Kia Sorento Complaints (2012)

880 consumer complaints on file.

#11230309July 8, 2019
ENGINE
MY CAR WAS DRIVING PERFECTLY AND THEN ALL OF A SUDDEN STARTED CHUGGING, DRIVING EXTREMELY ROUGHLY, AND MY CHECK ENGINE LIGHT CAME ON. I THOUGHT IT MIGHT HAVE TO DO WITH THE RECALL ON ENGINES LIKE MINE SO I TOOK IT TO A KIA DEALERSHIP TO HAVE IT CHECKED OUT AND EXPLAINED MY CONCERN AND THE THE RECALL IN QUESTION HAD BEEN CLEARED BECAUSE IT HADN'T DONE ANYTHING AT THE TIME BUT NOW I WAS CONCERNED THAT WAS THE ISSUE. THEY RAN MY CHECK ENGINE LIGHT AND TOLD ME IT WAS THE IGNITION COILS AND THE FUEL INJECTOR AND THAT IT WOULD COST ME ABOUT $800 BUT THEY WOULDN'T ACKNOWLEDGE MY QUESTIONS ABOUT THE RECALL OR SHOW ME WHAT THE CODES WERE. I TOOK IT TO AUTOZONE TO HAVE THEM RUN THE CODES SO I COULD SEE WHAT THEY WERE AND IT WAS JUST THE IGNITION COIL AND CYLINDER 4 MISFIRING AND NOT THE FUEL INJECTOR AT ALL. I GOT THE IGNITION COILS AND SPARK PLUGS REPLACED BUT IT'S STILL RUNNING ROUGH AND CYLINDER 4 IS STILL MISFIRING AND MY CAR EVEN STALLED OUT ON THE INTERSTATE WHILE I WAS IN THE LEFT LANE. MY CAR IS ONLY 6 YEARS OLD WITH 151,000 MILES ON IT. IT DROVE LIKE A DREAM WHEN I GOT IT AND I'VE TAKEN CARE OF IT REALLY WELL EVER SINCE. I'M AFRAID THIS ISSUE IS OUT OF MY HAND AND HAS SOMETHING TO DO WITH THE CURRENT RECALL OR POSSIBLY ANOTHER ISSUE THAT NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230074July 8, 2019
ENGINE
MY CAR IS HAVING PREMATURE BEARING WEAR AND CAUSING NOISES WITHIN THE ENGINE AT ALL TIMES. I WAS TOLD MY VIN # WAS NOT INCLUDED IN THE RECALL SC147 BUT IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229368July 3, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
2012 KIA SORENTO, WHEN DRIVING AT 30MPH AVERAGE, STRAIGHT OR TURNING, SLOWING DOWN TO A STOP SIGN, OR DRIVING IN PARKING LOTS, AT THE MOMENT OF PRESSING THE BRAKES, THE ENGINE CUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228981July 2, 2019
SUSPENSION
I RECENTLY HAD STRUTS REPLACED DUE TO NORMAL WEAR AND WAS INFORMED THERE WAS AN ISSUE WITH A FRACTURE IN THE RIGHT FRONT AXLE. I WAS FURTHER TOLD IT MAY BE A RECALL. WELL AFTER RESEARCH I WAS TOLD IT WAA FOR 2014 BUT IT IS THE EXACT SAME ISSUE ON MY VEHICLE. I WAS ADVISED TO SUBMIT THIS FOR REVIEW TO SEE IF THIS RECALL OF THE 2014 FRONT AXLE SHOULD BE EXTENDED TO MORE YEARS AS MY ISSUE IS THE EXACT SAME THING. IT DOES MAKE LOUD NOISE AT MILD TURNS. THE MECHANIC STATED IT WILL ONLY GET WORSE AS THE FRACTURE PROGRESSES. I HAVE TO GET THIS FIXED AND CAN'T WAIT TO SEE WHAT YOUR DECISION IF ANY IS BUT MAYBE THIS WILL HELP OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228637July 1, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AS I WAS DRIVING, I NOTICED SMOKE COMING FROM UNDER MY HOOD AND WHEN I PULLED OVER TO CHECK, MY CAR BLEW UP IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228852July 1, 2019
STRUCTURE:BODY
MY WIFE WAS DRIVING ON THE HIGHWAY AROUND 65-70 MPH AND THE REAR FIXED PANORAMIC SUNROOF JUST SHUTTERED IN HER VEHICLE. I READ ABOUT OTHERS HAD SAME ISSUE. I HAD MY 5 YEAR OLD SITTING ON THE BACK SEAT. SHE GOT SCARED BUT LUCKILY DIDN'T GET INTO AN ACCIDENT. WE HAVE DASH CAM VIDEO AND WE HAVE RECORDED THERE WAS NO SIGN OF ANY ROAD DEBRIS HITTING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228546June 30, 2019
POWER TRAIN, SUSPENSION
STEERING WHEEL SHAKING WHEN DRIVING ALSO THE BOOT IS CRACKED AND AFFECTING THE BALL JOINTS ENGINE IS LEAKING OIL FROM UNDERNEATH ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222882June 27, 2019
AIR BAGS
ELECTRICAL PROBLEM WITH THE AIR BAG NOT ALLOWING IT TO DEPLOY IN AN ACCIDENT (AT ALL TIMES), WILL COST $2,000 TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222535June 25, 2019
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 15 MPH, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE FRONT PASSENGER SIDE LOW BEAM HEADLIGHT WAS OUT. A WEEK LATER, THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO TEAM KIA OF EL CAJON (LOCATED AT 541 N JOHNSON AVE, EL CAJON, CA 92020, (619) 444-7200) WHERE IT WAS DIAGNOSED WITH NEEDING A NEW ENGINE AND LOW BEAM HEADLIGHT BULB. THE VEHICLE WAS REPAIRED, BUT THE HEADLIGHT FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222542June 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS EXCESSIVE SMOKE COMING FROM THE REAR TAIL PIPE. THERE WAS ALSO REDUCED ENGINE POWER WHEN NEEDING TO DRIVE MORE THAN 40 MPH. CENTURY 3 KIA (2483 LEBANON CHURCH RD, WEST MIFFLIN, PA 15122, (412) 466-1466) WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURES WERE RELATED TO THE RECALL CAMPAIGN. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE19004 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, ENGINE, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222231June 24, 2019
