Lincoln Mark Complaints (1998)

96 consumer complaints on file.

#10005626February 10, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I HAVE BEEN REVIEWING THE FILE ON LINCOLN MARK 8'S '97 & 98 AND NOTICED THAT THERE WERE AT LEAST 10 COMPLAINTS ABOUT THE VENTILATION/HEATING/A/C BLEND DOOR PROBLEM WITH THIS CAR. HOW MANY COMPLAINTS DOES IT TAKE UNTIL YOU DO SOMETHING ABOUT IT???? THIS IS NOT ONLY A VERY EXPENSIVE REPAIR TO MAKE, BUT FAILURE, WHICH CAN HAPPEN WITHOUT WARNING, RESULTS IN WINDSHIELD FOGGING AND INABILITY OF THE SYSTEM TO CLEAR THE WINDSHIELD . THE LINCOLNS OF DISTINCTION CLUB, WHICH SUPPORTS MARK 8'S HAVE HAD OVER 30-40 FAILURES TO DATE, SOME REPEATEDLY. WE NOW FOUND THAT THIS FAILURE HAPPENS IN LINCOLN TOWN CAR/ TARAUS, ETC, AND THAT FORD HAS RECENTLY CHANGED THE REPLACEMENT PART DESIGNATION. THIS STRIKES US AS AN ACKNOWLEDGEMENT THAT THEY ARE AWARE OF THE PROBLEM, BUT DON'T WANT TO BELLY UP TO THE BAR AND ADMIT IT . CAN'T YOUR OFFICES DO ANYTHING OR IS THIS JUST A WASTE OF OUR TIME TRYING TO GET A GOVERNMENT AGENCY TO MOVE ON SOMETHING THAT THEY CLAIM THEY WANT TO ASSIST BUT ENDS IN FRUSTATION OF THE CITIZENS WHO TAKE YOUR CHARTER SERIOUSLY?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003517January 28, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR ACTUATOR IS BROKEN. THIS CAUSES A SERIOUS VISIBILITY HAZARD DO TO FOG ON THE WINDOWS THAT COULD LEAD TO PERSONAL INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002591January 13, 2003
UNKNOWN OR OTHER
CONSUMER STATED WHEN DRIVING E AT ANY SPEED, THE VEHICLE TRACTION CONTROL LIGHT WOULD COME ON, AND THEN THE VEHICLE WOULD SHUT OFF. DEALER NOTIFIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000570January 6, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
1997/98 LINCOLN & FORD VEHICLE A/C/HEAT BLEND DOOR FAILURES THAT CAUSE FOGGING OF WINDSHIELDS IN COLD OR DAMP WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769959November 20, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR NO HEAT OR DEFROST ONLY COLD AIR. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769173November 1, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND DOOR ACTUATOR ARM IS A COMMON FAILURE ON THESE CARS. DUE TO THEIR POOR CRAFTSMANSHIP, THEY ARE ALMOST GUARANTEED TO FAIL EVENTUALLY. HAVING NO HEAT IN THE WINTER CAN BE A SERIOUS SAFETY ISSUE. NOT BEING ABLE TO DEFROST WINDOWS IS THE MOST OBVIOUS SAFETY CONCERN. THIS DEFECT SHOULD BE ON A NATIONAL RECALL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769183November 1, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING DOWN THE ROAD, BECAUSE OF THE WEATHER CONDITIONS, I NOTICED THAT THE WINDSHIELD WAS GETTING CLOUDED OVER. TURNED ON MY HA/C TO DEFOG THE WINDSHIELD BUT ONLY COLD AIR CAME OUT ADDING GREATLY TO THE WINDSHIELD FOGGING. I WAS ABLE TO STOP THE CAR BEFORE RUNNING INTO OPPOSITE LANES OF TRAFFIC SINCE I COULDN'T SEE OUT THE WINDSHIELD. I GOT A CLOTH AND WIPED IT CLEAR TO PROCEDE. TOOK TO LOCAL DEALER AND WAS TOLD THAT IT WAS A COMMON PROBLEM TO THESE CARS ASWELL AS TOWN CARS IN THAT THE BLEND DOOR ACTUATOR CAUSES THE DOOR'S ARM TO BREAK IN A SET POSITION. THUS IF BROKE ON HOT SETTING YOU GET ONLY HEATED AIR- VICE VERSA ON A COLD SETTING. IT WAS AN APPARENTLY POORLY DESIGNED PLASTIC ITEM; HOWEVER THE CHARGE TO FIX IT WITH ANOTHER SIMILAR ARM WOULD BE OVER $500 BECAUSE THEY HAVE TO TAKE THE DASH OFF THE CAR MAKE THE REPAIR, THOUGH THE PART IS LSS THAN $35.00. I COULD NOT AFFORD THE REPAIR AT THAT TIME, SO A TECHNICIAN SHOWED ME HOW TO LAY UNDER THE DASH AND MANUALLY PULL THE DOOR TO EITHER HOT OR COLD. