Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10524543July 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER LINE TO THE BATTERY JUNCTION WAS LOOSE. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521475June 24, 2013
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE, ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE ENGINE FAILED TO OPERATE ONCE THE IGNITION WAS STARTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED THREE TIMES WITH THE REPLACEMENT OF THE BATTERY EACH TIME. IN ADDITION, THE FRONT DRIVER'S SIDE INFERIOR POWER DOOR LOCK FAILED TO UNLOCK. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE FRONT PASSENGER'S SIDE DOOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 08/06/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509898April 29, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DESTROYED. THE CONTACT TOOK THE VEHICLE TO A DEALER HOWEVER, THE DEALER COULD NOT DUPLICATE THE ISSUE NOR DETECTED A DEFECT CODE DURING THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509054April 22, 2013
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
LETTER FROM SENATOR NELSON RE CONSTITUENT REGARDING 2008 LINCOLN MKZ ( REFERENCE CONSTITUENT FOR THEIR RECORDS). *SMD THE CONSUMER STATED SLIGHTLY FOR MORE THAN A YEAR, THREE SAFETY WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THEY WERE THE TRACTION-STABILITY, ABS, AND BRAKE WARNING LIGHTS. THE FIRST TIME THE CONSUMER RETURNED TO THE DEALER, THEY STATED THE COMPUTER DID NOT DETECT ANY MALFUNCTION, AND TO BRING THE VEHICLE BACK, WHEN THE LIGHTS CAME BACK ON. THE LIGHTS WOULD ILLUMINATE INTERMITTENTLY AND WITHOUT APPARENT CAUSE, OFTEN ALL AT ONCE OR INDIVIDUALLY AND BEFORE, HE COULD GET TO THE DEALER. THE SECOND TIME, THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, THEY WERE STILL UNABLE TO DETECT A PROBLEM. THE THIRD TIME, THE CONSUMER WENT TO THE DEALER, HE LEFT THE VEHICLE THERE. AFTER TWO WEEKS OF HAVING THE VEHICLE, THE LIGHTS FINALLY ILLUMINATED, WHILE THE VEHICLE WAS BEING TEST DRIVING. AFTER HOOKING THE VEHICLE TO THE COMPUTER, THE DEALER FOUND THE PROBLEM, WAS THE ANTI-LOCK BRAKE MODULE THE CONSUMER WAS INFORMED THE PART WOULD COST $700. HOWEVER, IT WAS AGREED, THE CONSUMER WOULD PAY $200 OF THE EXPENSE AS A DEDUCTIBLE. THE NEXT DAY, THE LIGHTS ILLUMINATED AGAIN. THE CONSUMER TOOK A PICTURE OF THE LIGHTS AND RETURNED TO THE DEALER FOR A FOURTH TIME. THE VEHICLE WAS AT THE DEALER FOR A MONTH, WITH NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505958April 11, 2013
SERVICE BRAKES
IN A STOPPING SITUATION TODAY I HEARD A LOUD POP AND THEN LOST ALL BRAKE PRESSURE. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THEY FOUND A RUBBER FLEX HOSE RIGHT OFF THE MASTER CYLINDER HAD BLOWN OUT. THIS IS IN AN AREA THAT IS NOT VERY EASY TO GET TO NOR IS IT NEAR THE BOTTOM WHERE SALT AND ROAD DEBRIS CAN GET TO. MY VEHICLE IS OUT OF WARRANTY BY 2,391 MILES. I CALLED THE FORD LINCOLN MERCURY HOTLINE AND THEY SAID I WAS OUT OF WARRANTY AND THERE WAS NO RECALLS ON THIS SITUATION. I COULD HAVE BEEN IN A BAD ACCIDENT OR HIT A CHILD IT WAS VERY SCARY. THIS SHOULD BE INVESTIGATED DUE TO THE NATURE OF LOSING BRAKES IS NOT SAFE. HOPEFULLY THIS DOES NOT HAPPEN TO ANYONE WHERE THERE IS AN INJURY. THIS SHOULD BE CHECKED FOR A POSSIBLE RECALL. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505683April 9, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED AND THEY REQUESTED A BLACK BOX DATA RECORDER TO BE INSTALLED IN THE VEHICLE. THE DEVICE WAS INSTALLED IN THE VEHICLE AND IT DETECTED A FAILURE WITH THE BRAKES AND THE THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,195. UPDATED 5/23/13 *CN UPDATED 06/10/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507375April 6, 2013
FUEL/PROPULSION SYSTEM
