Kia Sorento Complaints (2013)
983 consumer complaints on file.
- #10533846August 6, 2013ENGINE
I BOUGHT 2 BRAND NEW KIA'S AND ONE BEING A 2013 SORENTO IN NOVEMBER 2012. YESTERDAY, ON THE FWY DURING RUSH HOUR I WAS IN THE FAST LANE WHEN MY EMISSION LIGHT WENT ON AND I WAS LOSING SPEED (GOING UP HILL). LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER. I TURNED THE CAR OFF, SAT FOR A FEW AND STARTED THE CAR. I WAS ABLE TO DRIVE OFF THE FWY AND PULL OVER. I WAS ABLE TO USE THE NAVIGATION SYSTEM TO FIND A LOCAL KIA DEALER THAT WAS 2 MILES AWAY. IT WAS DISCOVERED THAT THEY NEEDED TO REPLACE MY THROTTLE AND WAS TOLD THAT THIS SHOULDN'T HAPPEN TILL AFTER THE CAR IS OVER 100K. I'M VERY GRATEFUL THAT THE MECHANIC STAYED TO FIX MY CAR AS IT WAS 4:45P AND THEY LEAVE AT 5P AND I WAS STILL 40 MILES FROM HOME. THIS IS THE ONLY ISSUE I'VE HAD WITH MY CAR OTHER THAN EITHER MY KEY FOB NOT WORKING PROPERLY OR THE REAR TRUNK DOOR HAS A MALFUNCTION; I'M UNABLE TO USE THE KEY FOB TO ELECTRONICALLY OPEN THE REAR DOOR. IT HAS NEVER WORKED SINCE PURCHASING THE VEHICLE, I JUST HAVEN'T HAD THE TIME TO DROP THE CAR OFF AND BE WITHOUT A VEHICLE FOR THE DAY ON SOMETHING THAT IS MINOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533545August 4, 2013SEATS
THE SECOND ROW PASSENGER SIDE SEAT IS EXTREMELY DIFFICULT TO FOLD DOWN. I HAVE BEEN TO THE DEALERSHIP 5 TIMES ALREADY AND IT IS STILL NOT FIXED. I'M ABOUT TO HAVE TO MAKE A 6TH TRIP. THIS CAN BE A VERY DANGEROUS SITUATION AS MY SON SITS IN THE THIRD ROW AND IF THERE'S AN EMERGENCY IT'S LIKELY HE WILL NOT BE ABLE TO FOLD THE SEAT DOWN TO ESCAPE THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532174July 27, 2013ENGINE
MY 2013 KIA SORENTO ENGINE SHUT OFF WHILE DRIVING ABOUT 20 MPH. I WAS ABLE TO PULL OVER TO THE SIDE SAFELY. I WAS ABLE TO START THE CAR AND DRIVE OFF. MY HUSBAND DROVE THE CAR ABOUT A WEEK AGO TO PICK ME UP FROM WORK AND THE ENGINE SHUT OFF AGAIN. HE WAS ON THE FREEWAY BUT HE WAS ONLY DRIVING ABOUT 30 MPH IN TRAFFIC. HE PULLED OVER SHUT THE CAR OFF. HE TURNED THE CAR BACK ON PUT IT IN GEAR, BUT THE CAR WOULD NOT GO. YESTERDAY AND TODAY IT HAPPEN TWICE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523287July 5, 2013STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10522540July 1, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN EXPLOSIVE SOUND FROM THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE BRAKES AND ROTORS. THE REPAIR LASTED FOR FOUR MONTHS BEFORE THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TAKEN BACK TO THE DEALER, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,600. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521604June 25, 2013ENGINE
