROAD CONDITIONS WERE CLEAR. THE DEALER STATED THAT THE ABS TERMINAL CAUSED THE FAILURE. AS OF SEPTEMBER 17, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 103,000. UPDATED 01-14-08. *KB UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203204September 17, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHEN DRIVING OVER AN HOUR AT NIGHT, THE EXTERIOR LIGHTS SHUT ON AND OFF AND THE INTERIOR LIGHTS DIMMED. NO WARNING LIGHTS WERE PRESENT. THE CONTACT HEARD A CLICKING NOISE NEAR THE INSTRUMENT CONTROL PANEL WHEN THE FAILURE OCCURRED. HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 201,000. UPDATED 01-10-08. *KB UPDATED 12/31/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203206September 17, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE PARKED, THE VEHICLE SUDDENLY ACCELERATED TO THE HIGHEST POSSIBLE RPM AND THEN STOPPED. A FEW DAYS LATER, THE VEHICLE ACCELERATED AGAIN ON ITS OWN WHILE DRIVING BETWEEN 1-15 MPH. THE CONTACT WAS DEPRESSING THE BRAKE PEDAL AS HARD AS POSSIBLE AND STEERING THE VEHICLE AROUND TRAFFIC WHEN SHE STRUCK ANOTHER VEHICLE AND STRUCK A PARKED VEHICLE. THE ENTIRE FRONT END WAS DAMAGED, INCLUDING THE RADIATOR, BATTERY, ENGINE BLOCK, AND WINDSHIELD, HOWEVER, THE FRONT END OF THE PASSENGER SIDE WAS THE MOST AFFECTED. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE CAR AND REPORTS FROM WITNESSES. SHE SUSTAINED INJURIES TO HER LEFT ANKLE, LEFT WRIST, LEFT KNEE, IN ADDITION TO HEMATOMA. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,934 AND CURRENT MILEAGE WAS 23,934. OHIO TRAFFIC CRASH REPORT 12/12/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10202885September 13, 2007
ELECTRICAL SYSTEM
MY 1993 TOWN CAR CAUGHT FIRE WHILE PARKED FOR TWO DAYS. IT BURNED DOWN THE GAARAAAAGE IT WAS PARKED IN AND CAUGHT FIRE THE TWO OTHER NEIGHBORS CAR AAND THE CONDO COMPLEX WHERE I WAS VISITING. I HAVE WITNESSES THAT SAY THEY SAW THE FIRE STAAART FROM MY FORD TOWN CAR. MY INSURANCE SENT AN EXPERT TO DIG THROUGH THE RUBLE AND FOUND THE DEFECTIVE IGNITION SWITCH. FORD SAID MY TOWN CAAR VIN NUMBER WAS NOT ONE TO BE RECALLED. NOW I AM BEING SUED BY THE CONDO COMPLEX FOR PARKING MY CAR IN THE GARAGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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