Lincoln MKX Complaints (2016)

156 consumer complaints on file.

#11219371June 11, 2019
ENGINE
WE JUST DESCRIBED THIS DANGEROUS, 5 TIMES MALFUNCTION IN A PREVIOUS NOTICE, TODAY. MY ADDRESS IS LISTED SLIGHTLY INCORRECT AND THE 1ST MALFUNCTION WAS OCT 7, 2017, NOT THE 2016, I SEE THAT WAS LISTED. IT WAS PURCHASED IN 2016. THE SPEEDS WERE DIFFERENT. 70 TWICE, 55 TWICE AND 50 ONCE. THE 70'S WERE IN HEAVY TRAFFIC ON HWY 80 AROUND CHICAGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210287May 28, 2019
SERVICE BRAKES
3/8/19 RIGHT FRONT BRAKE LINE AT THE CALIPER SPLIT AT 51,000 MILES, COMPLETE LOSS OF FLUID AND BRAKES WHILE DRIVING IN THE CITY. WAS NOT A COVERED REPAIR BY THE DEALER. 5/24/19 LEFT FRONT BRAKE LINE JUST FAILED AT 56,000 MILES. AGAIN A COMPLETE LOSS OF BRAKE FLUID AND BRAKES WHILE DRIVING IN THE CITY.VEHICLE IS CURRENTLY AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207822May 15, 2019
ELECTRICAL SYSTEM, ENGINE
ON 5/11/19, I WAS DRIVING ABOUT 50MPH WHEN THE ENTIRE DASH WENT DARK, WHICH ALSO CAUSED THE ENGINE TO STOP RUNNING (WITH 3/4 TANK OF GAS) AS I LOOKED AT AN 'ALL POWER OFF' DISPLAYED IN THE INFORMATION AREA OF THE DASH (THAT NORMALLY DISPLAYS THE TRIP MILEAGE INDICATOR). I IMMEDIATELY PRESSED THE EMERGENCY FLASH BUTTON WHICH WORKED. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND HAD ENOUGH SPEED TO SIMPLY COAST TO A SAFE AREA ON THE RIGHT SHOULDER. WITH THE ENGINE NOT RUNNING, I FELT I HAD ONE CHANCE TO USE THE POWER BRAKE PEDAL TO STOP THE CAR. HAD THIS OCCURRED IN A DIFFERENT PLACE, MY ENTIRE FAMILY COULD HAVE BEEN KILLED AND NO ONE WOULD HAVE KNOWN THE REASON WAS DUE TO 'CAR FAILURE'. I LOOKED ON THE INTERNET AND FOUND A NUMBER OF COMPLAINTS ABOUT THE ENGINE JUST STOPPING THAT HAVE BEEN DOCUMENTED WITH CASES SENT TO NHTSA. THEIR FRUSTRATION IN SUMMARY IS THIS: THE SERVICE DEPARTMENT SAYS THEY CAN'T REPRODUCE THE PROBLEM. TO BE CLEAR; I JUST RECEIVED A CALL FROM MY LINCOLN DEALERSHIP ON 5/15/19, AS THE SERVICE REP SAID THEY CAN'T FIND A COMPUTER ERROR CODE FOR THE PROBLEM, AND THERE IS NOTHING ELSE THEY CAN DO AT THIS POINT IF THEY CAN'T REPLICATE THE PROBLEM. AT THIS POINT, I BELIEVE THAT IF YOU SEE SOMETHING FAIL, AND DON'T RESOLVE IT, YOU'LL SEE IT AGAIN. THEREFORE, I DON'T TRUST THIS CAR AS SAFE TO DRIVE. IT IS NOT AN ACCEPTABLE OPTION TO HEAR THAT YOUR SERVICE DEPARTMENT CAN'T REPRODUCE THE PROBLEM. THIS MAY REQUIRE YOUR DESIGN ENGINEERS TO BE INVOLVED. THE QUESTION IS SIMPLE, 'WHAT ITEMS CAN CAUSE THE COMPUTER TO 'ALL POWER OFF'. NO MIDDLE GROUND HERE AS IT IS A LIFE THREATENING ISSUE THAT I JUST LIVED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171216January 21, 2019
STRUCTURE:BODY
ON OR ABOUT AUGUST 2017, WHILE DRIVING I NOTICED EXHAUST FUMES COMING INTO INTERIOR OF 2016 LINCOLN MKX SUV WHICH SMELLED BAD AND MADE EYES WATER. TOOK CAR TO DEALERSHIP FOR THE PROBLEM: 1. THEY FOUND THAT REAR WELD SEAMS BEHIND LEFT AND RIGHT TAIL LIGHTS WERE CRACKED AND ALSO WELD SEAMS BELOW LEFT AND RIGHT TAIL LIGHTS WERE CRACKED. 2. RUBBER GROMMET WAS MISSING (HOLE) BEHIND LEFT TAIL LIGHT, REAR AIR VENT ON RIGHT SIDE BEHIND TAIL LIGHT WAS NOT WORKING. 3. DEALER SEALED WELD SEAMS ON BOTH SIDES, (LT & RT) INSTALLED BLACK TAPE OVER GROMMET HOLE WITH SEALANT AND REPLACED RIGHT REAR VENT. 4. THEN PRESSURE TESTED INTERIOR FOR LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171219January 21, 2019