THIS VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH 1997 MERCURY GRAND MARQUIS. BOTH VEHICLES WERE TRAVELING APPROXIMATELY 60 MPH. THE ENGINE COMPARTMENT OF THE LINCOLN STARTED ON FIRE. THE FIRE QUICKLY SPREAD TO THE PASSENGER COMPARTMENT. THE INTENSITY AND RAPID SPREAD OF THE FIRE INDICATE GASOLINE FROM THE FUEL TANK WAS NOT CONTAINED. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
2
#10504378March 25, 2013
WHEELS
I PURCHASED A 2008 LINCOLN MKZ WITH 15998 MILES ON THE ODOMETER IN JULY 2012 FROM A DEALER. SHORTLY AFTER WINTER BEGAN THE WHEELS STARTING TO BUBBLE AND PEEL. THEY ARE NOW STARTING TO FALL APART. IT IS CAUSING ISSUES WITH VIBRATION WHILE DRIVING AND AIR LOSS IN THE TIRES. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THESE WHEELS BUT LINCOLN/FORD WILL NOT STAND BEHIND THEM BECAUSE MY CAR IS 5 YEARS OLD EVEN THOUGH IT IS STILL UNDER 30K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500661February 27, 2013
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE SHOOK AND WENT INTO LIMP MODE. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY COULD NOT DUPLICATE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,000. TYHE CONSUMER STATED THE VEHICLE IDLES ROUGH AT STAND STILL. IT SURGES WHEN ACCELERATING FROM AN ALMOST BRAKING STOP WHILE DRIVING. THE GARAGE DOOR HOME LING FAILS AT TIMES. BRAKE PEDAL MAKES A CLUNKING NOISE WHEN RELEASED. HEADLINES SAGS IN THE FRONT OF REAR WINDOW. UPDATED 06/17/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499291February 19, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE CLOSING THE WINDOWS, THEY WERE SCRATCHED BY AN ELEMENT INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO STATED THAT THE WINDOW TRAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,143.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493770January 22, 2013
WHEELS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR PRESSURE IN THE TIRES WAS EXTREMELY LOW AND SHE WOULD HAVE TO CONSTANTLY ADD AIR TO THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CHROME HUB CAPS WERE PINCHING THE TIRES, CAUSING AIR TO SEEP OUT. THE VEHICLE WAS REPAIRED BY REPLACING ALL FOUR TIRES. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483755November 8, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE WAS ATTEMPTING TO PARK WITH THE BRAKE DEPRESSED. THE VEHICLE PROCEEDED TO JUMP OVER A CURB AND CAME TO A STOP WHEN IT CRASHED INTO A CEMENT PILLAR. THE CONTACT SUFFERED INJURIES TO THE BACK. A POLICE REPORT WAS FILED. THE CONTACT ALSO STATED THAT BEFORE THE FAILURE, THE ENGINE EXHIBITED A REVING SOUND BUT THE CONTACT THOUGHT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TOWED TO A LOCAL COLLISION SPECIALIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 18,500. UPDATED 12/21/12 *CN THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE WAS ALSO HEAVTY DAMAGE TO THE BUILDING. UPDATED 01/15/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10483066October 24, 2012
PARKING BRAKE
THE PARKING BRAKE ON MY LINCOLN MKZ WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CANE BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. THAT DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THEY STATE THAT EVERY COMBINATION OF MOTOR VEHICLES MUST BE EQUIPPED WITH A PARKING BRAKE SYSTEM ADEQUATE TO HOLD THE VEHICLE OR COMBINATION ON ANY GRADE ON WHICH IT IS OPERATED, UNDER ANY CONDITION OF LOADING IN WHICH IT IS FOUND ON A PUBLIC ROAD (FREE OF ICE AND SNOW). THERE IS NO MENTION OF THE TRANSMISSION OR PARK IN THAT DESCRIPTION. THE VEHICLE IS QUITE DANGEROUS. PROPERTY AND PEOPLE WILL BE DAMAGED AND HURT. THE SAME BRAKING SYSTEM IS USED ON THE FORD EDGE. ...UPDATED 11/07/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481001October 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BEGAN TO ROLL BACKWARD AND ACROSS TWO LANES OF TRAFFIC. THE CONTACT WAS STRUCK BY THE DRIVER'S SIDE DOOR WHICH PUSHED HER BACK INTO THE VEHICLE HOWEVER, HER ANKLE WAS STILL OUTSIDE OF THE VEHICLE. THE CONTACT SUSTAINED A FRACTURED ANKLE BONE AND LOST ENOUGH BLOOD TO SUSTAIN FIVE BLOOD TRANSFUSIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10480861October 17, 2012
