Kia Sorento Complaints (2012)

880 consumer complaints on file.

#11121693August 22, 2018
ENGINE
ON 8/18/18 THE ENGINE OF MY KIA SORENTO BURST INTO FLAMES WHILE I WAS DRIVING WITH MY TWO YOUNG CHILDREN AND OUR DOG. I HAD MY SIX YEAR OLD AND ONE YEAR OLD DAUGHTERS AND MY 9 YEAR OLD PUG IN THE VEHICLE WITH ME. THE ENTIRE ENGINE SUDDENLY BURST INTO FLAMES WITH THEM SHOOTING OUT UNDER THE HOOD AT ALL SIDES. I YELLED FOR MY 6 YEAR OLD TO GET OUT BUT SHE FROZE AND WAS SCREAMING AND CRYING, SAYING "I CAN'T, I CAN'T GET OUT". I FIRST GOT MY ONE YEAR OLD OUT OF HER CAR SEAT AND RAN AROUND AND PULLED MY 6 YEAR OLD OUT. I GOT THEM AWAY FROM THE VEHICLE AND THEN WENT BACK AND GOT MY DOG OUT OF THE FRONT SEAT. THE FIRE SPREAD WITH SUCH SPEED AND THE THICK BLACK SMOKE WAS SO STRONG. THANK GOD THAT I WAS ABLE TO GET MY FAMILY OUT AS THE FIRE QUICKLY SPREAD. WITHIN MINUTES THE ENTIRE VEHICLE WAS COMPLETELY ENGULFED. THE FIRE DEPARTMENT ARRIVED AND QUICKLY PUT OUT THE FIRE BUT MY VEHICLE IS A TOTAL LOSS, MELTING THE ENTIRE INTERIOR OF THE CAR THAT WE WERE SITTING IN JUST MINUTES PRIOR. NOTHING IN THE VEHICLE WAS SALVAGEABLE. THE CAR BURST INTO FLAMES WHILE I WAS DRIVING IN THE PARKING LOT OF CHUCK OLSON KIA IN SHORELINE, WA. I HAD JUST PULLED INTO THE DEALERSHIP BECAUSE I SMELLED GAS AND WANTED THE SERVICE DEPARTMENT TO LOOK AT IT. THEY HAD REPLACED MY ENGINE ABOUT SIX WEEKS PRIOR UNDER THE RECALL BECAUSE MY ENGINE SEIZED WHILE DRIVING ON THE FREEWAY. I DO NOT KNOW WHETHER IT WAS THE INSTILLATION OF THE ENGINE OR IF THE RECALL DID NOT FIX THE PROBLEM OF KIA ENGINES BURSTING INTO FLAMES. THERE WERE NO WARNING LIGHTS ON, MY CAR HAD A FULL GAS TANK AND DID NOT NEED AN OIL CHANGE. I SMELLED GAS AS I DROVE MY DAUGHTER'S FRIEND HOME AND CALLED MY HUSBAND WHO SAID TO TAKE IT IN. I WAS LESS THAN TWO MILES FROM THE DEALERSHIP AND CALLED THE SERVICE DEPARTMENT AS I WAS DRIVING THERE. AS I PULLED UP I SAW THE SERVICE DEPT WAS CLOSED AND I BEGAN TO TURN AROUND WHEN THE FIRE STARTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11121206August 21, 2018
ENGINE
TL* THE CONTACT OWNED A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND BLACK SMOKE APPEARED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS BEING ENGULFED IN FLAMES BY ANOTHER DRIVER. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11121036August 20, 2018
AIR BAGS