SERVICE BRAKES
ON OR ABOUT 10/22/18, TOOK SUV TO DEALERSHIP FOR SCHEDULED MAINTENANCE. MECHANIC FOUND THAT SUV NEEDED FRONT BRAKES. 1. FRONT ROTORS WERE MACHINED AND NEW BRAKE PADS INSTALLED. ABOUT A WEEK LATER; AS I APPLIED BRAKES CAR STARTED MAKING GRINDING NOISE, NOISE IS INTERMITTENT AND SOUNDS LIKE IT IS COMING FROM FRONT BRAKES. 11/29/18 - TOOK SUV BACK FOR FRONT BRAKE INTERMITTENT NOISE; ROTORS WERE REPLACED AND BRAKE PADS WERE REPLACED. ABOUT A WEEK OR TWO LATER, I START GETTING SAME INTERMITTENT BRAKE NOISE (GRINDING). 1/3/19 - I TOOK SUV BACK TO DEALERSHIP FOR BRAKE NOISE, MECHANIC TEST DROVE SUV AND COULD NOT DUPLICATE NOISE. (DID NOT PUT CAR ON LIFT). SERVICE MANAGER RODE WITH ME AND COULD NOT DUPLICATE NOISE. AS I WAS LEAVING DEALERSHIP, BRAKES MADE NOISE AGAIN AND HAS BEEN MAKING NOISE EVER SINCE. NEW BRAKES SHOULD NOT MAKE GRINDING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144491October 31, 2018
POWER TRAIN
THE SUV PTO OR POWER TRANSFER UNIT OVER HEATS LEAKS GEAR OIL AND BURNS ON EXHURST PIPES. HAVE TO PULL OVER TO BREATHE AND LET COOL DOWN. DEALER SAYS IT IS A SEALED UNIT AND SHOULD NOT LEAK. NO WAY TO SERVICE UNIT SO YOU HAVE TO REPLACE FOR OVER $2400 DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132256September 29, 2018
UNKNOWN OR OTHER
CARBON DIOXIDE COME INTO CAB EVERY TIME YOU PRESS ON GAS.I HAVE CARBON DIOXIDE MONITORS TO PROVE IT HAPPENS LINCOLN HAS TRIED TO FIX IT 3 OR 4 TIMES .THERE ANSWER ,THEY CANNOT FIX PROBLEM THIS PROBLEM HAS SHOWED UP IN OTHER VEHICLES . THE ENGINE IS 6 CYLINDER MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128706September 11, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE OPENING THE PANORAMIC SUN ROOF, THE CONTACT DETECTED TWO CRACKS ON THE INSIDE OF THE GLASS. THE VEHICLE WAS TAKEN TO LINCOLN SOUTH COAST (1405 AUTO MALL DR, SANTA ANA, CA 92705, (855) 711-9224) WHERE THE CONTACT WAS INFORMED THAT A ROCK STRUCK THE SUN ROOF GLASS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102384June 18, 2018
WHEELS
MULTIPLE TIRE PRESSURE LOSS WITH AS MUCH AS A 25 PSI DIFFERENTIAL . CONSTANT PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100614June 8, 2018
UNKNOWN OR OTHER
WHILE DRIVING HIGHWAY SPEEDS OF 65-70 MPH I CAN HEAR AIR COMING FROM THE TOP OF THE WINDOW WHERE THE FELT MEETS THE WINDOW. UNABLE TO PUT HAD AT WINDOW TO SEE IF AIR CAN BE FELT COMING OUT WINDOW WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089559April 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS A COOLANT LEAK UNDERNEATH THE FRONT OF THE VEHICLE, AND THE RADIATOR AND RESERVOIR CONTAINERS WERE EMPTY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10913414March 16, 2018
EXTERIOR LIGHTING:HEADLIGHTS
2016 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE LEFT HEADLIGHT POINTS/ILLUMINATES IN THE DIRECTION OF ONCOMING TRAFFIC. *SMD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED WHO INSISTED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072248February 12, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED THAT THE SUN ROOF WAS CRACKED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,876. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023492September 14, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACK TAIL GATE CAME BACK UP AFTER THOUGHT TO BE CLOSED. CAUSING DAMAGE TO THE LIFT GATE HITTING THE TOP OF THE GARAGE DOOR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11018658August 21, 2017
