Lincoln MKS Complaints (2013)

142 consumer complaints on file.

#11288607December 12, 2019
STEERING
I STARTED THE ENGINE, I HAD NO POWER STEERING, POWER STEERING FAULT LIT UP ON THE DASH. SHUT OFF CAR, RESTARTED ENGINE, POWER STEERING WAS RESTORED. IF THIS FAILURE OCCURS WHILE DRIVING DOWN THE ROAD, THE CAR IS NEAR IMPOSSIBLE TO STEER. I LOOKED UP RECALLS ON THIS VEHICLE, THERE IS ONE FOR CARS PRODUCED 9 MONTHS BEFORE MINE, BUT MINE IS NOT INCLUDED IN THIS RECALL. THE SYMPTOMS ARE IDENTICAL, I SUSPECT THIS CAR SHOULD BE SUBJECTED TO THE RECALL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286676December 3, 2019
STRUCTURE:BODY
PAINT ON THE HOOD IS CORRODING AND PEELING IN SEVERAL DIFFERENT AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280218November 14, 2019
FUEL/PROPULSION SYSTEM, WHEELS
MY VEHICLE'S FUEL PUMP ELECTRONIC CONTROL MODULE FAILED AND MY VEHICLE WOULD NOT START. THERE IS A RECALL FOR THIS ISSUE FOR THE SAME MODEL YEAR, HOWEVER MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL. I PAID FOR AND HAD THE FUEL PUMP ELECTRONIC CONTROL MODULE REPLACED AT THE LINCOLN DEALERSHIP. THE DATE NOTATED BELOW IS IN REFERENCE TO WHEN THIS INCIDENT OCCURED. THE OTHER ISSUE INVOLVES THE MANUFACTURER'S OPTIONAL 20 INCH WHEELS. WHEN THE VEHICLE IS EQUIPPED WITH THESE WHEELS, IT CAUSES THE ADAPTIVE SUSPENSION TO NOT WORK PROPERLY, CREATING A VERY HARSH RIDE. THIS HARSH RIDE WAS NOT DISCLOSED AS A SIDE EFFECT ON THE MANUFACTURER'S WEBSITE, AND IT DEFEATS THE PURPOSE OF HAVING AN ADAPTIVE SUSPENSION SYSTEM. IT ALSO INCREASES THE RISK OF BENDING THE WHEELS WHEN DRIVING OVER POTHOLES WHICH IS WHAT THE ADAPTIVE SUSPENSION SYSTEM IS ADVERTISED TO AVOID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270818October 24, 2019
ELECTRICAL SYSTEM
AT VARIOUS SPEEDS, DEFECTIVE FCIM (FRONT CONTROLS INTERFACE MODULE) RESULTING IN TEMPERATURE SET TO ALL THE WAY HI/MAX FAN, CREATING CABIN TEMPERATURES EXCEEDING 90 DEGREES FAHRENHEIT. TURNING OFF THE AC SYSTEM OR REDUCING THE TEMPERATURE DOES NOT RESOLVE THE ISSUE. PERFORMING A RESET OF THE CAR'S SYNC SYSTEM DOES NOT RESOLVE THE ISSUE. THIS IS A COMMON COMPLAINT, GENERATING AT LEAST 3 NHTSA COMPLAINTS AS WELL AS A TSB. IT CREATES A HAZARDOUS CONDITION WHEN TRANSPORTING VULNERABLE RIDERS SUCH AS INFANTS AND THE ELDERLY (THOSE SENSITIVE TO HEAT), AS WELL AS INTERFERING WITH THE CAR'S DEFOGGING MECHANISM REDUCING VISIBILITY UNDER CERTAIN CIRCUMSTANCES AND CREATING DANGEROUS DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258621September 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A TAPPING SOUND COMING FROM THE ENGINE. THE NOISE WORSENED OVER TIME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HINES PARK LINCOLN (40601 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 453-2424) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND OTHER RELATED COMPONENTS NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN INITIAL ESTIMATE OF $1,800; HOWEVER, THE DEALER FORGOT TO CHARGE THE CONTACT FOR AN UNKNOWN PART. THE TOTAL WAS UPDATED TO $2,300. THE VEHICLE WAS REPAIRED AT THE DEALER. UPON RESEARCHING THE MECHANIC'S NOTES, THE CONTACT DISCOVERED THAT THE MOTOR MOUNT WAS DAMAGED WHILE IT WAS BEING REPAIRED. THE CONTACT WAS NEVER INFORMED OF THE DAMAGE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A $500 DISCOUNT FOR THE REPAIR. THE REPRESENTATIVE ALSO RECOMMENDED THAT THE CONTACT FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 72,500. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255812September 16, 2019
STEERING
I WAS BACKING OUT OF A PARKING SPACE AND LOST ALL POWER STEERING. THE POWER STEERING ASSIST LIGHT CAME ON AND THE CAR CHIMED. THERE WAS A RECALL FOR THIS ISSUE FOR THE 2013 LINCOLN MKS, DATE RANGES, SEPTEMBER 7, 2010 - FEBRUARY 28, 2012. MY CAR WAS BUILT JANUARY 7, 2013. WILL THIS RECALL BE EXPANDED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253662September 6, 2019
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO BALDWIN MOTORS (LOCATED AT 1730 N HWY 190, COVINGTON, LA 70433, (800) 533-4308) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244242August 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244246August 15, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE HAD A SALVAGED TITLE. THE CONTACT STATED THAT THE SUN ROOF DRAIN WAS CLOGGED AND CAUSED WATER TO DRAIN INTO THE PANELS, WHICH DAMAGED THE ELECTRICAL SYSTEM AND AIR CONDITIONING. IN ADDITION, AN UNKNOWN SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS. ONE MECHANIC REMOVED THE PANELS AND DRAINED THE WATER, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240376July 29, 2019
