Kia Sorento Complaints (2012)

880 consumer complaints on file.

#11082639April 3, 2018
ELECTRICAL SYSTEM
MY CAR WILL INTERMITTENTLY STALL WHEN TURNING THE STEERING WHEEL TO EITHER THE LEFT OR RIGHT LOCK POSITION. THIS OCCURS WHEN GOING EXTREMELY SLOWLY LIKE WHEN GOING IN OR OUT OF A PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082346April 1, 2018
AIR BAGS, POWER TRAIN, SEATS
HELLO, I AM 2ND OWNER @51,000 K WITH NO KNOWN ACCIDENTS TO THIS SUV. FROM 51,073K I DISCOVERED THE 2ND ROW SEAT LATCH WAS FAULTY AND I COULDN'T FOLD THE SEAT DOWN. I HAD THE LATCH REPLACED AND IT WAS FINE AND ONLY USED IT ABOUT EIGHT IMES. THEN @ 68,000K FOUND IT WAS USING/ BURNING OIL. THE REPAIR COST QUOTED FOR THIS IS $3,600. EVER SINCE I'VE HAD TO ADD UP TO FOUR QUARTS OF 5W20 BETWEEN OIL CHANGES. AT 85,000K THE SAME SEAT LATCH QUIT WORKING AGAIN. I WAS QUOTED $110 FOR THE REPLACEMENT LATCH AND BOOK INSTALL CALLS FOR 3.1 HOURS EQUALLING CLOSE TO $340. ALSO FROM 87,000K TO CURRENT (116,007K) THERE HAS BEEN A SLURRY OF SEEMINGLY RANDOM ODDITIES: A) THE ELECTRICAL SYSTEM HAS HAD FIVE GLITCHES. MOMENTS LASTING LESS THAN 40 SEC. WHERE ALL THE WARNING LIGHTS FLASH AND CHIMES SOUND, COMPLETELY OUT OF THE BLUE. IT HAS HAPPENED WHILE DRIVING, WHILE PARKED BUT RUNNING AND WHEN STARTING AFTER GETTING FUEL. B) THE IGNITION SWITCH STICKS OCC. WHICH SOUNDS THE 'KEY IN' CHIME AND PREVENTS DOORS FROM LOCKING. C) THERE IS AN INSANE AMOUNT OF AIR FLOW COMING IN AROUND THE DOOR HINGE AREAS, CENTER CONSOLE/ ARM REST AND BENEATH THE SEATS; FRONT AND BACK. TEMPORARY FIX, IN THE IA WINTERS MY CHILDREN AND I HAVE BLANKETS OVER OUR LAPS AND BEHIND OUR LEGS...AND THE EXTRA WINTER GARM IS STRATEGICALLY PLACED TO TRY AND BLOCK AIR FLOW. D)THE MOTOR MAKES A PING/ KNOCK, METAL ON METAL SOUND @69K. FRESH TO 72HR OIL ITS FINE.E) THE DRIVER AIRBAG LIGHT CAME ON @115,996K. I DROVE TO TOWN, 7.4 MILES, THE LIGHT WAS OFF, NOTHING WRONG. I PARKED, LEFT SUV RUNNING AT THE GAS, RAN INSIDE TO GRAB COFFEE AND DOUGHNUTS, CAME OUT LESS THAN FIVE MINS LATER AND SAW THE LIGHT ON. STAYED ON AFTER I BUCKLED. THANKFULLY IT'S NOT FLASHING, JUST ON, AS OF 7:36AM ON 3/31/18. PLEASE HELP. I'M ONE ADULT TRYING TO CARE FOR TWO KIDS. MY CHILDREN AND OTHER DRIVERS NEED BETTER SAFETY THAN THIS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081717March 27, 2018
ENGINE
AFTER JUST HAVING A FAULTY STARTER REPLACED ON THIS CAR (WHICH THEY CHARGED US OVER $800 TO DO, AND THEY REFUSE TO PAY FOR IT, EVEN THOUGH IT IS THEIR ISSUE), WE STARTED TO NOTICE THE OIL LIGHT WOULD GO ON AND OFF WHILE STOPPING. WE THEN NOTICED OIL LEAKING, CONTACTED KIA, AFTER WE LOOKED UP THE ISSUE WE SEE THIS WAS A KNOWN ISSUE WITH THE OIL PRESSURE SENSOR LEAKING, WHICH A RECALL WAS ISSUED FOR CANADA BUT NOT U.S. (EVEN THOUGH THEY COME FROM THE SAME PLANT). THEY CHARGED US OVER $300 TO DO, THEY WILL NOT PAY FOR IT. THEY REFUSE TO ASSIST US WITH ANY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080091March 19, 2018