THE AIR BAG LIGHT ON THE FRONT PANEL TURNED ON WHEN THE CAR HAD ABOUT 90,000 MILES WITH NO ACCIDENT OR OTHER ISSUE. THE KIA DEALER INSPECTED THE VEHICLE AND LET ME KNOW THAT THE AIR BAG MODULE AND THE AIR BAG AT THE DRIVER'S SIDE HAS TO BE REPLACED AT A COST OF MORE THAN $800 IN PR. THEY ALSO TOLD ME THAT THE AIR BAGS MAY NOT WORK PROPERLY IN CASE OF AN ACCIDENT WHILE THIS LIGHT IS ON. I CONSIDER THAT THIS IS A SAFETY ISSUE AND HAS TO BE ADDRESSED BY THE MANUFACTURER AS IT IS NOT RELATED TO AN ACCIDENT OR ANY EVENT CAUSED BY THE CONSUMER. INSTEAD, THE ISSUE JUST APPEARED WITH TIME AND NOW OUR SAFETY IS AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119874August 14, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR REPAIRED BY RECALL DUE TO NOISES IN THE MOTOR. MOTOR CHANGED. NOISES CONTINUED. CAR BROKE DOWN IN THE HIGHWAY. LOST POWER AND IT WAS IN FUMES AND SMOKE. LIVES IN DANGER. CAR TOWED TO KIA SERVICE IN LIBERTYVILLE , IL. STAFF INDICATED THAT PISTONS BLEW UP.. WHOLE MOTOR CHANGED AGAIN. AFTER THREE WEEKS CAR DID NOT WORK AT AND.. BROKE IN THE NIGHT WHILE MY WIFE WAS GOING TO TAKE CARE OF AN EMERGENCY CALL TO A HOSPITAL. KIA TOWED AGAIN. MOTOR CHANGED THIRD TIME. AT SERVICE SINCE JULY 19, 2018. IT HAS BEEN PROMISED TO BE DELIVERED TO ME AGAIN TOMORROW WEDNESDAY 8/14/208. FAMILY AND MYSELF AFRAID TO RIDE THE KIA SORENTO AGAIN. CAR WITH NOISES SINCE 2016. THEY HAVE BEEN USING REBUILT PART TO CHANGE THE MOTOR. CURRENT MILES 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119890August 14, 2018
ENGINE
I WAS DRIVING HOME FROM WORK AND NOTICED MY SORENTO WAS MAKING A LOUD TICKING SOUND AND WAS STRUGGLING TO CHANGE GEARS. I PULLED OVER AND IMMEDIATELY AS I PUT MY CAR IN PARK, MY CHECK ENGINE LIGHT FLASHED AND CAR TURNED OFF. I HAD THE CAR TOWED TO A MECHANIC WHO CONFIRMED THE ENGINE HAD SEIZED. THIS DESCRIPTION FALLS RIGHT IN LINE WITH THE ENGINE RECALLS ON 2012 SORENTO'S, BUT KIA SAYS MY VIN IS NOT PART OF THE RECALL. THE CAR HAS BEEN WELL MAINTAINED AND ONLY HAS 80,989 MILES ON IT. MY MECHANIC REACHED OUT TO KIA TO EXPLAIN TO THEM THAT THE ENGINE WAS IN VERY GOOD CONDITION AND SHOULD NOT HAVE SEIZED, AND BELIEVED IT WAS A FAULTY ENGINE AND THEY HUNG UP ON HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119735August 13, 2018
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY 50 ABOUT 20 MILES FROM SOUTH LAKE TAHOE MY CAR JUST STALLED OUT WHILE TRAVELING AT THE SPEED OF ABOUT 55 MPH. STEAM/SMOKE FROM COMING FROM THE FRONT END. AS I PULLED OVER TO THE SIDE OF THE ROAD OTHER MOTORIST TRAVELING WEST BOUND STARTED HONKING AND POINTING TO THE VEHICLE. AFTER STOPPING IS WHEN WE REALIZED THE ENGINE AREA WAS ON FIRE. AFTER OPENING THE DRIVER SIDE DOOR THE FLAMES SHOT OUT FROM UNDER THAT CAR CAUSING 3RD DEGREE BURNS TO THE BACK CALF ON MY LEFT LEG. THE CAR WAS IN TOTALLY IN FLAMES WITHIN 5 TO 10 MINS.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11118928August 10, 2018
AIR BAGS, EXTERIOR LIGHTING
