Kia Telluride Complaints
2,086 consumer complaints on file.
- #11252538August 31, 2019VISIBILITY/WIPER
IT SEEMS AS IF THE WINDSHIELDS ON THE KIA TELLURIDE ARE SUB PAR. THERE IS AN ABUNDANCE OF CRACKED WINDSHIELDS WITH THIS VERY NEW CAR, MORE THAN AVERAGE. MY OWN WINDSHIELD OBTAINED A STARBURST CRACK RIGHT IN THE LINE OF VISION FOR THE DRIVER. BEING IN ALASKA, I EXPECT THIS TO QUICKLY SPREAD. WE HEARD A SMALL TAP PRIOR TO THE WINDSHIELD CRACKING WHILE WE WERE DRIVING. MAYBE SOMETHING TO LOOK INTO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11252376August 30, 2019POWER TRAIN
SHORTLY AFTER PURCHASING THIS AWD VEHICLE, THERE IS A DISTINCT VIBRATION AT HIGHWAY SPEEDS. THE VIBRATION STARTS AT 67 MPH AND IS THERE UNTIL SPEEDS EXCEED 75 MPH, WHERE THINGS START TO SMOOTH OUT ONCE AGAIN. THERE IS ALSO AN ODD NOISE INSIDE THE VEHICLE WHILE THE VEHICLE IS TRAVELING IN THIS SPEED RANGE. VIBRATION IS FELT IN THE STEERING WHEEL, GAS PEDAL, AND BOTTOM OF SEATS. REAR SEAT OCCUPANTS ALSO FEEL THIS VIBRATION. LOCAL DEALER HAS ROAD FORCE BALANCED THE TIRES, BUT HAS MADE NO IMPROVEMENT. THERE DEFINITELY IS A SERIOUS DRIVETRAIN ISSUE CAUSING THIS VIBRATION. VERY DISAPPOINTED WITH THE TELLURIDE AS A RESULT OF THIS, BUT HONESTLY, DISAPPOINTED IN THE TELLURIDE ALTOGETHER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11251985August 28, 2019POWER TRAIN
PURCHASED 2020 TELLURIDE SX AWD ON JUNE 8TH IN LOUISVILLE. UPON DRIVING IT HOME TO CINCINNATI, I NOTICED INTENSE VIBRATIONS IN THE REAR AREA WHEN THE SPEED WAS BETWEEN 66MPH AND 72MPH. TRY ONE) TOOK IT TO SERVICE IN CINCINNATI AND TRY ONE WAS TO BALANCE WHEELS ' DID NOT HELP. TRY TWO) SERVICE KEPT IT FOR A FEW DAYS AND CALLED KIA TECHLINE. THEY SAID TO CHECK OUT OTHER TELLURIDES RIGHT OFF THE DELIVERY TRUCK. FOUND THEY ALSO HAD PROBLEM. KIA TECHLINE CLOSED THE CASE SAYING IT MUST BE NORMAL. TRY THREE) TOOK TELLURIDE TO A DIFFERENT SERVICE DEALER WHO ALSO CALLED KIA TECHLINE AND PRESSED THE CASE THAT THIS IS A REAL PROBLEM ' OWNER IS NOT CRAZY. AFTER 16 DAYS, I AM TOLD THAT I WILL HAVE TO WAIT UNTIL OCTOBER 8TH FOR A DRIVE SHAFT TO COME IN. HERE IS WHAT THEY FOUND: 1) FOUND SLIGHT BEND IN PASSENGER REAR AXLE AND REPLACED IT. DID NO GOOD. 2) DROVE WITHOUT REAR DRIVE SHAFT AND VERIFIED THAT VIBRATION STOPPED. 3) WERE TOLD TO CHECK TRANSFER CASE OIL FOR METAL FILINGS - FOUND WHAT LOOKED LIKE GOLD PAINT FLAKES. KIA WAS INTERESTED, THEN NOT INTERESTED. WAS THIS DAMAGE FROM VIBRATION? 4) TRIED TO GET REAR DRIVE SHAFT BALANCED AND NO ONE AROUND CINCINNATI COULD DO IT. 5) KIA TOLD SERVICE TO REPLACE REAR DRIVE SHAFT. IT WILL ARRIVE AT OR ABOUT OCTOBER 8TH 6) TOLD ME TO PICK UP TELLURIDE AND WAIT FOR PART. I PURCHASED THIS VEHICLE ON JUNE 8TH AND THE PROBLEM WAS THERE RIGHT AWAY. IT WILL BE 4 MONTHS SINCE PURCHASE BEFORE THE NEW DRIVE SHAFT WILL BE INSTALLED. ONE THIRD OF A YEAR WASTED IN TRYING TO GET KIA TO FIRST BELIEVE/ADMIT THERE WAS A PROBLEM AND THEN TRYING TO FIND A SOLUTION. I AM NOT CONVINCED THAT THE VEHICLE WILL EVER BE WHAT IT SHOULD HAVE BEEN FROM THE BEGINNING. I MUST SAY THAT THIS LATEST SERVICE DEPARTMENT HAS WORKED HARD TO GET THIS SOLVED. EVERY STEP OF THE WAY THEY MUST DO WHAT KIA SAYS TO DO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11246609August 27, 2019POWER TRAIN
