Lincoln MKX Complaints (2010)

111 consumer complaints on file.

#11056541December 26, 2017
AIR BAGS
"TAKATA RECALL" RECEIVED RECALL LETTER MANY MONTHS AGO. DEALER SAYS NO REMEDY YET FROM TAKATA. RECEIVED DECEMBER 23, 2017 A BANKRUPTCY CHAPTER 11 NOTICE FROM TK HOLDINGS (TAKATA). CHECKED WITH DEALER AGAIN AND THERE IS NO REMEDY FOR THIS SINCE ORIGINAL RECALL NUMBER 16S26, JUNE 2016, NHTSA RECALL NUMBER, 16V384. CONSIDERING THE SERIOUSNESS OF THIS RECALL, WHEN CAN THE CONSUMER EXPECT THIS TO BE CORRECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056609December 26, 2017
AIR BAGS
TAKATA RECALL -- THE LINCOLN MOTOR COMPANY HAS FORWARDED A LETTER DATED DECEMBER 2017 STATING -- "WARNING: UNTIL REMEDY PARTS BECOME AVAILABLE, DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT." THIS MAKES OUR CAR BASICALLY USELESS. WHEN I CONTACTED MOUNTAIN VIEW FORD/LINCOLN DEALERSHIP TODAY AT 423-756-1331 AND ASKED IF THEY WOULD DISCONNECT JUST THE PASSENGER AIRBAG AND THEY STATED THAT IT WAS UNLAWFUL. YET, I CAN BE NOTIFIED THAT MY VEHICLE IS NOT BASICALLY USABLE BECAUSE SOMEONE COULD BE INJURED OR KILLED!!! WHO DO I CONTACT TO GET MY PASSENGER AIRBAG DISCONNECTED SO MY HUSBAND AND I CAN UTILIZE THE VEHICLE SINCE THIS IS OUR ONLY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052567December 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON GASGART'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952, (888) 313-9652) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051190November 29, 2017
AIR BAGS
TAKATA INFLATORS...RECEIVED RECALL NOTICE, BUT LINCOLN DEALERS SIMPLY STATE THEY DON'T HAVE REPLACEMENT PARTS YET. RECALL CAME FROM POSTAL SERVICE WHILE CAR IN GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045716November 13, 2017
AIR BAGS
"TAKATA RECALL", FOR 2 YEARS I HAVE BEEN RECEIVING INFO. REGARDING THIS RECALL AND FOR 2 YEARS HAVE BEEN CONTACTING THE DEALERSHIP, TO HEAR THE SAME THING OVER AND OVER THAT THEY STILL DO NOT HAVE THE PARTS TO REPLACE THIS AIRBAG, SO HOW MANY PEOPLE HAVE TO GET KILLED FROM THIS BEFORE THE PROBLEM IS RESOLVED. SOME ONE RAN A STOP SIGN AND RAN INTO MY CAR GOOD THING THE AIR BAG DID NOT GO OFF SINCE MY GRANDDAUGHTER WAS SEATED IN THE PASSANGER SEAT. COME ON PEOPLE TEND TO THIS ONCE AND FOR ALL. JUST COMPLAINING ABOUT THE SITUATION NOT REPORTING THE ACCIDENT, THERE FOR THE DATE LISTED BELOW IS THE DAY THAT I SENT THIS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045829November 13, 2017
EXTERIOR LIGHTING
DRIVING AT NIGHT HEADLIGHTS STARTED TO FLICKER AND THEN WENT OUT. 1ST LEFT SIDE THEN RIGHT SIDE. SOLDER CONNECTING HEADLIGHT ASSEMBLY TO ELECTRICAL WIRING DISSOLVED. PER FORD DEALERSHIP THE SOLDER IS DISSOLVING BECAUSE THE ELECTRICAL CIRCUITRY IN THE HEADLIGHT ASSEMBLY OVERHEATED CAUSING THE SOLDER CONNECTION TO FAIL. THIS HAPPENED THREE TIMES. THE FIRST TWO TIME THE DEALERSHIP RE-SOLDERED THE CONNECTION. THE THIRD TIME THEY HAD TO REPLACE THE HEADLIGHT ASSEMBLY WITH A NEW ER HEADLIGHT ASSEMBLY WITH UPDATED INTERNAL CIRCUITRY FROM MY CONVERSATION WITH THE FORD DEALERSHIP THIS HAD HAPPEN IN THE HIGHER END MODELS OF THE LINCOLNS THAT ARE A FEW YEARS OLD. WHY DID I HAVE TO WAIT FOR IT TO HAPPEN THREE TIMES BEFORE THEY TOLD ME IT IS AN INTERNAL DESIGN DEFECT OF THE HEADLIGHT ASSEMBLY. THE COST OF THE REPLACEMENT ASSEMBLY FOR BOTH SIDES IS AROUND $2,300. I GOT CAUGHT WITH THIS TWICE LATE AT NIGHT, I ORIGINALLY THOUGHT IT WAS THE HEADLIGHT BULBS. FORTUNATELY, I WAS STILL RELATIVELY CLOSE TO HOME, AND NOT HALFWAY INTO MY 180 TRIP I WAS STARTING OUT ON. THIS HAPPENED AROUND 4 IN THE MORNING WHEN I WAS DRIVING ON A RURAL HIGHWAY WITHOUT STREET LIGHTS. NOT VERY PLEASANT DRIVING WITHOUT HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044304November 7, 2017
AIR BAGS
I HAVE BEEN TO FORD DEALER MORE THAN ONCE ABOUT THIS RECALL WITH NO RESULTS.THEY TELL ME THEY DO NOT KNOW WHEN PARTS WILL BE AVAILABLE AND THIS IS MY ONLY VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043851November 6, 2017
AIR BAGS