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768796October 23, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR BLEND DOOR MALFUNCTIONS CAUSING NO HEAT TO BLOW ON WINDSHIELD IN COLD WEATHER WILL CAUSE FOGGED UP WINDSHIELD ALSO. BOTH CONDITIONS CAUSE POOR VISIBILITY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768529October 16, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RAINY DAY/MOIST CONDITIONS/HEAT TEMP. UNCONTROLLABLE CAUSING IMMEDIATE STRONG "FOG-UP" OF WINDSHIELD AT HIGHWAY SPEED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768427October 14, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ACTUATOR FAILS, THUS NEVER ALLOWING TEMPERATURE TO CHANGE IN CAR. WINDSHIELD FOGS UP CAUSING A SAFETY HAZARD. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768368October 12, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE PART FAILURE IS A CRACKED PLASTIC ARM ACTUATOR ATTACHED TO THE MOTOR THAT CONTROLS THE FLOW OF AIR TO THE WINDSHIELD DEFROSTER. WHEN THE PART CRACKED, THE BLEND DOOR MOTOR IS NOT ABLE TO DIRECT AIR TO THE WINDSHIELD DEFROSTER. I HAD THE PART REPLACED BY A LOCAL LINCOLN DEALER (THEY HAD TO REMOVE THE ENTIRE DASH BOARD TO REPLACE THE BLEND DOOR MOTOR AND ARM - NOT SOLD SEPARATLY) THIS YEAR. IT IS A VERY DANGEROUS DEFECT, AND IT OCCURS WITHOUT WARNING. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017381August 27, 2002
STRUCTURE:BODY:DOOR
OUTSIDE DOOR HANDLE ON DRIVER SIDE HAS SNAPPED OFF WHILE OPENING DOOR. DEALER WAS CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016065August 12, 2002
TIRES:TREAD/BELT
WHILE DRIVING, TREAD WAS SEPARATING FROM TIRES, CAUSING VEHICLE TO HEAVILY VIBRATE. DEALER NOTIFIED. SIZE P2256016.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013958July 15, 2002
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM, SUSPENSION:FRONT:SHOCK ABSORBER
WHILE DRIVING AIR SUSPENSION SYSTEM FAILED. VEHICLE LOST SHOCK ABSORBERS AND DROPPED TO FRAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763577June 27, 2002
WHEELS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8006214March 22, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING STEERING COLUMN WAS VERY LOOSE, MAKING IT DIFFICULT TO DRIVE VEHICLE.*AK CONSUMER ADDS THAT THE STEERING WHEEL CAME OFF THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564330February 11, 2002
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER STATES THAT THE STEERING WHEEL MAKES LOUD RUBBING NOISE WHEN IT TELESCOPES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563194September 20, 2001
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER STATES STEERING WHEEL WOULD NOT TELESCOPE, THE DEALER REPLACED A PART WHICH WORKED, THEN IT DEVELOPED A VERY LOUD RUBBING NOISE, WHICH COULD BE HEARD OUTSIDE OF THE VEHICLE, CONSUMER HAS SINCE TAKEN VEHICLE INTO DEALERSHIP SEVEN TIMES WITHOUT ANY RESULTS, CONSUMER WAS THEN INFORMED THAT FORD IS HOLDING THE PART THAT IS NEEDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748297July 11, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WINDSHIELD REARVIEW MIRROR (ELECTROCHROMIC) VIBRATES ON ROUGH ROAD SURFACES -AND- AT FREEWAY SPEEDS. THIS IMPARTS AN EXTREMELY BLURRED IMAGE. THE ORIGINAL MIRROR WAS REPLACED BY THE DEALERSHIP, BUT THE REPLACEMENT EXHIBITS THIS PROBLEM ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748009July 6, 2001
WHEELS
THE WHEELS DEVELOPED STRESS CRACKS WITHIN FIVE MONTHS OF MY OWNING THE VEHICLE. THE DEALER AND A FORD REPRESENTATIVE EACH "LOOKED" AT THE WHEELS WITHOUT REMOVING THEM FROM THE VEHICLE AND INFORMED ME THAT THE STRESS CRAKING WAS CAUSED BY AN "OVER TORQUING" OF THE LUG NUTS. I HAVE ONLY HAD THE CAR SIX MONTHS AND I HAVE NEVER HAD THE FRONT WHEELS REMOVED. I DO NOT BELIEVE THE CRACKS ARE A RESULT OF "OVER-TORQUING" AND I AM SEEKING ANY ADDITIONAL FAILURE INFORMATION OF MY DESCRIPTION. I ALSO BELIEVE THE STRESS CRACK WILL CONTINUE TO WORSEN AND EVENTUALLY FAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln Mark