ENGINE
DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN ALL THE LIGHTS ON MY DASH BOARD CAME ON AND THE CAR SHUT OFF. LUCKILY I WAS ABLE TO GET OFF ROAD AND INTO A DRIVEWAY. HAD VEHICLE TOWED. THE DEALERSHIP TOLD ME MY ENGINE LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080170March 19, 2018
AIR BAGS
SRS LIGHT HAS COME ON. INITIALLY TOOK IT INTO A DEALERSHIP IN 8/2017, WAS TOLD THEY WERE ABLE TO RESET THE SENSOR AND THE LIGHT WENT OFF. IT HAS SINCE COME BACK ON AND NOW I AM TOLD I HAVE TO REPLACE THE OCS MAT AND IT WILL COST ME $1900. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER THE WARRANTY. SRS LIGHT CAME ON FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078552March 11, 2018
AIR BAGS
WARNING LIGHT CAME ON STATING PASSENGER SIDE AIRBAG HAS BEEN DEACTIVATED AT AROUND 103,000 MILES AND HAS NOT TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078439March 10, 2018
ENGINE
THIS IS THE SECOND TIME I HAVE HAD THIS PROBLEM WITH THIS SUV. WHILE DRIVING DOWN THE ROAD OIL PRESSURE LIGHT COMES ON. I PULL OFF THE ROAD RIGHT AWAY AND SHUT OFF. THEN I NOTICED TRAIL OF OIL ON ROAD BEHIND ME. I GET OUT AND LOOK UNDER FRONT OF CAR AND SEE OIL RUNNING OUT ON TO THE GROUND. COST $700.00 LAST TIME WHEN REPAIRED. REPLACED MAIN SEAL ON MOTOR AND REPLACED OIL SENDING UNIT. WATCHED YOU TUBE VIDEO THEY SAID LOOKS LIKE MAIN SEAL LEAK BUT IS ACTUALLY OIL PRESSURE SENSOR. LOCATED UNDER INTAKE MANIFOLD AND OIL RUNS OUT END OF MOTOR. BY TRANSMISSION AND LOOKS LIKE MAIN SEAL LEAK. BUT IT'S JUST A $18.00 OIL SENDING UNIT. THAT'S LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076805March 8, 2018
UNKNOWN OR OTHER
THE PANERAMIC SUNROOF SHATTERED WHILE DRIVING AT 60 MPH ON HIGHWAY IN VERY LIGHT TRAFFIC. NOTHING SEEMED TO STRIKE THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076296March 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE ENGINE FAILED WITHOUT WARNING. THE CONTACT HEARD A LOUD BANG AND OBSERVED A HUGE CLOUD OF BLACK SMOKE EMERGING FROM THE VEHICLE. THE CHECK ENGINE AND OTHER INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER OF THE ROAD WHERE IT CAUGHT FIRE FROM UNDERNEATH NEAR THE TRANSMISSION. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. KIA OF LANCASTER (1608, 5250 MAIN ST, EAST PETERSBURG, PA 17520) WAS MADE AWARE OF THE FIRE AND STATED THAT THE EXHAUST HANGER HAD MELTED. IT WAS DETERMINED THAT ROD #4 BLEW INTO THE TRANSMISSION, WHICH CAUSED THE ENGINE TO FAIL. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11076357March 5, 2018
AIR BAGS