I HAD JUST PURCHASED THE VEHICLE ABOUT 2 WEEKS AGO. IT WAS USED BUT ONLY HAD 29875 MILES. AS I WAS DRIVING ON THE ROAD PREPARING TO STOP AT A LIGHT THE ENGINE SHUT OFF AND THE CHECK ENGINE LIGHTS TURNED ON. I LOST POWER STEERING, LUCKILY I WAS NEXT TO A BURGER KING AND WAS ABLE TO COAST INTO THE PARKING LOT. AS SOON AS I STOPPED I PUT THE VEHICLE INTO PARK AND WAS ABLE TO START IT UP AGAIN. I HAD BROUGHT IT INTO THE DEALERSHIP AND THEY KEPT IT FOR THE DAY, BUT TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THE DIAGNOSTIC REVEALED THERE WAS NO ISSUE. I THOUGHT THAT IT MIGHT HAVE BEEN JUST A RARE OCCURRENCE, BUT A WEEK LATER THE SAME THING HAPPENED AGAIN. BOTH TIMES MY 4 MONTH OLD SON WAS IN THE VEHICLE. I HAVE BROUGHT IT BACK TO THE DEALERSHIP AND TOLD THEM TO KEEP IT AS LONG AS THEY NEED TO FIX THE PROBLEM. I DON'T WANT IT BACK UNTIL IT IS FIXED. I HOPE KIA DOES THE RIGHT THING AND RECALLS THE VEHICLE BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520952June 20, 2013ENGINE
ON 6/3/2013, PULLING INTO A GAS STATION THE CAR ENGINE JUST SHUT OFF. COULDN'T STEER THE CAR OR BREAK. PUT IT IN PARK AND RESTARTED. ON 6/18/2013, SLOWING DOWN FOR A PEDESTRIAN AND COMING TO A STOP THE ENGINE SHUT OFF. PUT IT IN PARK AND RESTARTED. WHEN I RESTARTED IT MY SEAT COOLER TURNED ON AUTOMATICALLY. CAR IS AT THE DEALER RIGHT NOW, OVER NIGHT BECAUSE THEY CANNOT DIAGNOSE IT WITHOUT IT HAPPENING TO THEM. I PURCHASED A BRAND NEW CAR SO I WOULDN'T HAVE TO GO TO THE MECHANIC, NOW I DON'T EVEN WANT THE CAR IF I HAVE TO WORRY ABOUT MY SAFETY AND THE SAFETY OF OTHERS EVERY TIME I DRIVE IT. I HOPE KIA MAKES THIS RIGHT AND FINDS THE PROBLEM OR RECALLS THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520041June 16, 2013ENGINE
WHILE DRIVING HOME FROM A WEEKEND VACATION, WITH ROUGHLY 130 MILES REMAINING OF THE TRIP, RUNNING AT 70-80 MPH ON EXPRESSWAY, THE CAR LOST RPM, STALLED, AND WOULD NOT ACCELERATE. THIS HAPPENED AT ROUGHLY 2:15PM. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, CROSSING OVER 2 LANES OF EXPRESSWAY TRAFFIC, WHILE COASTING, WITH MY WIFE A 3YR OLD CHILD IN HIS CAR SEAT. I TURNED THE CAR OFF AND RESTARTED THE CAR IN WHICH RPM'S WERE BACK AND CAR WAS RUNNING. WE STOPPED AT MY WIFE'S PARENTS AND LOOKED UP ENGINE STALLING ISSUES ON THE 2013 KIA SORENTO. I WAS SHOCKED AT WHAT I SAW. THERE ARE MULTIPLE ENTRIES, WITH INDIVIDUALS WITH THE EXACT SAME ISSUE. IN REVIEWING THEIR CLAIMS, IT APPEARS THAT MECHANICS ARE HAVING ISSUES IDENTIFYING AND FIXING THE PROBLEM. ARE OUR WAY BACK FROM PARENTS, THIS HAPPENED AGAIN AT 4:45PM, AND A THIRD TIME AT 5:06PM. WE STAYED IN THE FURTHEST RIGHT LANE AND SAFELY PULLED OFF. THE CHECK ENGINE LIGHT IS ON. SINCE IT IS SUNDAY, AND THE DEALER ISN'T OPEN, THE CAR WILL BE BROUGHT TO THE DEALERSHIP FIRST THING IN THE MORNING TOMORROW. THIS CAR WAS JUST BROUGHT TO THE KIA DEALERSHIP LAST WEEK TO HAVE FRONT SUSPENSION WORK DONE, DUE TO JERKING AND CLICKING EFFECTS, FOR NO ACCIDENT REASON, NOR ANY REASON AT ALL, AS WELL AS A FAULTY VOLUME CONTROL ON THE STEERING WHEEL. VERY DISAPPOINTED IN KIA AND THIS VEHICLE, AND WE WILL BE TAKING ACTION TO HAVE THIS SITUATION RECTIFIED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519803June 14, 2013ENGINE
