Lincoln Nautilus Service Bulletins
447 manufacturer communications on file.
- May 8, 2020•Document ID: 10176093Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48805
- Date Added:
- June 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Nautilus vehicles may exhibit a Check Headlamp message in the instrument panel cluster (IPC) after remote start even though the headlamps are functioning properly. Diagnostic trouble code (DTC) U0155 may also be present in the headlamp control module (HCM). To correct the condition, reprogram the HCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 13K198 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - May 7, 2020•Document ID: 10175886Service Bulletin/Repair InstructionsSERVICE BRAKES; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 20-2151
- Date Added:
- June 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines built on or before 24-Jan-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittently stuck open brake vacuum tube assembly causing an uncommanded high air flow intake manifold leak. To resolve the condition, replace the brake vacuum tube assembly.
Associated Products (4)Associated Documents - April 27, 2020•Document ID: 10174427Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48780
- Date Added:
- May 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/Nautilus vehicles may exhibit a Check Charging System warning in the IPC or IPC message center with diagnostic trouble codes (DTCs) U012D, U042E, and/or U0284. To correct this condition, the Workshop Manual (WSM) Pinpoint Tests (PPTs) F and G have been updated for further diagnosis. Refer to WSM, Section 414-00.
Associated Products (2)Associated Documents - February 14, 2020•Document ID: 10171955Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48552
- Date Added:
- March 3, 2020
- Manufacturer:
- FORD
SummarySSM 48552 - 2020 Various Vehicles - Equipped With SYNC 3 - System Stating "In Michigan" When Using Push To Talk Navigation Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michiganwhen trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in May. Please monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (14)Associated Documents - February 14, 2020•Document ID: 10171954Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48551
- Date Added:
- March 3, 2020
- Manufacturer:
- FORD
SummarySSM 48551 - 2020 Various Vehicles Equipped With SYNC 3 Various SYNC Performance Related Concerns Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit various performance related concerns such as: intermittent frozen or blank screen, voice prompts with excessive pause between words, remote start not able to be scheduled from Ford Pass or Lincoln Way, Sirius Travel link not working properly, CarPlay not launching on connection or a black screen when connected. To correct this condition, check for SYNC software update on FDRS or Oasis under SYNC the section. If an update is available, refer to WSM section 415-00 to update the APIM software. If the problem persists after programming or no update is available, refer to WSM, Section 415-00 for diagnosis. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (14)Associated Documents - February 13, 2020•Document ID: 10171951Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48546
- Date Added:
- March 3, 2020
- Manufacturer:
- LINCOLN
SummarySSM 48546 - 2019 Nautilus - Inaccurate IPC Navigation Estimated Time To Arrival (ETA), Correct ETA Displayed In SYNC Display Center Stack Some 2019 Nautilus vehicles may exhibit an inaccurate instrument panel cluster (IPC) navigation ETA that conflicts with the navigation ETA in the SYNC display center stack. This may be due to the software in the IPC. To correct the condition, reprogram the IPC using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - November 22, 2019•Document ID: 10168812Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 48345
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/Escape/Nautilus/Corsair vehicles equipped with 2.0L EcoBoost engines may exhibit low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), external coolant leaking, and/or illuminated MIL with DTCs P0217, P0401, P1026, P1285, P1299, P2196 or P2467 stored in the PCM. This may be due to an EGR Cooler that is leaking coolant into the engine intake and exhaust system. The EGR cooler should be inspected first to detect the presence of any internal leaks by a visual inspection and a pressure test as defined in the Workshop Manual (WSM). If any coolant is found leaking from the coolant chamber into the exhaust chamber, replace the EGR cooler. If no issues are detected with the EGR cooler, continue repair diagnosis using standard diagnostic procedures as defined in the WSM.
Associated Products (7)Associated Documents - November 20, 2019•Document ID: 10168797Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48336
- Date Added:
- December 5, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 F150, Ranger, Continental, Edge, Nautilus, Mustang, Fusion or MKZ may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently investigating the concern. Monitor Oasis for updates.
Associated Products (9)Associated Documents - November 13, 2019•Document ID: 10168743Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 19-2331
- Date Added:
- December 4, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles equipped with an 8F35 transmission and built on or before 10-Sep-2019 may exhibit a harsh upshift and downshift, harsh engagements when shifting from PARK to REVERSE, PARK to DRIVE and/or REVERSE to DRIVE. These harsh engagements may result in an engagement clunk from the driveline. This may be due to various powertrain control module (PCM) software parameters for harsh engagements when shifting from various shifter selector positions. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (2)Associated Documents - August 12, 2019•Document ID: 10164425Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2249
- Date Added:
- September 6, 2019
- Manufacturer:
- LINCOLN
SummarySome 2018-2019 Edge/Continental/Fusion/MKZ, 2018 MKX, and 2019 Nautilus vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.To correct the condition, follow the Service Procedure.
Associated Products (11)Associated Documents - June 18, 2019•Document ID: 10162065Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY
- Mfr Comm. #:
- TSB 19-2198
- Date Added:
- July 3, 2019
- Manufacturer:
- LINCOLN
SummarySome 2016-2018 MKX and 2019 Nautilus vehicles may exhibit a wind or whistle noise from the exterior mirror(s) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. To correct the condition, follow the Service Procedure steps to add foam to the back of the mirror cover for the affected side(s).
