Lincoln MKX Complaints (2007)

298 consumer complaints on file.

#11066249February 1, 2018
AIR BAGS
2007 LINCOLN MKX. CONSUMER WRITES REQUESTING TO HAVE THE AIRBAG IN THEIR VEHICLE DEACTIVATED. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065873January 30, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, A BURNING TAR ODOR WAS DETECTED COMING THROUGH THE VENTS AND SMOKE APPEARED. THE VEHICLE WAS TAKEN TO CHAMPION FORD LINCOLN MAZDA (140 SOUTHTOWN BLVD, OWENSBORO, KY 42303, (270) 684-1441) WHERE IT WAS DIAGNOSED WITH A LEAK IN THE POWER TRANSFER UNIT, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT BELIEVED THAT THE RECALL REPAIRS FAILED BECAUSE THE ODOR AND SMOKE WERE PRESENT BEFORE THE VEHICLE WAS SERVICED PER THE RECALL IN 2015. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11063291January 17, 2018
AIR BAGS
TL- CONTACT OWNS A 2007 LINCOLN MKX ----- RECALL BACK IN 2016 FOR PASSENGER SIDE AIRBAG -- PARTS NOT AVAILABLE UNTIL FEBRUARY 2018.... CONTACT STATED SHE RECEIVED LETTER FROM LINCOLN IN MAY OF 2016 AND RFECEIVED SECOND LETTER IN JULY OF 2017. CALLED LINCOLN DEALERSHIP WAS TOLD NOT TO USE PASSENGER SEAT UNTIL PARTS ARE AVAILABLE. MILEAGE ON VEHICLE IS 75000.. CONTACT CALLED LINCOLNS CUSTOMER RELATIONS CENTER AND GOT NO HELP . THEN CALLED BEASLEY FORD IN YORK PA - APRIL 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062871January 15, 2018
AIR BAGS
-TAKATA RECALL- I HAVE BEEN WAITING SINCE JUNE 2016 TO GET A POSSIBLY DEADLY AIRBAG REPLACED. NEITHER FORD OR LINCOLN CUSTOMER SERVICE CAN GIVE ME AN EXACT DATE THAT THE AIRBAG CAN BE REPLACED, THEY ARE ONLY SAYING POSSIBLY IN SPRING IN 2018. I DRIVE AROUND MY TWO YOUNG CHILDREN IN THIS VEHICLE ALMOST DAILY AND I AM WORRIED SICK OF BEING IN AN ACCIDENT. I HAVE ASKED SEVERAL DEALERS ABOUT LOANER VEHICLES UNTIL PARTS ARE IN, BUT I AM TOLD THEY ARE NOT. THEY ARE ALSO SAYING THAT AS LONG AS THERE IS NO ONE SITTING IN THE FRONT PASSENGER SEAT THAT THE AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT, HOWEVER MY HUSBAND WAS IN AN ACCIDENT (ALONE) IN A FORD FLEX JUST LAST YEAR AND ALL FRONT AND SIDE AIRBAGS DEPLOYED... SO I DO NOT KNOW IF I BELIEVE THEM, AND HAVE NO IDEA HOW THEY CAN GUARANTEE THAT STATEMENT IF A CAR IS IN A BAD ENOUGH ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062756January 15, 2018
AIR BAGS
REPAIR NOT YET AVAILABLE, UNABLE TO USE VEHICLE FOR PURPOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062608January 13, 2018
AIR BAGS
THE DEALERSHIP CANNOT FIX THIS RECALL BECAUSE THEY SAID THEY HAVE NO PARTS TO FIX IT THIS IS A UNSAFE MATTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061951January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOORE FORD (1201 S MAIN ST, HARTFORD, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT WAS INFORMED THAT DUE TO THE BANKRUPTCY OF TAKATA, A CLASS ACTION WOULD HAVE TO BE FILED IN REGARDS TO THE OBTAINING OF THE PARTS IN ORDER FOR THE REMEDY TO BE COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061974January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY HOWELL FORD LINCOLN AT (770) 887-2311 (1805 ATLANTA HWY, CUMMING, GA 30040) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061984January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JUNE OF 2016. THE DEALER (LITHIA FORD LINCOLN OF FRESNO, 195 E AUTO CENTER DR, FRESNO, CA 93710) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061368January 9, 2018
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED IN JUNE OF 2016 THIS VEHICLE HAS AN ISSUE. NOW I AM TOLD NO FIX YET AND DON'T RIDE IN THE FRONT SEAT. THIS IS UNACCEPTABLE. WHAT ARE YOU DOING ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061138January 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061208January 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057491December 29, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED NOTICE FROM FORD RECENTLY INFORMING ME THAT, ONCE AGAIN, FORD HAS MISSED A DEADLINE AND CANNOT PROJECT A COMPLETION DATE. ACCORDING TO THEIR NOVEMBER 30, 2017 LETTER TO YOUR OFFICE OF CHIEF COUNSEL, FORD HAS FAILED TO