Lincoln MKX Complaints (2010)

111 consumer complaints on file.

#11034328October 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALKER FORD CO INC, 17556 US HWY 19 N, CLEARWATER, FL 33764) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031729October 4, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE FROM LINCOLN IN JUNE OF 2016. REPLACEMENT PARTS ARE STILL NOT AVAILABLE IN OCTOBER OF 2017. I UNDERSTAND THE OLDER THE VEHICLE IS THE MORE LIKELY THERE IS TO BE A PROBLEM. THE CAR ONLY HAS 80000 MILE AND WE PLAN TO DRIVE IT SEVERAL MORE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004917July 12, 2017
AIR BAGS
TAKATA RECALL THE AIR BAGS HAVE BEEN RECALLED FOR 2 YEARS BUT NO REPLACEMENT AIR BAGS ARE AVAILABLE YET. I AM FORCED TO DRIVE A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969404March 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954936February 15, 2017
ENGINE
ENGINE TEMPERATURE SUDDENLY SPIKED AND THE ON-BOARD COMPUTER SHUT DOWN THE ENGINE WHILE DRIVING ON LOCAL HIGHWAY. SPEED ABOUT 45 MPH AND WAS ABLE TO PULL TO SHOULDER. OPENED HOOD AND FOUND THE COOLANT RESERVOIR EMPTY SO ADDED WATER AND WAS ABLE TO DRIVE THE THREE MILES TO HOME. ADDED ADDITIONAL COOLANT BUT SHORTLY THEREAFTER (5 - 7 MILES OF DRIVING) THE ENGINE STARTED TO RUN ROUGH AND ENDED UP HAVING THE CAR TOWED TO THE LINCOLN/FORD DEALERSHIP.THE DEALER REPORTS THAT THE WATER PUMP WHICH IS INTERANAQL HAS FAILED RESULTING IN COOLANT AND DEBRIS ENTERING THE CRANKCASE AND CONTAMINATING THE ENGINE OIL. ON-LINE RESEARCH INDICATES THAT THIS IS A COMMON PROBLEM. THE DEALERSHIP ESTIMATES THAT THE REPAIR COST WILL BE $3,100.00 BUT THIS IS FOR THE WATER PUMP AND MOTOR OIL ONLY AND DOES NOT ADDRESS ANY ABRASION OR DAMAGE TO THE CAM SHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948454January 30, 2017
POWER TRAIN
VEHICLE STARTED MAKING HUMMING SOUND WHILE ACCELERATING AT LOW SPEED. NOTICED A LEAK OF VERY DARK FLUID THE FOLLOWING DAY. TOOK IT TO MECHANIC WHO DIAGNOSED THE ISSUE AS A LEAKING PTU (POWER TRANSFER UNIT). I'VE LOOKED INTO THIS AND THERE APPEARS TO BE A ISSUE WITH THE DESIGN ON THE SEALS. IT APPEARS TO BE A PREVALENT ISSUE WITH FORD EDGE/LINCOLN MKX THAT HAS NOT BEEN ACKNOWLEDGED/CORRECTED BY FORD. I'VE ATTACHED A LINK SHOWING NUMEROUS COMPLAINTS AND SOME EXAMPLES OF PEOPLE LOSING POWER/ACCELERATION WHILE DRIVING. HTTP://GOTACLASSACTION.COM/15796-2/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940263January 7, 2017
AIR BAGS
TAKATA RECALL A YEAR AGO, BUT DEALER STILL SAYS NO PARTS AVAILABLE FOR PASSENGER SIDE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937664December 27, 2016
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL, NHTSA RECALL NO. 16V384, LINCOLN RECALL NO. 16S26 11-23-16, I TURNED STEERING WHEEL TO BEGIN TO PARK IN SHOPPING MALL GARAGE. DRIVER AIRBAG IMMEDIATELY DEPLOYED PRIOR TO IMPACT WHICH CAUSED ME TO HIT THE CONCRETE WALL AHEAD. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE. RECALL NOTICE RECEIVED JULY 2016 ON PASSENGER AIRBAG. OBVIOUSLY, THERE IS A PROBLEM WITH THE DRIVER AIRBAG ALSO. WE CONTACTED LINCOLN DEALER WHEN WE RECEIVED THE NOTICE & ALSO CONTACTED ATHEM AN ADDITIONAL 2 ' 3 TIMES TO CHECK ON STATUS OF RECALL REPAIR WITH NO RESULTS. WAS TOLD PARTS HAD NOT BEEN RECEIVED YET & THAT WE WOULD BE NOTIFIED WHEN TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10917853October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/29/16*LJ UPDATED 06/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917873October 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914177October 6, 2016