SRS, AIRBAG MODULE LIGHT ON CONSTANTLY REPLACING BULBS JUNE 2018, 88KMIKES AIRBAG WARNING LIGHT CAME ON AND WONT GO OUT AFTER SEVERAL ATTEMPTS AT RESETTING. DEALER STATED IT IS THE AIRBAG MODULE, NOT COVERED UNDER WARRANTY AND WOULD COST $750-$800 TO REPAIR AND RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118156August 6, 2018
AIR BAGS
AIRBAG LIGHT IS ON. CODE SAYS IT IS A PASSENGER SEAT BODY SENSOR MAT. KIA HAS A SERVICE CAMPAIGN FOR MANY AIRBAG ISSUES, BUT SAYS THIS IS NOT A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115756August 4, 2018
ENGINE
I HAVE A 2012 SORENTO AND THE ENGINE DIED IN IT AT 123K MILES. I DONT KNOW WHAT HAPPENED BUT I KEPT UP AND MAINTAIN THE MAINTENANCE ON IT. I DONE TUNE UP ,OIL CHANGES FLUSHES THAT NEEDED TO BE DONE. MY SORENTO HAS BECOME A MEMBER OF MY FAMILY AND THE KIDS CALL HER MISS KIA!!😂. I LOOK FOR RECALL AND DIDN'T SEE ANY FOR MY SORENTO. ITS GONNA COST ABOUT 5K TO FIX OUT OF POCKET😱😱😓. WHICH MEANS ITS GONNA TAKE AWHILE TO GET HER UP AND ROLLING AGAIN. IM STILL MAKING PAYMENTS ON A CAR THAT DOESN'T RUN. I WISH YOU GUYS WOULD CONSIDER FIXING OUR CAR. IM NOT SURE HOW MANY PEOPLE ARE HAVING ISSUES WITH THIS BUT THE KIA SHOPS DIDN'T SEE THE ENGINE GOING EITHER. WE ARE RENTING CARS TO TRAVEL TO AND FROM WORK WEEKLY AND ITS HARD TO SAVE WHEN YOU KEEP SPENDING TO TRAVEL TO WORK AND FROM WORK. PLEASE HELP US GET MISS KIA UP AND ROLLING AGAIN. IF YOU HAVE ANY QUESTIONS PLEASE CALL AT [XXX] AND MY NAME IS [XXX]. THANKS AND HAVE A GREAT DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115420August 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND FAILED TO RESTART WITHOUT WARNING. HOURS LATER, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FRANK FLETCHER KIA, 2901 SE MOBERLY LN, BENTONVILLE, AR 72712, (479) 845-4343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 123,109.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114995July 31, 2018
POWER TRAIN
CAR CAN SHIFT OUT OF PARK WITHOUT BREAKS BEING ENGAGED. I CAN MOVE MY GEAR SHIFT INTO REVERSE OR DRIVE WITHOUT PUSHING MY BREAK. THIS INCLUDES WITH MY CAR RUNNING OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114220July 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE BREAK LIGHTS STOPPED WORKING AND THE ELECTRONIC STABILITY CONTROL ESC AND DOWNHILL BREAKING CONTROL DHC LIGHTS CAME ON. I WAS ALERTED TO THE BREAK LIGHT ISSUE WHEN I WAS STOPPED BY A FORT WORTH POLICE OFFICER. I TRIED TO FIX THE PROBLEM BY CHECKING THE BREAK LIGHT BULBS (THEY WERE GOOD), THE FUSES WERE ALL GOOD. I REPLACED THE BREAK SWITCH WITH ON BOUGHT FROM O'REILLY AUTO PARTS. IT DID NOT FIX THE PROBLEM. I TOOK IT TO MECHANIC WHO TOLD ME THAT THE