Kia Sorento Complaints (2013)

983 consumer complaints on file.

#11394910February 6, 2021
STRUCTURE:BODY
AT ROUGHLY 60,000 MILES WE STARTED NOTICING PAINT CHIPPING ABOVE THE WINDSHIELD ON OUR 2013 KIA SORENTO. ABOUT TWO WEEKS AGO PIECES OF PAINT 2 INCHES LONG FLAKED OFF THE PASSENGER POST BETWEEN THE WINDSHIELD AND DOOR. I REPORTED THIS TO KIA AND THEY STATED REPAIRS ARE NOT COVERED. I HAD AN ESTIMATE DONE AT A KIA DEALER THAT CAME BACK $2500.00 +.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394393February 3, 2021
STRUCTURE:BODY
THE COLOR OF THE CAR IS SNOW WHITE PEARL. AND OUT OF NOWHERE, THE PAINT STARTED TO PEEL OFF. FIRST, IT WAS ON THE HOOD, AND NOW THE A-PILLAR. THE CAR DOESN'T HAVE ANY ACCIDENTS AND IT'S THE ORIGINAL MANUFACTURER'S PAINT. THE PAINT SHOP GUY TOLD ME IT'S JUST GOING TO GET WORTH WHEN PEELING STARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390853January 31, 2021
EXTERIOR LIGHTING
ON DEC 31 2020 I REPLACED BOTH HEADLIGHT BULBS DUE TO THE PASSENGER BULB BEING OUT. ON APPROXIMATELY JAN 20TH 2021, BULB WAS NOT ON (DRIVER'S SIDE WAS ON). PULLED BULB AND PUT IT BACK IN, MAKING SURE IT WAS SECURELY SEATED. TURNED ON LIGHTS, BULB CAME BACK ON. THE NEXT DAY, NOTICED BULB WAS OUT AGAIN (DRIVER'S SIDE STILL WORKING). BOUGHT A NEW BULB, REPLACED OTHER BULB WHICH IS LESS THAN 3 WEEKS OLD. ON APPROXIMATELY JAN 30TH, NOTICED BULB WAS OUT AGAIN (DRIVER'S SIDE STILL WORKING). VEHICLE HAS NEVER BEEN IN AN ACCIDENT, NOR HAS THE HEADLIGHT ASSEMBLY BEEN REPLACED, ONLY THE BULB. ON JAN 31 I PULLED EXISTING BULB, SNAPPED BACK INTO PLACE, TURNED VEHICLE BACK ON. BULB WHICH APPEARED TO NOT BE WORKING, TURNED ON. PULLED BULB AND PUT IN THE PREVIOUS BULB (BOUGHT DEC 31 2020) BACK IN, SNAPPED IN PLACE, TURNED VEHICLE ON, AND BULB WORKED. THIS WOULD SEEM TO INDICATE A PROBLEM WITH EITHER THE HEADLAMP ASSEMBLY, OR THE "PIGTAIL" FOR THE LOW BEAM BULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390227January 27, 2021
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED AFTER DRIVING AND PARKING THE VEHICLE, THE CONTACT SMELLED BURNING OIL AND AN ELECTRICAL ODOR COMING FROM UNDER THE HOOD. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTIFIED AN INDEPENDENT MECHANIC WHO RECOMMENDED THAT THE OIL BE TOPPED OFF TO FIX THE FAILURE HOWEVER, THE FAILURE THE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390256January 27, 2021
ENGINE
MY ENGINE STARTED LEAKING FROM THE GASKETS. IN FURTHER REVIEWING THE ISSUE WAS THE BOLTS THAT HOLD THE ENGINE WERE ALL LEAKING. THE ENGINE WAS TOTALED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390014January 26, 2021
ENGINE