WHILE DRIVING MY VEHICLE AT ABOUT 10 MPH ON THE EXPRESSWAY/STREET, MY CAR JUST SHUT OFF FOR NO REASON AND THE ENGINE LIGHT WENT ON. I HAD TO RESTART MY VEHICLE. SOMETIMES, WHEN AT A STANCE, THE VECHICLE SHAKES A LITTLE AS IF IT WANTS TO SHUT OFF. I'LL RESTART IT AND IT SEEMS TO HELP A LITTLE BIT. I AM EXTREMELY CONCERNED AS THE CAR HAS SHUT OFF ON ME AT LEAST 5 SEPARATE TIMES. I FEEL THIS IS A HAZARD FOR MY FOUR YEAR OLD SON AND I. PLEASE LOOK INTO THIS SERIOUS MATTER. THANK YOU! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516016June 10, 2013UNKNOWN OR OTHER
THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514629June 1, 2013ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
WE LEASED 2013 KIA SORENTO IN AUG 2012 AFTER DRIVING FEW MONTHS ENGINE STARTS TO SHUT DOWN BY IT SELF, THE FIRST TIME SHUTS DOWN ON MY DRIVEWAY, I DIDN'T CONTACT DEALER AT THAT TIME, AFTER FEW MONTHS I WAS DRIVING ON STREET AND ENGINE SHUTS DOWN AGAIN AND I COULDN'T PUT THE CAR IN PARK TO START THE ENGINE AGAIN, CALLED AAA TOW TRUCK TO TOW THE CAR TO DEALER, AFTER FEW DAYS THE COULDN'T FIND ANY PROBLEM BUT DEALER CONTACTED KIA CENTER FOR HELP AND THEY CHANGED PARTS AND HOPING EVERYTHING IS FIXED BUT AFTER FEW MONTHS THE PROBLEM START AGAIN AND ENGINE SHUTS DOWN AGAIN AND AGAIN AND AGAIN ALMOST FIVE TIMES IN ONE MONTH, THE LAST TIME ENGINE SHUTS DOWN WHEN MY WIFE WAS GOING TO DROP OFF OUR KIDS AT SCHOOL AND ALL THE CARS STOPPED IN THE MORNING RUSH HOUR, THEY WERE PANICKED AND WE CONTACTED DEALER AGAIN FOR SECOND TIME AND TOOK THE CAR IN FOR REPAIR, AFTER FEW DAYS TEST DRIVE AND TEST EVERYTHING THEY COULDN'T FIND ANYTHING AND THEY DID CONNECT A RECORDING DEVICE TO OUR CAR TO RECORD THE FAULT OR CODE WHEN ENGINE IS SHUTTING DOWN, THIS IS INCONVENIENT ALL THE WIRES ARE HANGING FROM THAT DEVICE. WE EXPLAINED THIS ISSUE TO DEALER SERVICE MANAGER, SALES MANAGER AND IT IS HIGH SAFETY ISSUE, I AM WONDERING IF THOSE MANAGERS WILL DRIVE THIS CAR OR THEIR FAMILY WILL DRIVE THIS CAR AROUND, IT IS VERY EASY TO TELL US WE COULDN'T FIND ANYTHING, THANK GOD WE DIDN'T INVOLVE IN ANY ACCIDENT BUT IF HAPPENS I AM WONDERING WHAT KIND OF ANSWER WILL GET FROM DEALER. SO WE ARE GOING TO DRIVE AROUND AND NEXT TIME WILL BE THIRD TIME AND BY CALIFORNIA LEMON LAW THEY HAVE TO TAKE THIS CAR AWAY AND RETURN OUR MONEY OR GIVE US A NEW CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514388May 30, 2013VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON A TOLL ROAD AT 65 MPH, THE SUNROOF VIOLENTLY EXPLODED OFF THE ROOF OF THE CAR. SUNROOF WAS CLOSED AND FORTUNATELY, THE SUNROOF SHADE WAS ALSO CLOSED WHICH PREVENTED MOST OF THE SHATTERED GLASS FROM CUTTING MY WIFE AND I. STOPPED THE CAR AND FOUND THE SUNROOF SHATTERED WITH MOST OF THE SUNROOF MISSING. A CAR BEHIND US WAS DAMAGED BY THE GLASS FLYING OFF OUR ROOF. ONLY THE METAL SUNROOF FRAME REMAINED ON OUR ROOF. DID NOT SEE ANY FLYING ROCKS AND FOUND NO EVIDENCE SUGGESTING ANYTHING HAD HIT THE SUNROOF WHICH WAS CLOSED/FLUSH WITH OUR ROOF. SOUNDED AND FELT LIKE A RAPID DECOMPRESSION IN AN AIRCRAFT. HAD OWNED CAR FOR ONLY 4 MONTHS SO STILL UNDER WARRANTY. WE'VE BEEN WAITING FOR ALMOST 4 MONTHS FOR KIA TO REIMBURSE US FOR THE COST OF REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514168May 29, 2013STRUCTURE:BODY:DOOR