TAKATA RECALL - I HAVE 2 LINCOLN MKX VEHICLES, A 2010 AND A 2008. THE LINCOLN DEALERSHIP THAT I HAVE CALLED FOR ONE HAS BEEN WAITING ON PARTS, APPARENTLY SINCE THE RECALL IN 6/2016. I HAVE CALLED THE COMPANIES LISTED ON THE AIRBAGRECALL.COM WEBSITE AND NONE OF THEM IN MY TOWN DO THE AIRBAG RECALL REPLACEMENT. THIS RECALL SEEMS TO INVOLVE A VERY DANGEROUS AND LIFE THREATENING SITUATION AND I WOULD LIKE TO KNOW WHERE I CAN GET THE AIRBAGS IN BOTH OF MY VEHICLES REPLACED. THE LENGTH OF TIME THAT THIS HAS GONE ONE IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041993November 1, 2017
AIR BAGS
I RECEIVED A TAKATA RECALL DATED JUNE 1, 2016 REGARDING A PROBLEM WITH AIRBAGS. I HAVE NOT HAD A PERSONAL INJURY BECAUSE OF THE AIRBAG DEFECT. HOWEVER, I FEAR THAT THE AIRBAG INFLATOR COULD RUPTURE CREATING A RISK OF INJURY. I HAVE BEEN IN CONTACT WITH MY LINCOLN CAR DEALER PERIODICALLY AND TAKATA HAS NEVER SENT REPLACEMENT PARTS TO THE CAR DEALER AND THEREFORE THE PROBLEM WAS NEVER FIXED. SINCE TAKATA HAS NOW GONE UNDER CHAPTER 11 BANKRUPTCY I FEAR THAT THE AIRBAG PARTS WILL NEVER BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041401October 30, 2017
AIR BAGS
TAKATA RECALL. RECEIVED NOTIFICATION FROM DEALER MID 2016. DEALER STATES PART IS NOT AVAILABLE YET FROM MFG. HAS BEEN OVER A YEAR SINCE NOTIFICATION. NOT SURE OF EXACT DATE BUT DEALER WILL HAVE RECORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040039October 26, 2017
SUSPENSION
EXTREMELY LOUD BANGS, LIKE GUNSHOTS, SEEM LIKE FROM FRONT EDGE OF SUNROOF, REPEATING ABOUT EVERY 10 SECONDS, SEVERAL TIMES PER INCIDENT. HAS HAPPENED SEVERAL TIMES OVER THE PAST 24 MONTHS (2015--2017). SO FAR, THE GLASS HAS NOT BROKEN. VEHICLE IS NEARLY ALWAYS PARKED IN AN OUTSIDE PARKING LOT WITH IGNITION TURNED OFF WHEN IT HAPPENS. HOWEVER, TWICE IT HAS OCCURRED WHILE DRIVING STRAIGHT AT MODERATE SPEED ON CITY STREETS. SLIDING HEADLINER UNDER SUNROOF HAS ALWAYS BEEN CLOSED DURING THESE INCIDENTS. NOTE: THE REQUIRED DATE TYPED BELOW INTO YOUR STANDARD FORMAT REPORT, 01/01/2016, IS MEANINGLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040207October 26, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039611October 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COVERT FORD IN AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/12/17/*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039352October 24, 2017
AIR BAGS
TAKATA RECALL: TOOK MY 2010 LINCOLN MKX TO HOOKS LINCOLN IN FORT WORTH, AND ASKED THEM WHEN I MIGHT EXPECT TO GET MY PASSENGER SIDE AIRBAG REPLACED. THE SERVICE MANAGER TOLD ME TO GO BACK HOME AND WAIT FOR A LETTER TELLING ME WHEN TO BRING MY CAR IN FOR THE AIRBAG REPLACEMENT. IT'S BEEN 16 MONTHS AND I HAVE NOT HEARD ANYTHING FROM ANYBODY. I HAVE FRIENDS THAT HAD THE SAME RECALL ON THEIR LEXUS VEHICLES AND THE AIRBAGS WERE REPLACED IN LESS THAN 6 MONTHS FORM THEIR NOTICE. THEY WERE PUT IN RENT CARS FOR THAT WAIT TIME AT NO CHARGE TO THEM. HOOKS MANAGER LAUGHED AT ME WHEN I ASKED FOR A RENTAL CAR TO AWAIT DELIVER OF NEW AIRBAG. PISS POOR HANDLING OF SO-CALLED SERIOUS SAFETY RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035740October 23, 2017
SERVICE BRAKES
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035845October 23, 2017
AIR BAGS
TAKATA RECALL. I'M FILING THIS COMPLAINT DUE TO EXCESSIVE TIME TO REPAIR A POTENTIALLY DEADLY DEFECT. MFG RECALL # 16V384 1 JUNE 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035269October 20, 2017
AIR BAGS
DEALER COULD GIVE ME NO INFORMATION ABOUT THE AIRBAG REPLACEMENT. THE SERVICE MANAGER SAID THAT HE DID NOT GET THE NEWEST INFORMATION ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035311October 20, 2017
AIR BAGS
TAKATA RECALL REMEDY NOT YET AVAILABLE,,DATE OF RECALL 6/1/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035324October 20, 2017
AIR BAGS
TAKATA RECALL BEEN OVER YEAR AND FOUR MONTHS. STILL NO REPLACEMENT PARTS TO FIX MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034714October 19, 2017
AIR BAGS
TAKATA RECALL THERE IS NO REMEDY AVAILABLE YET, AND I AM FORCED TO DRIVE A DEATHTRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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