Lexus RX Complaints (2022)

28 consumer complaints on file.

#11618201October 4, 2024
TIRES
Driving on freeway, sudden blowout causing loss of braking ability. Barely managed to pull to shoulder sidewall completely shredded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617264September 30, 2024
UNKNOWN OR OTHER
We were driving down the highway approx 60 mph on a clear day with very little traffic. All of a sudden I hear a loud explosion and then rattling in the roof. When I pulled off the road I saw that the sunroof was mostly gone. Luckily we were close to town and were able to seal the hole in my roof. If the sunroof had been opened I fear I may have wrecked the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605409July 30, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
The contact owns a 2022 Lexus RX350. The contact stated that while depressing the brake pedal, the vehicle started shaking; excessive force was needed to depress the brake pedal. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the brake pads and rotors had failed and needed to be replaced. The rotors were resurfaced; however, the failure persisted. The vehicle was not repaired a second time because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and filed a cause regarding the failure. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604845July 26, 2024
UNKNOWN OR OTHER
I was driving down a highway when the sunroof of my vehicle exploded. There were no cars in close proximity, so no rocks or anything were kicked up and could’ve hit the vehicle. It caused glass to fly in my face as I was driving and cut me as well as my autistic son who was in the backseat. A rep at the Lexus dealership said it’s not the first time he’s heard of this happening. There are numerous posts online about the same thing happening to drivers. Temperature change couldn’t have been a factor because it was a cool 80° summer day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551738October 24, 2023
ENGINE
Severe droning vibrations coming from the exhaust when driving at 1500rpm @ 30mph and 60mph. Can be easily repeated at the aforementioned speeds. Problem has been identified by dealer, but dealer does not have a fix for 2022 RX350 model. Problem appeared while taking the suv home after delivery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543228September 7, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS
Car turned on and no driving yet. All vehicle alert signs popped up. This is brand new car. Warning signs including: Anti-lock brak system advanced ultrasonic detection parking braking system pre-collision system blind spot monitor These signs are constantly popping up without any hazard condition. Lexus keeps refusing to do thorough exam because they keep stating there is no issues with the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540444August 23, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
On July 15, 2022, my 2022 RX450hL drove itself across approximately 150 feet of rugged desert terrain and ended upside down in my neighbor's driveway. No one was in the car and no one was in the driveway where it landed. I had parked the car on the side of my house, after several seconds the car took off across the desert to self-destruct. I contacted Lexus, someone from their legal dept. contacted me and they sent a representative to collect the "black box." After that Lexus refused to take my calls or provide any information to me about the "black box." I had taken possession of the car 34 days when this occurred, it was brand new. This car was equipped with safety features that should have stopped it from driving as it continued over sharp, protruding rocks, went through cactus plants taller than me and over a cliff. The seats have seatbelt sensors, this car knows it is driving with no passengers or a driver. Thankfully my 97 year old, blind and deaf mother-in-law was not in the passenger seat, or my 10 month old grand baby was not in the back seat. This could have been a catastrophe. As it was, a beautiful, new car was totaled and I don't know why.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533990July 24, 2023
UNKNOWN OR OTHER
Lexus APP for Android and GPS Not working properly in my 2022 LEXUS RX350. I have immediately complained to my lexus dealer - Bobby Rahal Lexus and Lexus Corp in plano, tx as well. No use, I had paid a Huge sum and dealer also charged me several fees.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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