Kia Telluride Complaints

2,086 consumer complaints on file.

#11527561June 17, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My Telluride has a factory trailer hitch so I COULD insert a draw bar with ball and hook up a trailer. But....no connection is there for electrical, so no lights or brakes would operate on any trailer I tried to tow!! Obviously this is a horrible SAFETY problem! NHTSA recalled the 2022 & earlier model year Tellurides because the tow wiring harness (essential for operating ANY towed trailer) was causing fires. A “stop sale” order was also issued. I purchased a 2023 model year in November 2022 expressly to tow my travel trailer. The recall was not disclosed to me, nor the fact that no wiring harness was available, or would ever be MADE available for my car. Kia advertises the 5,000 lb tow ability, shows the car in company sales literature towing heavy horse & boat trailers, lists the ability on my window sticker, and describes in detail in the owners manual how the fabulous tow system works! NHTSA had to FORCE Kia to stop selling the 2022’s but Kia has dishonestly continued to misrepresent the tow capability for the 2023’s. I have a $50,000.00 mistake sitting in my garage & Kia will not even respond to letters from me or my attorney. Can NHTSA help me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527401June 16, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
WHILE I WAS DRIVING MY FORWARD COLLISION WARNING INDICATOR STARTED FLASHING ON MY DASHBOARD WHILE A DINGING SOUND WENT OFF. THERE WAS NOTHING AROUND ME, THEN MY TIRE PRESSURE WARNING STARTED GOING OFF WHILE MY PRESSURE WAS FINE. THE INDICATORS WOULD SWITCH BACK AND FORTH BETWEEN BOTH WARNINGS, THEN MY MIRROR SENSORS WERE INDICATING THAT SOMETHING WAS NEXT TO BOTH OF MY MIRRORS WHILE NOTHING WAS THERE. THEN ALL OF MY WARNING INDICATORS BEGAN FLASHING AND CONTINUED TO FLASH. ONCE THESE ISSUES STARTED MY BACK UP CAMER NO LONGER WORKED WHILE I WAS IN REVERSE. I BROUGHT MY VEHICLE DAYS LATER WHEN THE ISSUE PERSISTED TO THE PLACE I BOUGHT IT AND THEY ARE ORDERING A NEW BACK UP CAMERA WITH NO REAL EXPLANATION. CONSIDERING THIS RELATES TO A COLLISION WARNING SOMETHING IN THE VEHICLE MEANT TO PREVENT A COLLISION, NOT WORKING PROPERLY MY OPINION IS THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526852June 13, 2023
VISIBILITY/WIPER
Driving down the highway and notice a small chip in the windshield.We heard no impact noise while driving. It went from a micro chip to the attached picture in approx an hour. We are outraged because we just repaired our windshield last week from an unknown chip/crack that we came outside to one morning. It spread from the rear view mirror area to the passenger edge of the windshield in 2 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526796June 13, 2023
VISIBILITY/WIPER
Since owning the car December 27, 2022 the windshield has cracked with even the smallest pebble. In other vehicles it has only chipped the window, without resulting in a crack. The crack will keep going until it goes across the windshield. I have already had 2 windshield claims as of April 19, 2023 and am waiting to file my 3rd as my insurance company said if I have too many claims they will drop my glass coverage. Each windshield is around $2500 to replace. I am concerned with the integrity of the windshield should I not get it replaced again and how easy it is to crack. Although it has not happened to me, many owners are reporting that the sunroof glass implodes without anything hitting it. This causes concern over the overall integrity of all glass on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526573June 12, 2023
UNKNOWN OR OTHER
My windshield received the smallest of a chip. Within 3 hours the chip expanded to a full 24 inch U shaped crack (Straight down the center of the windshield and over toward the drivers side). In the past on other vehicles tiny chips were easily repaired with no resulting crack. In this case, the speed of the cracking preventing any chip repair . My issue is with the integrity of this windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526398June 10, 2023
ELECTRICAL SYSTEM
About a few weeks ago my family and I were on our way to Disney for vacation. While on the highway driving around 70+ mph the vehicle suddenly made a big bang sound. The radio shut off and the checkESC (electronic stability control) message popped up on the display. A few miles later it did the same thing. Good thing we had just started our 10 hour drive to be able to take a back road back home doing 55 mph to switch vehicles. Once we got back from our vacation, we took it to a Kia dealership. On our way to the dealership the radio was constantly rebooting itself and then the big bang will happen. The dealership said they could not duplicate the issue and fixed the recalls instead and called us to come pick the car up. On our way home from the dealership, the radio again started rebooting itself. We tried to take it to an Hyundai dealership because it’s a lot closer to our house, only to find out when we got there that they don’t have the equipment to electrically work on a Kia product. So on our way home from the Hyundai dealership the radio starts doing the same thing and while going over an overpass, it did the bang thing twice. The bang feels like the car is stopping and starting back up really fast while the car is in gear and rpm’s jump up as well. It all starts with the radio constantly rebooting itself nonstop. As of 6/10/23 the car is back at the Kia dealership. After explaining and showing recorded videos to the service advisor, they claim the car cannot possibly be repaired unless they are able to duplicate the issue. They think we have an issue with the radio constantly rebooting itself, which we do, but it’s more so of a safety issue of the car shutting itself off while driving. We purchased this vehicle 2 months ago and have put less than 2500 miles on it. Also the other day, we were pulling up to our home and when I put the car in reverse to back in, the car shut off. This has to be the worst purchase we have made. It only has 54,000 mikes on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526309June 9, 2023