AIR BAGS
TAKADA RECALL I HAVE A 2010 LINCOLN WITH A RECALL SAFETY FOR THE AIRBAGS. I AM AFRAID TO DRIVE MY CAR YOUTUBE IF I SHOULD GET IN AN ACCIDENT I COULD LOSE MY LIFE DUE TO THIS RECALL. I STILL ON THIS CAR AND IT IS SITTING IN MY DRIVEWAY. I'M AFRAID TO DRIVE IT BECAUSE I COULD LOSE MY LIFE I HAVE CALLED ALL THE FORD PLACES AND LINCOLN PLACES EVEN TO DEARBORN MICHIGAN THE LINCOLN MOTOR COMPANY AND NO ONE CAN TELL ME WHEN THIS PROBLEM WILL BE FIXED. I AM STILL MAKING NOTE PAYMENT ON THIS CAR I FEEL THIS IS VERY UNFAIR TO ME AND SOME OF THE OTHER PEOPLE THAT HAVE TO GO THROUGH THIS. FEEL THIS IS UNFAIR TO BE FORCED TO DRIVE A CAR THAT HAS A SAFETY RECALL ON IT KNOWING THAT YOU CAN LOSE YOUR LIFE BECAUSE OF NEGLIGENT THROUGH SOMEONE ELSE. I WOULD LIKE TO NO WHEN AND CAN THIS BE FIXED BEFORE SOMEONE DOES LOSE THEIR LIFE BEHIND THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910092September 27, 2016
POWER TRAIN
PTU (POWER TRANSFER UNIT) WHICH IS A NONSERVISABLE UNIT FAILS AND HAS BEEN ON NUMEROUS VEHICLES. THIS FAILUR HAS THE POTENTIAL OF CAUSING A SERIOUS ACCIDENT DUE TO IT POSSIBLY LOCKING UP AND CAUSING A VEHICLE LOSE OF CONTROL. I DRIVE ON THE HIGHWAY AND DIDN'T NOTICE AN ISSUE UNTIL I SLOWED DOWN TO GET OFF WHEN I HEARD A GRINDING NOISE. TRANSMISSION SHOP TOLD ME I WAS LUCKY MINE DIDN'T LOCK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870593May 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794902November 19, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780194October 6, 2015
ELECTRICAL SYSTEM
DRIVER'S DOOR AJAR WARNING SHOWING ON CONTROL PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760617September 1, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND OTHER GAUGES BECAME INOPERATIVE FOR A BRIEF MOMENT. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. ....UPDATED 10-27-15 *BF THE CONSUMER STATED THE PROBLEM WAS THE ELECTRIC THROTTLE BODY. THE CONSUMER HAD TO PAY OUT OF POCKET, FOR THE REPAIRS. UPDATED 11/03/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732146July 6, 2015
SEATS
THE DRIVERS AND PASSENGER SEATS TILT BACKWARDS DURING ACCELERATION (USUALLY HARD START). THE SEATS WOULD ALSO TILT FORWARD ON HARD BRAKING. AFTER SOME RESEARCH ONLINE, I FOUND A LOT OF FORD AND LINCOLN OWNERS COMPLAINING ABOUT THE ISSUE ON BOTH LOW AND HIGH MILEAGE CARS. IT SEEMS TO BE A COMMON PROBLEM ON ALL LINCON MKX AND FORD EDGE. IT SEEMS FROM THE COMMENTS ON VARIOUS ONLINE FORUMS THE PROBLEM IS MORE COMMON IN CARS WITH POWER SEATS. I AM AFRAID THAT WITH THE "PLAY" IN THE SEAT TRACKS, THE CAR WOULD BECOME UNSAFE DURING AN ACCIDENT. IT SEEMS SOME FORD DEALERSHIP ARE AWARE OF THIS ISSUE ALREADY AND CONSIDER IT "NORMAL" BEHAVIOR, SOME ARE FIXING IT UNDER WARRANTY. OWNERS WITH NO WARRANTY ARE EXPOSED TO POTENTIALLY DANGEROUS DEFECT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680381February 1, 2015
