Kia Sorento Complaints (2014)

988 consumer complaints on file.

#10680978February 3, 2015
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON THE FREEWAY THIS MORNING I HEARD A VERY LOUD NOISE AND THEN MY SUNROOF SHATTERED. IT WAS THE BACK PORTION OF THE PANORAMIC SUNROOF AND IT COMPLETELY SHATTERED. SOME SMALL GLASS PARTICLES FELL INTO THE CAR, BUT MOST OF THE GLASS STAYED ATTACHED. I PULLED OVER AND CALLED HWY PATROL THINKING SOMEONE MUST HAVE THROWN SOMETHING AT MY CAR. I WAS NOT CLOSE TO ANY OTHER VEHICLES. MAYBE IT WAS ALREADY COMPROMISED BY A ROCK CHIP OR SOMETHING?? THANK GOODNESS MY BABY WAS NOT WITH ME AS HER CAR SEAT IS DIRECTLY BELOW THE SUNROOF. I TOOK IT TO THE DEALERSHIP AND IT WILL COST $2300 TO FIX. I AM NOW IN A RENTAL FOR 4-5 DAYS WHILE IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679469January 28, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
WE WERE DRIVING WHEN SUDDENLY THE SUNROOF EXPLODED VIOLENTLY AND ALL GLASS FELL ON US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679234January 27, 2015
ELECTRICAL SYSTEM
SPEEDOMETER NEEDLE IS IMPOSSIBLE TO SEE DURING SUNNY DAYS. THE NEEDLE IS TOO NARROW AND A POOR COLOR CHOICE FOR THE BACKGROUND. THIS IS DANGEROUS NOT KNOWING YOUR SPEED AND HAVING TO TAKE YOUR EYES OFF THE ROAD TOO LONG TO TRY TO READ IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678699January 24, 2015
SERVICE BRAKES, ENGINE, STEERING
AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT WORK, ENGINE QUIT AGAIN. RESTARTED AND CONTINUED ON. AFTER 8 MILES ENGINE QUIT WHILE TRAVELING UP A SLOPE ON SNOW COVERED ROAD. CAR SLID BACKWARDS INTO A DITCH. RESTARTED AGAIN, PULLED THE CAR FROM DITCH, CONTINUED ON. AFTER A MILE, ENGINE QUIT AGAIN. RESTARTED AND CONTINUED HOME WITHOUT INCIDENT . MILEAGE 14000. CALLED KIA UPON ARRIVING HOME. THEY ARRANGED A LOANER CAR FOR US AND WE TOOK SORENTO TO LOCAL DEALER AGAIN. DEALER PUT 30 MILES ON CAR WITHOUT INCIDENT AND CHECKED COMPUTER FOR CODES. NONE FOUND. KIA ENGINEERING INSTRUCTED THEM TO CHECK ALL GROUNDS. NO PROBLEMS FOUND. KIA ENGINEERING IS CURRENTLY SENDING A DATA RECORDER TO DEALER FOR INSTALLATION ON CAR FOR 30 DAYS TO MONITOR SYSTEMS. HOPEFULLY WE WILL HAVE THE SAME PROBLEM SO DATA RECORDER CAN PICK UP THE PROBLEM. ONLY PROBLEM IS WE ARE SCARED TO DRIVE THE CAR FOR FEAR OF A MAJOR ACCIDENT. KIA DOES NOT SEEM CONCERNED AT ALL ABOUT OUR WELL BEING OR ANYONE ELSE'S SHOULD WE BE IN OR CAUSE AN ACCIDENT. KIA ACTUALLY TOLD US THEY WERE NOT WORRIED ABOUT HYPOTHETICAL SITUATIONS. MIND YOU WE LIVE IN NORTHWEST PA. THE WEATHER IS LESS THAN HOSPITABLE MUCH OF THE TIME DURING THE WINTER MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678653January 23, 2015
ELECTRICAL SYSTEM, POWER TRAIN