SWITCH WAS BAD, SO I RETURNED THAT SWITCH AND CHANGED IT AGAIN BUT STILL THE LIGHTS DIDN'T WORK. I TOOK IT TO SOUTHWEST KIA IN MESQUITE AND WAS CHARGE $312.95 TO FIX A $19.41 PART: ANOTHER BREAK SWITCH. I FOUND THIS PREPOSTEROUS. AS I WAS WAITING IN THE WAITING ROOM I LOOKED UP KIA RECALLS AND I FOUND THAT PREVIOUS YEAR MODEL VEHICLES HAD BEEN RECALLED FOR THIS ISSUE. I BELIEVE THAT THIS IS A RECURRING ISSUE AND THAT 2012 AND OTHER MODEL YEARS HAVING THIS SAME ISSUE SHOULD BE INCLUDED IN THE RECALL...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112594July 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, A TICKING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (BOB SIGHT INDEPENDENCE KIA, 1700 S NOLAND ROAD, INDEPENDENCE, MO 64055) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112496July 19, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING A 2012 KIA SORENTO WITH THREE OTHER PASSENGERS AND OUR FAMILY DOG. I SEE SMOKE COMING FROM BACK OF MY CAR THOUGHT IT WAS THE CAR PASSING ME SINCE MY CAR WAS IN MINT CONDITION WITH A NEW ENGINE AND NEW TRANSMISSION. I LOOK AGAIN THERE IS NO CAR GOING THE OPPOSITE WAY AND NOW I SEE A LOT MORE SMOKE. CARS COMING THE OPPOSITE WAY ARE FLASHING ME AND WAVING SO I FIGURED I'M PROBABLY OVER HEATING. I STEER TO THE RIGHT ON A STEEP HILL THE BRAKES AND EMERGENCY BRAKE DOESN'T WORK I QUICKLY THROW IT INTO PARK THE GEARS ARE GONE SO NO PARK. AT THAT POINT WE SEE FLAMES SHOOTING AT US. MY DAUGHTER AND I OPEN OUR DOORS THE CAR IS SLOWLY ROLLING DOWN THE HILL, THE DOOR HITS HER SHE GOES FLYING THE CAR ALMOST RUNS HER OVER. I TAKE THE CAR AND I'M HOLDING THE 4,000 POUND CAR BACK FROM ROLLING DOWN THE HILL SO THE KIDS AND DOG IN THE BACK SEAT CAN GET OUT. THEY FINALLY FIGURE OUT HOW TO MANUALLY UNLOCK THE DOORS, GRABBED THE DOG BY THE COLLAR. I LET GO OF THE CAR IT WAS ENGULFED IN FLAMES ROLLED DOWN THE HILL AND STARTED TO EXPLODE. WHAT A HORRIFYINGLY EXPERIENCE.
Crash:
No
Fire:
Yes
Injuries:
5
Deaths:
0
#11112362July 19, 2018
ENGINE
I HAVE ONLY RECENTLY SEEN ARTICLES REGARDING THE HYUNDAI/KIA ENGINES CATCHING FIRE. I HAD A 2012 KIA SORENTO THAT THE ENGINE CAUGHT FIRE IN 2014 HENCE TOTALLING THE VEHICLE. I HAVE TRIED FOR YEARS TO DISCUSS THIS WITH PEOPLE BUT SINCE IT WASNT AN ACTIVE RECALL NO ONE WOULD PURSUE THE CASE. ON MAY 22, 2014, MY DETAILER WENT TO TURN THE CAR ON AND TO MOVE IT AND THE WHOLE ENGINE CAUGHT FIRE. OBVIOUSLY I DO NOT STILL OWN THIS VEHICLE BUT I WOULD LIKE SOME ANSWERS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11112218July 18, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY VEHICLE IS CONSUMING OIL. EVERY 1000 MILES I AM HAVING TO TOP