EXPERIENCING VIBRATION/PULSATIONS WHILE DRIVING. MOST NOTICEABLE STARTING AROUND 65 MPH UP TO 73 MPH BUT SEEN TO DIMINISH OR GO AWAY ABOUT 75 MPH. VIBRATION CAN BE FELT ON THE GAS PEDAL, SEAT AND FLOOR BOARD. ALSO, THERE IS AN AUDIBLE HUM SIMILAR TO A OUT OF BALANCE WHEEL OR WHEELS. POSSIBLY DRIVE SHAFT, TRANSFER CASE RELATED, WITH THE AWD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11251891August 27, 2019POWER TRAIN
PURCHASED A BRAND-NEW 2020 KIA TELLURIDE LX, ALL- WHEEL DRIVE. ON THE TEST DRIVE, I COULD NOT GO ABOVE 50MPH, DUE TO THE TRAFFIC IN THE AREA. THE FOLLOWING DAY, THE HAD IT ON AN INTERSTATE. I NOTICED BETWEEN AROUND 63 AND 74MPH, A HUM AND VIBRATION. I CALLED THE DEALER IMMEDIATELY AND ADVISED THEM OF THE ISSUE. PRIOR TO TAKING THE TRUCK IN FOR THE ISSUE, I RESEARCHED THE MATTER. I LEARNED THIS IS A COMMON PROBLEM WITH THE ALL-WHEEL DRIVE TELLURIDE, NO MATTER THE TRIM LEVEL. THE HYUNDAI PALLISADE AWD IS EXPERIENCING THE SAME ISSUE. BOTH TRUCKS SHARE THE SAME DRIVETRAIN. IT IS BELIEVED THE VIBRATION US BEING CAUSED BY THE REAR DRIVESHAFT BEING OUT OF BALANCE FROM THE FACTORY. AFTER DROPPING MY TRUCK AT THE DEALER, THEY LATER INFORMED ME, UPON REMOVING THE REAR DRIVESHAFT, THE VIBRATION CEASED. THE TECHNICIAN STILL HEARD NOISE COMING FROM THE TRANSFER CASE. UPON CHECKING THE FLUID, THEY FOUND TRACES OF METAL IN IT. I WAS TOLD IT WOULD TAKE A MONTH TO GET A NEW TRANSFER CASE. BEING UNACCEPTABLE TO ME, THEY AGREED TO JUST GET ME A SIMILAR TELLURIDE. THE DEALER HAD TWO OTHER TELLURIDE LX AWD AND SAID THEY'D TEST THEM BEFORE I CAME BACK TO TRY ANOTHER. I WAS CONTACTED AND TOLD ONE TELLURIDE WAS FINE AND THE OTHER HAD THE SAME PROBLEM AS MINE. UPON DRIVING THE ONE THEY SAID WAS GOOD, I FOUND THE VIBRATION WAS TWICE AS BAD AS MINE. I TOLD THE DEALER THIS. THEY WERE TO GET ANOTHER TELLURIDE FROM ANOTHER DEALER. WHEN IT ARRIVED, I WAS TOLD IT WAS FINE. WHEN I DROVE THIS PARTICULAR TELLURIDE, I FIRST HEARD THE NOISE I HEARD IN MY TRUCK AND THE SECOND, BUT NO VIBRATION. AS I CONTINUED TO DRIVE, THE VIBRATION APPEARED AT THE SAME SPEEDS AS THE OTHER TWO. IT BECAME WORSE AND THEN OCCURRED AT BOTH A LOWER AND HIGHER SPEED RANGE. THE SALESMAN EXPERIENCED IT AS WELL. OWNER DIDN'T BELIEVE US, NOR THE SERVICE MANAGER. PLEASE SEE HTTPS://TELLURIDEFORUM.ORG/THREADS/VIBRATION.1108/
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11246189August 24, 2019UNKNOWN OR OTHER
A SMALL ROCK HIT MY WINDSHIELD AND CRACKED IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11246015August 23, 2019VISIBILITY/WIPER
