Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11076768March 7, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FINDLAY LINCOLN, 310 N. GIBSON RD, HENDERSON, NV 89014) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076514March 6, 2018
WHEELS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING UNKNOWN SPEEDS, THE RIMS SHOOK. THE CONTACT CALLED SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PALMETTO FORD, 1625 SAVANNAH HWY, CHARLESTON, SC) WHERE IT WAS DETERMINED THAT THE TIRES NEEDED TO BE FILLED WITH NITROGEN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076532March 6, 2018
AIR BAGS
TAKATA RECALL WE PURCHASED A 2010 LINCOLN MKZ FROM A LINCOLN DEALERSHIP NOW OWNED BY "FORD GALAXY" IN HOUSTON, TX AND HAVE OWNED THE VEHICLE FOR 8 YEARS. IN JULY 2016 WE RECEIVED "SAFETY RECALL NOTICE 16S26" INDICATING PASSENGER AIRBAG INFLATOR SHOULD BE REPLACED AND THAT IF A CRASH NECESSITATING AIRBAG DEPLOYMENT MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. SINCE JULY 2016 WE HAVE ON NUMEROUS OCCASIONS REQUESTED THE AIRBAG INFLATOR BE REPLACED. THE LINCOLN MOTOR COMPANY'S RESPONSE HAS BEEN "WE DO NOT HAVE THE REPLACEMENT PARTS." IN DECEMBER 2017 WE RECEIVED A SECOND RECALL NOTICE THAT STATED WE SHOULD "NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". FOR 8 YEARS WE HAVE BEEN DRIVING A TICKING TIME BOMB. IT FEELS LIKE A PAGE OUT OF THE OLD FORD PINTO PLAYBOOK. THE LINCOLN SERVICE MANAGER AT GALAXY FORD TOLD US THIS MORNING THAT THEY STILL DO NOT HAVE REPLACEMENT INFLATORS. FROM AN OWNER'S PERSPECTIVE, IT IS UNIMAGINABLE THAT LMC CANNOT FIND REPLACEMENTS FOR THE DEFECTIVE PARTS IN LESS THAN 2 YEARS! IS THERE ANYTHING YOU CAN DO TO HELP RESOLVE THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076216March 5, 2018
AIR BAGS
TAKATA RECALL - LINCOLN CASE #14136941 IT HAS BEEN 12 MONTHS SINCE I RECIEVED THE RECALL NOTICE. THERE IS STILL NO RESOLUTION AVAILABLE AND I ASKED FOR A LOANER VEHICLE AND IT WAS DENIED. (SEE CASE # ABOVE). LINCOLN REPRESENTATIVE STATED THAT IT WAS SAFE TO HAVE A PASSENGER IN THE DRIVER SIDE. WHEN I SPOKE WITH NHTSA THEY SAID IT WAS NOT SAFE. I WANT LINCOLN TO BUY BACK, GIVE ME A LOANER OR FIX THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075962March 2, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11075689March 1, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I HAVE ADVANCETRAC SERVICE WARNING, HILL ASSIST AND ABS DISABLED AND THE STEERING WHEEL BEING HEAVIER THAN NORMAL PLUS THE TRANSMISSION SLIPPING WHILE ACCELERATION AND BRAKING. THE PROBLEM USUALLY HAPPENS AT WET OR COLD WEATHER. IT STARTED ONCE A DAY BUT NOW AT LEAST 50 TIMES A DAY. MANY TIMES THAT HAPPENS WHEN I START THE CAR AND TURNING THE STEERING WHEEL BUT IT ALSO KEEP HAPPENING DURING DRIVING. I WENT TO THE LINCOLN DEALER AT FRANKLIN, TENNESSEE AND THEY KEPT THE CAR FOR 3 DAYS AND AFTER THAT THEY DID NOTHING AND TOOK $140 FOR DIAGNOSIS!!!!!!!! THEY GIVE ME THE CAR BACK AND TOLD WE CAN'T GET THE PROBLEM SO KEEP DRIVING AND RECORD YOUR NOTES FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075338February 27, 2018
AIR BAGS
"TAKATA RECALL" VEHICLE SOLD BY RIZZA FORD IN ORLAND PARK WITHOUT DISCLOSING TO ME THE BUYER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074907February 26, 2018
AIR BAGS
