Lincoln Nautilus Complaints

85 consumer complaints on file.

#11736829May 10, 2026
VISIBILITY/WIPER, STRUCTURE:BODY
Factory windshield has what looks to be micro sized cracks clustered throughout the glass and when the sun or other bright light hits at certain angles makes it look like a star field and drastically obscures forward vision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736828May 10, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Backing out of a parking spot at Lowe's in Jacksonville, vehicle was in motion and a pedestrian walked behind the vehicle and no warning or braking occurred inside the vehicle, I manually stopped when I saw the person appear in the camera as they walked behind the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736827May 10, 2026
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on Interstate 10 eastbound on May 9th, the lane departure system suddenly stopped working and would not turn back on and a warning on the dash stating Driver Facing Camera is Blocked but there was nothing in front of the camera which is on top of the steering wheel column. Then when returning home later that same day, the system began operating again but now it would continually go directly to the "Resume Control" and begin the emergency brake pulsing while on the highway as the facial recognition camera is apparently failing to recognize that I was facing forward. And when it goes into the Resume Control mode, the only way to regain control is by turning off the cruise control system entirely, pressing the gas pedal or moving the steering wheel or even pressing the brake did not disengage the system as it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735966May 6, 2026
STRUCTURE:BODY
The sheet metal around both front door hinges are cracking. Just as the Ford Escape did.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735595May 4, 2026
UNKNOWN OR OTHER
I purchased a new 2026 Lincoln Nautilus only 3 days ago. While driving on a public road, both side mirrors suddenly auto-folded on their own without any driver input. This created a serious safety hazard because I immediately lost side visibility while operating the vehicle. I had to pull over in the middle of traffic and manually restore the mirrors before continuing to drive. This malfunction is extremely dangerous and unacceptable in a brand-new vehicle. Side mirrors are critical safety equipment, and unexpected folding while driving could easily lead to an accident. I request that this issue be investigated as a potential safety defect affecting the Lincoln Nautilus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735591May 4, 2026
AIR BAGS
The contact owns a 2025 LINCOLN Nautilus. The contact stated while operating the vehicle at an undisclosed speed she stated she was coming up to a red, the vehicle was suddenly t-boned by a separate vehicle right by the right front passenger side. The contact vehicle ended up by a median which led to the other vehicle hitting the contact by the rear a second time. The vehicle came to a final stop on top of a median. The air bags were not fully deployed, the steering wheel airbag deployed partially but it was white stuffing and no actual air bag came out. The vehicle was towed to deep south towing tow yard. A police report was filed. The contact stated she was injured in the incident, stated her thumb was shattered with surgery needed, and her right arm was severely Bruised. Medical treatment was given for injuries and pain meds. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 9,800.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11733990April 27, 2026
VISIBILITY/WIPER
The rear hatchback window shattered with the vehicle sitting still overnight. All of the glass was shattered and most of it was in place and many pieces behind the vehicle on the driveway (as if it happened from inside the vehicle). Low temperature for the night was about 45 degrees, so nothing significant. The only explanation I can think of is the rear glass defroster turned on and overheated?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733835April 26, 2026
ELECTRICAL SYSTEM, ENGINE
Vehicle died in parking lot. The electronics all worked, it just would not start and would not go into any gear. Had to have it towed to dealer for repair. They replaced the PCM but it still would not start. They again replaced the PCM and a fuse. The vehicle started. This is the FOURTH time for the exact same issue. It died twice on the previous owner, once while on the highway. It also died twice for the mechanic while trying to diagnose / test drive the unit for the previous owner. We were lucky it died where it could be towed as it's an all wheel drive unit. It has also had an O2 sensor replaced, and the previous owner suffered wiring issues (replaced the engine bay body harness), sunshade recoil failed, abnormal noise in rear end when turning, etc. All issues were corrected. However, I am uncomfortable that these issues may re-occur. Another failure of the PCM and/or electrical issue could cause the unit to die in a situation that could be life threatening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733300April 23, 2026
ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2024 Lincoln Nautilus. While the vehicle was parked, the rear hatch unexpectedly opened and struck a building, causing the taillight to crack and leaving scratches and a crack on the bumper. Additionally, the contact stated that the gear shifter failed to shift to drive or reverse while attempting to drive into a driveway. The vehicle was turned off and restarted five times before it operated as intended. On another occasion, the Forward Collision Avoidance warning lights started flashing erroneously. The contact stated that shortly after purchasing the vehicle, the vehicle lost motive power, with an abnormal sound coming from the vehicle before the vehicle shut off. The radio occasionally activated, and the lights would turn on while the vehicle was turned off and unoccupied. The contact also stated that the front windshield and the rear glass had developed large cracks without impact, and that the panoramic sunroof often opened independently while driving at highway speeds. The vehicle was inspected by a dealer and was deemed to be in good operating condition. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 15,596.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731869April 17, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Lincoln Nautilus. The contact received notifications of NHTSA Campaign Numbers: 24V953000 (VISIBILITY), 25V337000 (ELECTRICAL SYSTEM, EQUIPMENT), 26V165000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) and 25V691000 (BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE), and the vehicle was taken to the dealer for the recall repairs; however, the dealer was unable to complete the APIM recall repair successfully. The contact stated that the vehicle remained with the dealer for approximately 7 weeks. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that the dealer was making every effort to resolve the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731095April 14, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Backing out of a parking stall at the store and as I was moving, two pedestrians walked behind the vehicle and no alert sounded in the vehicle while backing up, nor did the vehicle brake as it should to avoid hitting them. Vehicle was in electric mode and I did not notice if the rear beeper was operating at the time or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731088April 14, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving the vehicle with the cruise control on to remain at the posted speed limit and suddenly the vehicle went into Resume Control mode, began pulsing the brakes and engaged the flashers due to the Facial Recognition camera failed to recognize that I was looking straight ahead, and even pressing the accelerator pedal to override, nor pressing the "OK" button on the steering wheel to override operated, I had to shut the cruise control completely off in order to regain control of the vehicle driving. I have a video from my camera of the incident as it was occurring, however the file size due to being video is too large to upload per the instructions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731081April 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Driving on Interstate Highway 10 just west of Jacksonville Fl the Adaptive Cruise Control and Lane Departure systems were on and functioning and then suddenly the system shut itself off and a warning that the Driver Facing Camera cannot detect face, see manual appeared on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730767April 13, 2026
VISIBILITY:WINDSHIELD
The contact's husband owns a 2024 Lincoln Nautilus. The contact stated that the windshield had cracked on four occasions between February 2025 and April 2026 and was replaced three times. The contact stated that the windshield started cracking from the bottom without impact, and the crack expanded, requiring the windshield to be replaced. The contact stated that the windshield cracked on one occasion after a bug struck the windshield. The windshield was replaced three times by Safelite Auto and Glass; however, the failure recurred. The dealer was notified of the failure and provided a refund for one of the repairs. The manufacturer was notified of the failure and informed the contact that the failure was an unknown issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729214April 4, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Ongoing Electrical Failures (2024 Lincoln Nautilus) This vehicle has experienced repeated and unresolved electrical system failures despite being brought in for service at least seven times. The issues remain ongoing and impact both safety and reliability: 1. Rear driver-side window defect – window reverses and will not remain closed, creating a safety and security concern. Multiple repair attempts have failed to resolve the issue. 2. False reverse braking alerts – system triggers warnings (“Reverse Brake Assist not available”) and audible alarms when no obstacles are present, creating a potential safety hazard. 3. Intermittent display failure – panoramic display screen goes black while driving, reducing driver awareness and functionality. 4. Rear hatch malfunction – requires repeated attempts to open; previously attributed to battery drain, but not permanently resolved. 5. Lighting system failure – exterior and interior approach lighting no longer activates with key fobs, indicating continued electrical system malfunction. 6. Forward Collision Warning – alarms go off when no oncoming vehicles are present. 7. Lane Departure Warning – goes into action when not leaving lanes causing vehicle to correct itself. Despite numerous repair attempts, these defects persist, indicating a systemic electrical issue. In my opinion, this raises serious concerns regarding vehicle safety, reliability, and manufacturer accountability. A permanent resolution has not been provided by Lincoln customer client care and denied Lincoln buy back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725508March 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Good afternoon, I am an owner of a 2002 Lincoln Nautilus. I wanted to report an electrical/battery issue with the vehicle that started a year and a half ago. In the past year and a half I have had 2 battery replacements with the most recent one being changed end of December of 2025 and in early March the battery went again so it's not even 3 months that it lasted. The battery completely dies and each time I have to jump start it in order to have a vehicle to work or take my kids places. As a single mom I do not want to put my safety or my kids safety at risk if I get stranded somewhere at night time with no means of getting it jump started. Upon reading some reviews online, I have noticed a lot of Lincoln owners especially the years of 2022-2023 have complained and reported the same issues with dealerships just changing out their batteries and not looking for the deep problem. I have dropped off the car at the dealership and they do not what's causing the issue. My car warranty has 300 miles left and they told me after my bumper to bumper expires there is not much they can do to cover it. I was wondering if this was ever reported or has there been previous recalls on it. Thank you very much for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724356March 14, 2026
STRUCTURE:BODY
The door jam and hatchback seals are letting dust and emission fumes inside the vehicle. When driving down a dirt road the seats are covered with dust. The dealership says that the seals are properly installed they said to the cabin fan on high to pressurize the vehicle which has not helped. When sitting stopped in traffic you can smell the exhaust fumes. This has been an ongoing issue since the date of purchase and the dealership has admitted that other Nautilus vehicles are doing the same. I wanted to add more door seals but was told that would void my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722811March 8, 2026
UNKNOWN OR OTHER
The rearview camera appears foggy with poor visibility even in clear weather. The problem was reported to the dealer during the December - February snowy weather; their suggestion was to keep the camera clean. At [XXX], getting out to clean a camera presents additional health and safety risks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722407March 6, 2026
POWER TRAIN
The transmission jerks at low speeds between 10mph-60mph. Has been duplicated at Lincoln dealership. A torque converter was replaced , but did not correct problem. I know that there is a class action suit for this problem for 2019-2021 it needs to add the 2022 suv also. Lincoln paid for parts , I paid labor . Total repair was 2200$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721288March 1, 2026
UNKNOWN OR OTHER
Owner's manual was not provided and when asked the delear mentioned that the Owner's manual is online. This is a safety risk as access to important information is only available when connected to the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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