Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#10422302August 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A BRAND NEW 2011 KIA SORENTO FROM KIA. I WAS DRIVING ON THE HIGHWAY WITH MY FAMILY AND SUDDENLY I FELT LIKE I HIT A BRICK WALL AND A MY SORENTO RPM GUAGE JUMPED TO 6000 RPM. I PULLED OVER AND LOOKED UNDER THE HOOD FOR ANY VISUAL DAMAGE WHICH I COULD NOT FIND, I THEN PROCEEDED TO PUT THE CAR IN DRIVE AND I NOTICED THE CAR WOULD NOT SHIFT FROM 1ST GEAR. AGAIN I WAS ON THE HIGHWAY WITH MY I YEAR OLD. I CALLED ROADSIDE ASSISTANT FOR THE 1ST TIME IN MY LIFE AFTER OWNING OVER 20 NEW CARS. MY CAR WAS TOWED AND MY FAMILY WAS STUCK OUT OF TOWN WITH NO VEHICLE FOR TWO DAYS. THE DEALER LOOKED AT MY CAR AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. OF COURSE NOT! I CALL KIA CORP AND THE JUST TOOK MY NAME AND PROVIDED ME WITH A CASE #. WHAT ABOUT BEING STRAINDED WITHOUT A CAR FOR 2 DAY AND LUCKLY I HAD FAMILY NEAR BY FOR A PLACE TO STAY. I RECEIVED A CALL FROM THE DEALERSHIP INFORMING ME THAT KIA HAD ISSUED A TRANSMISSION SOFTWARE UPGRADE, SO AFTER THE UPDATE MY CAR WAS DRIVING LIKE NEW AGAIN. THAT'S WHEN I NOTICED ABOUT 2 WEEKS LATER ON MY WAY TO WORK I FELT THAT SAME FEELING LIKE HITTING A BRICK WALL. THE DEALER STILL HAS NOT ADDRESSED THE CONCERN AND THEIR ONLY SOLUTION IS A SOFTWARE UPDATE. THIS WILL BE MY SECOND KIA THAT I HAVE OWNED AND THE LAST!!!! 6YR 100,000WARRANTY IS NOT WORTH THE DRAMA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421020August 22, 2011
STEERING
2011 KIA SORENTO SX STEERING CONSTANTLY WANDERS YOU THE RIGHT, NO REPAIR. WANDERS OFF ROAD IF I DON'T CATCH IT WANDERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419924August 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY KIA SORENTO 2011 MANUAL TRANSMISSION IS JERKING WHILE WE DRIVING OR COMING OUT OF A FULL STOP BUT THIS IS RANDOM, SHES BEEN AT THE DEALER ON 4 OCASIONS BUT THEY CAN NOT FIGURE OUT WHATS WRONG, THE COMPUTER DID NOT ADVISE OF ANY PROBLEM SO WE CONTINUE USING THE CAR AND MAKE NOTES OF WHEN IT HAPPENS THE DEALER TOLD US WHEN IT HAPPEND MORE OFTEN THEN TAKE HER BACK, SO IF ANYBODY HAS AN IDEA OF WHAT IT CAN BE WE WOULD LIKE TO HEAR FROM YOU, THANKS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420280August 16, 2011
VISIBILITY, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
