Kia Sorento Complaints (2011)
1,520 consumer complaints on file.
- #10885873July 19, 2016STRUCTURE:BODY
I NOW HAVE TWO REAR PASSENGER DOORS THAT DO NOT OPEN FROM THE EXTERIOR OF THE CAR. OPENING THE DOOR REQUIRES USING THE INSIDE HANDLES ONLY TO OPEN THE DOORS. THE FIRST HANDLE STOPPED FUNCTIONING TWO YEARS AGO AND NOW THE SECOND DOOR HAS STOPPED FUNCTIONING AS OF SUNDAY. THIS IS AN ABSOLUTE DESIGN FLAW AND A SAFETY ISSUE!! SHOULD THERE BE ANY TYPE OF ACCIDENT AND SOMEONE NEED TO ENTER THE VEHICLE IN AN EMERGENCY SITUATION FROM THE OUTSIDE TO EXTRICATE A PASSENGER, THE DOORS DO NOT OPEN!! IF THERE IS AN ACCIDENT AND THE FRONT DOORS ARE DAMAGED AND THE ONLY WAY IN IS THROUGH A REAR DOOR, NOW THE REAR DOORS ARE USELESS AND DO NOT FUNCTION. SOMETHING NEEDS TO BE DONE WITH THIS ASAP! I KNOW FROM RESEARCH THAT THIS IS A KNOWN ISSUE WITH THIS CAR AND MODEL YEAR. THERE ARE PLENTY OF PEOPLE ALL OVER THE INTERNET REPORTING THE SAME PROBLEM. THIS IS CERTAINLY NOT SPECIFIC TO MY VEHICLE. THIS IS NOT A BROKEN SUN VISOR, OR A BROKEN GLOVE COMPARTMENT, OR A BROKEN RADIO OR CD PLAYER. THIS IS A FAILURE OF VITAL EQUIPMENT TO THE SAFETY OF THE PASSENGERS IN THIS VEHICLE. THE [XXX] DOORS HAVE KNOWN ISSUES AND BREAK AFTER TIME. THIS SHOULD NOT BE CONSIDERED A WARRANTY ISSUE. IT IS A DESIGN FAILURE THAT NEEDS TO BE ADDRESSED FOR THE SAFETY OF MY FAMILY AND ALL CONSUMERS WHO PURCHASED THIS VEHICLE. JUST BECAUSE NO ONE HAS DIED YET DOES NOT MAKE IT ANY LESS OF A SAFETY ISSUE. USE COMMON SENSE AND LOGIC HERE. LETS PREVENT THE DEATHS AND PROBLEMS. NOT WAIT UNTIL THEY HAPPEN. THE WRITING IS ON THE WALLS AND THE NUMBER OF COMPLAINTS ARE OUT THERE. PLEASE DO SOMETHING!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10885972July 19, 2016LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER AND REAR PASSENGER SIDE DOORS FAILED TO OPEN FROM OUTSIDE AND INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE PARTS WITH PLASTIC LOCKS, BUT THE FAILURE RECURRED. THE FRONT PASSENGER SIDE DOOR FAILED TO LOCK AND UNLOCK WITHOUT WARNING. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR A THIRD REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO RECOMMENDATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10885461July 18, 2016LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR AND LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10885343July 17, 2016ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
I HAVE BEEN HAVING PROBLEMS WITH MY DRIVER DOOR AND PASSENGER DOOR OPENING FROM THE OUTSIDE. I HAVE TO OPEN THE BACK DOOR TO GET IN TO THE FRONT. THIS HAS BEEN GOING ON FOR OVER 3 YEARS. I'VE SPOKEN TO THE DEALER SHIP PLACE WHERE I GOT THE CAR FROM, AND THEY INFORMED ME IT WAS NOTHING THEY COULD DO ABOUT IT. I ALSO TOOK IT TO THE KIA DEALERSHIP AND THEY TOLD ME IT'S NOT A RECALL OR ANYTHING CAN DO ABOUT IT UNLESS I PAY FOR THEM TO FIX IT. I DON'T THINK THIS IS RIGHT AT ALL. I AM NOT A RUFF DRIVER AND I TRY TO TAKE GOOD CARE OF MY