ENGINE
OUR 2012 KIA SORENTO EXPERIENCED A MAJOR BEARING FAILURE THAT KNOCKED A HOLE IN THE CAST BLOCK ALLOWING THE OIL TO DUMP OUT OVER THE CARS EXHAUST. THE CAR HAD BEEN SERVICE ROUTINELY UTILIZING FULL SYNTHETIC AT 6000 MILE INTERVALS. THE OIL LEVEL AND COOLING SYSTEMS WERE ALL FULL AND THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE CAR HAD 103000 MILES AND HAD JUST BEEN SERVICED. CONTACTED KIA AND EXPLAINED THE SITUATION AND RECEIVED NO EXPLANATION AS TO WHAT MAY HAVE CAUSED THIS SIGNIFICANT FAILURE. THE PREMATURE BEARING FAILURE ISSUE IDENTIFIED ON OTHER MODELS AND INVOLVED IN THE SIGNIFICANT RECALL DEFINITELY APPEARS TO HAVE OCCURRED ON OUR CAR AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222295June 24, 2019
EXTERIOR LIGHTING
DRIVER SIDE HEADLIGHT CONTINUALLY BURNS OUT. WE HAVE BEEN TOLD THAT THE WIRING IN THE HEAD LAMP IS BURNT OUT AND THE ENTIRE HEAD LAMP NEEDS TO BE REPLACED. THIS SEEMS TO BE A CONTINUAL PROBLEM WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221960June 23, 2019
ENGINE
MY BURGUNDY 2012 KIA EX I PURCHASED IN 2017 HAS BEEN GIVING ME NO PROBLEMS I LOVE THE SUV UNTIL 6/18/2019 WHEN I STARTED UP THE SUV AN THERE WAS A RATTLING NOISE IN THE ENGINE WHICH NEVER HAPPENED BEFORE WHEN THE NOISE QUIETED DOWN I PROCEEDED ON ROUTE 51 AN GASSING THE VEHICLE THE NOISE COMES BACK AN IT SOMETIMES FEEL LIKE I'M GOING TO BREAK DOWN AN I DONT WANT TO HAVE A ACCIDENT I SAW THERE ARE SOME RECALLS ON THIS SUV THAT A CLEARLY WASNT AWARE OF AN I JUST WANT TO GET THIS RESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221531June 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 20 MPH, THE CONTACT APPROACHED A RED LIGHT AND THE ENGINE MADE AN ABNORMAL RATTLING SOUND. WHEN THE CONTACT PLACED THE VEHICLE INTO PARK AND BACK INTO DRIVE, THE NOISE STOPPED AND THE CHECK ENGINE OIL INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220965June 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULD OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206, (518) 478-8036) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220840June 18, 2019
ENGINE
ENGINE SEIZED, CAME TO A RED LIGHT CAR DIED HAD IT TOWED AND WAS TOLD THE MOTOR IS LOCKED UP DUE TO BEARING WEAR!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219253June 11, 2019
ENGINE
WHILE DRIVING, THE VEHICLE BECAME VERY SLUGGISH AND THE ENGINE WAS CHUGGING. THE VEHICLE WOULD NOT GO OVER 25 MPH. THE VEHICLE WAS TOWED TO THE DEALERSHIP & I WAS INFORMED THE ENGINE NEEDED TO BE REPLACED, BUT KIA WILL NOT COVER THIS. UPON PICKING THE CAR UP WITH A TRAILER, MY SON-IN-LAW DISCOVERED THERE WAS ABSOLUTELY NO OIL IN THE ENGINE. AFTER ADDING 5+ QUARTS, IT STILL WAS NOT FULL (THE CAR IS NOT DUE FOR AN OIL CHANGE FOR ANOTHER FEW HUNDRED MILES). THERE IS SUCH BAD KNOCKING IN THE ENGINE WHEN IT IS RUNNING THAT IT CANNOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218639June 8, 2019
AIR BAGS
THE AIRBAG LIGHT WILL NOT TURN OFF ON THE DASHBOARD. I HAVE NOT BEEN IN ACCIDENT OR ANYTHING. I TURNED MY CAR ON LIKE NORMALLY AND THE AIRBAG LIKE CONTINUED TO STAY ON INSTEAD OF TURNING OFF ONCE YOU ARE BUCKLED AND STARTED DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218350June 6, 2019
ENGINE
WHILE DRIVING AT APPROXIMATELY 45 MPH THE CAR TURNED OFF WITH THE BRAKES AND STEERING WHEEL LOCKING. LUCKILY I WAS ABLE TO COAST DOWN THE SMALL HILL TO THE SIDE OF THE ROAD. THIS INCIDENT TOOK PLACE ON A TWO-LANE CITY ROAD. I HAD TWO PASSENGERS IN MY CAR AT THE TIME. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WITH THE DIAGNOSIS OF ENGINE FAILURE (SEIZING). THE VEHICLE WAS JUST PICKED FROM SERVICE THE DAY BEFORE AND THERE WAS NO INDICATION OR WARNING THAT I WOULD EXPERIENCE ANY SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218142June 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS COMING FROM THE ENGINE THAT CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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