Kia Sorento Complaints (2007)

154 consumer complaints on file.

#11209242May 22, 2019
AIR BAGS, SEATS
( PASSENGER SIDE ) AIRBAG IS NOT ACTIVATED WHEN A PASSENGER IS IN SEAT. KIA REPLACED THE THE SENSOR AND AFTER RETURNING HOME IT STILL WAS NOT WORKING.KLA TOLD ME THAT SENSE IT HAS BEEN ALREADY REPLACED THERE IS NOTHING ELSE THEY WOULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190193March 20, 2019
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL. AIR BAG LIGHT ON DASH STAYS ON AT ALL TIMES AND "PASSENGER AIR BAG ON/OFF" INDICATOR INDICATES OFF, EVEN WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. ADDITIONALLY, HORN WON'T BLOW AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186836March 14, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VANCOUVER KIA (3400 NE AUTO MALL DR, VANCOUVER, WA 98662, (360) 342-9104) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152949November 20, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SERVICE BRAKE HYDRAULIC SWITCHES BRAKE LIGHT, EXTERIOR LIGHTING BRAKE LIGHT SWITCH, AIR BAG FRONTAL SENSOR/CONTROL MODULE. NO BRAKE LIGHT WHEN BRAKE IS PRESS, CRUISE ONTROL, ESC LIGHT, AIR BAG AND GEAR SHIFT WILL NOT MOVE FROM PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150806November 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAKATA RECALL: VEHICLE IS UNSTABLE WHEN DRIVING, IT JUMPS WHEN ON MOTION. WHEN DRIVING IN THE NIGHT THE HEAD LIGHTS GOES ON AND OFF, REAR WIPER IS WORKING NON STOP EVEN WHEN THE CAR IS OFF. THIS ELECTRIC SYSTEM DYSFUNCTION ALSO AFFECTS THE RADIO SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118771August 9, 2018
UNKNOWN OR OTHER
THIS MORNING I WAS IN A CITY STREET HAD JUST LEFT HOME AND TURN ON THE FRONT DEFOGGER, AFTER 2-3 MIN. I NOTICED SOME SMOKE AND SMELLED SOMETHING BURNING. THEN I HEARD A CRACKLING SOUND. I LOOKED AROUND AND DIDNT KNOW WHAT WAS BURNING. I THEN TURNED AROUND TO HEAD BACK HOME. THERE WAS NO ONE ELSE ON THE ROAD. I THEN TURNED OFF THE DEFOGGER AND NOTICED THE CRACKING SOUND WAS MY WINDSHIELD HAD CRACKED FROM THE BOTTOM LEFT SIDE ABOVE WHERE THE VIN # IS LOCATED. NOW IM AFRAID THAT MY TRUCK WILL CATCH ON FIRE IF I TURN ON THE FRONT DEFOGGER. SO, I WONDERING IF YOU HAVE RECEIVED ANY COMPLAINTS REGARDING THE DEFOGGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111117July 13, 2018
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 218,000. **TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098892May 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE DECELERATED AND STALLED. ALSO, THE CHECK ENGINE AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071930February 9, 2018
AIR BAGS
FRONT PASSENGER AIRBAG LIGHT IS ALWAYS ON , I PURCHASED THIS CAR LAST 2016 AND WHEN I CHECKED FOR RECALLS SAID NOTHING PENDING BUT THIS ISSUE ITS BEEN ALWAYS SINCE I BOUGHT IT ,SOMETIMES LIGHT GOES BLINKING,VEHICLE IS IN USE ,CALLED KIA AND THEY SAID THIS CAR WAS ALREADY CHECKED FOR THAT RECALL .RECALL # SC076A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032964October 11, 2017
POWER TRAIN, SUSPENSION
WE HAD AN ELECTRICAL ISSUE WITH THE CAR AND IT WAS TOWED TO A DEALERSHIP A COUPLE HUNDRED MILES FROM HOME. THERE THE DEALER NOTICED THE BRACKET THAT HOLDS THE REAR END ON HAD RUSTED AWAY AND IT WAS LEAKING FLUID. THE CAR HAS AROUND 45,000 MILES ON IT AND I FEEL THAT AN ISSUE LIKE THIS SHOULD HAVE BEEN A RECALL AS I HAVE SINCE FOUND IS A COMMON PROBLEM AND WAS RECALLED IN EUROPE FOR THE SAME THING. MY DAUGHTER COULD HAVE BEEN KILLED. THIS CAR HAS BEEN IN A KIA DEALERSHIP 3 TIMES SO FAR THIS YEAR FOR AN OIL LEAK ISSUE AND THEY SHOULD HAVE MENTIONED THIS ISSUE. THE WARRANTY RAN OUT IN MAY AFTER THE LAST VISIT UP TO THIS ONE. THE DEALER EVEN SAID THERE COULD HAVE BEEN A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024825September 21, 2017
