Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#10906156September 13, 2016
UNKNOWN OR OTHER
THE SUNROOF OF THE VEHICLE EXPLODED WHILE I WAS DRIVING IT ON THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905006September 9, 2016
UNKNOWN OR OTHER
DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUT SIDE. THE DOORS ARE UNLOCKED AND THE ONLY WAY TO OPEN THE DOOR IS FROM THE INSIDE OF THE CAR. THIS IS A HAZARD AND A SAFETY ISSUE. I HAVE READ ON MANY BLOGS WITH OTHER KIA SORENTO OWNER HAVING THE SAME ISSUE. I HAVE A BABY, AND HAVING TO OPEN MY DRIVER DOOR FROM THE PASSENGER SIDE CRAWLING THROUGH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903618September 5, 2016
STRUCTURE:BODY
DRIVER AND REAR PASSENGER DOOR HANDLES NO LONGER OPEN DOORS FROM THE OUTSIDE. REAR DOOR FROM INSIDE OR OUT DUE TO ENGAGED CHILD LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903567September 4, 2016
STRUCTURE:BODY
TAKATA RECALL. MY DRIVERS SIDE PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. WHEN I CONTACTED THE DEALER THEY TOLD ME THAT IT ISN'T COVERED UNDER WARRANTY ANYMORE. THEY SAID IT WILL COST $4OO. THIS SITE IS FULL OF THESE COMPLAINTS SO WHY ISN'T THERE A RECALL ON IT? DOES A CHILD HAVE TO GET STUCK IN ONE OF THESE CARS AND DIE BEFORE IT IS FIXED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903158September 1, 2016
STRUCTURE:BODY
70,000 MILES ON THIS VEHICLE. DRIVER SIDE DOOR CANNOT BE OPENED FROM THE OUTSIDE. VERY SERIOUS SAFETY ISSUE WITH MANY COMPLAINTS FILED. CHEAP PLASTIC MECHANISM IS TO BLAME. MANY OTHER COMPLAINTS ON OTHER DOORS ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903122September 1, 2016
UNKNOWN OR OTHER
MY SUNROOF EXPLODED AS I WAS TRAVELING NORTH ON THE 605 FRY AROUND 6:00 AM ON 8/31/16. I WAS NO PASSING UNDER ANY OVERHEAD BRIDGES NOR DID I EXPERIENCE ANY DEBRIS HITTING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899504August 30, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WITHOUT WARNING, THE PLASTIC DOOR LATCH PIECE PREMATURELY FRACTURED ON THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM THE OUTSIDE. THE CONTACT WAS LOCKED OUT OF THE VEHICLE AND HAD TO MAKE THE NECESSARY ADJUSTMENTS WITH A LOCKSMITH TO UNLOCK THE DOORS DUE TO THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899142August 29, 2016
AIR BAGS
AIRBAG WARNING LIGHT CAME ON UNEXPECTEDLY EVEN THOUGH THE AIRBAGS HAVE NEVER BEEN DEPLOYED AND THERE HAS BEEN NO DAMAGE TO THE VEHICLE. I HAVE BEEN ADVISED BY THE DEALER THAT THE AIRBAGS WILL NOT DEPLOY SINCE THE LIGHT IS ON. MY VEHICLE HAS APPROXIMATELY 75,000 MILES. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS SAME ISSUE DESCRIBING A BROKEN CLOCK SPRING OR PASSENGER OCCUPANT SENSOR MAT. KIA HAS HAD THIS SAME ISSUE WITH OTHER MODELS AS WELL AND THERE NEEDS TO BE A RECALL ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902039August 28, 2016
UNKNOWN OR OTHER
TAKATA RECALL. I OWN A 2011 KIA SORENTO. MY BACK DOOR HANDLE (ON THE DRIVERS SIDE) WILL NOT OPEN THE DOOR FROM THE OUTSIDE. THE DOOR HANDLE HAS NOT WORKED SINCE 2015. TODAY, AUGUST 28, 2016, MY PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. THERE HAS BEEN NO DAMAGE TO THE VEHICLE THAT WOULD HAVE CREATED THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902044August 28, 2016
STRUCTURE:BODY
DRIVER SIDE REAR PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. CAN OPEN FROM THE INSIDE ONLY. HUGE SAFETY RISK OF NOT ABLE TO REMOVE SMALL CHILD FROM THE VEHICLE. ALSO, IN CASE OF ACCIDENT, NOT ALLOWING EXTERIOR EXTRACTION WITHOUT BREAKING GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898420August 25, 2016
EXTERIOR LIGHTING
4 MONTHS AGO, BOTH LOW BEAM HEADLIGHTS BURNED OUT AT THE EXACT SAME TIME. I REPLACED BOTH. THIS MORNING, THE PASSENGER SIDE LOW BEAM HEADLIGHT BURNED OUT. I WILL REPLACE IT THIS EVENING. 2011 KIA SORENTO EX, V6, AUTO TRANS, NO TOWING PACKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898467August 25, 2016
UNKNOWN OR OTHER
DRIVERS SIDE DOOR DOES NOT OPEN FROM THE OUTSIDE. WAS PARKED IN THE DRIVEWAY. WORKED FINE ONE MINUTE, AND THE NEXT I COULDN'T OPEN IT. I HAVE TO GO THROUGH THE PASSENGER SIDE DOOR TO OPEN OR LEAVE DRIVERS SIDE WINDOW DOWN AND REACH IN TO OPEN. MANY COMPLAINTS CONCERNING THIS ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898177August 24, 2016
STRUCTURE:BODY
