Land Rover LR4 Complaints

139 consumer complaints on file.

#11613872September 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 Land Rover LR4. The contact stated while driving at an undisclosed speed, the vehicle stalled with the low coolant warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine had failed due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated while driving at an undisclosed speed to the dealer, the vehicle lost motive power with the low coolant warning light illuminated. The contact was informed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612321September 3, 2024
UNKNOWN OR OTHER
I noticed and smelled fuel while parked in garage and researched the recall and was not informed by landrover
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611588August 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2015 Land Rover LR4. The contact stated that while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bolts resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V069000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609483August 19, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE
The contact owns a 2011 Land Rover LR4. The contact stated that while the vehicle was parked, a hotel resident observed condensation leaking from the rear of the vehicle. The vehicle was towed to a dealer where it was diagnosed that the fuel flange assembly needed to be replaced. The contact received notification of Manufacturer Recall Number: N623 The vehicle was repaired, but the failure reoccurred two years later. The manufacturer was notified of the failure. The failure mileage was 152,617.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607433August 9, 2024
FUEL/PROPULSION SYSTEM
The fuel system failed on my first real highway trip to the mountains. Suddenly lost power to accelerate on highway making it dangerous to pass, warning lights came on. Vehicle was taken to the nearest small town not equipped to repair however vehicle was deemed unsafe to drive and I had to have it towed 300 km home. Fuel injection system failed and caused metal bits to get into engine causing engine to also need replacement. This is at only 144,000 kms. This was a $15,200 repair. Seems like this was a huge failure of the fuel injection system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605899August 1, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Land Rover LR4. The contact stated that while driving at 75 MPH the low coolant warning light was illuminated, the steering wheel became difficult to maneuver, the brake pedal was depressed and traveled to the floorboard without stopping the vehicle. The vehicle was shifted to neutral, and the start/stop button was depressed in order to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with cracks in the coolant and fuel systems that caused a leak and needed replacement. The coolant reservoir tank and fuel flange was replaced however the low coolant warning light and other lights were still on. The vehicle was then taken to a certified Land Rover repair facilities were the mechanic informed her that the coolant tank was not replaced but sealant was placed on the cracks. The independent mechanic replaced the coolant reservoir along with the brakes that the dealer that the dealer had install backwards. The contact stated that the low coolant warning light was still illuminated and that neither facilities could remedy the issue. The contact state that she received a notice for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The dealer was contacted and informed her that there was no recall for her vehicle. The contact stated that the manufacturer was notified and informed her to contact the dealer to schedule a recall repair appointment. The contact stated that while waiting for the dealer to verify the recall, she was driving at 75 MPH, when the power steering and braking capability was lost with smoke and fire coming from the engine compartment. The contact stated she pulled over and her and her child exited the vehicle without injury. The fire and police department were contacted. The fire department extinguished the flames. A police report was not filed. The vehicle was towed to the dealer where it sat for several months without repairs. The failure cause was not diagnosed or repaired. The vehicle was still at the dealer . The insurance company was
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11590180May 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Land Rover LR4. The contact had recently taken the vehicle to a dealer to be repaired under NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The contact stated that while attempting to refuel the vehicle, he observed that fuel was puddling underneath the vehicle. The contact stated that he had not refueled the vehicle prior to the recall repair. The contact had the vehicle towed back to the residence. The contact called the dealer and was advised to bring the vehicle back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to the repair performed on NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578419March 20, 2024
ENGINE