SERVICE BRAKES
MY WIFE WAS DRIVING TO WORK AND TRIED TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR, SHE WAS A SUFFICIENT DISTANCE AWAY FROM THE OTHER CAR TO AVOID AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652758November 5, 2014
SERVICE BRAKES
CAR WAS PUT INTO PARK (ON A SLIGHT SLOPE), THEN PARKING/EMERGENCY BRAKE WAS APPLIED. BRAKE DID NOT HOLD AND ROLLED 10 - 12 INCHES INTO ANOTHER PARKED CAR. WHAT GOOD IS AN EMERGENCY/PARKING BRAKE IF IT TAKES THAT LONG TO ENGAGE? LUCKILY I PRESSED THE REGULAR BRAKE AND BACKED THE CAR UP FURTHER BEFORE PUTTING AGAIN INTO PARK AND APPLYING THE PARKING/EMERGENCY BRAKE. THIS IS THE SECOND TIME THIS HAS HAPPENED. IN BOTH CASES, THE LINCOLN PUSHED INTO THE OTHER CAR'S BUMPERS ALLOWING ME TO SEE THE OTHER CAR MOVE BASED UPON THE PRESSURE EXERTED BY THE LINCOLN. FORTUNATELY, NONE OF THE BUMPER'S WERE DAMAGED. I WILL ALSO BE REPORTING ANOTHER 2 PROBLEMS WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652807November 5, 2014
FUEL/PROPULSION SYSTEM, SEATS, SERVICE BRAKES
UPON MORNING START UP, THERE IS A HIGH PITCH WHISTLING SOUND WHICH LASTS APX THE FIRST 15 MINUTES OF DRIVING TIME.IT CAN BE HEARD INSIDE & OUTSIDE THE CAR & WITH THE RADIO ON OR OFF.I HAVE COMPLAINED SINCE ABOUT FEB 2014 ABOUT THIS SOUND WHILE THE CAR WAS STILL UNDER ITS BUMPER TO BUMPER WARRANTY.I REQUESTED EACH TIME THAT THE DEALERSHIP HAVE A FEMALE LISTEN FOR THE NOISE AND THEY DID NOT DO THAT.IT IS A KNOWN FACT THAN MEN LOSE THEIR HEARING IN THE HIGH FREQUENCIES THE DEALERSHIP PERFORMING MY INITIAL MAINTENANCE DID NOT NOTE THIS ISSUE ON THE REPAIR ORDER, ALTHOUGH I REPORTED IT TO THEM SEVERAL TIMES.THE SECOND DEALERSHIP HAD A FEMALE EMPLOYEE LISTEN FOR IT; SHE WAS ABLE TO HEAR AND POINT OUT THE SOUND TO THE SERVICE ADVISOR WHO THEN DID HEAR THE SOUND.THEY ARE NOT CERTAIN, BUT BELIEVE THAT THE SOUND IS COMING FROM THE FUEL PUMP INSIDE THE FUEL TANK. SINCE THIS IS NOT LOOKED UPON AS A FAILURE, ONLY A NUISANCE, I AM TOLD IT IS NOT COVERED BY MY EXTENDED WARRANTY AND FRANKLY, I FEEL IT SHOULD HAVE BEEN RESOLVED UNDER MY BUMPER TO BUMPER WARRANTY! I FOUND THIS EXACT COMPLAINT IN TWO YOU TUBE VIDEO RE: 2008 FORD EDGE HTTPS://WWW.YOUTUBE.COM/WATCH?V=ROCO7_TGJHG AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=HQCUNSY1ENC .ACCORDING THE TO PERSON WHO POSTED THESE 2 VIDEOS, HIS DEALERSHIP COULD NOT IDENTIFY/FIX THE PROBLEM, SO HE SOLD HIS 2008 FORD EDGE. IN MY OPINION, THIS IS NOT A "NORMAL" OR ACCEPTABLE SOUND TO LISTEN TO EACH MORNING AT START UP. I FEEL THIS SOUND IS ACTUALLY DAMAGING MY HEARING SINCE I AM EXPOSED TO IT FOR SO LONG EACH DAY. CONTINUAL SOUNDS LIKE THIS ARE NOT HEALTHY FOR THE EARS! SINCE IT IS AGAINST THE LAW, I CANNOT DRIVE WITH EARPLUGS TO MINIMIZE THE DAMAGE TO MY HEARING. THIS IS THE 3RD ISSUE I AM REPORTING REGARDING THIS VEHICLE. THE OTHER TWO REGARD THE EMERGENCY BRAKE AND THE DRIVER'S SEAT INTERMITTENTLY ROCKING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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