Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#11195049April 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN INTERNAL OIL CONSUMPTION FAILURE THAT CAUSED THE OIL TO CONSTANTLY HAVE TO BE REFILLED IN THE VEHICLE. AN OIL CONSUMPTION TEST WAS PROVIDED BY BENSON KIA OF SPARTANBURG (1100 N PINE ST, SPARTANBURG, SC 29303, (864) 585-3611) AND IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE RADIATOR. AFTER THE OIL CONSUMPTION TEST WAS RENDERED, THE OIL LEAKED UNDER THE VEHICLE. THE DEALER AND MANUFACTURER REFUSED TO COMPLY WITH AN EXTENDED WARRANTY CAMPAIGN FOR THE ENGINE ASSEMBLY AND OIL CONSUMPTION FAILURES DUE TO THE VEHICLE'S MAINTENANCE RECORD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194718April 8, 2019
POWER TRAIN, UNKNOWN OR OTHER
CAR STALLS AND JERKS WHEN DRIVING.WHEN PLACING IN DRIVE IT TAKES OFF VERY SLOW AND UNDER POWER.WHILE DRIVING THE CAR CHANGED GEARS ON ITS OWN EVEN JERKING HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194131April 5, 2019
ENGINE
ENGINE SHUT OFF WHILE CAR MOVING. NO INDICATION NO LIGHTS ACROSS DASH AND LOST ALL POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193767April 4, 2019
STRUCTURE:BODY
CAN NOT OPEN THE REAR PASSENGER SIDE DOOR FROM THE OUTSIDE. I HAD THE SAME ISSUE LAST YEAR WITH THE FRONT DRIVER SIDE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193573April 3, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY VEHICLE HAS CONTINUOUSLY MELTED WIRING HARNESS AFTER WIRING HARNESS THAT RUN MY HEADLIGHTS. NOT SURE IF THIS HAPPENS WHILE IN MOTION OR STATIONARY, I JUST NOTICE IT WHEN I AM DOWN TO ONE HEADLIGHT. THIS HAS BECOME VERY DANGEROUS BECAUSE I CONSTANTLY HAVE TO DRIVE IN THE DARK WITH ONE HEADLIGHT. ALSO IT REALLY SCARES ME THAT MY VEHICLE IS MELTING WIRES THAT CONNECT TO OTHER WIRES THAT COULD EASILY CAUSE A FIRE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193642April 3, 2019
AIR BAGS, SUSPENSION
THE AIR BAG LIGHT CAME ON YESTERDAY...AND SUSPENSION WHILE DRYING TRIALS YOU OVER IN LEFT LANE IF YOU HIT A BUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192695March 31, 2019
SEAT BELTS, VISIBILITY/WIPER, EXTERIOR LIGHTING
MY LOW BEAM HEADLIGHTS KEEP BLOWING OUT, MY REAR WIND SHIELD WIPER DOESN'T LAY ON THE GLASS. THEREFORE, IT DOESN'T CLEAN WELL, THE SEATBELT IN THE MIDDLE ROW KEEPS FALLING IN THE SEAT CRACK MAKING IT HARD TO GET OUT AND BUCKLE UP. MY REAR KIA SYMBOL IS CHIPPING PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192507March 29, 2019
ENGINE
SO THIS MORNING I'M JUST HEADING TO WORK AND MY KIA START A LIMP MODE WHICH IT STOP IN MIDDLE OF A HIGHWAY AND THEIR WHERE KIDS IN THE CAR IT HAS A BUNCH OF LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192182March 28, 2019
UNKNOWN OR OTHER
MY SORENTO MAKES A CLUNKING SOUND WHEN I HIT A BUMP, POTHOLE AND WHEN. PULLING OUT OF MY DRIVEWAY. OR TURNING THE WHEEL AT SCHOOL CIRCLE DROP OFF. I TOOK CAR TO TWO DIFFERENT GARAGES. THE MECHANIC TEST DROVE AND CHECKED FRONTEND OF CAR HE COULD NOT FIND ANYTHING. HE FOUND VOLUNTARY SERVICE CAMPAIGN.SC 082A IT SAY THE INTERMEDIATE SHAFT NEED REPLACED. IT DRIVE GOOD BUT, IT SOUNDS LIKE ITS GONNA FALL APART. THE NOSIE IS GETTING WORSE. MY CAR WAS BUILT JUNE 4TH 2010. THE VOLUNTARY SERVICE IS BETWEEN OCT23 2009-MAY22 2010. COULD I PLEASE HAVE MY CAR ADDED BY EXTENDED THE CAMPAIGN SERVICE. SC 082A. APRIL 2011. I HAVE A SERVICE APPOINTMENT ON APRIL 4TH TO GET THREE OTHER RECALLS TO GET FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191461March 25, 2019
AIR BAGS
LAST WEEK THE AIRBAG LIGHT CAME ON IN MY CAR AND APPARENTLY IT IS THE COIL SPRING IN THE STEERING WHEEL. FROM WHAT WE HAVE DONE OUR RESEARCH ON, THIS IS COMMON FOR THIS VEHICLE BUT IS NOT A RECALL. I DO BELIEVE THAT IF THE IS OCCURING IN SEVERAL OF THESE MODELS, IT SHOULD BE A RECALL. THIS IS DANGEROUS BECAUSE THE AIRBAGS MAY NOT DEPLOY IF THE CAR IS WRECKED. I WOULD APPRECIATE PROPER CHANGE FOR THIS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191208March 24, 2019
STRUCTURE:BODY
