Kia Telluride Complaints

2,086 consumer complaints on file.

#11607518August 9, 2024
SUSPENSION, UNKNOWN OR OTHER
The back self-leveling shock absorbers have failed. Even the slightest bump has my back passengers in danger of hitting their heads. In reading various forums, this is a problem with the 2020 Tellurides with the tow package.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607488August 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Kia Telluride. The contact stated while driving from a complete stop and making a left turn, the accelerator pedal was depressed, but the vehicle failed to respond and stalled. There was no warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure recurred while driving on two other occasions. The vehicle was taken to the dealer, where it was determined that the Idle, Stop and Go (ISG) System was malfunctioning. The dealer advised the contact to press the ISG OFF button A to deactivate the ISG system prior to driving. The contact followed the dealer's instructions; however, the failure persisted while driving. A warning light displaying a speedometer with a key was illuminated, and the message "Limit - 20 MPH" was displayed. The contact was able to restart the vehicle and continued driving. The vehicle was taken to a second dealer, Kings Kia (9600 Kings Automall Dr, Cincinnati, OH 45249), where the contact was informed that she might have unknowingly set the cruise control speed to 20 MPH; however, the contact informed the dealer that it was not a possibility because the vehicle had stalled and failed to move. The dealer then informed the contact that someone might have hacked the vehicle through Kia Connect mobile application and reduced the vehicle speed. The contact was concerned that Kia Connect mobile application had such capability. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606936August 7, 2024
EXTERIOR LIGHTING
The recall 24V148 regarding headlight High beam issue from Gebruary of thus year still has no remedy in order to fix the issue. It has been 6 months and the dealerships just say sorry we don't have any solution even though the recall associated with my car doesn't apply due to the headlamps being replaced with completely different ones already myself. Why is it being allowed that y kkntha later they still don't have a solution so this causes issues with my income because I can't rent my car out due to the open recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607025August 7, 2024
UNKNOWN OR OTHER
My 2020 Kia has peeling paint. I looked online and see that it's a big issue and theres even a class action lawsuit. Sites said to file a complaint here to document it. In 2022, the paint started peeling near my sunroof. I didn't do anything about it since it was a small area. It has now continued peeling to the point that I started looking at warranty information since it's obviously an issue with the paint...it peels off like nail polish. The warranty ended at 36,000 miles and I now have 50,000. The issue first started when I had 33,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606929August 6, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
While driving at low speed through neighborhood streets, the front sunroof exploded out of nowhere. Safety was put at risk because of tempered glass falling on driver and passengers. Luckily the shade was closed. Has not yet been inspected by anyone. No warnings of the failure. Kia said they would not cover under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606426August 5, 2024
ELECTRICAL SYSTEM
The electronic instrument panel stopped working suddenly. I am unable to see important gauges including speed, gas in the tank, etc...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606259August 3, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
Upon starting car, display control cluster was black. No visibility of speedometer, turn signals, or any other vehicle control are visible. Restarting vehicle did not correct issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606059August 2, 2024
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM
My check engine and oil lights have come on more than once around the time of needing an oil change. During that time, the engine bucks, and the RPM revs high and low. The Kia Service Dealer, both times, stated that the light was coming on because the oil was low. The first time they replaced the spark plugs as a precaution, since the check engine light state miss-firing. That didn't fix the problem, because the light came one again right before the next oil change was needed. And this time, the car actually stalled out at a red light. They said the oil was really low the second time. I asked where the oil could be going. They said it wasn't leaking that they could tell, and that Kia says its ok to lose about a quart every 1000 miles. I don't agree with that, especially with a 4 year old car. So I had another family member drive the car while I followed, and sure enough I saw black smoke coming out of the tail pipe. So, the engine is burning the oil. On top of all this, I noticed that the screen (which they just did a software update on) right side compass keeps appearing suddenly and then disappearing, without anyone touching the screen. Then I noticed yesterday, after I parked. The Emergency Brake turned out all by itself, without me pulling the button up. The red light indicator came on also, then turned off and on and off. Lastly, the forward movement button on the driver side button doesn't work, which I thought was supposed to be repaired as part of the last recall. All in all, I am afraid to drive this car because I think the engine or seat is going to catch fire at any moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606085August 2, 2024
ENGINE