Associated Products (4)Associated Documents - June 17, 2019•Document ID: 10162083Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SSM 48045
- Date Added:
- July 8, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit an AWD System Disabled message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) C0095:99. This may be due to the calibration of the AWD module. Using the latest software level of the appropriate Ford diagnostic scan tool, reprogram the AWD module. For claiming, use causal part 4000 and applicable labor times from Section 10 in the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - May 27, 2019•Document ID: 10160946Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 48007
- Date Added:
- June 7, 2019
- Manufacturer:
- LINCOLN
Summary2019 Edge and Nautilus vehicles, equipped with AWD and built on 22-Jan-2019 and through 03-Mar-2019, exhibit a noise from the rear of the vehicle when a door is opened or after KOEO/KOER. The rear drive unit (RDU) in these vehicles uses a brushless DC motor to vary the amount of torque to the rear axle, and during functional verification, it produces a noticeable noise that is a normal function of the RDU. If the noise appears abnormally loud, it is recommended to compare the noise from the customers vehicle with a 2019 AWD Edge or Nautilus built before 22-Jan-2019 or after 03-Mar-2019, in a similar environment (i.e. both outside). If the noise in the customers vehicle is determined to be significantly louder than a similar vehicle built outside the build dates, do not disassemble the RDU for further diagnosis, an updated RDU assembly is available.
Associated Products (2)Associated Documents - April 15, 2019•Document ID: 10159454Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; POWER TRAIN; ENGINE
- Mfr Comm. #:
- TSB 19-2095
- Date Added:
- May 6, 2019
- Manufacturer:
- FORD
SummarySome 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines built on or before 15-Mar-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittently stuck open brake vacuum tube assembly causing an uncommanded high air flow intake manifold leak. To resolve the condition, replace the brake vacuum tube assembly.
Associated Products (2)Associated Documents - April 2, 2019•Document ID: 10159460Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 19-2104
- Date Added:
- May 6, 2019
- Manufacturer:
- FORD
SummarySome 2019 Edge and Nautilus vehicles built on or before 14-Nov-2018 equipped with a power liftgate may exhibit a discharged battery, interior lamps cycling on and off erratically and/or a Liftgate Ajar message in the instrument panel cluster (IPC) when the liftgate/doors are shut. This may be due to the calibration of the rear gate trunk module (RGTM) keeping the module awake. Reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool.
Associated Products (2)Associated Documents - April 2, 2019•Document ID: 10159459Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 19-2103
- Date Added:
- May 6, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles equipped with a 8F57 transmission and built on or before 01-Mar-2019 may exhibit harsh/bumpy upshift, downshift and/or engagement concerns. This may be due to various powertrain control module (PCM) software parameters for upshift flares, stationary and rolling engagements, and coasting downshift bumps. To resolve the condition, reprogram the PCM. Follow the Service Procedure steps to correct the condition on vehicles that meet all the following criteria: 2019 Edge/Nautilus 8F57 transmission Built on or before 01-Mar-2019 Harsh/bumpy upshift, downshift and/or engagement concerns
Associated Products (2)Associated Documents - March 18, 2019•Document ID: 10156597Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47877
- Date Added:
- April 3, 2019
- Manufacturer:
- LINCOLN
Summary2018-2019 Navigator, 2019 Nautilus vehicles may exhibit a stuck in park and or no start condition with diagnostic trouble code (DTC) P27B2 stored in the powertrain control module (PCM) or transmission control module (TCM) memory. The condition may occur when the customer exits remote start and selects either REVERSE or DRIVE without first depressing the brake pedal. Disconnect the battery for 2 minutes and clear the DTCs. Advise the customer to first apply and hold the brake pedal before selecting REVERSE or DRIVE after a remote start event. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
Associated Products (3)Associated Documents - March 18, 2019•Document ID: 10156592Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 47873
- Date Added:
- April 3, 2019
- Manufacturer:
- FORD
SummarySome 2019 Edge/Nautilus vehicles built on or before 07-Mar-2019 may exhibit an inoperative power liftgate with diagnostic trouble code (DTC) B144F:79 stored in the rear gate trunk module (RGTM). This may be due to the calibration of the RGTM. To resolve the concern, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part number 14B291 and Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - February 21, 2019•Document ID: 10156884Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; SERVICE BRAKES
- Mfr Comm. #:
- SSM 47817
- Date Added:
- April 8, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittent stuck open brake vacuum on demand valve causing an uncommanded high air flow intake manifold leak. Inspect the vacuum on demand valve (K2GC-2420-AD/K2GZ-2420-A). The Powertrain Controls and Emissions Diagnosis (PC/ED) Manual Pinpoint Test HG and Workshop Manual are being updated to include a diagnostic routine for the vacuum on demand valve and a procedure to remove and install the vacuum on demand valve. Engineering is investigating, monitor OASIS for updates.
Associated Products (2)Associated Documents - February 21, 2019•Document ID: 10156867Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 19-2046
- Date Added:
- April 8, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine, built on or before 23-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P02EE, P02EF, P02F0, P02F1, P044C, P1285, P1299, and/or P2196 stored in the powertrain control module (PCM). This may be due to various settings in the PCM software. To resolve the condition, update the PCM software.
Associated Products (2)Associated Documents