WHEELS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE CHROME ON ALL FOUR WHEELS WAS FLAKING OFF AND AS A RESULT THE ALUMINUM WAS CAUSING LACK OF TIRE PRESSURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS NO RECALL AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO REFERRED HIM TO THE DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO SEALED THE RIMS AS A TEMPORARY REMEDY. THE FAILURE MILEAGE WAS 41,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479693October 10, 2012
VEHICLE SPEED CONTROL, ENGINE
I WAS PROCEEDING DOWN A RAMP TO ENTER HIGHWAY TRAFFIC. I PUT MY FOOT TO THE FLOOR TO MERGE INTO TRAFFIC AND THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE GAS. I PUT MY FOOT ON THE BRAKE AND THE VEHICLE CONTINUED TO ACCELERATE. I WAS UNABLE TO SLOW DOWN TO ANY GREAT EXTENT AS THE ENGINE WAS RACING. THE ACCELERATOR PEDAL SEEM TO BE OFF THE FLOOR ( NOT STUCK TO THE FLOOR ) AT THE TIME. I WOULD ESTIMATE THAT MY SPEED WAS 85 MPH WHEN I PUT THE SHIFTER INTO NEUTRAL AND STOPPED THE CAR IN THE BREAKDOWN LANE. AT THIS TIME THE ENGINE WAS REVVING SO HIGH, I THOUGHT FOR SURE THE ENGINE WOULD BLOW. BEFORE I HAD THE PRESENCE OF MIND TO SHUT THE ENGINE OFF, THE ENGINE STOPPED REVVING AND WENT BACK TO AN IDLE. THE BRAKES WERE SMOKING BUT THERE DID NOT SEEM TO BE ANY OTHER DAMAGE. I CHECKED THE FLOOR MAT AND IT WAS NOT NEAR THE ACCELERATOR PEDAL. WE WERE ON VACATION AT THE TIME AND ABOUT 600 MILES FROM HOME SO I CONTINUED THE TO DRIVE BUT NOT PUTTING THE GAS PEDAL TO THE FLOOR. I TOOK THE VEHICLE TO THE LINCOLN DEALER THREE DAYS LATER AND THEY FOUND NO CODES AND NOTHING THAT WOULD ALLOW THE ACCELERATOR TO STAY STUCK. THE INVOICE INDICATES THAT THEY PERFORMED KOEO, KOER, AND OASIS AND ALL SYSTEMS PASSED. *TR..UPDATED 06/09/14 *BF UPDATED 06/13/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478576October 4, 2012
ELECTRICAL SYSTEM, SEATS
EXCESSIVE HEATING OF HEATED/COOLED FRONT SEATS AT APPROX. 40,000 MILES. TEMPERATURE TOO HIGH TO TOUCH. AT 50,600 MILES, DCSM MODULE UNDER THE DRIVER SEAT AND ASSOCIATED PIGTAIL WIRING BURNED UP, MELTING CONNECTOR AND WIRING. DEALER EVALUATED PRIOR OVER HEATING OF BOTH DRIVER AND PASSENGER SEATS AS NORMAL AT APPROX. 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474107September 6, 2012
WHEELS
TIRE WHEEL RIMS HAVE CHROME LIFTING OFF RESULTING IN LOW TIRE PRESSURE. LOST 10 PERCENT TIRE PRESSURE IN 30 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472576August 27, 2012
STEERING
I WAS DRIVING AT ABOUT 15 MPH ALL OF A SUDDEN POWER STEERING FROZE. WARNING LIGHT "SERVICE ADVANCETRAC" AND "POWER STEERING FAILURE CAME ON. I TURNED CAR OFF AND ON AND STEERING WAS BACK TO NORMAL. TWO DAYS LATER THE SAME THING HAPPENED RIGHT AFTER STARTING THE CAR. THIS SITUATION IS VERY DANGEROUS, AS THE CAR WAS ALMOST IMPOSSIBLE TO CONTROL. CAR IS AT DEALER NOW, THEY SAY PART HAS A BACKLOG OF OVER 1700 UNITS. COULD TAKE MONTHS FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468488July 31, 2012
STEERING
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE STEERING WOULD CONSTANTLY PULL TO THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED AND REALIGNED THE STEERING WHEEL WITH THE CORRECT SPECIFICATIONS. AFTER PICKING UP THE VEHICLE FROM THE DEALER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION OF THE STEERING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,198. UPDATED 08/30/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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