CAR. I DO NOT FEEL AS IF I SHOULD HAVE TO PAY FOR THIS. THERE ARE SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING GOING ON WITH THEIR DOORS AND WE ARE NOT GETTING ANY HELP AT ALL. THEY ARE NOT WORRYING THAT WE HAVE TO PAY THE CAR NOTE PLUS THE CAR INSURANCE AND ITS NOTHING THEY CAN DO UNLESS WE PAY FOR IT. NOT TO MENTION IF IT WAS SOMEONE TRYING TO HARM ME AND MY KIDS. WE WOULD HAVE TO GO THROUGH THE BACK DOOR TO GET IN THE FRONT TO START THE CAR AND PULL OFF. THAT'S NOT IF YOU WAS TO GO ON CARGURUS.COM YOU WOULD SEE ALL THE COMPLAINTS. IS THERE ANYTHING THAT YOU ALL CAN HELP US WITH PLEASE LET US KNOW. THANK YOU. ALSO THE DATE I PUT IN IS NOT CORRECT IT WOULD NOT LET ME PUT 2014. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884919July 14, 2016STRUCTURE:BODY
JUST WENT TO OPEN THE DRIVER'S SIDE PASSENGER DOOR OF MY KIA SORRENTO ONE DAY IN JAN. 2016, AND IT WOULD NOT OPEN. WHEN I TOOK IT TO THE DEALER, THEY WERE ABLE TO GET IT OPEN FROM THE INSIDE AND DISENGAGED THE CHILD SAFETY LOCK, BUT IT STILL WOULD NOT OPEN FROM THE OUTSIDE. I WAS TOLD IT WOULD BE $350 TO FIX IT. I WENT TO WORK A COUPLE WEEKS LATER AND CAME OUT TO GET IN MY CAR AND THE DRIVER'S SIDE WOULD NOT OPEN. FORTUNATELY I WAS ABLE TO GET IN THE PASSENGER SIDE AND REACH OVER TO OPEN IT. I HAVE BEEN DOING THAT FOR 7 MO. NOW BECAUSE OF A LACK OF $700 TO FIX BOTH DOORS, AND LACK OF TIME! I AM TAKING IT IN TOMORROW TO GET THEM FIXED BECAUSE OUR DAUGHTER AND 3 GRANDCHILDREN ARE COMING THIS WEEKEND TO VISIT FOR 2 WEEKS. I BEGAN TO PANIC WHEN I REALIZED IF WE WERE IN A WRECK, NO ONE WOULD BE ABLE TO GET US OUT ON THE DRIVER'S SIDE, WHICH COULD BE THE ONLY AVAILABLE SIDE! MY HUSBAND CALLED KIA A FEW MONTHS AGO ABOUT THE SITUATION AND SOMEONE WAS SUPPOSED TO CALL HIM BACK, BUT THEY NEVER DID. I CALLED, BUT DID NOT HAVE THE VIN WITH ME AT THE TIME. I FIND IT INTERESTING THAT SO MANY OTHERS HAVE COMPLAINED ABOUT THIS AND NOTHING IS BEING DONE TO HELP US WITH THIS OBVIOUS MANUFACTURING PROBLEM, YET I READ OR SAW SOMEWHERE SOMETHING ABOUT THEIR CUSTOMERS SAFETY BEING A PRIORITY??? I JUST HOPE IT DOESN'T TAKE A DEATH TO GET THEM TO ACT ON THIS! I'M DOING MY BEST TO BE SURE IT ISN'T ONE OF MY LOVED ONES, BUT DO EXPECT KIA TO "MAN UP" AND REIMBURSE US! TO ANSWER YOUR OTHER QUESTIONS...THE CAR WAS STATIONARY, PARKED, WAS TOLD IT WAS SOME MECHANISM INSIDE THE DOOR. I WILL BE ABLE TO UPLOAD A REPAIR INVOICE TOMORROW AFTER THE JOB IS COMPLETE. IN THIS CASE, THEY SAY THEY WILL USE GENUINE FACTORY PARTS, BUT I'M NOT SO SURE I WANT THEM TO!!! ARE WE FACING THE SAME "TRIP" AGAIN "DOWN THE ROAD?" ARE THESE PARTS GOING TO BE ANY BETTER??? THAT REMAINS TO BE SEEN!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884506July 13, 2016STRUCTURE:BODY