IT OFF TO KEEP IT FROM RUNNING DANGEROUSLY LOW AND SEIZING UP. THERE IS NO INDICATION OF A LEAK SO IT IS AN INTERNAL PROBLEM. THE VEHICLE IS ALSO SLUGGISH UPON ACCELERATION. SOMETIMES THE RPM GAUGE IS A ZERO WHEN I AM DRIVING AT 40 PLUS SPEEDS.. PRESENTLY I AM THE KIA DEALER IS CONDUCTING AN OIL COMSUMPTION TEST. I WILL UPLOAD RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112263July 18, 2018
ENGINE
I STARTED EXPERIENCING STALLING ISSUES IN APRIL 2018, HAD THE DEALERSHIP THAT I BOUGHT IT FROM INSPECT IT AND I WAS ADVISED TO CHANGE THE CRANKSHAFT POSITION SENSOR AND THE BATTERY. I CHANGED BOTH AND THE THE MOTOR RAN FINE FOR AROUND 3000 MILES. I WAS DRIVONG DOWN THE HIGHWAY AT 60MPH WHEN THE VEHICLE SHUT OFF WITH NO WARNING, OIL LAMP OR CHECK ENGINE LIGHT. THE VEHICLE WOULDN'T START UP AFTER STALLING. TOWED THE VEHICLE TO MY BROTHER'S HOUSE, TRIED TO START IT A FEW DAYS LATER, WHEN IT CRANKED OVER THERE WAS A HORRIBLE SCREACHING SOUND FOLLOWED BY KNOCKING FROM THE ENGINE. TOWED THE CAR INTO KIA IN WACO AND THEY HAVE DENIED REPAIRS BECAUSE MY VEHICLE ISN'T COVERED UNDER THE RECALL. I RECIEVED THE RUN AROUND REGARDING WHAT EXACTLY IS BROKEN. THE ONLY ANSWER I GET IS "WE KNOW ITS GOT BROKEN PARTS ONSODE, BUT WE DON'T KNOW WHAT." I BELIEVE THAT THEY DIDN'T EVEN PERFORM AN INSPECTION, JUST DENIED BASED ON NOT RECALLED UNDER VIN. KIA SENT ME AN INTERIM NOTICE AS WELL AS ANOTHER NOTICE STATING MY ENGINE WILL BE COVERED FOR 10 YEARS AND 120K MILES DIE TO THE ENGINE BEARING CLEARANCE ISSUE. KIA DOESN'T HAVE A RECORD OF NOTIFIED VEHICLE OWNERS AMD IS TELLING ME I'M LYING BY SAYING I RECIEVED ANY NOTIFICATION BECAUSE THEY HAVE NO RECORD. ITS ALREADY BEEN PROVEN THAT KIA HAS HID THE DEFECTIVE INTERNAL ENGINE PARTS. I WAS QUOTED $7300 FOR AN ENGINE WITHOUT LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111708July 16, 2018
ENGINE
JUNE 23 DRIVING ON THE FREEWAY POPPING NOISECOMING FROM WHAT SOUNDED LIKE UNDER THE CAR RED ENGINE SYMBOL COMES ON IN THE LOWER LEFT HAND CORNER OF DASH IMMEDIATELY BEGIN GETTING OVER SECOND POPPING OCCURS WITHIN 10-15 SECONDS RED OIL LAMP LIGHT COMES ON RIGHT HAND SIDE OF DASHBOARD SMOKING FROM VEHICLE HAPPENS IMMEDIATELY GET TO SIDE OF FREEWAY ATTEMPT TO TURN OFF CAR RESTARTS ATTEMPT AGAIN TURNS OFF IMMEDIATELY GET OUT OF CAR AND RUN TOWARDS GOOD SAMARITAN WHO WITNESSES ENTIRE THING STOPS AND STAYS WITH ME ENTIRE TIME 911 CALLED ANOTHER VEHICLE PULLS OVER AS FRONT OF VEHICLE IS FULLY ENGULFED IN FLAMES AND ATTEMPTS TO EXTINGUISH FIRE BUT TO NO AVAIL FIRE TRUCKS AND FREEWAY ROADSIDE ASSISTANCE COME WITHIN 10 MINUTES OF INCIDENT EXTINGUISH FRONT OF MY VEHICLE VEHICLE TOWED IN MOTION AT BEGINNING ON FREEWAY PULLED OVER AND GOT OUT ON SIDE OF FREEWAY NHTSA RECALL NUMBER17V224 MAY AND OCTOBER 2017 JUST HAD 105,000 MILE MAINTENANCE DONE AT RALLY KIA ON JUNE 11 COULD NOT UPLOAD PICTURES SAID FILE MUST BE ONE OF THE TYPES SPECIFIED ABOVE. AM I ABLE TO SEND THEM VIA ANOTHER WAY?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111386July 15, 2018