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE CONTACT DROVE TO AN UNKNOWN DEALER AND WAS INFORMED THAT THE POWER STEERING ASSIST FAILED. THE POWER STEERING ASSIST WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233274July 19, 2019
STEERING
STEERING WHEEL MAKES A LOUD NOISE (SQUEALING NOISE) WHILE DRIVING LEFT OR RIGHT VERY DIFFICULT TO MANEUVER STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223157June 28, 2019
ENGINE
THERE IS A LEAK COMING FROM THE WATER PUMP WHICH IS IN THE ENGINE. IT'S ON AVERAGE A $1700 FIX WHICH IS EXTREMELY EXPENSIVE. FROM WHAT I'VE BEEN TOLD BY MULTIPLE MECHANICS IS THAT IT IS A DESIGN DEFECT THE FORD DID FOR THAT YEAR. MY MECHANIC SAID HE'S BEEN FIXING THE SAME ISSUE ON FORD ESCAPE, LINCOLN MKZ, LINCOLN MKS, AND SOME FORD TRUCKS THAT ARE 2013. MY CAR IS BELOW 75,000 MILES AND THIS IS TYPICALLY A FIX THAT DOESN'T OCCUR UNTIL 120,000 MILES. IF THIS IS A DESIGN DEFECT THAN FORD SHOULD BE PAYING FOR IT NOT ME. THE CAR IS NOT OLD NOR DOES IT HAVE A HIGH MILES. THIS OUTRAGEOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208773May 20, 2019
STEERING
WHILE DRIVING APPROXIMATELY 55-60 MPH ON THE HIGHWAY, MY 2013 LINCOLN MKS SUDDENLY LOST POWER STEERING. STEERING WHEEL WAS PRACTICALY LOCKED. WITH TWO HANDS AND ALL MY STRENGTH I WAS ABLE TO JERK THE VEHICLE TO THE SIDE OF THE ROAD. IT WAS A VERY FRIGHTENING SITUATION. WHEN STOPPED, A "SERVICE POWER STEERING NOW" PROMPT APPEARED. VEHICLE HAS 208K MILES AND ACCORDING TO DEALERSHIP, LINCOLN RECALL WOULD ONLY COVER VEHICLES UNDER 150K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195820April 12, 2019
STEERING
I STOPPED TO PUT GAS IN MY CAR AND WHEN I FINISHED I GOT BACK IN MY CAR AND A WARNING LIGHT CAME ON AND IT SAID ELECTRIC POWER STEERING ASSIST SYSTEM SHUT DOWN I COULD NOT STEER MY CAR THAN I GOT MY MANUAL OUT AND IT SAID SHUT CAR OFF FOR 10 SECONDS AND I WAS ABLE TO STEER AGAIN I'M JUST GLAD I WAS NOT DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191168March 24, 2019
FUEL/PROPULSION SYSTEM
CAR WOULD CRANK. BUT NOT START. THE CAR WAS PARKED @ HOME THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190225March 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE FAILURE RECURRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11186718March 14, 2019
ELECTRICAL SYSTEM
THE HEATING SYSTEM FOR THE CAR WILL AUTOMATICALLY TURN UP TO 90 DEGREE, ALL ON ITS OWN. I AM UNABLE TO SHUT IT OFF, OR TURN IT DOWN. THIS IS ES[SPECIALLY DANGEROUS WITH THE DEFOGGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185580March 9, 2019
EXTERIOR LIGHTING
TAKATA RECALL MY HEADLIGHTS KEEPS GOING OFF IN ON WHILE I'M DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156729December 7, 2018
UNKNOWN OR OTHER
A/C RANDOMLY GOES TO HIGHEST SETTING AND YOU CAN'T ADJUST IT OR TURN IT OFF. TYPICALLY HAPPENS IN EXTREME TERMPERATURES (HOT AND COLD). BEEPING NOISE AS IF YOU ARE PRESSING THE BUTTONS IS CONTINUOUS. WAS ADVISED IT WAS A FAULTY FCIM BUT THE PART "IS ON BACK ORDER" AND NO ONE CAN ADVISE WHEN THIS PART WILL BECOME AVAILABLE. IN DOING RESEARCH, THE FCIM PART SEEMS TO BE FAILING IN MANY VEHICLES AND EVERYONE HAS THE SAME COMPLAINT - THEY CAN'T GET ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142853October 26, 2018
ENGINE
TL* THE CONTACT CALLED ON BEHALF OF THE VEHICLE OWNERS OF A 2013 LINCOLN MKS. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITH THE ENGINE RUNNING, THE CONTACT'S PARENTS LEFT THE VEHICLE UNATTENDED AND ENTERED THEIR HOME. THE VEHICLE WAS EQUIPPED WITH KEYLESS ENTRY THAT DID NOT CHIME TO ALERT THE DRIVER THAT THE ENGINE REMAINED ACTIVE. AS A RESULT, CARBON MONOXIDE FILLED THE GARAGE AND THE HOME, CAUSING FATAL INJURIES TO THE CONTACT'S PARENTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED, BUT NO RESULTS WERE AVAILABLE AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE. *DT UPDATED 12/03/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2

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