I BOUGHT A 2014 KIA SORENTO IN NOV. 2013. 2MONTHS I STARTED HAVING ISSUES WITH THE DOOR LOCKS NOT WORKING PROPERLY AND THE BLUE TOOTH. I TOOK IT TO THE DEALER FOR SERVICE AND TOLD THEM ABOUT IT AFTER 3-4 TRIPS AND BEING TOLD EACH TIME THAT THERE WAS NOTHING WRONG THEY FOUND THAT THE RADIO SYSTEM WAS BAD. STILL NOTHING WRONG WITH THE DOOR LOCKS NOT UNLOCKING. THEN A FEW WEEKS LATER I STARTED HAVING PROBLEMS WITH IT STARTING, AGAIN 3-4 TRIPS OF BEING TOLD NOTHING WAS WRONG THEY SAID YOU HAVE A BAD BATTERY! I STARTED GETTING A WARNING FROM THE UVO SYSTEM IN NOVEMBER 2014 THAT I HAD A TRANSMISSION ISSUE TOOK IT TO THE DEALER AND EVEN THOUGH A TECHNICIAN SAW THE WARNING ON THE SCREEN AND THAT THE ENGINE LIGHT WAS ON THEY SAID THE GAS CAP MUST HAVE BEEN ON WRONG CAUSING THE WARNING AND THE TRANSMISSION TO STALL AND BE SLUGGISH, ALONG WITH CAUSING THE BLUETOOTH NOT TO RESPOND, AUTOMATIC DOOR LOCKS NOT TO RELEASE,BACKUP CAMERA BEEPS WHEN THERE IS NOTHING BEHIND ME, THE AUTOMATIC WINDOW ON THE DRIVERS SIDE TO NOT ROLL UP. IT WAS FOUND THAT THE TRANSMISSION WAS GOING OUT AND WAS REPAIRED AT THE NICHOLASVILLE STORE, HOWEVER IT HAS NOT TAKEN CARE OF THE ISSUES, THE DOORS WILL NOT UNLOCK AND THE UVO SYSTEM CONTINUES TO SEND EMAILS TO THE DEALER THAT THERE IS AN ISSUE. I HAVE ALSO HAD TO REPLACE A HEAD LIGHT BULB, BRAKES ARE RUBBING. I HAVE SPOKEN WITH THE KIA CORP ANALYSTS SPENCER WITH NO RESULTS AT THIS POINT. I HAVE SPOKEN WITH THE GENERAL MANAGER OF THE NICHOLASVILLE KY DEALER DURING OUR CONVERSATION HE SAID TO ME TO BRING MY CAR TO THE DEALER THEY WOULD BE GLAD TO CHECK IT. I ASK IF THERE WAS ANY WAY WE COULD WORK SOMETHING OUT SO THAT THEY COULD COME TO ME AND GET THE CAR. I EXPLAINED TO HIM THAT I DO NOT FILL SAFE IN THE VEHICLE AND THAT I AM AFRAID FOR MY KIDS SAFETY, ON 1/20/15 I WAS IN AN ACCIDENT WITH IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10672414January 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663905December 11, 2014
UNKNOWN OR OTHER
UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10663001December 8, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
AT AROUND 0400 PM WE WERE DRIVING EAST ON HWY 50 ABOUT FIFTEEN MILES OUTSIDE OF PUEBLO CO JUST PAST THE TURN OFF TO THE PUEBLO CHEMICAL DEPOT HEADED TO LA JUNTA. THERE WAS NO TO LITTLE TRAFFIC, WE HEARD A LOUD BANG OR POP THAT SCARED US BOTH AND MADE US DUCK FOR COVER. MY WIFE QUICKLY PULLED TO THE SIDE OF THE ROAD WHERE I GOT OUT TO INSPECT THE CAR AND FOUND THE SUNROOF HAD LITERALLY BLOWN OUT, SHATTERED INTO TINY PIECES. THERE WAS NO FOREIGN OBJECTS OR ROCKS, IT JUST SPONTANEOUSLY BLEW OUT. WE DISCUSSED WHAT WE SHOULD DO AS WE WERE A LONG WAYS FROM HOME. WE CALLED THE DEALER AND EXPLAINED WHAT HAD HAPPENED THEY SAID THEY WOULD REPAIR IT UNDER WARRANTY WE JUST NEEDED TO GET THERE. WE TOLD THEM WE WOULD NEED A LOANER AND THEY SAID THEY WOULDN'T BE ABLE TO DO THAT TONIGHT, SO WE HAD TO TAKE IT HOME FOR THE NIGHT AND TAKE IT BACK IN THE MORNING, ONLY PROBLEM WAS THE WIND WAS BLOWING SHARDS OF GLASS AROUND THE INTERIOR OF