AFTER THE FIRST DEALER OIL CHANGE I BEGAN GETTING LIFTER NOISE ON ENGINE START UP THAT WOULD LAST FOR MINUTES. THE PROBLEM HAS GOTTEN WORSE. DEALER REFUSES TO AKNOWLEDGE THE PROBLEM AND NOW I HAVE PUT A NON-OP ON MY BRAND NEW 2011 SORENTO BECAUSE OF THIS PROBLEM. TRIED TO GET THIS RESOLVED WITH A LAWYER AND THE COMPANY REFUSED TO TAKE THE CAR BACK. I HAVE BEEN FORCED TO RETAIN A LEMON LAW ATTORNEY TO GET THIS RESOLVED. KIA MOTORS DOES NOT STAND BEHIND THEIR WARRANTY. MY CAR WAS IN AND OUT OF DIFFERENT DEALERSHIPS WITH AN ARRAY OF PROBLEMS. THE INTERIOR CLOTH AROUND THE REAR HATCH IS COMING APART AND THE CAR WAS IN THE SHOP 3 TIMES FOR IT AND IT WAS NEVER FIXED. THE LAST DEALER SAID THAT THEY HAVE TO GET "SPECIAL PERMISSION" TO FIX THIS EVEN THOUGH THE CAR IS UNDER FACTORY WARRANTY. THE BRAKES ARE GETTING VERY SPONGY,AND THEY ARE STILL NOT FIXED. THE CAR HAS BEEN IN THE SHOP FOR OVER 70 DAYS ON AND OFF WITH MOST OF MY COMPLAINTS BEING IGNORED. ONE OF MY ORIGINAL COMPLAINTS WAS A GLARE OFF THE INSTRUMENT CLUSTER THAT BLINDS THE DRIVER ON SUNNY DAYS. I ALMOST HIT ANOTHER CAR WHEN I WAS MOMENTARILY BLINDED BY THE "CHROME RINGS" AROUND THE CLUSTER WHILE FLASHED IN THE EYES AS I WAS GOING AROUND A CURVE. THEY SAID THAT THEY COULD NOT CORRECT THIS PROBLEM BECAUSE IT WAS AN "ENGINEERING" PROBLEM. THE BLUETOOTH STILL DOES NOT WORK CORRECTLY,AND I AM STILL GETTING WARNING LIGHTS THAT GO ON AND OFF,INCLUDING LOW TIRE PRESSURE (WHEN THE TIRES ARE FINE) AS WELL AS AN EMISSIONS LIGHT AND A CHECK ENGINE LIGHT . THERE ARE MANY PROBLEMS WITH THIS CAR AND IT IS PARKED BECAUSE OF THEM. THE CAR IS NOT SAFE TO DRIVE,AND I SUBMIT THAT THE COMPANY KNOWS A LOT MORE ABOUT THESE PROBLEMS THAN THEY ARE LETTING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419404August 14, 2011
ELECTRICAL SYSTEM
I HAVE A 2011 KIA SORENTO. ON SEVERAL OCCASIONS THE "PUSH BUTTON START" WOULD NOT START. ONCE, IT STARTED I TOOK THE CAR INTO THE SERVICE DEPARTMENT. BUT, THEY COULD NOT FIND ANY PROBLEMS. THE PROBLEM SEEMS TO BE HAPPENING MORE OFTEN. TODAY AFTER SEVERAL HOURS IT STILL WILL NOT START. I WILL HAVE TO HAVE IT TOWED IN THE MORNING AND DEAL WITH THE SAME ISSUE AGAIN. ALSO ON SEVERAL OCCASIONSI WAS UNABLE TO TAKE MY CAR OUT OF DRIVE AND PUT IT IN PARK. I HAD TO PUT MY EMERGENCY BRAKE ON AND SHUT OFF THE CAR AND RESTART IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418031August 8, 2011
STEERING
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO PULL INTO THE RIGHT DIRECTION WITHOUT INTENT. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR THE SAME FAILURE. THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418833August 8, 2011
POWER TRAIN