APPROXIMATELY TWO MONTHS AGO, WHILE PARKED IN MY DRIVEWAY, I ATTEMPTED TO OPEN MY DRIVER REAR PASSENGER DOOR. IT WOULD NOT OPEN FROM THE OUTSIDE; THE MECHANISM THAT HOLDS THE DOOR SHUT HAD SOMEHOW MANAGED TO STAY IN THE "HOLDING" POSITION WHICH PREVENTED IT FROM BEING OPENED FROM THE OUTSIDE. JUST RECENTLY MY DRIVER DOOR ITSELF HAS STARTED TO DO THE EXACT SAME THING. THIS CAUSES AN ISSUE IF THERE IS AN ACCIDENT AS IT PREVENTS SOMEONE FROM ACCESSING A PERSON SEATED BEHIND THE DRIVER. I HAVE SEEN SEVERAL COMPLAINTS REGARDING THIS SAME ISSUE WITH THE SAME MAKE/MODEL/YEAR AS MY VEHICLE. WE WOULD LIKE KIA TO ISSUE A RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884216July 12, 2016STRUCTURE:BODY
"TAKATA RECALL" I HAVE HAD MY KIA FOR ALMOST 3 YEARS NOW AND SINCE A YEAR AGO THERE IS ONLY ONE DOOR LEFT THAT WILL OPEN FROM THE INSIDE AND OUTSIDE IN TERMS OF A LOCKING MECHANISM. TWO DOORS WILL ONLY OPEN FROM THE INSIDE AND THE OTHER WON'T OPEN FROM THE INSIDE OR OUTSIDE. I KNOW THE PROBLEM WILL ONLY GET WORSE, BUT DUE TO ANY EMERGENCIES AND HAVING KIDS IT MAKES IT REALLY INCONVENIENT TO CLIMB THROUGH THE BACK INTO MY FRONT SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884224July 12, 2016UNKNOWN OR OTHER
ONE DAY LAST WEEK I WENT TO OPEN MY DRIVER'S SIDE DOOR & IT WOULDN'T OPEN. TOOK IT TO THE SHOP & THEY HAD TO TAKE THE WHOLE DOOR APART TO FIND OUT WHAT PART WAS NEEDED WHICH TOOK THEM SEVERAL HOURS. IT'S GOING TO COST ME $500.00 TO GET THIS FIXED. I HAVE NOTICED MANY PEOPLE COMPLAINING ABOUT THE SAME . THING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883245July 7, 2016AIR BAGS, SEATS
KIA SENT A NOTICE THAT THEY ARE EXTENDING THE WARRANTY FOR THE FRONT AIRBAG CLOCK SPRING ASSEMBLY. MY AIRBAG LIGHT IS STAYING ILLUMINATED SO I TOOK IT INTO THE DEALER FOR A DIAGNOSTIC. THE DEALER INFORMED ME THAT THE ISSUE IS NOT THE CLOCK SPRING ASSEMBLY ITS THE OCCUPANT CLASSIFICATION MAT. THIS MEANS THAT IF I AM IN A CRASH MY FRONT AIRBAG WILL NOT DEPLOY AND I AM RISKING THE LIFE OF MY PASSENGER. WHY IS THIS ISSUE NOT INCLUDED WITH THE NOTICE THAT THEY SENT SINCE IT ALSO INVOLVES THE AIRBAG AND THE AIRBAG SENSOR?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883218July 7, 2016ELECTRICAL SYSTEM
SUDDENLY UNABLE TO OPEN DRIVERS SIDE FRONT DOOR FROM THE OUTSIDE. ALREADY PAID OVER $300 FOR SAME ISSUE ON DRIVERS SIDE REAR DOOR DID NOT OPEN FROM OUTSIDE SUDDENLY. OBVIOUS DEFECT AS NORMAL USE AND NO ISSUES UNTIL SUDDENLY STOPS WORKING. LIVING IN SOUTH FLORIDA VERY DANGEROUS WITH CANALS AND WATER SHOULD AN ACCIDENT OCCUR. VEHICLE STATIONARY PARKED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10882157July 1, 2016STRUCTURE:BODY
THREE WEEKS AGO MY LEFT SIDE REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD THE CHILD LOCK ON SO IT WILL NOT OPEN FROM THE INSIDE EITHER. TODAY, I GO TO LEAVE THE HOUSE AND MY DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. SAME SIDE, SAME ISSUE. THIS SERIOUSLY NEEDS ATTENTION. IF I HAD MY CHILDREN IN THE CAR AND GOT INTO AN ACCIDENT IT COULD MEAN LIFE OR DEATH TRYING TO GET THEM OUT OF THE CAR. ANOTHER EXAMPLE: IF I WERE BEING ATTACKED AND NEEDED TO GET INTO MY CAR QUICKLY TO DRIVE SAFELY AWAY, I WOULD HAVE TO ENTER MY VEHICLE FROM THE PASSENGER SIDE AND CRAWL OVER TO THE DRIVER SIDE TO START MY CAR. AFTER READING ALL OF THE OTHER COMPLAINTS ABOUT THE SAME ISSUE, I FEEL AS IF KIA SHOULD MAN UP AND MAKE THIS A RECALL. IT IS DANGEROUS. IT IS A SAFETY ISSUE. HOW MANY PEOPLE HAVE TO DIE BEFORE THE LIGHTBULB GOES OFF??????? COME ON KIA. SERIOUSLY. EVERYONE WHO HAS THIS ISSUE PLEASE REPORT IT!!