I took my 2016 LR4 (55k miles) in to the dealer in San Antonio a few days ago. As part of the review of my vehicle, they suggested that I should replace the cylinder block coolant outlet pipe, even though there is no current issue with or damage to it, for a cost of $2,042.13. They said that this part is "known for catastrophic failure around this mileage." That statement (about being known for catastrophic failure) is made not only in the repair estimate option selector portal but also somewhat emphatically by the technician in the walk-around video of my vehicle, and it was reiterated by the service representative ("We try to give people the option to replace the parts with the updated design since we see them fail so often."). If there is a part in the LR4 that, at 55k miles - on a well maintained vehicle with no apparent issue associated the part - is expected by the dealer to break and cause "catastrophic damage," that seems pretty clearly a safety defect that Land Rover should address, not me. I did not have the work done because, as stated, there is nothing presently wrong with the part other than that the dealer believes based on what they have seen that it is likely to break and cause catastrophic damage. But I am nonetheless very concerned that this part is going to break in the near future, presumably rupturing and releasing all of the engine's coolant, and cause some sort of serious incident and/or accident. I am attaching the estimate - let me know if you would also like the walk around video by the technician (it is very helpful but I am having a hard time getting it off my iphone, because of the size, even after editing the clip).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577592March 15, 2024
FUEL SYSTEM, DIESEL
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571953February 14, 2024
FUEL/PROPULSION SYSTEM
2021-08-11 Recall no. 21V635000 / Land Rovers recall # N623 were completed. Following the recall repair had to go back to dealer twice ( 9/15/22 & 10/22/22) for the same issue of the fuel smell in the vehicle could be driving, parked, or idling the smell remains the smell is very overpowering kids and I are getting bad headaches/light-headed. For sure it isn't safe and don't believe the initial fix was the answer and there is more to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562153December 27, 2023
ENGINE
I found out that vehicles from 2013-2017 and beyond were equipped with faulty plastic outlet pipes and risks engine damage and failures. This pipe was because of a design flaw that Land Rover was aware of. The plastic coolant pipe will leak and break at the seam in the pipe as it is not strong enough to withstand the heat and pressure. The Land Rover vehicle owners will see low coolant and engine warning lights when the plastic outlet pipes leak coolant. In this case the Land Rover LR4 suffered engine failure and left me on the side of the highway and will cost tens of thousands of dollars to repair. The initial cost was $4,228.54 to fix the coolant pipe but was then told that 2 of my cylinders were bad and that I will need a new engine at a cost of approximately $20,000. What makes this problematic is that Land Rover North America and the dealership knew about the outlet pipe problems that caused coolant leaks. This pipe was reengineered to eliminate the seam in the pipe and then reengineered it again from plastic to metal. The bottom line is that Land Rover makes more profit by concealing the outlet pipe problems to avoid paying for engine repairs, replacements, and recalls. Land Rover North America put out a Technical Bulletin, JTB00566NAS4 - Coolant Leak From The Engine Compartment on 23 May 2018 with the same exact problem but it was for the Jaguar vehicle and not any of the Land Rover Vehicles even though it was the exact same problem. The technical bulletin states that an an 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. This may be caused by weakness in the plastic weld process of the coolant pipes. It states that the coolant pipe along with other parts need to be replaced. Land Rover knew about this issue with the Jaguar but did not put out any technical bulletins for the Land Rover even though it was the exact same issue. I was not able to write everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559318December 9, 2023
FUEL/PROPULSION SYSTEM, ENGINE
while driving at approximately 70 mph on the highway, I encountered a severe issue that jeopardized my safety and the safety of others on the road.The problem manifested as a fuel leak, resulting in fumes inside the vehicle that caused impairment to my ability to operate the vehicle safely. This impairment led to the vehicle entering a gated mode and initiating aggressive braking, almost causing a collision.This incident is deeply alarming, and I believe it poses a serious risk to the well-being of drivers and passengers. I am reaching out to request an immediate investigation into this matter and to seek information on any safety recalls or issues related to the fuel system of the 2010 Land Rover LR4. Fuel tank flange failure caused complex problems for engine replacement needed. Not covered by land rover and was not repaired as reported