The contact owns a 2020 Kia Telluride. The contact stated while driving at slow speeds, the contact had driven over the tire tread from a tractor trailer. Due to the failure, several warning lights appeared on the instrument panel. The vehicle was taken to an independent mechanic where the vehicle was serviced; however, the warning lights appeared back on the instrument panel soon after return of the vehicle. The vehicle was taken back to the independent mechanic where it remained for over two weeks. The contact reached out to the mechanic and was informed that an abnormal knocking sound was coming from the engine. The mechanic then towed the vehicle to a dealer where a diagnostic test was performed. The contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606132August 2, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Kia Telluride. The contact stated that while the vehicle was parked, the rear door latch was not operating properly, and the door failed to close as intended. The vehicle was taken to a local dealer where it was diagnosed and determined that the wiring harness had melted. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605485July 30, 2024
STRUCTURE:BODY
Sunroof wind deflector snapped and made the whole sunroof off track. Unable to open or close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605377July 30, 2024
ELECTRICAL SYSTEM
I took delivery of my new Telluride on 9/27/2023. On 11/22/2023 I started getting a warning message on my dashboard that my battery was discharging due to external electrical devices. There was nothing on in the vehicle, nor was there anything plugged into the vehicle. This message would come up after the vehicle had been sitting for a number of hours.This message came on on 4 or 5 different occasions. Then on 11/29/2023 my entire dashboard went blank. Nothing would show on it, not even the speedometer. The car was running, and everything else was working fine. I called the dealership where I bought the vehicle and I was able to get it in that day. I picked up the vehicle the next day. It was some sort of computer problem and they were able to fix it quickly. What makes me most irritated is it happened when my vehicle was less than 2 months old. And my son and daughter-in-law also bought a Telluride at the same time as I did, and they just had to bring it in to the dealership for the exact same issue. Two out of two vehicles with that same issue is scary, and very frustrating that we spend that much money on a vehicle and it has these types of computer problems before they are even a year old. Including the safety recall that has been issued for the vehicle, another computer problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604706July 26, 2024
UNKNOWN OR OTHER
Sunroof jammed open and was unable to be closed. There were no warning lights associated with this issue. I took the sunroof apart and found the bug deflector springs wedged themselves in the sunroof track, causing it to overload itself and break its mechanism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604395July 24, 2024
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
The panoramic sunroof hinges on my vehicle snapped and a part of the assembly fell and hit me in the head while I was driving.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11604378July 24, 2024
SUSPENSION
Rear shocks are defective, bounces around, diagonal pitch and rough / harsh ride. Dealers Idea of fix is shock Isolator replacement. They don't have in stock and make you wait several days for repair. There should be a recall on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604339July 24, 2024
UNKNOWN OR OTHER
The sunroof basically exploded and shattered out of nowhere. We were driving on the freeway with no one else around else when we heard a loud POP like we got hit. It was so loud it woke up the 2 kids and the [XXX]. We heard air coming through the closed sunroof and immediately pulled over and got out of the car. When we looked at it, the glass was shattered. Nothing hit us, there was no one around (had just passed through Pueblo CO head to Albuquerque.) The load pop surprised my spouse that was driving which could have caused an accident. The 2yr old car set was situated in the middle seat which was right under the sunroof. The glass could have gotten into all our eyes or cut us. I called the extended Warranty and it does not cover broken glass. He said he heard of this happening before. I did a quick search online and it seems like it’s happened to many people. The sunroof just exploding for no reason. Will have to go through insurance to get it fixed. I added pictures (I couldn’t really reach to get the whole view) we have duct tape on it now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604330July 24, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
THE CAR HAS A SURROUND VIEW MONITOR THAT TURNS OFF AT 7 MILES INSTREAD OF THE 9 MILES ADVERTISED. THE MONITOR IS DESIGNED TO HELP WITH PARKING AND SHOW A 3D VIEW. HELPS WITH PARKING ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604293July 24, 2024
VISIBILITY/WIPER
Front glass has cracked beyond repair twice in 18 months! The first replacement occurred on 04/2023 and the second incident occurred this week on 7/22/2024. The vehicle was bought new in 12/2022 and has had needed two replacements due to weak glass!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604224July 24, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, ELECTRICAL SYSTEM
The contact owns a 2022 Kia Telluride. The contact stated that the tailgate safety sensor failed causing an inadvertent closing of a liftgate on the contact. As a result, the contact received a head concussion and injuries to the neck and spine. The contact received medical attention was the Emergency Room and currently visits a spine interventional pain doctor for neck injections. A dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11604017July 23, 2024
VISIBILITY/WIPER
While driving in heavy rain with both windshield wipers operating properly, the right-hand windshield wiper suddenly stopped wiping, parked in normally stowed position. This incident could have been disastrous if this had been the driver’s side wiper since forward visibility would have been lost instantly, putting my safety and the safety of others at risk of major collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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