TAKATA RECALL? AIR BAG LIGHT IS ON FOR NO REASON!!! PLEASE INVESTIGATE!! THERE ARE OVER 2000 COMPLAINTS ONLINE FOR THE SAME ISSUE, KIA WANTS TO CHARGE $2000 TO REPAIR SEAT OR SENSOR?? I CANNOT GET MY CAR INSPECTED!! FURIOUS-THIS IS A RECALL- I DID NOT BEAK MY AIR BAG!!! PLEASE CHECK COMPLAINTS ONLINE WITH SAME ISSUE THERE ARE THOUSANDS!!!!!!! FOR 2012 KIA SORENTO - PLEASE HELP!!! SO TIRED OF BEING RIPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075310February 27, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS ROCKER COVER LIGHT MALFUNCTIONED AND SHORTED OUT STARTING A FIRE ON THE DRIVERS SIDE FLOOR WE WERE JUST PULLING INTO THE DRIVEWAY AT OUR HOME. THEN THE CAR FILLED WITH SMOKE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074645February 24, 2018
ENGINE
DEPRESSED PUSH TO START BUTTON, THE CAR MADE A HIGH-PITCHED SQUEELING AND GRINDING SOUND FROM UNDER THE HOOD, BUT WAS NOT RUNNING. COULD NOT GET THE SOUND TO STOP. EVENTUALLY STOPPED AFTER 3-5 MINUTES. RESTARTED THE CAR THIS TIME IT STARTED, DROVE THE CAR WITH NO ISSUES FOR 3 DAYS. DEPRESSED PUSH TO START BUTTON LOUD SOUND CAME FROM UNDER ENGINE SOUNDED LIKE THE STARTER WAS ENGAGED BUT NOT TURNING OVER THE MOTOR. COULD NOT GET IT TO STOP, STARTED SMELLING A STRONG ELECTRICAL SMELL, AFTER ABOUT 5 MINUTES IT STOPPED SOUNDING AS IF THE STARTER BURNT UP. HAD CAR TOWED TO KIA DEALERSHIP IN MUNCIE, IN. THEY DIAGNOSED IT AS A BAD STARTER DUE TO THE HIGH COST OF STARTER THROUGH THE DEALERSHIP, HAD THE VEHICLE TOWED TO THE LOCAL REPAIR SHOP, HE INSTALLED NEW STARTER, ONCE NEW STARTER WAS INSTALLED ENGINE WILL NOT TURN OVER, MECHANIC ADVISED ENGINE WAS LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073171February 15, 2018
UNKNOWN OR OTHER
WHILE DRIVING DOWN AN EXPRESSWAY AT APPROX. 45MPH, MY SUNROOF EXPLODED. GLASS WAS FORCED DOWN AND THE COVER SCREEN SAVED ME FROM THE DEBRIS COMING INTO THE CAR. THERE WAS NO OTHER TRAFFIC AROUND ME AND NO FOREIGN MATTER FOUND IN THE DEBRIS. THIS EVENT WAS EXTREMELY FRIGHTENING , AND I HAD MY MOTHER AND MY DAUGHTER IN THE VEHICLE WHEN IT HAPPENED. I MADE A POLICE REPORT OF THE EVENT AND I HAVE PICTURES OF THE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064785January 25, 2018
AIR BAGS
WARNING LIGHT CAME ON AND STAYED ON AT 28K MILES, NEVER IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064799January 25, 2018
UNKNOWN OR OTHER
1. A FEW MONTHS AGO I LOST POWER WHILE ENTERING THE HIGHWAY WAS NEARLY REAR ENDED 2. A FEW MONTHS AGO WHILE DRIVING THE CAR ON A HIGHWAY OR BASIC STREET IT WILL JERK THE RPM DROPS TO 0 AND WON'T ALLOW YOU TO ACCELERATE, SHUT THE CAR OFF TURN BACK ON ITS FINE THEN RANDOMLY HAPPENS AGAIN. THIS IS STILL HAPPENING. 