WHY IS THIS RECALL REPAIR TAKING SO LONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074277February 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074181February 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (2085 GULF TO BAY BOULEVARD, CLEARWATER FL, 33765) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074209February 21, 2018
AIR BAGS
TAKATA RECALL . I HAVE BEEN WAITING TWO YEARS NOW AND STILL HAVE NOT GOTTEN ANY REMEDY FOR THE RECALL ON MY VEHICLES AIR BAG .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073909February 20, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (LANDMARK LINCOLN, 5000 S BROADWAY, ENGLEWOOD, CO 80113) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073808February 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (HAMMERSLEY, 2248 LAKESIDE DR., LYNCHBURG, VA 24501, (434) 616-6243) STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THERE WAS NO ESTIMATED TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073544February 19, 2018
AIR BAGS
TAKATA RECALL. WE RECEIVED A RECALL NOTICE MARCH 2017 AND THERE IS STILL NO NOTICE TO BRING IN THE CAR FOR THE FAULTY AIRBAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073570February 19, 2018
AIR BAGS
TAKATA RECALL, I BROUGHT THIS CAR FROM A DEALERSHIP IN BLACKSBURG FEB 15, 2017. THIS RECALL SHOULD HAVE BEEN FIXED BEFORE THE CAR WAS SOLD TO ME. IT IS NOW FEB 18, 2018 AND NO SIGN OF THE PARTS ARE AVAILABLE TO FIX MY CAR. WE HAVE SEVERAL TRIPS PLANNED AND NO VEHICLE TO DRIVE. WE ARE RETIRED AND GO ALOT. WE DO NOT WANT ONE OF US SITTING IN THE BACKSEAT FOR TRIPS. NOONE HAS OFFER US A VEHICLE TO USE IN THE MEAN TIME. WE DON'T HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. IF YOU CANNOT GET THE PART WITHIN 2 MONTHS, PEOPLE SHOULD BE ABLE TO HAVE THE VEHICLE REPLACED. WHEN YOU CALL THE PHONE NUMBER YOU GET A RECORDING ABOUT THE RECALL, NO PARTS AVAILABLE ANYTIME SOON. WHAT ARE WE SUPPOSE TO DO. MY EMAIL ADDRESS IS [XXX] I CALLED THE DEALERSHIP THEY DO NOT HAVE ANY IDEA WHEN THE PART WILL BE AVAILABLE. BUT THE HONDA DEALERSHIP I UNDERSTAND ARE FIXED FAIRLY QUICKLY, WHAT IS UP WITH THIS?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073219February 16, 2018
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053296February 15, 2018
STEERING:LINKAGES:TIE ROD ASSEMBLY
2011 LINCOLN MKK. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRE ROD. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072818February 14, 2018
AIR BAGS
TAKATA RECALL. AIRBAG LIGHT STAYS ON IS THIS VEHICLE SAFE, THE DEALER SAYS YES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072244February 12, 2018
AIR BAGS
RECEIVED RECALL NOTICE JULY 2016. CALLED NUMEROUS DEALERSHIPS AND THEY HAVE NO PARTS TO MAKE REPAIR. DO YOU KNOW IF THEY WILL EVER MAKE REPAIR? CANNOT ALLOW PASSENGERS TO SIT IF PASSENGER SEAT. WHY WOULD THEY USE GOOD AIR BAG FOR DRIVER AND AN INFERIOR BAG FOR PASSENGER. MUST BE TO SAVE MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072246February 12, 2018
POWER TRAIN
THE VEHICLE SOUNDS LIKE IT HAS A FLAT TIRE AND HAS A BAD VIBRATION INSIDE THE CAR. IT DOES IT DURING MOTION AND WHEN STOPPING. SEEM TO BE BAD WHEN ITS COLD. UPON INSPECTION IT WAS FOUND THAT THE DRIVESHAFT NEEDED TO BE REPLACED DUR TO BAD CARRIER BEARINGS. THIS IS A AWD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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