THE CAR, VERY UNSAFE. WE GET HOME AND FIND OUT ON-LINE THAT THERE IS A PROBLEM WITH THIS ON THE SORENTO'S, THIS GUY OBVIOUSLY KNEW OF IT AND DIDN'T OFFER TO HAVE IT TOWED OR TO HELP US WITH A LOANER SO NOW WE WILL HAVE TO HAVE IT TOWED THERE BECAUSE ITS TO DANGEROUS TO DRIVE. ...UPDATED 03-11-15 *BF UPDATED 6/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652399November 4, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ENGAGE THE BRAKE PEDAL, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL AND STEERING WHEEL STARTED TO VIBRATE WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650253October 27, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE CANNOT EASILY READ THE SPEEDOMETER IN DAYLIGHT. IT IS VERY DIFFICULT TO DETERMINE THE SPEED AT WHICH WE ARE DRIVING. THIS IS A SAFETY ISSUE. I DISCUSSED IT WITH THE KIA DEALERSHIP RIGHT AFTER WE PURCHASED THE VEHICLE AND THEY SAID THERE WAS NOTHING THAT CAN BE DONE. THE SPEEDOMETER NETTLE IS A RED LED ON WHITE NUMBERS WITH A BLACK BACKGROUND. WE CAN SEE THE NETTLE AT NIGHT BUT WE HAVE TO STARE AT IT FOR A LONG TIME TO BE ABLE TO SEE IT DURING DAYLIGHT HOURS. OBVIOUSLY, IT IS UNSAFE TO STARE AT THE SPEEDOMETER FOR A LONG PERIOD OF TIME WHILE DRIVING. IT IS ALSO UNSAFE TO NOT KNOW THE SPEED AT WHICH WE ARE DRIVING. WE SENT A LETTER TO: CONSUMER ASSISTANCE CENTER KIA MOTORS AMERICA, INC. P.O. BOX 52410 IRVINE, CA 92619-2410 THEY CALLED AND SAID THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. TAKING YOUR EYES OFF THE ROAD AS LONG AS IT TAKES TO DETERMINE THE SPEED IS AT LEAST AS LONG AS IT WOULD TAKE TO READ OR SEND A TEXT MESSAGE WHICH IS VERY UNSAFE. WE HAVE ANOTHER CAR WITH A WHITE NETTLE ON A BLACK BACKGROUND AND IT IS VERY EASY TO READ. WE HAVE HAD OVER 20 CARS IN OUR LIFETIME AND HAVE NEVER HAD ONE WITH A SPEEDOMETER THAT IS THIS DIFFICULT TO READ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649171October 21, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
APPROXIMATELY 5 SECONDS AFTER THE VEHICLE IS INITIALLY PLACED INTO REVERSE GEAR, AND WHILE THE VEHICLE IS LIKELY ALREADY IN REVERSE MOTION, THE BACKUP CAMERA GOES BLACK FOR 2-3 SECONDS (AND CONSEQUENTLY, THE DRIVER IS BLIND) WHILE THE CAMERA IS APPARENTLY SWITCHING ON THE GUIDE LINE OVERLAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643560October 9, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 KIA SORENTO. UPON STARTING THE VEHICLE, THE GEAR WAS SHIFTED INTO REVERSE AND THE ENGINE REVVED WHEN THE CONTACT LIGHTLY DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE BACKED INTO A STEEL POST. THE FRONT PASSENGER HAD TO HELP THE CONTACT SHIFT THE GEAR INTO NEUTRAL IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. SUDDENLY, THE VEHICLE ACCELERATED FORWARD INTO A FIELD AT A HIGH RATE OF SPEED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PRESS THE IGNITION START BUTTON IN ORDER TO STOP THE VEHICLE. THE CONTACT SUSTAINED MINOR ANKLE INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A MANUFACTURED ELECTRICAL CORD THAT WAS CONNECTED TO THE ACCELERATOR, WHICH MAY HAVE CAUSED THE FAILURE. THE FAILURE CODES DID NOT ILLUSTRATE THAT THIS WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 12,900. UPDATED 12/01/14*LJ *AS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10627393August 22, 2014