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11559161December 8, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2016 Land Rover LR4. The contact stated while driving 70 MPH and attempting to accelerate, the low coolant warning light illuminated, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed coolant covering the entire engine compartment. The check engine warning light was also illuminated. The vehicle was towed to the dealer, who was unable to determine the cause of the failure; however, the engine and peripherals were replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to an independent mechanic, who determined that a failure with the cooling fan wiring harness caused the viscous fan clutch to seize, resulting in the viscous fan clutch puncturing the radiator. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555274November 15, 2023
FUEL/PROPULSION SYSTEM, ENGINE
• Ask the customer (and document verbatim) what occurred or what the alleged defect is? I attempted multiple times to have Land Rover complete Safety Recall N623 – NHTSA Recall Number 21V-635 on my 2016 Land Rover LR4 -Gasoline Fuel Tank Flange Assembly Crack. A number of the Land Rover dealerships stated that no recall existed. After multiple attempts to confirm this recall was required for my vehicle, I was able to schedule the repair at Land Rover Cary. I reduced driving the vehicle to only minimal driving requirements while I was awaiting the recall requirement. The recall repair was canceled twice after I drove to Cary from Pinehurst, NC due to a lack of service technicians. I was driving to the dealership this third time for the repair when the fire occurred in the vehicle. I was driving to the dealership, for this recall repair, when a number of warnings flashed on the driving display. Smoke began to bellow out of the vehicle. I put on my hazards and pulled off the main highway and onto the shoulder. I turned the ignition off, exited the vehicle, and opened the hood to observe the engine bay. There were flames shooting out of the engine compartment. I went to grab my extinguisher and called 911. The flames died down rapidly. I could see that the fire melted a number of components on the bottom of the engine causing oil to spray all over. I would like to add that the driveway to my home sits at about a 30-degree incline and I typically park with the vehicle pointing down towards the nose. I wonder if the slow gas leak traveled down the vehicle towards the engine and saturated the parts with gasoline causing this issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11553764November 6, 2023
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Engine MIL Illuminated With DTC P0089-64 Stored [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543645September 10, 2023
FUEL/PROPULSION SYSTEM
Fuel pouring out from top of fuel tank while vehicle running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539304August 18, 2023
TIRES, TIRES:TREAD/BELT
Excessive tire wear under normal conditions. Tires evaluated by service dept of local auto dealer as defective. Pirelli refused to honor implied warrantee as expressed by tire dealer after a two year delay in responding to request for a pro rated adjustment. Tires were unsafe early in their life cycle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537421August 9, 2023
ENGINE
The diagnosis on the LR4 was found to have jumped time. When this happened it also damaged the cylinder heads as this is an interference engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534663July 26, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I had done a safety recall repair 'RECALL N623 FUEL TANK' on my 2016 Land Rover LR4 Landmark edition (32,051 miles) on 6-19-2022 at LAND ROVER PASADENA, 3485 East Colorado Blvd, Pasadena, CA 91107. Few days after they did the free recall fix I got the below error code 'P0442, Evaporative Emission system leak' that the dealership claims is not related to the recall fix that they did and wants to charge me $250 just to evaluate the issue. But I'm 100% certain this leak is some thing they didn't seal properly at the time of the recall. I'm very unhappy of the outcome and hope I can get this issue fixed without spending any money as before the recall I had no errors what so ever in this car and all started after the free recall fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513959March 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When I was driving this car, I smelled gasoline very badly, so suddenly the car slammed, and then the car broke down, and there was a lot of white gas or smoke under the hood, I couldn't be sure, so I called The fire alarm was dealt with, then I towed the vehicle to the dealer, contacted my insurance, and the dealer told me there was a recall, but my engine was dead and it wasn't covered by their warranty, but I checked the recall , the reason for the recall may be that the fuel gauge cannot display accurate fuel pressure, which causes the engine to run at high temperature, and the oil cannot cool down, which eventually causes the oil pump body to burst and cause the engine to break down. If I did not contact the fire alarm, this would be a serious event. Fire is even a direct safety accident in driving. I request to report the accident and ask the dealer to bear the repair costs and all losses caused by the accident damage.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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