3. ABOUT A MONTH AGOWHILE SITTING IDLE IN TRAFFIC THE CAR STALLED, TURNED THE IGNITION OFF THEN BACK ON AND IT STARTED BACK UP 4. YESTERDAY I PUT THE CAR IN DRIVE IT DOES NOT ENGAGE RIGHT AWAY AND WHEN IT DOES IT JERKS. NOW THE ENGINE LIGHT IS ON. I HAVE HAD MY CAR TO THE DEALER REGARDING THE ISSUES AND EVERY TIME THEY SAY THEY CAN'T DIAGNOSE IT BECAUSE THE ENGINE LIGHT WENT OUT AND THAT THEY TEST DROVE IT AND NOTHING WAS WRONG. THIS VEHICLE IS DANGEROUS TO MYSELF AND OTHERS TO DRIVE AND I'M ABOUT TO CONTACT THE BETTER BUSINESS BUREAU IF THIS DOES NOT GET RESOLVED. THERE IS A RECALL OUT ON THE YEAR MAKE AND MODEL OF MY VEHICLE BUT NOT ON MY "SPECIFIC" MOTOR. WELL IN TELLING YOU THERE'S A PROBLEM AND I'VE READ ABOUT OTHER KIA'S HAVING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065110January 24, 2018
ENGINE
2012 KIA SORENTO. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER WAS ADVISED THERE WAS SLUDGE IN THE OIL PAN DUE TO NOT TAKING CARE OF THE VEHICLE CAUSING THE MOTOR STARVATION OF OIL. THE CONSUMER IS IN POSSESSION OF ALL OIL CHANGE RECORDS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064373January 23, 2018
ENGINE
I HAD BEEN HEARING A NOISE AND MECHANIC ASKED ME TO BRING INTO HIS SHOP TO TAKE A LOOK. ON MY WAY TO THE SHOP MY CAR SUDDENLY STOPPED. MECHANIC HAD IT TOWED TO HIS SHOP, THEY CHECKED EVERYTHING AND ALL LOOKED GOOD. WHEN THEY TRIED STARTING THE ENGINE IT WAS FROZEN. I HAD NO ENGINE LIGHT WARNING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063839January 19, 2018
SERVICE BRAKES, POWER TRAIN
WHEN YOU ARE SLOWING DOWN FROM ANY SPEED GREATER THAN 20 MPH TO MAKE A STOP, WHILE PRESSING THE BREAK THERE IS A CLICKING SOUND COMING FROM GEAR SHIFTER AREA. EVERY TIME WHEN UNDER APPRO 10 MPH THIS CLICKING HAPPENS. THIS HAPPENS EVERY DAY SINCE THE DAY I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063483January 18, 2018
ENGINE
THURSDAY MORNING, I WAS DRIVING TO WORK. I MADE OUT OF MY NEIGHBORHOOD, AND PAST THE GAS STATION AND ALL OF A SUDDEN ALL MY LIGHTS CAME ON AND AS I TRIED TO PRESS THE GAS, NO SPEED AT ALL. I LOOKED AND REALIZED THAT MY TRUCK COMPLETELY SHUT OFF WHILE I WAS DRIVING AND I WAS ABLE TOO MANGE TO PULL OVER TO THE SIDE OF THE ROAD. WANT THE BATTERY. LATER WAS INFORMED THAT MY ENGINE LOCKED UP..... NOW WAITING TO SEE WHAT THE ISSUE IS. I HAVE NO PICTURES OR DOCUMENTATION YET, AS I HAD THE VEHICLE TOWED TO THE KIA DEALERSHIP. WILL ASK MORE ABOUT THIS WHEN I PICK IT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062786January 15, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING ON THE FREEWAY AT 60 MPH, THE PANORAMIC SUNROOF/MOONROOF EXPLODED FOR NO REASON AND DROPPED GLASS DOWN ON ME AND ALSO A MEAL BAR SWUNG DOWN AND HIT ME ON THE SIDE OF MY HEAD. FORTUNATELY IT WAS EARLY MORNING AND NOT A LOT OF TRAFFIC AROUND ME, OR THE SITUATION COULD HAVE BEEN A LOT WORSE. NOTHIN HIT THE ROOF PRIOR TO THE EXPLOSION, A VERY SCARY SITUATION. I HAVE CUTS ON MY HANDS AND A WELT WHERE MY HEAD WAS HIT. *BF *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Kia Sorento