AIR BAGS, SERVICE BRAKES
TAKATA RECALL- I HAVE CHANGE ALL THE BREAK PADS, AND WHEN I PRESS THE BREAK PEDAL I GOES ALL THE WAY DOWN TO THE FLOOR PANEL. I HAVE ALL READY BLEED ALL THE LINE TO GET THE AIR OUT, BUT IT NOT WORKING. THEIR IS NO BRAKE LIGTH ON, AND ON CARS.COM I SEE SOME RECALLS AND THE KIA'S RECALL CAMPAIGN NUMBER IS SC098. PLEASE HELP THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021024September 1, 2017
AIR BAGS
I MAY LOVE MY KIA SORENTO BUT WHEN IT COMES TO SAFETY DEVICES AND FAULTY AIR BAGS KIA COULD CARE LESS ABOUT ONES SAFETY. I HAVE BEEN PARTS AND SERVICE DIRECTOR FOR CHRYSLER, FORD AND MITSUBISHI AD WHEN THESE COMPANIES HAVE FAULTY AIR BAG COMPONENTS CAUSING LIFE AND DEATH SCENARIOS THEY DO NOT LOOK AT WARRANTY DATES AND MILEAGE. I HAVE THE SORENTO THAT JUST FALLS OUT OF A RECALL QUALIFICATION BY A COUPLE MONTHS AND THEY ARE REFUSING THE REPAIR THE AIR BAG FAULT SAYING MAYBE THEY WILL COVER HALF. WELL KIA FORCES THE REPAIR TO BE A COMPLETE SEAT AS THEY DO NOT HAVE REPAIR PARTS FOR THE AIR BAG SENSOR. WHEN I WAS AT CHRYSLER CUSTOMERS WOULD CALL THE CHRYSLER HOTLINE AND CHRYSLER WOULD DO A DEDUCTIBLE COPAY ON TRANSMISSION FOR ANYWHERE BETWEEN 200-500 FOR CARS OUT OF WARRANTY BY OVER 20K AND MORE THAN A YEAR. WHEN IT CAME TO SAFETY CHRYSLER VERY RARELY EVER CHARGED A DEDUCTIBLE OR COPAY NO MATTER WHAT TIME OR MILEAGE. . . . . . .... .. GUESS AS MUCH AS I LOVE MY KIA SORENTO KIA DOES NOT CARE ABOUT ONES LIFE AND SAFETY WHERE CHRYSLER PUTS THE SAFETY AS NUMBER ONE. NOT SURE I WILL BE RECOMMENDING ANY KIA'S ANYMORE AS THEY DO NOT CARE ABOUT THE LIFE OF THE DRIVER OR PASSENGER. SO WHEN THE AIR BAG DOES NOT WORK PROPERLY AND CAUSES A DEATH KIA WILL BE SEEN IN COURT PAYING OUT A LOT OF MONEY FOR THE DEATH THEY CAUSED. ALSO JUST FOR INFORMATION THE REPRESENTATIVE I HAVE BEEN SPEAKING WITH IS AS POLITE AS A SNAKE AND JUST PLAIN ARROGANT SAYING IT IS MY FAULT FOR THE FAILURE WHEN THERE IS A RECALL FOR THE EXACT PROBLEM BUT MY CAR PRODUCTION DATE IS OFF BY A MONTH OR TWO. THIS WILL BE TAKEN LEGAL S THE AIR BAG IS A SAFETY ISSUE AND KIA REFUSES TO ACCEPT FAULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020595August 30, 2017
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ESC AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE MASSAGE "LIMP HOME" WOULD DISPLAY BEFORE THE VEHICLE'S SPEED WOULD SUDDENLY REDUCE TO APPROXIMATELY 15 MPH. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER GRAND KIA OF DENVER CO. AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010978July 27, 2017
AIR BAGS
PASSENGER AIR BAG LIGHT IS ON. THE DEALER SAID THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDS REPLACEMENT. I HAVE BEEN READING MANY OTHERS ARE EXPERIENCING THIS PROBLEM WHICH COULD CAUSE THE AIR BAG MAY DEPLOY UNEXPECTEDLY OR NOT EVEN AT ALL. THE DEALER SAID MY CAR DOES NOT FALL UNDER SOME RECALL WITH THE SAME PROBLEM FOR DIFFERENT PRODUCTION DATES. THE DEALER WAS QUICK TO SAY T WOULD COST AROUND $2000.00 TO FIX THIS. CALLED KIA AND THEY SAID IT IS NOT A SAFETY ISSUE THEY WORRY ABOUT. SCARY IT IS AN AIR BAG FAULT. I HAVE BEEN GOING BACK IN FORTH WITH DEALER AND CORPORATE FOR ASSISTANCE BUT THERE IS NO HELP AND I FOUND THIS SITE SEARCHING AND HOPE YOU CAN HELP NOT JUST ME BUT ALL THE OTHERS OUT THERE HAVING THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983158May 2, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY 07 KIA SORENTO WHEN TRYING TO ENTER THE STATE HIGHWAY. WHEN YOU PUSH DOWN ON THE ACCELERATOR PEDAL. THE VIECHEL STATE TO ACCELERATE AND THEN ALL OF A SUDDEN THE ESC. LIGHT COMES