REAR RIGHT DOOR HANDLE ASSEMBLY FELL APART WHEN MY WIFE WAS OPENING THE DOOR TO PLACE GROCERIES ON REAR SEAT. THIS INCIDENT HAS NEVER HAPPENED TO ME ON THE DIFFERENT CARS I HAVE OWNED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513573May 26, 2013ENGINE, POWER TRAIN
MY HUSBAND AND I PURCHASED THIS VEHICLE ON 5/25/13. WE HAD THE CAR FOR 2 HOURS AND WERE DRIVING HOME WHEN THE VEHICLE STALLED AND WHEN HOLDING THE GAS PEDAL TO THE FLOOR, THE CAR WOULD NOT GO. THE RPM'S DIDN'T MOVE EITHER. THE ENGINE CHECK LIGHT CAME ON AS WELL. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED IT OFF AND WHEN I TURNED IT BACK ON AND PUSHED THE GAS PEDAL DOWN, THE RPM'S MOVED AND WHEN I PUT IT IN GEAR, THE CAR MOVED DOWN THE ROAD AGAIN. MY HUSBAND THEN TOOK OVER DRIVING AND THIS HAPPENED TO HIM FOUR TIMES. THE LAST TIME THAT IT DID THIS, IT TOOK TURNING THE CAR OFF AND RESTARTING IT THREE TIMES BEFORE IT WOULD EVEN GO DOWN THE ROAD. WE ARE HOPING TO RETURN THIS CAR TO THE DEALERSHIP AND GET OUR TRADE IN BACK AND WILL NOT GET A KIA EVER AGAIN . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512117May 15, 2013POWER TRAIN, SEATS
I PURCHASED MY CAR ON MAY 8, 2012. APPROXIMATELY 2 MONTHS LATER, I BEGAN HAVING TROUBLE WITH A LOUD THUMPING NOISE IN THE FRONT END WHEN ACCELERATING. THIS THUMPING WAS MOST NOTICEABLE AT LOWER SPEEDS. I TOOK THE CAR BACK TO THE DEALER ON SATURDAY, JULY 21, 2012. I CALLED ON TUESDAY, JULY 24, 2012 AND WAS TOLD THAT THEY ARE STILL TESTING MY VEHICLE TO DETERMINE WHAT WAS WRONG. I FINALLY HEARD FROM THE DEALER ON THURSDAY, JULY 26, 2012, AND WAS TOLD THAT MY NEW CAR REQUIRED A NEW TRANSMISSION, THAT IT WAS ON ORDER AND MY CAR WOULD BE READY BY WEDNESDAY, AUGUST 1, 2012. MY VEHICLE WAS READY FOR PICK UP ON SATURDAY, AUGUST 4, 2012. THE CAR WAS RUNNING FINE. I HAD A REGULAR MAINTENANCE CHECK AT 5,477 MILES, OIL AND FILTER CHANGE, ETC., ON SATURDAY, SEPTEMBER 29, 2012. ON MONDAY, MARCH 4 2013, I AGAIN BEGAN TO HEAR THE THUMPING NOISE, NOT LOUD, BUT IT BECAME LOUDER AS THE WEEK PROGRESSED. I TOOK MY CAR BACK TO THE DEALER ON SATURDAY, MARCH 9, 2013, INFORMED MY SERVICE ADVISOR THAT THE THUMPING NOISE WAS BACK, AND THAT THE LUMBAR WAS NOT WORKING ON THE DRIVER'S SEAT. I WAS INFORMED THAT I HAD TO LEAVE MY CAR, SO THAT THE TECHNICIAN CAN LOOK AT IT ON THE FOLLOWING MONDAY. I RECEIVED A CALL ON TUESDAY, MARCH 12, 2013 AND WAS TOLD THAT MY CAR WOULD NEED A TRANSFER CASE, WHICH HAD TO BE ORDERED AND THAT MY CAR WOULD BE READY IN ONE WEEK. I RECEIVED A FROM THE DEALER ON WEDNESDAY, MARCH 20, 2013 INFORMING ME THAT MY CAR WAS READY TO BE PICKED UP, AND THAT THEY COULD FIND NOTHING WRONG WITH THE LUMBAR SUPPORT, AS THE TECHNICIAN TESTED IT AND COULD FIND NOTHING WRONG, AND THAT THE ROUTINE MAINTENANCE DUE AT THE TIME WAS ALSO PERFORMED HOWEVER, THERE IS STILL AN ISSUE WITH THE LUMBAR IN THE DRIVER'S SEAT, THE MOTOR WORKS, BUT THE LUMBAR BAR DOES NOT EXPAND OR CONTRACT FOR SUPPORT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511910May 14, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE TRANSMISSION AND TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 480. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511802May 13, 2013WHEELS, TIRES