ENGINE, UNKNOWN OR OTHER
CAR IS MOVING AT HIGHWAY SPEED AND SUDDENLY SHUTS OFF COMPLETELY AND STOPS. LUCKILY CAR BEHIND WAS ABLE TO STOP AVOIDING A REAR-END COLLISION. MY WIFE WHO WAS DRIVING DENIES TOUCHING ANY SHIFTING BUTTONS ON THE DASHBOARD. HOWEVER, DUE TO THE LOCATION OF THE START/STOP ENGINE BUTTON IT IS VERY POSSIBLE TO TOUCH THE STOP ENGINE BUTTON IF TRYING TO ADJUST THE RADIO OR CLIMATE CONTROLS WHICH ARE LOCATED ADJACENT TO THE STOP/START ENGINE CONTROL BUTTON. THIS IS A DESIGN FLAW! WHILE YOU MUST DEPRESS THE BRAKE TO START THE CAR, ALL YOU NEED TO DO IS BRUSH THE CONTROL BUTTON TO STOP EVERYTHING WHILE MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012387August 2, 2017
UNKNOWN OR OTHER
THE SMELL OF EXHAUST IN THE CAR ,THEY TRIED TO FIX IT 3 TIMES. WITH AC ON AND YOU DOWN SHIFT IT COME OUT OF AC VENTS, THIS PROBLEM EXIST SINCE I BOUGHT CAR. I ASK DEALER TO PUT SENSORS IN CAR TO SEE IF IT EXHAUST , BUT THEY KEEP TRYING THERE METHODS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012053August 1, 2017
UNKNOWN OR OTHER
SINCE PURCHASING BRAND NEW IN NOVEMBER 2015, VEHICLE HAS EMITTED STRONG SULPHURIC SMELL IN CABIN WHEN ACCELERATING FROM ANY SPEED OR FROM STATIONARY POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011586July 30, 2017
ENGINE
2016 LINCOLN MKX - UNDER HARD ACCELERATION, I AM GETTING EXHAUST FUMES AND ALSO ROTTEN EGG SMELL COMING INTO THE INTERIOR WITH A.C. ON AND IN RECIRCULATE MODE WITH WINDOWS UP. MY SUV ONLY HAS 27,000 MILES ON IT. I SHOULD NOT BE GETTING EXHAUST FUMES OF ANY KIND INSIDE OF MY SUV. THIS SHOULD BE INVESTIGATED BECAUSE EXHAUST FUMES INSIDE OF A SUV ARE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011467July 29, 2017
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE IN MOTION LOSES ACCELERATION SUDDENLY WHILE DRIVING. THIS LOSS LEAVES YOU IN AN EXTREMELY DANGEROUS SITUATION WHEN ON AN INTERSTATE HIGHWAY OR ANY TRAFFIC SITUATION. DATE OF 07/12/17 ON INTERSTATE HIGHWAY.DATE OF 06/27/17 INTERSTATE HIGHWAY. 05/19 /17 VEHICLE IN MOTION ON INTERSTATE HIGHWAY. PROBLEM BEGAN WHEN VEHICLE REACHED 7,000 MILES. WAS INITIALLY TOLD BY ONE DEALER SERVICE TO PULL OVER AND TURN OFF VEHICLE WAIT THEN RESTART. NEVER WAS RECALLED BY LINCOLN MOTOR IN SPITE OF NUMEROUS REPORTS BY OWNERS ON CARCOMPLAINTS WEBSITE. WHEN I CONTACTED LINCOLN I WAS TOLD THAT IT WAS THE RESPONSIBILITY OF THE NTSB TO ISSUE A RECALL. I WAS TOLD BY THE DEALER WHO MADE THE REPAIR THERE IS A RECALL BULLETIN ON THIS ISSUE TO THE DEALERS . NO RECALL NOTICES WERE EVER SENT TO OWNERS AS 07/29/2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003817July 8, 2017
ENGINE
ENGINE HAS STALLED TWICE WHILE IN OPERATION. FIRST TIME WHILE BACKING OUT OF A PARKING SPACE,SECOND TIME WHILE DRIVING FORWARD IN TRAFFIC ON THE HIGHWAY. IN BOTH INSTANCES HAD TO COME TO A COMPLETE STOP, PLACE VEHICLE INTO PARK, SHUT OFF THE IGNITION AND THEN RESTART. BOTH INSTANCES VEHICLE WAS IN MOTION. SECOND INSTANCE WAS IN MOVING TRAFFIC AND HAD TO PULL ONTO THE ROAD SHOULDER OUT OF TRAFFIC IN ORDER TO STOP AS VEHICLE WOULD NOT RESTART WHILE IN MOTION. DEALER CHECKED AND FOUND NO CODES STORED IN THE VEHICLE'S COMPUTER, THUS NO ACTION TAKEN TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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