POWER TRAIN
THERE HAS BEEN A VERY HARD JERK FORWARD AFTER A STOP (OR STOP AND TURN I. E. AT STOP SIGN) WHEN I START TO ACCELERATE GENTLY. THIS JERK HAS ALWAYS HAPPENED AFTER A STOP WITHIN 75 - 150 FEET. THE SPEED OF THE VEHICLE HAS ALWAYS BEEN AROUND 10- 15 MPH. JERK FORWARD SEEMS TO BE A SLAM FORWARD OF DRIVE SHAFT AFTER JUST STARTING TO ACCELERATE. THIS HAS OCCURRED ABOUT THREE TIMES A MONTH AND USUALLY AFTER CAR HAS RUN ABOUT FIVE MINUTES. I AM NOT A MECHANIC BUT THIS SEEMS TO BE POWER TRAIN ISSUE WITH DRIVE SHAFT, BRAKES AND/ OR TRANSMISSION INVOLVED. I WILL RESEARCH FURTHER WITH DEALER AS TIME PERMITS - THEY HAVE BEEN MADE AWARE OF THIS ISSUE BUT DID NOT SAY FOR SURE WHAT WAS HAPPENING AS OF YET (WANT LONGER EVALUATION TO DRIVE VEHICLE THEMSELVES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626499August 20, 2014
EXTERIOR LIGHTING
THE SPECS FOR THE ADJUSTMENT OF HID LIGHTS ARE REQUIRING THE LIGHTS BE SET TOO LOW (NOT SHINING FAR ENOUGH) THE ROAD IN FRONT OF THE VEHICLE IS ILLUMINATED FOR A FEW YARDS ONLY, AND THE HIGH BEAM LIGHT SHINES ONLY AS FAR AS THE LOW BEAM OF ME PREVIOUS VEHICLES. THIS IS VERY DANGEROUS IF ONE DRIVES ON A FREEWAY AT THE ALLOWED SPEEDS (IN SOME STATES THIS IS 80 M/H). IN MY INCIDENT I WAS DRIVING ON I 80 IN NEBRASKA AT ABOUT 12 AM AND DID NOT SEE A CHUNK OF TRUCK TIRE LAYING ON THE ROADWAY. I DROVE OVER THE PIECE WHICH SUBSEQUENTLY WAS PROPELLED UNDER MY VEHICLE AND DESTROYED THE PROTECTIVE PLASTIC SHIELD FOR THE BRAKE LINES AND TORE OFF THE FUMES CANISTER OF THE GAS TANK. BOTH COULD HAVE ENDED UP IN A RATHER DANGEROUS CONDITION, AND ONE HAS TO ASK, IS A PLASTIC SHIELD THE PROPER PROTECTION FOR THESE COMPONENTS? THIS WOULD NOT HAVE HAPPENED IF THE HEADLIGHTS WOULD HAVE ILLUMINATED ENOUGH OF THE ROAD IN FRONT OF THE CAR WHICH IN TURN WOULD HAVE ALLOWED FOR AN EVASIVE MANEUVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615682July 23, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WAS DRIVING VEHICLE ON FREEWAY WHEN SUNROOF SPONTANEOUSLY SHATTERED, CAUSING A HUGE HOLE & GLASS TO RAIN DOWN INTO CAR. NO ROCK OR ROADWAY DEBRIS WAS OBSERVED TO BE A FACTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615044July 21, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 15 MPH WHEN SHE BECAME INVOLVED IN A SIDE IMPACT CRASH WITH A DUMP TRUCK THAT WAS TRAVELING 40 MPH. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE FAILURE MILEAGE WAS 10,000...UPDATED 07-08-15 *BF UPDATED 08/24/2017*CT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10608038July 3, 2014