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881785June 30, 2016STRUCTURE:BODY
WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE, THE DOOR FAILED TO OPEN AS WELL AS THE DRIVER SIDE BACK DOOR DUE TO CHILD LOCK BEING ACTIVATED. I AM UNABLE TO OPEN THE DOOR FROM THE INSIDE ON TO THE BACK DOOR. NOT COVERED UNDER WARRANTY AS MY WARRANTY EXPIRED IN AUG 2015 ALTHOUGH I PURCHASED MY VEHICLE JUNE 2011. THE 60 MONTHS WERE FROM THE TIME THE DEALERSHIP PURCHASED THE CAR NOT ME AND IT ONLY HAD 400 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881425June 29, 2016STRUCTURE:BODY, ELECTRICAL SYSTEM
A COUPLE WEEKS AGO, WHILE MY CAR WAS PARKED, I WENT TO OPEN THE DRIVER'S SIDE DOOR AND IT WOULD NOT OPEN. I TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR, NOTHING WORKED. I HAD TO GET INTO MY CAR THROUGH THE PASSENGER SIDE, NOW THE ONLY WAY I CAN GET DRIVER'S SIDE DOOR TO OPEN, IS FROM THE INSIDE. THEN A FEW DAYS AGO, DURING A CAMPING TRIP, I STEPPED OUT OF MY CAR TO RETRIEVE SOME THINGS FROM MY TRUNK. AT THAT TIME, ALL DOORS AUTOMATICALLY LOCKED. WHEN I TRIED TO OPEN THE CAR DOORS TO RETRIEVE MORE THINGS (AND MY TWO CHILDREN), THE DOORS WOULDN'T OPEN, AGAIN, IT TOOK SEVERAL ATTEMPTS BEFORE I COULD FINALLY UNLOCK THE CAR WITH THE KEY (IT TOOK APPROXIMATELY 15 MINUTES). IT'S SUMMER TIME AND MY YOUNG CHILD WAS SLEEPING INSIDE THE CAR. THIS IS DEFINITELY A SAFETY HAZARD GIVEN THE CIRCUMSTANCES. ABOUT A DAY LATER, THE AIRBAG LIGHT CAME ON, I'M GUESSING RELATED TO THIS ELECTRICAL DEFECT. I CONTACTED THE DEALER, THEY SAY THESE ISSUES WOULDN'T FALL UNDER WARRANTY AND THAT I HAD TO PAY $99 DIAGNOSIS FEE PLUS REPAIRS (ABOUT $200 PER DOOR). PLEASE LOOK INTO THIS, I FOUND SEVERAL SIMILAR COMPLAINS ONLINE. KIA IS NOT TAKING ANY RESPONSIBILITY. THANK YOU! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881453June 29, 2016STRUCTURE:BODY
REAR DRIVERS SIDE DOOR CAN NOT BE OPENED FROM THE OUTSIDE WHICH PRESENTS THE DANGER OF BEING BURNED IF VEHICLE WERE TO CATCH FIRE. THIS CONDITION IS NOW PRESENT IN A LARGE NUMBER OF VEHICLES AND I BELIEVE SHOULD BE RECALLED FOR REPAIR AND CATEGORIZED A SAFETY HAZARD. A SIMPLE INTERNET SEARCH WILL ESTABLISH THE SCOPE OF THIS DEFECT . DEALER INDICATES THE COST OF REPAIR $430.00 PER DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881431June 29, 2016AIR BAGS
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,223.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881216June 28, 2016UNKNOWN OR OTHER