AFTER OWNING THE VEHICLE FOR JUST TWO MONTHS, WHILE DRIVING ON THE HIGHWAY A SMALL PARTICLE STRUCK THE WINDSHIELD AND MADE A CHIP THE SIZE OF A NICKEL. A FEW MILES DOWN THE HIGHWAY THE SAME INCIDENT HAPPENED MAKING A CRACK THAT IS SPIDERING THE SIZE OF A HALF DOLLAR. SPOKE WITH THE KIA DEALER TO REPORT THE ISSUE. THEY DO NOT HAVE ANY WINDSHIELD RECALLS AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11245405August 21, 2019VISIBILITY/WIPER
CRACKED WINDSHIELD. A PEBBLE HIT TO WINDSHIELD JUST BELOW THE FRONT FACING CAMERA AT 75 MPH SPEED. NO IMMEDIATE CRACK, ONLY CHIP. CAR PARKED OUTSIDE AT TEXAS HEAT (+100F) AND CRACK SPREAD ALMOST THROUGH WINDSHIELD WITHIN 48 H.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244483August 16, 2019VISIBILITY/WIPER
FIRST ROADTRIP IN VEHICLE NOTICED A TINY CHIP IN THE WINDSHIELD IN THE LOWER LEFT CORNER WHILE REFUELING. I DO NOT RECALL HEARING OR SEEING ANYTHING HIT THE WINDSHIELD WHILE DRIVING. REACHED DESTINATION AND THE NEXT MORNING I WALKED OUT TO MY VEHICLE TO FIND A CRACK FROM THE TINY CHIP LOCATION ALL THE WAY TO THE MIDDLE OF THE WINDSHIELD. I AM TOLD WINDSHIELD FOR THIS VEHICLE IS ON BACKORDER AND HAVE BEEN WAITING OVER A MONTH FOR A REPLACEMENT. CURRENT ESTIMATE FOR REPLACEMENT IS SECOND WEEK IN SEPTEMBER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244496August 16, 2019VISIBILITY/WIPER
VEHICLE IS 3 WEEKS OLD AND NEXT WEEK WE'LL BE HAVING THE 3RD WINDSHIELD INSTALLED. THE ORIGINAL AND FIRST REPLACEMENT WERE DAMAGED BY ROCKS BEING THROWN UP BY SEMI TRUCKS WHILE DRIVING ON THE INTERSTATE. PREVIOUSLY OWNED A KIA SORENTO AND HAD A REPLACEMENT WINDSHIELD INSTALLED AND HAD 3 ROCK CHIPS ON THE REPLACEMENT WHEN IT WAS TRADED FOR THE TELLURIDE. SEEMS AS IF THE KIA WINDSHIELDS ARE SOMEHOW INFERIOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11242845August 9, 2019VISIBILITY/WIPER
CHIP AND CRACK IN WINDSHIELD. UNSURE WHEN IT OCCURRED, BUT I NEVER HEARD SOMETHING HIT WINDSHIELD. MOST LIKELY IT HAPPENED WHILE CAR WAS PARKED IN PARKING LOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11242644August 8, 2019VISIBILITY/WIPER
DRIVING ON HIGHWAY AND DID NOT EVEN HEAR OR SEE ANYTHING HIT THE WINDSHIELD. IF IT DID IT WAS MINOR AND SHOULD NOT HAVE CAUSED THE DAMAGE OF A CRACK THAT SPREAD ACROSS THE WINDSHIELD. I HAVE DRIVEN A 2018 FORD EXPLORER , 2016 GMC YUKON, AND 2019 GMC ACADIA WHEN SOMETHING HAD HIT THE WINDSHIELD THAT CAN BE SEEN AND HEARD WITH BARELY ANY DAMAGE OR DAMAGE THAT IS SIMPLY FILLED/SEALED. PLEASE REVIEW TO SEE IF OTHER COMPLAINTS SIMILAR TO THIS ARE IN THE DATABASE FOR THIS NEW ENTRY 2020 KIA TELLURIDE. I LIKE EVERYTHING ELSE ABOUT THIS VEHICLE BUT THIS. THEY ALSO STATED IT WOULD BE 2-8 WEEKS BEFORE A WINDSHIELD WILL BE AVAILABLE TO INSTALL FROM KIA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11242200August 7, 2019VISIBILITY/WIPER, UNKNOWN OR OTHER