SEAT BELTS
I HAVE 2 CONVERTIBLE CAR SEATS IN THE BACK SEAT OF MY SORENTO. ONE CAR SEAT IS BEHIND THE DRIVER AND ONE BEHIND THE PASSENGER SEAT, BOTH ARE REAR FACING. THEY ARE SECURED USING THE SEAT BELTS, NOT LATCH, DUE TO WEIGHT LIMITS PER THE CAR SEAT MANUAL. THE SEATBELTS SECURING THE CAR SEATS HAVE BEEN RELEASING ON THEIR OWN WHILE DRIVING, BOTH WHILE MY CHILDREN WERE IN THEIR CAR SEATS AND WITHOUT MY CHILDREN. MOST RECENTLY, I WAS MAKING A LEFT TURN FROM A STOP AT A STOP LIGHT WHEN I HEARD ONE OF THE CAR SEATS SLIDING ON THE SEAT OF THE CAR. I IMMEDIATELY PULLED OVER TO BUCKLE THE SEAT BACK IN. THIS HAS HAPPENED A TOTAL OF 6 TIMES BEHIND THE PASSENGER AND 2 TIMES BEHIND THE DRIVER IN THE PAST MONTH- MONTH AND A HALF. THE CAR SEATS HAVE BEEN IN ANOTHER VEHICLE AND DID NOT HAVE THIS PROBLEM. I CALLED KIA 2 TIMES AND TOOK MY CAR TO THE LOCAL DEALERSHIP. THE LOCAL DEALERSHIP HAD A TECHNICIAN BUCKLE THE SEAT BELT AND PULL ON IT. THEY TOLD ME NOTHING WAS WRONG, THERE IS NOTHING THEY CAN DO AND SENT US ON OUR WAY. KIA THEN TOLD ME THAT THERE IS REALLY NOTHING THEY CAN DO EITHER IF THEY CANNOT SEE WHAT IS HAPPENING. I VOICED MY CONCERN ABOUT GETTING INTO AN ACCIDENT AND THIS HAPPENS, WHAT WILL HAPPEN TO MY CHILDREN? THE CAR SEAT ITSELF IS ONLY SAFE IF PROPERLY SECURED IN THE CAR. KIA DID NOT SOUND VERY CONCERNED AND TOLD ME I NEEDED TO REPLICATE THIS IN FRONT OF A SERVICE TECHNICIAN AT THE DEALERSHIP. THIS HAPPENS SPORADICALLY WHILE I AM DRIVING. I FIND THIS TO BE A HUGE SAFETY CONCERN AND AM VERY UNHAPPY WITH HOW KIA IS HANDLING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605414June 23, 2014
FUEL SYSTEM, GASOLINE
TRIED TO ACCELERATE TO MAKE LEFT TURN, GAS PEDAL WENT TO FLOOR, NO RESPONSE FOR 4 SECONDS THEN TOOK OFF. THIS HAS HAPPENED 7 TIMES IN THE WEEK I STARTED KEEPING A LOG. IT HAPPENS AT SLOW SPEED EITHER TRYING TO ACCELERATE STRAIGHT RN. TUOR STARTING A LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598336June 14, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH THE FRONT PORTION OF OUR 2014 KIA SORENTO SUNROOF JUST EXPLODED, IT SOUNDED LIKE A SHOTGUN WENT OF IN THE CAR, LUCKILY WE HAD THE INTERIOR SUN SHADE CLOSED WHICH KEPT THE GLASS FROM COMING INSIDE...UPDATED 07/01/14 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 07/03/14 UPDATED 1/12/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593989May 25, 2014
ELECTRICAL SYSTEM
CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". THIS IS A MAJOR SAFETY FLAW AS ONE CANNOT READILY DETERMINE THEIR SPEED WITHOUT TAKING THEIR EYES OFF ROAD FOR TOO LONG A PERIOD OF TIME. IN ITS CURRENT STATE THIS CAR IS UNSAFE TO DRIVE. CAN NOT SEE THE SPEEDO WHEN DRIVING IN DAYLIGHT OR BRIGHTLY LITE AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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