AUTOMATIC TRANSMISSION SLIPS ON SHOW UPSHIFTS, INTERMITTENTLY. BEGAN @ 3500 MILES. CHECK ENGINE LIGHT CAME ON. CODE INITIALLY READ AS "TRANSMISSION TEMP LIGHT FLUID". DEALER RESET CODE, COULD NOT DUPLICATE PROBLEM. CHECK ENGINE LIGHT RECURRED WITH SAME CODE FOR "TRANSMISSION FLUID TEMPERATURE SENSOR". CONTINUED INTERMITTENT PROBLEMS WITH SLUGGISH UPSTARTS AT LOW SPEEDS AND HARD SHIFTS INTO GEAR. INTERMITTENT PROBLEMS WITH CHECK ENGINE LIGHT DISPLAYING FOR 24 HOURS AND THEN DISAPPEARING WITHOUT STORING CODE. DEALER REPLACING TRANSMISSION @ 4800 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417814August 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BROKEN FOR 4TH TIME. VEHICLE TOWED FOR 4TH TIME. ONE NEW TRANSMISSION INSTALLED IN NOV 2010. ON 04 AUG 2011, WHILE AT BANK, MULTIPLE WARNING LIGHTS CAME ON AND VEHICLE, WITH MY SPOUSE, A US NAVAL VETERAN AND (DISABLED), WHEN SHE COULD NOT PUT VEHICLE IN PARK, NEUTRAL, OR REVERSE. AS SHE SAT CRYING FOR THE 4TH TIME THE VEHICLE HAS LET HER DOWN, SHE GOT THE ATTENTION OF 2 WOMEN WHOM CAME OVER AND NOTED THE PROBLEMS AND TOOK PHOTOS FOR WHEN THE DEALERSHIP "CROWN KIA" IN TYLER TEXAS SAYS "WE CANT DUPLICATE YOUR CONCERN." WE ARE NOW WRITING OUR SECOND DEMAND LETTER AND WILL TAKE KIA TO CIRCUIT COURT TO GET OUR MONEY BACK AND GET AWAY FROM THIS DANGEROUS VEHICLE THAT HAS LEFT MY WIFE STRANDED FOR THE 4TH AND LAST TIME DUE TO GROSS NEGLEGENCE AND VIOLATION OF THE MAGNUSSON MOSS WARANTY ACT AND THE STATE OF TEXAS LEMON LAWS. THE CRUISE CONTROL HAS BROKEN 3 TIMES AND IS STILL BROKEN. THE VEHICLE HAS PULLED TO THE RIGHT SINCE PURCHASE. THE KIA SORENTO HAS LEFT MY SPOUSE STRANDED ON MULTIPLE OCCASIONS INCLUDING AN OUT OF STATE TRIP TO FT. BRAGG NC WHILE ATTEMPTING TO VISIT ACTIVE DUTY SON HOME FROM IRAQ. AND THE ICING FOR ALL POTENTIAL/FUTURE KIA OWNERS, THIS IS OUR 7TH KIA. YES, THIS IS HOW KIA REWARDS CUSTOMER LOYALTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417816August 7, 2011
TIRES, TIRES:SIDEWALL
I WAS ON VACATION FROM FL AND NEAR SAVANNAH, GEORGIA MY TIRE WENT FLAT. I WENT TO A KIA DEALER IN SAVANNAH. THEY TOLD ME THE TIRE COULD NOT BE REPAIRED AND THERE WAS NO WARRANTY EVEN THO THE TIRE ONLY HAD 21K MILES ON IT. I PURCHASED A NEW TIRE($192). APPROX 700 TIREMILES LATER THE NEW TIRE WENT FLAT. I WENT TO ANOTHER KIA DEALER, THEY TOLD ME I NEEDED A NEW TIRE($174) AND THERE WAS NO WARRANTY, THEY ALSO SAID THEY DIDNT SEE ANY ROAD HAZARD DAMAGE. KIA REFUSED TO HELP AND REFERRED ME TO KUMHO TIRES. KUMHO BLAMED THE DEALERSHIPS FOR NOT FOLLOWING PROPER PROCEDURES. THE DEALERSHIPS REFERRED ME BACK TO KIA. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417037August 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