WINDSHIELD CRACKED ON DAY 1 BEFORE EVEN TAKING DELIVERY OF CAR. NOT A SAFE WINDSHIELD TO DRIVE WITH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11242151August 6, 2019VISIBILITY/WIPER
FRONT WINDSHIELD IS CHIPPED. HAPPENED OVERNIGHT WHILE VEHICLE WAS PARKED IN MY DRIVEWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11241854August 5, 2019STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS DRIVING AND A ROCK FLEW UP BARLEY HIT MY WINDSHIELD AND BROKE IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11241855August 5, 2019VISIBILITY/WIPER
THE WINDSHIELD BROKE AND I DID NOT SEE ANYTHING HIT IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240590July 30, 2019VISIBILITY/WIPER
AS I WAS DRIVING DOWN THE HIGHWAY TODAY, A SMALL ROCK CAME UP AND HIT MY WINDSHIELD. IT WAS VERY SMALL AND SHOULD NOT HAVE DAMAGED MY WINDSHIELD. I ENDED UP WITH A LARGE CRACK IN MY WINDSHIELD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234353July 24, 2019VISIBILITY/WIPER
HAD VEHICLE LESS THEN A MONTH AND NOTICED A CRACK IN THE WINDSHIELD. NEVER HEARD ANYTHING HIT THE WINDSHIELD, CRACK JUST SHOWED UP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11234140July 23, 2019VISIBILITY/WIPER
SMALL PEBBLE HIT CAR WINDSHEILD ON TOP LEFT CORNER. PLANNING ON PULLING OVER TO ACCESS SITUATION. THEN NOTICE A CRACK THAT WOULD NOT STOP UNTIL IT REACHED THE REVIEW MIRROR. I CALLED KIA CORPORATE TO REPORT AND THEY ARE AWARE THAT THE 2020 TELLURIDE ARE HAVING WINDSHIELD CRACKING PROBLEMS BUT WILL NOT REPAIR IF CAUSED BY PEBBLE. ONLY IF STRESS CRACK. I HAVE HEARD OF TO MANY PROBLEMS WITH THE 2020 TELLURIDE WINDSHIELD AND THINK THEY NEED TO INVESTIGATE ISSUE FURTHER FOR SAFETY REASONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11233151July 18, 2019VISIBILITY/WIPER
I HAVE AN ISSUE WITH THE GLASS QUALITY/DESIGN. IN THE FIRST TWO WEEKS (5/13/19) MY RIGHT PASSENGER WINDOW CRACKED. I DID HEAR A VERY SLIGHT SOUND (LIKE A WATER BOTTLE EXPANDING) BUT DIDN'T SEE ANYTHING. WITHIN AN HOUR, THE CRACK OCCURRED. THERE WAS A VERY SMALL 'DING' BUT CONTINUED TO BREAK. I REPAIRED IT WITH MY INSURANCE. ON 7/16 I PARKED AT WORK AS USUAL. WHEN I RETURNED TO MY CAR, MY FRONT WINDSHIELD HAD A 6-7 INCH CRACK. I COULD NOT SEE AN IMPACT SITE. THE CRACK IS UP AROUND 10 HIGH AND NOW SPLITTING TO THE LEFT ACROSS. WE WERE ABLE TO SEE WHAT AMOUNTS TO A 'SCRATCH' TO THE TOUCH. IT IS NO LARGER THAN THE TIP OF A SHARP PENCIL. I UNDERSTAND DEBRIS HITTING GLASS MAY RENDER A CRACK, BUT TO THIS DEGREE SEEMS TO BE A BIGGER ISSUE I AM VERY CONCERNED ABOUT THE QUALITY AND DO NOT UNDERSTAND WHY I HAVE HAD THESE TWO ISSUES WITH VERY LITTLE IMPACT TO THE GLASS. IN PREVIOUS CARS I HAVE HAD HUGE ROCKS HIT AND ENDED UP WITH SCRATCHED/DINGED GLASS. WITHOUT SHATTERS, CRACKS. I RESEARCHED MANY WEBSITES AND DEALERS AND I AM SEEING THIS IS A COMMON ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0