EXTERIOR LIGHTING
Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526303June 9, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
My Vehicle is about 2 months old and the windshield is cracked. Its very concerning because it seems as though the windshield is very fragile and this is a huge safety issue for myself as well as others who get into my vehicle. I took my vehicle to Kia and expressed my concerns and problem and they told me that the issue was not covered by Warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525508June 5, 2023
EXTERIOR LIGHTING
High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525530June 5, 2023
UNKNOWN OR OTHER
The AC condenser is not working. Kia os blaming on a h rock hitting it. But when you look on the internet everyone is having the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525526June 5, 2023
UNKNOWN OR OTHER
Was on highway driving and all of a sudden my sun roof exploded. I did have my visor closed, so that protected me from glass coming into vehicle. Stopped at nearest dealership (out of town) and had to be covered with a covering to prevent rain coming inside. Nothing was on road or anything that hit the sunroof. This was relayed and also seen when I took to dealership about 30 minutes after incident. When I returned back to my city 2 days later, I took to dealership in my area. I also notified KIA corp. as well. My insurance covered repairs but KIA dealerhip said they wouldn't because they felt as if it wasn't due to a malfunction of the product. Which I totally disagreed with since I was in vehicle and knew exactly what occured. I did file a claim and report with KIA corp. but they said dealership said they couldn't say it was the product that was faulty. They kept my vehicle for close to a month before it was repaired. Time ran out for my rental because dealership said they had part but no one to repair it and thus we had to oay out of pocket for car rental for a few more days. My vehicle was purchased brand new and had no wrecks or any damage until this issue. And when we took to dealership some of employees said they had had others come in with same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525342June 5, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The driver dashboard went blank except for randomly flashing nonsense numbers. Vehicle speed, fuel level, engine RPM and other vehicle information was lost. Additionally forward collision avoidance, lane keep and departure, adaptive cruise, emergency braking and blind spot warning systems became inactive. I am unsure if the antilock brake system and stability controls are functional. My safety was put at risk because i was unsure of vehicle speed and loosing all driver assistance tools. The problem has been persistent since it 1st occurred. The vehicle is going to the dealer today, 05 June 2023. Immediately before the driver dash going blank, the entire driver dashboard showed all warnings lights before going blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524132May 27, 2023
UNKNOWN OR OTHER
The car will NOT start with a ESC warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524085May 26, 2023
VISIBILITY/WIPER
We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523965May 26, 2023
VISIBILITY/WIPER
The front windshield is pitting. There are many divots in the windshield. I purchased the car brand new and have noticed new marks over the 2 years of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523808May 25, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Fuel gauge (fuel level) and estimated mileage abruptly zero’s out and you get low fuel message regardless of amount in tank. Dealer stated they will show how to reset, but did not indicate a fix. Not sure if impact on other systems. Over several days the fuel gauge re-corrects, but it should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523245May 22, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523185May 22, 2023
STRUCTURE, LANE DEPARTURE: SENSING SYSTEM: CAMERA
The contact owns a 2023 Kia Telluride. The contact stated while driving 30 MPH, the vehicle made an abnormal sound. The contact stated that the lane recognition sensor located on the rearview mirror had exploded. The contact sustained injuries to his face. No medical attention was received. The vehicle was taken to the dealer, who stated that the windshield would be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 6,001.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11523047May 20, 2023
EXTERIOR LIGHTING
High beams do not work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522988May 20, 2023
FUEL/PROPULSION SYSTEM
I recently purchased a 2023 Kia Telluride SX-P on May 13, 2023, and am writing to report a critical issue with the fuel reading system. Despite the instrument panel initially displaying a range of 395 miles with a full tank, I encountered a sudden discrepancy in the readings. On Wednesday, May 17, the instrument cluster and Kia Connect app showed 123 miles on the fuel estimator, but the fuel gauge indicated 0% with a low fuel warning light. As I drove a few miles, the estimated range dropped to 0, and the fuel level indicator remained low despite having around 5 gallons of fuel. The pump stopped at 13 gallons when refueling, despite the tank's capacity being approximately 18 gallons. This fuel reading system problem has been reported by several 2023 Kia Telluride owners on public forums (see links below). I'm deeply concerned about the safety implications, such as the risk of the vehicle not starting or stalling unexpectedly. Public Forum 1: https://tellurideforum.org/threads/faulty-fuel-sensor-23-sx-xpro.13652/ Public Forum 2: https://www.reddit.com/r/KiaTelluride/comments/11ds4m8/2023_kia_telluride_sxp_showing_low_fuel/ I kindly request an urgent investigation and a resolution for the fuel reading system issue. Your prompt attention is greatly appreciated. I look forward to hearing from you soon with a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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