A COUPLE OF MONTHS AGO I TOOK MY 2011 KIA SORENTO IN BECAUSE I FELT SOMETHING WAS WRONG WITH THE TRANSMISSION. WHEN I DRIVE IT, IT FEELS LIKE IT IS NOT SHIFTING PROPERLY. THE RPM'S WOULD GO UP TOO HIGH BEFORE IT WOULD SHIFT GEARS. IT IS AN AUTOMATIC. THEY SAID THEY DROVE IT BUT DID NOT FEEL ANYTHING AND GAVE IT BACK TO ME. TODAY I DROVE IT AND WHEN I WENT TO PUT IT IN PARK IT WOULD NOT GO BEYOND NEUTRAL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN. THEY WERE VERY VAGUE ABOUT WHAT IT COULD BE AND JUST SAID THEY HAVE HAD SEVERAL COME IN WITH THIS PROBLEM. IT CONCERNS ME THAT MY TRANSMISSION IS GOING OUT. I SEE WHERE THERE HAVE BEEN INVESTIGATIONS INTO THE 2011 KIA SORENTOS FOR TRANSMISSION FAILURE. HAVE YOU ENCOUNTERED ANY HAVING THE PROBLEM OF BEING ABLE TO SHIFT OUT OF DRIVE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416806August 2, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
BOUGHT NEW 2011 KIA SORENTO IN FEBRUARY AND HAVE 11,000 MILES ON IT. I HAVE TAKEN IT IN SEVERAL TIMES FOR THE PUSH TO START TAKING A BIT TO START. IT SEEMS AS IF SOMETIMES IT IS NOT GOING TO START. TOOK IT IN AT 8000 MILES AND THEY SAID IT WAS A BRAKE SENSOR AND THE PART WAS ON BACK ORDER. JUST GOT THAT FIXED WITH 11,000 MILES ON IT. TOOK KIA IN THIS WEEK FOR A NOISE IN THE FRONT WHEEL BECAUSE IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF. PROBLEM WAS NOT FIXED. SAID KIA WAS WORKING TO RESOLVE ISSUE WITH BRAKE PAD BUT THAT IT WAS SAFE FOR ME TO DRIVE AND THAT NOTHING WOULD HAPPEN. NOT TO HAPPY ABOUT MY SERVICE NOT GETTING TAKING CARE OF WHEN I TAKE IT IN. APPARENTLY THEY NEED TO JUST REPLACE OUR CARS IF THEY CAN'T FIX IT. I DON'T APPRECIATE BUYING A $27,000 CAR AND BEING TOLD THAT THEY ARE WORKING ON A SOLUTION. VERY DISAPPOINTED IN MY NEW KIA ALREADY HAVING ALL THESE PROBLEMS AND ONLY 11,000 MILES ON IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415565July 28, 2011
STEERING
VEHICLE HAS 5000 MILES ON IT AND IT IS VERY WELL CARED FOR AND GARAGE KEPT. THE STEERING WHEEL COATING BEGAN TO PEEL, WHICH LEADS TO HANDS SLIPPING ON THE WHEEL AND THE LAYERS CONTINUE TO PEEL. NOTE: THIS INVOLVES A KIA SPORTAGE. THE KIA CHOICES DO NOT ALLOW FOR THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415164July 26, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE ESC AND DBC LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE SURGED FORWARD UNTIL CRASHING INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUFFERED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT AN ENGINEER WOULD BE SENT TO EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10415961July 26, 2011
POWER TRAIN
WHILE DRIVING ON HIGHWAY APPROXIMATELY 75 MPH, CAR SUDDENLY JOLTED LIKE I HIT SOMETHING. IT JERKED VERY HARD AND DECELARATED. THE RPMS ALSO WENT UP MUCH HIGHER LIKE IT SHIFTED TO A LOWER GEAR. PULLED ONTO SHOULDER OF ROAD AND TURNED CAR OFF. SAME THING HAPPENED 2 DAYS PRIOR WHILE CRUISE CONTROL WAS SET AT 71 MPH. FIRST TIME, WAS ABLE TO RESTART CAR AND CONTINUE THE 20 MILE DRIVE TO WORK. TODAY, CAR WOULD NOT RESTART AND HAD TO HAVE TOWED. WHEN ARRIVED AT DEALERSHIP, CAR STARTED WITHOUT ISSUES. SERVICE MANAGER SAID THEY HOOKED UP THE DIAGNOSTIC COMPUTER AND THERE WERE NO PROBLEMS WITH CAR. THE TECHNICIAN DROVE THE CAR ABOUT 30 MILES AND WAS UNABLE TO REPLICATE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414941July 25, 2011