ON AND THE SUV. GOES INTO SAFE LIMP MODE. WHERE IT WILL NOT ACCELERATE AND WILL NOT CLIMB OVER 20MPH. FOR A VERY LONG PERIOD. MY FAMILY AND I HAVE BEEN IN A FEW SITUATIONS WHERE WE WERE ALMOST HIT. LOOKING ONLINE I CAN SEE THAT THIS IS FAR FROM BEING A ISOLATED ORDEAL. AND THAT BECAUSE OF THE AGE OF THE VIECHEL . I AM READING WHERE MORE AND MORE PEOPLE ARE DEALING WITH THE SAME ISSUE BUT NOT GOING TO THE DEALER BECAUSE OF THE COST INVOLVED. WITH THE NUMBER OF THE VIECHELS SOLD THERE HAVE TO BE QUITE A FEW THAT HAVE RESULTED IN A ACCIDENT THAT INVOLVES BODILY INJURY. IF NOT GOD FORBID EVEN DEATH. I JUST HOPE THIS REACHES THE DESK OR SCREEN OF SOMEONE WHO CAN INVESTIGATE THIS MATTER. A LOT BETTER THAN WHAT I AM CAPABLE OF DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971521April 9, 2017
STRUCTURE:BODY
THE RIGHT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAVE MADE EVERY ATTEMPT TO OPEN THE DOOR SHORT OF CUTTING THE INTERIOR PANEL. THIS IS A MAJOR SAFETY ISSUE NOT MENTION A MAJOR INCONVENIENCE. WHILE RESEARCHING THIS ISSUE ON THE INTERNET I FOUND THAT THIS LOCKING DOOR ISSUE SEEMS TO BE A SERIOUS PROBLEM WITH MANY OWNERS AND SEVERAL KIA MODELS COVERING YEARS FROM 2004 TO 2011. THERE WERE THIRD PARTY REPORTS OF A CLASS ACTION LAWSUIT. THE ISSUE WITH MY VEHICLE OCCURRED AFTER RETURNING TO OUR VEHICLE AFTER SHOPPING AT LOWE'S. THE DOOR WORKED WHEN WE ARRIVED AT THE STORE. WE HAD OPENED THE DOOR TO RETRIEVE AN ITEM TO RETURN TO THE STORE. I WOULD ALSO LIKE TO NOTE THAT I HAVE HAD TO HAVE THE DRIVERS DOOR AND FRONT PASSENGER DOOR LATCHES REPAIRED FOR A SIMILAR PROBLEM WHERE THEY WOULD NOT OPEN FROM THE OUTSIDE DUE TO A PLASTIC PART BREAKING. IT HAPPENED A THIRD TIME ON THE DRIVERS DOOR A COUPLE OF YEARS AGO AND I FIXED IT WITH MY OWN, STRONGER HOME MADE PARTS. I HAVE A 1972 CHEVELLE AND A 1967 CAMARO AND THOSE, ORIGINAL, DOOR LATCHES WORK FLAWLESSLY. THERE IS NO EXCUSE FOR THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971206April 7, 2017
ELECTRICAL SYSTEM
WHEN CAR IS IN MOTION EVEN WHEN CRUISE CONTROL IS ON GOING OVER 30 MILES AN HOUR, THERE WILL BE A HESITATION IN FORWARD MOTION. ITS NOT A TRANSMISSION JERK. ITS A PAUSE WHILE IN MOTION. THE HEADLIGHTS ALSO DO THE SAME WHEN ON. THEY WILL BE ON NORMAL THEN GO DIM WHILE IN MOTION. WE HAVE TROUBLE SHOOTED AND NO CODES COME UP. WE BELIEVE IT IS AN ELECTRICAL ISSUE. WE HAVE ONLY HAD VEHICHLE FOR 2 YRS AND ITS DONE THIS EVERY SINCE WE HAD IT BUT ITS GOTTEN WORSE. WASNT AS NOTICABLE WHEN WE PURCHASED BUT IT WASNT BEING DRIVEN FOR LONG DISTANCES. NOW IT HAS BEEN DROVE ON LONG TRIPS AND IS VERY NOTICEABLE. FEELS LIKE THE CAR WILL JUST STOP/SHUT DOWN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926392November 16, 2016
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE ALTERNATOR FAILED AGAIN AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS ONCE AGAIN REPAIRED, BUT THE FAILURE PERSISTED APPROXIMATELY A MONTH LATER. THE CONTACT STATED THAT THE ALTERNATOR WAS REPLACED A TOTAL OF EIGHT TIMES SINCE APRIL OF 2016. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. . ..UPDATED 12/12/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917735October 21, 2016
STRUCTURE:BODY:DOOR, AIR BAGS
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WAS JAMMED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905589September 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY ESC LIGHT WILL COME ON AND MY CAR WILL LOSE ALL POWER,STEP ON GAS AND NOTHING HAPPENS, HAVE TO PULL OVER, STOP ENGINE AND RESTART, THEN CAR RUNS NORMAL, THIS SEEMS TO BE VERY DANGEROUS IF HAPPENS ON FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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