DRIVER-SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE (WILL ONLY OPEN FROM INSIDE). DRIVE-SIDE REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. PASSENGER-SIDE REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897556August 22, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ALREADY FILED COMPLAINT ABOUT 2 DOORS THAT YOU CANNOT OPEN FROM THE OUTSIDE OF THE VEHICLE WHEN UNLOCKED, NOW I HAVE A 3RD DOOR THAT WON'T OPEN FROM THE OUTSIDE WHILE UNLOCKED. GONNA HAVE TO CLIMB IN FROM THE HATCHBACK PRETTY SOON. THEY ALL OPEN FROM THE INSIDE, NOT THE OUTSIDE. SO NOW I HAVE TO LEAVE THE CHILD SAFETY LOCKS OPEN ALL THE TIME, HOPEFULLY MY 3 YR OLDS WON'T PULL ON THE DOOR HANDLE FROM THE INSIDE AND FALL OUT OF THE VEHICLE. ALL THIS WITHIN THE LAST 3 WEEKS. I'M GUESSING SOMEBODY HAS TO DIE BEFORE THIS WILL BE RECALLED. GOING TO CALL DEALER TODAY TO SEE WHAT THEY SAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897403August 21, 2016
STRUCTURE:BODY
THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. MY CAR HAS JUST OVER 40,000 MILES. IF THERE WERE AN EMERGENCY, ACCIDENT WERE THE DRIVER WAS UNRESPONSIVE, A RESPONDER COULD NOT OPEN THE DOOR FROM THE OUTSIDE TO REACH THE DRIVER. A KIA DEALER SERVICE MANAGER BELIEVES THE PROBLEM IS A FAILED DOOR LATCH AND THE REPAIR COST IS APPROXIMATELY $450-$500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897395August 20, 2016
AIR BAGS
MY AIR BAG LIGHT IS ON SO WE HOOKED UP THE SCANNER AND IT THREW THE CODE B1346 FOR THE CLOCK SPRING WHICH SEEMS TO BE A PROBLEM WITH ALOT OF OTHER'S AS WELL.I THINK THEIR SHOULD BE A RECALL AND I WILL BE CALLING KIA AND COMPLAINING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896266August 16, 2016
POWER TRAIN
HAVING TROUBLE WITH SERVICE DEPT OF LOCAL DEALER REGARDING DRIVER'S SIDE AXLE AS IT ENTERS THE DRIVERS SIDE TRANSMISSION CASE. DEALER TELLS ME IT'S NORMAL FOR THIS AMOUNT OF "PLAY" - THEY SAY IT IS DESIGNED THIS WAY FOR GOING OVER BUMPS - DON'T BELIEVE THEM AT ALL AS I KNOW THAT THE CV JOINT HANDLES THE BUMPS. I KNOW THAT THE SHAFT AND THE BEARING ARE A VERY PRECISE FIT AND THERE SHOULD NOT BE ANY PLAY. THERE IS A GRINDING NOISE WHEN SLOWING DOWN AND A FLUTTERING/CLICKING NOISE WHEN I POP THE VEHICLE IN NEUTRAL AT ABOUT 50 MPH (THIS IS PROBABLY THE SPLINES ON THE END OF THE SHAFT NOT MATING INTO THE DIFFERENTIAL CORRECTLY - MISALIGNED - BECAUSE THE BEARING HAS FAILED). DEALER KEEPS TELLING US IT'S EITHER OUR BRAKES OR TIRES. THEY HAVE CHECKED THE BRAKES 4 TIMES ALREADY AND FOUND NOTHING BUT THEY DO ACKNOWLEDGE THE GRINDING NOISE IS STILL THERE. THIS VEHICLE IS DANGEROUS TO DRIVE IN THIS CONDITION AS THE SYMPTOMS KEEP GETTING WORSE. IT HAS BEEN AT THE DEALER'S SERVICE DEPARTMENT THIS TIME FOR 6 DAYS ALREADY. THE VEHICLE IS STILL UNDER THE 100,000 KIA DRIVE TRAIN WARRANTY (VEHICLE HAS 91,000 MILES ON IT). I HAVE SENT THE VIDEO ALONG WITH THIS SAME NOTE TO [email protected]. WOULD LIKE YOUR OPINION OF WHAT THE AMOUNT OF MOVEMENT SIGNIFIES ON THE AXLE AS SHOWN IN THE VIDEO - PRETTY SURE IT IS EVIDENCE OF A FAILED BEARING (WHICH HAS LED TO FURTHER DAMAGE WITHIN TO THE DIFFERENTIAL AND SHAFT SPLINES). THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895781August 14, 2016
UNKNOWN OR OTHER
NHTSA RECALL NUMBER: 15V-626 RECALL DATE: NOVEMBER 6, 2015 FAILED TO CONTACT ME ABOUT THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895780August 14, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KIA SORENTO 2011. PARKED. FIRST IT WAS ONE DOOR, JUST STOPPED OPENING FROM THE OUTSIDE, OPENS FROM INSIDE, UNLESS YOU PUT CHILD SAFETY LOCK ON, THEN IT WON'T OPEN AT ALL. THEN TODAY THE OTHER SIDE NOT OPENING FROM THE OUTSIDE. ALL OPEN FROM INSIDE, ONLY PROBLEM IS WHAT TO DO WHEN ALL FOUR STOP OPENING FROM OUTSIDE. IF MY KID IS IN THERE, FALLS ASLEEP, AND IT'S HOT OUTSIDE, HOW DO I GET THE KID OUT IF I CAN'T OPEN FROM OUTSIDE, SOMEBODY IS GOING TO BE SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. FROM THE LOOKS OF THINGS THERE HAS BEEN A LOT OF PROBLEMS WITH THESE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895037August 11, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR WILL NOT OPEN FROM OUTSIDE. I HAVE 61,000 MILES ON VEHICLE . I HAD TO OPEN PASSENGER SIDE DOOR AND REACH OVER TO OPEN DOOR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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