WHILE DRIVING, MY TRUCK STALLED WHILE TURNING INTO A PARKING LOT. IMMEDIATELY AFTER THE STALL, THE ENGINE LIGHT CAME ON AND STARTED BLINKING, SHORTLY AFTER THE BATTERY LIGHT CAME ON AS WELL. I PARKED THE CAR IN A SAFE LOCATION TO CHECK THE VEHICLE. THE VEHICLE WOULD NOT TURN OVER. I NEEDED TO JUMP THE CAR SEVERAL TIMES IN ORDER FOR IT TO TURN BACK ON. THE ENGINE LIGHT STILL APPEARS BLINKING AS I DROVE IT TO GET A DIAGNOSTIC READING . WHILE DRIVING THE CAR , LEAVING IDLE THE CAR WOULD JERK AND HAVE A HARD TIME MOVING BACK INTO MOTION. THE CODE READ P1236 KNOCK SENSOR FAULT/SENSOR BAD. MY CAR HAD JUST COME OUT OF KIA TWO WEEKS PRIOR IN FULL HEALTH. THIS ISSUE CAME OUT OF NO WHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389789January 25, 2021
ENGINE
MY CAR IS AN EBONY BLACK 2013 KIA SORENTO. ON JULY 22ND, 2019, I WAS DRIVING THE CAR TO ATLANTA GA AND IT JUST CAME TO A DECELERATION MODE AND STOPPED IN HE MIDDLE OF THE ROAD. I GOT IT TOWED BY AAA AND BROUGHT IT HOME AND THE SENT IT TO THE DEALERSHIP. I WAS CALLED AND TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT MY ENGINE IS KNOCKING AND IT IS GONE. I BROUGHT THE CAR HOME AND IT HAD BEEN SITTING ON MY DRIVE WAY EVER SINCE, LATE LAST YEAR, I SAW A NEWS ITEM RECALLING A LITANY OF KIA VEHICLES AND WHICH I BELIEVED MINE WAS INCLUSIVE BASED ON THE PROBLEM THEY CLAIMED IT IS DEVELOPING OR HAD DEVELOPED AND THE YEAR MODELS. I CALLED NHTSA TODAY AND WAS TOLD MY VIN NUMBER IS NOT INCLUSIVE. I DO NOT SEE WHY A CAR OF LESS THAN 6 YEARS OLD, WITH 135,000 MILES ON IT WITHOUT ANY ENGINE SIGN WILL STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY CHECK ENGINE SIGN AND WARNING. I STILL HAVE THE CAR ON THE DRIVE WAY AND START IT TO WARM IT UP. THIS INCIDENT OR BREAK DOWN OCCURRED BEFORE HOGANSVILLE EXIT ON THE I-85 NORTH IN GEORGIA. THANKS IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389658January 24, 2021
ENGINE
MY ENGINE LIGHT WENT ON AND I IMMEDIATELY TOOK IT TO MY MECHANIC. THERE WAS NO OIL IN MY CAR, EVEN THOUGH THE OIL LIGHT NEVER CAME ON. TWO INDEPENDENT MECHANICS SAID I NEED A NEW ENGINE. EVEN THOUGH MY ENGINE HAS A LIFETIME WARRANTY DUE TO A CLASS ACTION SUIT, THE KIA DEALERSHIP SAID THEY COULD NOT OPEN A CLAIM UNLESS MY ENGINE SEIZES UP, WHICH CAN HAPPEN ANYTIME, ANYWHERE. I TOLD THEM I DO NOT FEEL COMFORTABLE ALLOWING THAT TO HAPPEN, AND THEY AGAIN SAID THERE IS NOTHING THEY CAN DO, THAT KIA IS NO LONGER COVERING EXCESSIVE OIL CONSUMPTION AS OF NOV. 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387810January 13, 2021
EXTERIOR LIGHTING
THE PASSENGER HEADLIGHT AND TAIL LIGHT BULBS BURN OUT QUICKLY. THE CONNECTOR TO THE LOW BEAM HEADLIGHT HAS MELTED AND BEEN REPLACED MANY TIMES, EVEN BY THE DEALERSHIP. THERE IS LIKELY TOO MUCH AMPERAGE AND OR POWER GOING TO THE PASSENGER SIDE OF THE VEHICLE, CAUSING THE ISSUE AND POSSIBLY DUE TO A FAULTY WIRING DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387497January 11, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE OIL SENSOR WAS NOT OPERABLE AND THE CHECK ENGINE LIGHT WA ILLUMINATED WHILE OPERATING THE VEHICLE. THE FAILURE WAS CAUSED BY AN OIL LEAK NEXT TO THE ENGINE MAIN SEAL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE ENGINE WOULD OVERHEAT AND CATCH ON FIRE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386352January 4, 2021