DOOR ACTUATOR IN PASSENGER FRONT IS NOT WORKING. THE DOOR DOES NOT UNLOCK OR OPEN FROM THE OUTSIDE. APPARENTLY THIS IS A WIDE SPREAD ISSUE AMONG 2011 KIA SORENTA OWNER DUE TO PLASTIC PARTS. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY ISSUE. IF I AM IN AN ACCIDENT AND PARAMEDICS WOULD LIKE TO RETRIEVE THE PERSON FROM THE PASSENGER SEAT THEY WOULDN'T BE ABLE TO ACCESS UNLESS THEY BREAK THE WINDOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10876527June 24, 2016UNKNOWN OR OTHER
ON 6/18/16 MY DRIVER SIDE FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD BEEN HAVING ONGOING PROBLEMS WITH THE REMOTE KEY NOT WORKING ALSO. DURING ROUTINE OIL CHANGES, I WOULD ASK FOR THE REMOTE KEY TO BE CHECKED AND THE SERVICE PEOPLE WOULD STATE THEY COULD NOT DUPLICATE THE PROBLEM. ON 6/24/26 I TOOK THE CAR INTO MY LOCAL KIA SERVICE SHOP. THEY TOLD ME THAT THE LATCH INSIDE THE DOOR NEEDED TO BE REPAIRED AND CHARGED ME $400.00. WHILE WAITING FOR MY CAR, I GOOGLED TO SEE HOW MUCH THE LATCH SHOULD COST, BUT INSTEAD I HAPPENED UPON S WEBSITE CAR GURU AND FOUND OUT THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME PROBLEM. SOME WITH MULTIPLE DOOR LATCHES GONE BAD. SOME HAVE BEEN LOCKED INSIDE THE CAR TOO. I IT OLD THE SERVICE GUY WHAT I SAW ON THE WEB AND ASK WHY HASN'T THERE BEEN S RECALL. HE RESPECTFULLY TOLD ME TO CALL THE MANUFACTURER. I DID RIGHT THEN AND THERE AND PUT IN A COMPLAINT WITH A KIA CONSUMER COMPLAINT CASE MANAGER. OTHER SAY THEY HAVE BEEN REPORTING TO KIA AND THEY WON'T RECALL THE FAULTY LATCH. NOT BEING ABLE TO GET IN AND OUT OF YOUR CAR IS VERY UNSAFE. THIS IS A WIDESPREAD PROBLEM AND WE NEED HELP. THANKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10876104June 23, 2016UNKNOWN OR OTHER
I HAVE BEEN HAVING PROBLEMS ON AND OFF WITH MY REMOTE KEY NOT LOCKING OR UNLOCKING THE DOORS. I'VE TAKEN MY CAR IN FOR OIL CHANGES AND HAVE COMPLAINED ABOUT THE ISSUE, BUT SERVICE WAS UNABLE TO DUPLICATE THIS ISSUE. IT IS STILL AN ISSUE. MY MAIN COMPLAINT IS TODAY I'M IN FOR SERVICE BECAUSE MY DRIVER SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. I'M BEING CHARGE $475.00 FOR A LATCH REPLACEMENT . I AM SEEING ON THE WEB THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEM WITH ONE OR MULTIPLE DOORS ON THEIR KIA VEHICLES. KIA HAS NOT DONE A RECALL. I DID MAKE A FORMAL COMPLAINT TO KIA CONSUMER AFFAIRS TODAY. THIS IS S BIG SAFETY ISSUE. SOME FOLKS HAVE BEEN LOCKED INSIDE THEIR VEHICLES AS WELL,
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10876114June 23, 2016STRUCTURE:BODY
2011 KIA SORENTO REAR DRIVER SIDE PASSENGER DOOR CANNOT BE OPEN FROM THE OUTSIDE. THIS IS SAFETY MATTER. WE CAN OPEN THE DOOR FROM THE OUTSIDE TO GET OUR CHILDREN OR OTHERS OUT OF CAR IN CASE OF ACCIDENT OR OTHER EMERGENCY? MY CAR ONLY HAS 58000 MILES ON IT AND THIS ISSUE JUST STARTED. DUE TO THE SAFETY ASPECT AND THE LARGE NUMBER OF COMPLAINTS REGARDING THIS ISSUE THERE SHOULD BE A KIA RECALL DUE TO THIS DEFECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875673June 21, 2016VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0