MEET THEIR PRIOR COMMITMENTS TO NHTSA AND, MORE IMPORTANTLY, THEIR VEHICLE OWNERS WHO ARE LEFT WITH UNSAFE VEHICLES WITH NO ASSURANCE OF A TIMELY REMEDY. ACCORDING TO FORD'S LETTER, THEIR FAILURE IS DUE TO POOR DECISIONS ON THEIR PART (E.G. TRYING A "SIMPLE" DESIGN APPROACH). AS OUR AGENTS REPRESENTING THE MILLIONS OF AT-RISK CONSUMERS, I EXPECT THAT NHTSA WILL NOT ACCEPT THEIR OPEN-ENDED REQUEST FOR EXTENSION, BUT RATHER ENFORCE COMMITMENTS MADE BY FORD WITH APPROPRIATE ACTIONS TO ENSURE THAT THEY ARE HELD ACCOUNTABLE FOR THEIR COMMITMENTS AND DECISIONS. TO DO OTHERWISE WOULD CONSTITUTE A FAILURE OF NHTSA TO FULFILL ITS MISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056605December 26, 2017
AIR BAGS
TAKATA RECALL: THIS RECALL DATE IS NOTICE HAS A DATE OF 06/01/2016. TODAY IS 12/26/2017. NO ANSWER TO THIS RECALL IN OVER 18 MONTHS. IT IS CLEAR THAT FORD/LINCOLN DOES NOT INTEND TO REMEDY THIS SITUATION WHICH IS WRONG! SO, I AM FILING A COMPLAINT TO FORCE LINCOLN TO FIX THIS PROBLEM BEFORE ME OR MY WIFE ARE INJURED IN THIS CAR DUE TO AN ACCIDENT. THIS CAR IS OUR PRIMARY MODE OF TRANSPORTATION AND AIR BAGS ARE A VERY IMPORTANT PART OF VEHICLE SAFETY. WE ALWAYS WEAR BELTS AND EXPECT THE AIRBAGS TO WORK PROPERLY IN CASE OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055904December 21, 2017
ENGINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE ENGINE STALLED. THE CONTACT WAS NOT SURE EXACTLY FROM WHERE THE NOISE ORIGINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT NOTICED FUEL POURING OUT ONTO THE ROAD ALONG WITH ALL THE OTHER FLUIDS. THE VEHICLE WAS TOWED TO THE DEALER (DAVE SINCLAIR LINCOLN SOUTH, 7500 S LINDBERGH BLVD, ST. LOUIS, MO 63125) WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT IF THERE WERE A LOT OF COMPLAINTS, THERE COULD BE A POSSIBILITY TO HAVE OPEN RECALLS FOR THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053089December 8, 2017
AIR BAGS
CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. UPDATED 12/08/2017*JS THE CONSUMER STATED A NOTICE WAS SENT ADVISING THE CONSUMER TO CONTACT AN ATTORNEY OR RISK LOSING RIGHTS TO RECEIVE THE REPLACEMENT AIRBAG. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052520December 5, 2017
ENGINE
WHEN WE PURCHASED THE VEHICLE FROM VALLEY CADILLAC IN ROANOKE VA IN 2014. WE SMELLED SOMETHING BURNING A FEW DAYS LATER. WE TOOK IT BACK TO THE DEALER WHO KEPT IT FOR OVER A WEEK. THEY TOLD ME THAT THEY WOULD HAVE TO SEND IT TO THE FORD DEALER BECAUSE THEY COULDN'T REPAIR IT.I WAS NEVER WAS TOLD WHAT THE ISSUE WAS ONLY THAT IT COST UPWARDS OF $800. HERE WE ARE AND I WAS STRANDED ON I81 BECAUSE THE TRUCK LOST POWER AND STARTED VIBRATING . IT WAS TOWED TO A REPAIR SHOP AND I AM MORTIFIED AT THE FINDINGS. THE COIL PACKS WERE BAD. THIS IS CAUSED BY THE PCM COMPUTER FAILURE.THAT INFORMATION WAS NOT SHARED AT TIME OF PURCHASE AS SOMETHING THAT NEEDS ROUTINE MAINTENANCE.IN ADDITION, THE FIX WAS TO WELD A CRACKED AND WARPED COIL PACK VS REPLACING IT AND HE BAD COMPUTER. HERE I AM $962 LATER AND STILL NEED TO REPLACE THE COMPUTER. HAD THIS BEEN DONE CORRECTLY THE FIRST TIME, I WOULDN'T BE HERE. I HAVE A PICTURE THAT I WILL UPLOAD LATER. INCIDENTALLY THE EXACT SAME THING HAPPENED TO MY DAUGHTERS 2008 MKX THE MONTH PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052092December 3, 2017
AIR BAGS
TAKATA RECALL - DEALERS STATE THERE ARE NO PARTS AVAILABLE TO MAKE THE REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051654December 1, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE APPROXIMATELY TWO YEARS AGO, AND TWICE I CONTACTED MY DEALERSHIP ABOUT THE RECALL AND WAS TOLD THEY HAVE NO FURTHER INFORMATION CONCERNING THE CORRECTION. AT THIS POINT I HAVE TO BELIEVE THAT THERE IS THE POTENTIAL THAT MY FAMILIES SAFETY MAY BE IN JEOPARDY. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051680December 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCENIC MOTORS INC (1992 ROCKFORD ST, MT AIRY, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT UPDATED 8/9/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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