POWER TRAIN:DRIVELINE
*ALTERED MILEAGE , * DRIVE AND EMISSIONS, CHECKED ENGINE LIGHT ON, FUEL CAP REPLACED, 2 JOURNAL PREFIXES, REPAIR KIT WIRING, BRACE ADDED FOR WIRES TO KEEP FROM TOUCHING TAIL PIPE, TRANSMISSION GEARS HAD TO BE REPLACED DUE TO MY VEHICLE NOT BEING ABLE TO SHIFT TO THE NEXT GEAR, AND GETTING STUCK IN GEARS KEEPING ME FROM BEING MOBILE IN TRAFFIC. MY WINDOWS GET STUCK IN POSITIONS ALL THE TIME WHEN LEAVING DRIVE THRU WINDOWS ETC. AND I HAVE TO PULL OVER,STOP THE CAR, TURN IT OFF AND RESTART A COUPLE OF TIMES. *ALTHOUGH SHIFT GEARS HAVE BEEN REPLACED, MY VEHICLE (WITH MY FAMILY IN IT THANK GOD AT SAFE SPEEDS) WILL NOT SHIFT/GO TO THE NEXT GEAR, BECOMING IMMOBILE. IF PARKING AT A STORE, WORK ETC. OFTEN I CAN NOT PUT MY VEHICLE INTO PARK, IT REMAINS STUCK IN DRIVE OFTEN MAKING ME LATE FOR APPOINTMENTS. MY DASHBOARD/CLUSTERS WERE REPLACED BEHIND THE STEERING WHEEL AREA DUE TO SIGNAL LIGHTS NOT WORKING. MY ODOMETER WAS REPLACED ON MY KIA SORENTO ALTERING THE ACTUAL MILEAGE (MY 'SPEEDOMETER REPLACEMENT RECORD' ON THE INSIDE WAS FILLED IN BY AN AUTHORIZED KIA DEALER). NOW WE HAVE YET ANOTHER RECALL ON MY VEHICLE FOR ADDING FRONT SPRING PROTECTION RECALL # SC091. I'M SURE I HAVE LEFT OFF A COUPLE OF REPAIRS, BUT THIS IS JUST RIDICULOUS. I BOUGHT A NEW CAR SO I COULD AVOID CONSTANT WAITING AT VEHICLE REPAIR/SERVICE DEPARTMENTS. I REALLY WISH THEY WOULD JUST REPLACE MY 2011 VEHICLE; I DO NOT WANT TO BE CUT SHORT WHEN TRADING MY VEHICLE SOME YEARS FROM NOW DUE TO AN INACCURATE ODOMETER READING AND TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414702July 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SWITCH GEARS WHILE DRIVING 55 MPH. THE CONTACT HAD TO SHUT OFF THE ENGINE TO ALLOW THE VEHICLE TO COOL IN ORDER TO PROCEED WITH DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN IS UNAVAILABLE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413822July 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT ABOUT 45 MPH, DRY, CLEAR CONDITIONS. FOR NO APPARENT REASON, HEARD A LOUD THUD AND FELT A SHARP JARRING. THERE WAS NO COLLISION, NOR DID I HIT ANYTHING IN THE ROAD. TRANSMISSION IMMEDIATELY WENT INTO SAFETY OR "LIMP" MODE. DEALER COULD NOT DIAGNOSE PROBLEM. VEHICLE RESET WHEN RESTARTED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413623July 19, 2011
TIRES