DRIVER SIDE PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE. CHILD LOCK IS ON AND NOW I CANNOT OPEN FROM THE INSIDE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190997March 22, 2019
STRUCTURE:BODY
FRONT INSIDE DOOR HANDLES CHROME PEAL OFF CAUSING CUTS ON HANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190339March 20, 2019
SEATS
MIDDLE ROW SEAT LATCHES ARE STUCK AND THE SEATS CANNOT BE MOVED. NO ACCESS TO THE THIRD ROW BECAUSE THE LATCHES ARE STUCK. ALSO, ONE OF THE SEATS IS STUCK IN A RECLINED POSITION, WHICH I BELIEVE IS UNSAFE IN CASE OF AN ACCIDENT. BOTH OF MY YOUNG CHILDREN'S CAR SEATS ARE IN THAT ROW. APPARENTLY, IT IS A COMMON ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. THE LATCHES ARE LOCATED NEXT TO THE HEADRESTS ON BOTH SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190376March 20, 2019
EXTERIOR LIGHTING
THE AIRBAG LIGHT HAS COME ON AND WILL NOT GO OFF. HOOK UP THE DEVICE TO SEE WHAT IT SAYS AND DO NOT EVEN GET A CODE TO HELP. ASK KIA AND THEY SAY IT WILL COST AROUND $1,000 DOLLARS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189998March 19, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I WAS TRAVELING ON A HEY, MAKING A LEFT TURN ONTO A MAJOR HEY, WHEN MY CAR WOULD NOT EXCELLERATE. I WAS ABLE TO TURN OFF THE HEY BUT MY CAR WOULD NOT GO OVER FOUR MILES PER HOUR. I HAD IT TOWED TO MY MACHANIC, HE SAID THE PRONGS BROKE OFF THE THING THAT PLUGS INTO THE COMPUTER, DUE TO CORROSION. SO I HAD IT TOWED TO KIA. THEY SAY I NEED A NEW COMPUTER & IT WILL COST, $5000.00. THIS SHOULD BE A RECALL. WHY CAN'T THEY INSTALL A NEW PLUG & PLUG BACK INTO THE COMPUTER? I'M BEING RIPPED OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190100March 19, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLAMPS QUIT WORKING, EVEN THOUGH I HAVE REPEATEDLY REPLACED. HAPPENS ABOUT 1 EVERY THREE WEEKS. USUALLY HAPPENS ON THE HIGHWAY DURING NIGHT DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187033March 15, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
REAR PARKING BRAKES NEVER WORKED. USING MY SHIFT GEAR FOR PARKING . NOW FRONT DOOR IS NOT OPENING FROM OUTSIDE. WENT TO FORUM ON INTERNET ABOUT THIS ISSUE. THOUSANDS OF KIA SORENTO 2011 OWNERS HAS SAME ISSUE WITH THE DOOR. IF WE GO TO KIA, THEY CHARGE $400 FOR ONE DOOR LOCK! CRAZY! SO MANY KIA OWNERS DON,T WANT A KIA ANYMORE. ME EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186559March 13, 2019
ENGINE
EVERY TIME I CHANGED THE OIL, I NOTICED IT WAS NOT THE SAME AS USED OIL COMING FROM MY OTHER VEHICLES. ENGINE PROBLEMS STARTED APPROXIMATELY 3 YEARS AGO. I WAS CONSTANTLY CHECKING THE OIL AND NEEDING TO ADD. I TOOK THE VEHICLE TO THE KIA DEALER WHERE WE BOUGHT THE CAR AND THEY SAID THE OIL WAS BURNING UP IN THE MOTOR. IT WAS GETTING HOT. I RAN TWO FLUSHES ON THE MOTOR AND THEN CONTINUED MY REGULAR OIL CHANGES. IN FEBRUARY OF 2019 THE MOTOR SEIZED UP AND QUIT WHILE BEING DRIVEN ON CITY STREETS. I DRAINED 4.5 QUARTS OF OIL FROM THE VEHICLE AFTER IT WAS TOWED. I HEARD ABOUT THE RECALL ON VARIOUS YEARS OF KIA/HYUNDAI MOTORS AND THOUGHT THIS MIGH BE THE PROBLEM WITH MY 2011 SORENTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185742March 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
MY CAR JUST IMMEDIATELY STARTED SLOWING DOWN AND IT WAS EXTREMELY HARD TO TURN THE STEERING WHEEL AND THE BRAKES WOULD NOT LET ME BRAKE. I ALMOST WRECKED MY CAR. ALSO MY CAMERA JUST STOPPED WORKING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184767March 7, 2019
AIR BAGS, ELECTRICAL SYSTEM
THE AIRBAG LIGHT CAME ON RANDOMLY AND HAS NOT SHUT OFF FOR SEVERAL YEARS. I WAS TOLD BY A DEALERSHIP THAT IT COULD COST A FEW THOUSAND DOLLARS TO FIX. THIS IS OBVIOUSLY VERY DANGEROUS AND THAT TERRIFYING THAT IT COULD BE SET OFF AT ANY TIME FOR NO REASON OR EVEN WORSE NOT AT ALL. AFTER SEEING SO MANY COMPLAINTS ABOUT THIS ISSUE WHY HASN'T THIS BEEN ADDRESSED OR RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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