WHILE DRIVE AT SLOW SPEEDS OF ABOUT 5 TO 10 MPH THERE IS A TICKING/SQUEAKING FROM THE RIGHT FRONT. IT GOES AWAY AT HIGHER SPEEDS. I HAVE BEEN IN TO THE DEALER 4 TIME, REPORTED IT TO KIA CORP. AND THE REGIONAL OFFICE CALLED TO TELL ME THEY ARE AWARE OF THE NOISE, IT IS A PART ISSUE, THAT OVER 30% OF THIS MODEL MADE IN 2013 HAVE THE PROBLEM AND THEY ARE WORKING ON A SOLUTION. THAT WAS SEVERAL DAYS AGO. IF THEY KNOW THERE IS A PROBLEM THEN THEY SHOULD BE MADE TO RECALL THE CARS AND REPLACE THE PARTS IN QUESTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511022May 7, 2013POWER TRAIN
AFTER 10 DAYS AND 500 MILES OF USE THIS NEW VEHICLE WAS EXHIBITING SIGNS OF TRANSMISSION PROBLEMS. WE NOTICED LOSS OF POWER, SHAKING ON TAKEOFF AND SIGNIFICANT NOISE COMING FROM THE POWER TRAIN WHILE DRIVING; THIS AFFECTED THE DRIVABILITY AND SAFETY OF THE VEHICLE. WE TOOK IT IN TO THE DEALERSHIP AND THEY INFORMED ME OF THE FACT THEY HAD TO REPLACE THE TRANSMISSION AND TRANSFER CASE BECAUSE IT WAS FAULTY. FOR SOME REASON THEY DID NOT PUT A NEW ONE IN THE CAR BUT RATHER A RE-MANUFACTURED ONE. (A REAL MYSTERY IF YOU ASK ME) THEY SAID IT WAS INDUSTRY STANDARD. BUT IT SOUNDS TO ME LIKE THEY ARE HIDING SOMETHING.I HOPE SOMEONE LOOKS INTO THIS BECAUSE WHILE WE ARE GLAD NOTHING SERIOUS HAPPENED. IT WAS SCARY FOR US SINCE WE HAVE 4 CHILDREN AT ALL TIMES IN THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509779April 27, 2013ENGINE
THIS CONTACT IS REPORTING ABOUT 2013 KIA SORENTO. I WAS DRIVING SLOWLY AND I HEARD A NOISE. IT SOUNDED LIKE A RUBBING OR POPPING NOSE. I CALLED AND MADE AN APPOINTMENT. I ALSO COMPLAINED ABOUT THE STALLING I FELT WHEN I WAS DRIVING 20-30 MILES AN HOUR. THE MECHANIC STATED YES I NOTICED THAT BUT I THINK IT IS THE ECO SYSTEM WHICH SAVES GAS. I SAID CANT WE TURN IT OFF? HE STATED HE DID NOT KNOW. HE ORDERED THE PART (STRUT TOP BEARING) FOR THE POPPING SOUND, GAVE ME THE NOTE HE WROTE, AND IT DID NOT SAY A WORD ABOUT THE STALL..HOWEVER, WHEN I DROVE OFF THE LOT AND FIGURED OUT HOW TO TURN OFF THE ECO SYSTEM THE CAR STALLED WORSE, IT FEEL T AS IF THE CAR WAS HAVING ISSUES SHIFTING IN TO GEAR. THIS IS SO AWFUL, I AM PAYING 26,000 DOLLARS FOR THIS CAR AND IT IS MY FIRST CAR AND HERE I AM HAVING ISSUES ALREADY... IT ALSO FEELS LIKE IT IS VEERING TO SIDE TO SIDE WHEN I DRIVE IT, BUT THE MECHANIC STATED HE WAS NOT ABLE TO DUPLICATE THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508535April 17, 2013VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CONTACT WAS UNABLE TO CORRECTLY DETERMINE HOW FAR AWAY THE VEHICLE BEHIND HIM WAS. AS A RESULT, THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE APPEARED FURTHER AWAY THAN IT ACTUALLY WAS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND CONTACT WAS INFORMED THAT THE MIRROR WOULD NOT BE REPLACED, AS IT WAS OPERATING AS DESIGNED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0