ENGINE
MY ENGINE LIGHT CAME ON (HAD THAT CK..REPALCED THE GAS CAP) THEN MY CAR BEGIN TO MAKE A STRANGE NOISE. I HAD IT CHECKED OUT AT A NTB AND THE TECHICIAN SUGGESTED THAT I TAKE MY VECHILE TO THE DEALERSHIP (THEY WERE LIMITED TO HELPING). I HAD AN APPT AT KIA OF EASTON COLUMBUS OHIO ON 11/12 OR 11/13. I RECALL MY CAR BEGINING TO SHAKE WHILE DRIVINGNI WAS ON A MAIN BUSY STREET LEAVING WALMART ON A SCALE FROM 1 TO 5 THE SHAKING WAS A 2..IT BECAME A LITTLE WORSE...I CALLED MY DA AND SAID MY CAR IS ACTING REALLY STRANGE I THINK WE SHOULD TAKE IT NOW SO WE DID..MY CAR WAS SHAKING EVEN WORSE ITS AT A 5 NOW AND THEN SMOKOING SOME I WAS ON A MAIN BUSY STREET AS MY DA FOLLOWED ME TO DROP MY CAR OFF. THE DEALERRSHIP WAS CLOSED. MY MOM CALLED THE NEXT DAY AND SAID THERE IS A RECALL ON 2013 KIA SEDRENTO ENGINES HOWEVER THE ONLY INFO I KNOW IS THAT THE ENEGINE WAS KNOCKIN AND INTERNAL DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386431January 4, 2021
ENGINE
WHILE DRIVING ON HIGHWAY AT ABOUT 65 MPH LOUD KNOCKING FROM ENGINE , THEN STOPPED. SHOP SAID THAT ENGINE HAD SEIZED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386348January 4, 2021
ENGINE
WAS ON THE FREEWAY GOING ABOUT 60 MILES ALL OF A SUDDEN THE CAR COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON. HAD THE CAR TOWED TO A REPAIR SHOP AND WAS TOLD THE ENGINE BLOW. ON 9/17/20 HAD THE CAR TOWED TO A KIA DEALER WHERE IT HAD BEEN FOR THE LAST 3 MONTHS NOW GOING ON 4 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386216January 3, 2021
ENGINE
AT 123K MILES, MY ENGINE SHUT OFF IN THE MIDDLE OF A MOUNTAIN PASS. RESTARTED WITH NO ISSUES EXCEPT OIL LIGHT FLASHED ON THEN OFF. CHECKED THE OIL AND I HAD NO OIL, COMPLETELY DRY. I HAVE ALWAYS DONE TIMELY MAINTENANCE, HAVE HAULED A UHAUL ACROSS COUNTRY 5 YEARS AGO, NEVER BURNED OIL. HAD THE CAR CHECKED FOR OIL LEAKS AND THERE ARE NONE. RESEARCHED THE PROBLEM WITH BURNING G OIL AND ACROSS THE BOARD, REGARDLESS OF THE KIA YEAR, KIA'S CARS HAVE THIS PROBLEM, YET NO RECALLS OR ACKNOWLEDGEMENT FEOM KIA THAT THERE IS A MAJOR PROBLEM. DEALERSHIPS ARE LYING TO OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384746December 23, 2020
STRUCTURE:BODY
PAINT IS PEELING OFF BONY. WHITE PEARL. THIS APPEARS TO BE A VERY WIDESPREAD PROBLEM WITH HYUNDAI AND KIA AUTOMOBILES AS THERE ARE PEOPLE ESTABLISHING CLASS ACTION LAWSUITS ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383836December 16, 2020
ENGINE
TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SHE BEGAN TO NOTICE A DARKISH GRAY SMOKE EMIT FROM THE VEHICLE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED OFF TO THE SHOULDER AS HER HUSBAND WENT TO INSPECT THE HOOD. UPON OPENING THE HOOD, FLAMES BEGAN TO EMIT FROM ENGINE AND THE CONTACT AND HER MOTHER IMMEDIATELY EXITED THE VEHICLE. THE AUTHORITIES WERE CALLED TO THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. NO INJURIES WERE SUSTAINED AS A RESULT OF THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND DESTROYED. THE CONTACT CALLED TROPHY KIA OF CARSON(22020 RECREATION RD, CARSON, CA 90745) WHERE THEY INFORMED HER THAT THEY WERE UNAWARE OF SUCH FAILURE AND OFFERED NO FURTHER ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V750000(ENGINE); HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11383301December 14, 2020
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
MY 2013 KIA SORENTO BACKUP CAMERA RECENTLY STOPPED WORKING, AFTER RESEARCHING ON THE INTERNET IT SEEMS LIKE A VERY COMMON ISSUE FOR A LOT OF KIA MODELS BECAUSE THE CAMERAS ARE NOT PROPERLY SEALED AND GET CORRODED INSIDE OF THEM. WHEN I SHIFT THE CAR TO REVERSE THE SCREEN IS BLACK, THE DISTANCE LINES SHOW UP BUT NO CAMERA VIDEO FEED OR SOMETIMES IT IS INTERMITTENT AFTER WAITING FOR 20+ SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378459December 8, 2020
STRUCTURE:BODY
PEARL WHITE PAINT IS PEELING, CHIPPING, AND DELAMINATING. DEFECTIVE PEARL WHITE PAINT . RUST APPEARING DUE TO DELAMINTION INSIDE DRIVE SIDE DOOR CAUSING DOOR TO DETORIATE AND SAFETY CONCERNS FOR DOOR DETERIORATING. ALSO MAJOR RUST DUE TO PAINT DELIMATIING AROUND FRONT WIND SHIELD. VERY CONCERNED FOR SAFETY OF WINDSHIELD DUE TO PAINT/RUST/PEEL/CHIP. THERE IS A MAJOR DEFECT IN MILLIONS OF KIA VEHICLES DUE TO PEARL WHITE PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378515December 8, 2020
ENGINE
TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, FLAMES WERE SUDDENLY PRESENT COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES AND FILED A FIRE REPORT. DURING THE INCIDENT THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER JIM SHORKEY KIA LOCATED AT 1050 PITTSBURGH RD, UNION TOWN, PA 15401 WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ENGINE WAS PREVIOUSLY REPLACED UNDER THE NHTSA CAMPAIGN NUMBER: 17V224000(ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 150,000. INVALID VIN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11378229December 7, 2020
ENGINE
THE CAR HAS CUT WHILE I WAS DRIVING ON A CITY STREET, IT HAS CUT OFF WHILE SITTING AT A TRAFFIC LIGHT ; IT ALSO DRAGS LIKE ITS PULLING A HEAVY LOAD. AS I WAS DRIVING ON THE HIGHWAY THE KIA DECIDES TO ALMOST CUT OFF, BUT HAS A DRAGGING AFFECT TO IT AND THE PICTURE OF THE TIRES TURNING COMES UP; SO THEN I HAVE TO PULL OFF THE ROAD, CUT OFF THE IGNITION, RE-CRANK THE VEHICLE AND THE SLUGGISHNESS OR PULLING OF THE VEHICLE CHANGES TO A NORMAL MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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