SUSPENSION
FRONT LEFT SPRING CRACKED. CAR WAS ONLY DRIVEN FOR RESIDENTIAL USE ON PAVED ROADS, UNDER 50K MILES. THE KIA DEALERSHIP NEVER FOUND THE ISSUE DURING ROUTINE INSPECTIONS, MAVIS DISCUNT TIRE STORE FOUND THE PROBLEM WHILE CHANGING TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111455July 15, 2018
ENGINE
WE WERE DRIVING ON THE 10 EAST FROM CALIFORNIA HEADING HOME TO PHOENIX, AZ ON JUNE 14TH. AT APPROX. 12:30PM PST AT A CRUISING SPEED OF 75 MPH WE APPROACHED THE LONG STEP HILL AND HALF WAY UP THE HILL THE ENGINE CEASED. WE WERE DRIVING IN THE LEFT LANE AND THE RIGHT LANE HAD MANY SEMI- TRAILER TRUCKS PASSING US. LUCKILY WE WERE ABLE TO DRIFT THE SORENTO WITH NO ENGINE POWER TO THE RIGHT SIDE OF THE SAFETY SHOULDER- THIS COULD HAVE BEEN A SITUATION WITH MY WIFE, ME AND MY 11 YEAR DAUGHTER AS FATALITIES SINCE LOSING POWER UP FILL AS SEMI-TRAILER TRUCKS PASS YOU BY IS EXTREMELY DANGEROUS AND PERILOUS. WE HAD TO GET A TOW TRUCK TO TOW THE KIA TO AN INDEPENDENT MECHANIC IN BERMUDA DUNES. HIS ANALYSIS WAS THE ENGINE WOULD NOT CRANK OVER/NO SIGNS OF OVER HEATING, BATTER LEVELS IN GOOD CONDITION, AND ENGINE COMPLETELY SEIZED. WE HAD TO TOW THE SORENTO ON JUNE 15TH TO PALM SPRINGS KIA DEALERSHIP WHERE THE CAR HAS BEEN UP TO THIS REPORT'S WRITING JULY 15TH -- ONE FULL MONTH. KIA PALM SPRINGS RAN THEIR TEST AND SAID THE ENGINE DID CEASE UP BUT NO "SLUDGE" IN THE OIL HENCE NO OIL ISSUES. WHEN I ASKED FOR THE TECHNICIAN'S REPORT- MONICA AT PALM SPRINGS KIA SAID THERE WAS NO REPORT AVAILABLE FOR ME TO REVIEW.. MONICA ENTERED A " GOOD WILL SERVICE CASE" FOR ME . I HAD TO CONTACT KIA CONSUMER AFFAIRS A TOTAL OF 10 TIMES BEFORE FINALLY AN ESCALATED AFFAIR MANAGER LYLE CLARK SAID KIA MOTORS INC. WILL NOT BE OFFERING ANY ASSISTANCE IN REPLACING THE ENGINE OR ANY HELP AND THAT BASICALLY I HAVE TO TAKE UP MY CASE WITH PALM SPRINGS KIA-- WHO BY THE WAY ADVISED I CONTACT KIA CONSUMER AFFAIRS IN THE FIRST PLACE. NO OWNERSHIP, ACCOUNTABILITY OR COMPASSION BY KIA. MANY KIA ENGINES ARE CEASING AND ONE DAY FATALITIES WILL HAPPEN. NOW I HAVE A BROKEN KIA IN PALM SPRINGS AND THE TERRIBLE FEELING OF BEING DISMISSED BY KIA AND THEY ONLY WANT ME TO FIX IT SO THEY CAN GET PAID FOR THIS INDIGNITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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