I WAS DRIVING ON THE FREEWAY APPROXIMATELY 70 MPH WHEN I HEARD A NOISE THAT SOUNDED LIKE A GOLF BALL HITTING THE REAR PASSENGER SIDE OF THE CAR, IT WAS ACTUALLY MY TIRE POPPING. IT WENT FLAT ALMOST IMMEDIATELY. I TOOK THE FLAT IN TO BE REPAIRED AND THEY COULDN'T REPAIR IT, I HAD TO BUY NEW ONE FOR $235, KIA WOULDN'T WARRANTY IT. MY CAR ONLY HAS 5000 MILES ON IT. I DIDN'T RUN OVER ANYTHING OR HIT A POT HOLE OR CURB, IT JUST POPPED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413231July 17, 2011
ENGINE AND ENGINE COOLING
MY 2011 KIA SORENTO EX 4 CYLINDER HAS HAD A SAFETY ISSUE WITH HESITATION UPON TAKEOFF FROM A STOP SIGN OR ANY STOP. YOU NEVER KNOW WHEN IT WILL ACCELERATE AND I AM VERY CONCERNED IT WILL CAUSE AN ACCIDENT. I HAVE TAKEN IT TO THE LOCAL DEALER MANY TIMES AS IT SHOULD BE COVERED UNDER THE BUMPER TO BUMPER WARRANTY. THEY ACT LIKE THERE IS NOT A PROBLEM, BUT THERE IS. ONE TIME THEY DID SAY IT WOULD TAKE A SOFTWARE FIX THAT KIA HAS NOT PROVIDED. I JUST WANT IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411896July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2011 KIA SORENTO IS STUCK IN THE DRIVE POSITION. THIS HAS OCCURRED ON AND OFF FOR A FEW MONTHS BUT WAS ALWAYS ABLE TO MANIPULATE THE BRAKE, AND KEY TO GET THE CAR TO SHIFT. TODAY I LEFT FOR WORK, MADE A QUICK STOP AT THE STORE AND MY KIA WOULD NOT SHIFT INTO PARK. I WAS AE TO PUT IT IN NEUTRAL. I TURNED THE CAR OFF APPLIED THE ER BRAKE GOT WHAT I NEEDED. RETURNED TO THE CAR AND STARTED IT. WAS STILL UNABLE TO SHIFT TO P, OR R. I WAS IN NEUTRAL AND LUCKILY ON A SLIGHT SLOPE SO THE CAR ROLLED BACK ENOUGH TO AVOID HITTING THE BUILDING. PLACE THE CAR IN DRIVE AND WENT ON TO WORK. WHEN I ARRIVED AT WORK THE CAR STILL WOULD NOT GO IN TO ANYTHING BUT N AND D THE TRACTION CONTROL LIGHT AND DOWN SLOP LIGHT CAME ON AND WOULD NOT GO OFF. AFTER A WHILE MY HUSBAND WAS ABLE TO GET THE CAR IN PARK. I THEN LEFT FOR AN APPOINTMENT AND THE CAR WOULD NOT SHIFT OUT OF P. GIGGLED THINGS AROUND AND FINALLY WAS ABLE TO BACK UP AND DRIVE. WHEN I ARRIVED AT MY APPOINTMENT THE KIA WOULD NOT GO INTO R OR P AND IT REMAINED THAT WAY. I HAD TO PLACE THE CAR IN NEUTRAL APPLY ER BRAKE. AFTER WORK I WAS ABLE TO MANEUVER THE GEAR SHIFT ENOUGH TO BE ABLE TO GET IT TO GO INTO REVERSE. I HEARD LOUD CLUNKING NOISES. BACKED UP SLOWLY AND CAREFULLY. PUTTING THE CAR INTO DRIVE I HEARD MORE LOUD NOISES. I THEN PROCEEDED TO THE KIA DEALERSHIP WHERE I PURCHASED THE CAR AND LEFT IT FOR THEM TO CHECK IT OUT. I'M EXTREMELY AGGERVATTED THAT I HAD TO LEAVE MY CAR UNLOCKED ALL DAY WITH THE KEY IN THE EMISSION AND ER BRAKE APPLIED. I HOPE THIS HELPS WITH THE INVESTIGATION OF THE BAD TRANSMISSIONS IN THE KIA. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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