Kia Sorento Complaints (2011)

1,520 consumer complaints on file.

#11399069March 4, 2021
SUSPENSION
VEHICLE WAS BEING OPERATED AT A SPEED OF 35 MPH WHEN THE RIGHT FRONT STRUT SUFFERED A STRUCTURAL FAILURE. THERE WAS NO IMPACT, STRUT FAILED DUE TO CORROSION. VEHICLE HAS 85500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398823March 3, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CONTROL OPTION FUNCTIONS ON THE STEERING WHEEL FAIL. CRUISE CONTROL, RADIO, AND PHONE BUTTONS ALL HAVE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398152February 27, 2021
POWER TRAIN, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THE ENGINE LIGHT CAME ON AND ALL OF A SUDDEN, I COULDNT ACCELERATE ANY LONGER. IT OCCASIONALLY GOES OFF BUT ANYTIME IT COMES ON, I CANT ACCELERATE AND THE CAR JERKS WHEN CHANGING GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397502February 23, 2021
STRUCTURE:BODY
MY PEARL WHITE PAINT IS PEELING IN SHEETS ON THE REAR QUARTER PANEL ON THE DRIVERS SIDE AND IS COMING OFF ALL ALONG EACH SIDE OF THE WINDSHIELD AND IN SPOTS ALL ALONG THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396109February 13, 2021
ELECTRICAL SYSTEM
MY ALTERNATOR WENT OUT AND KIA REPLACED IT, I WAS STILL UNDER WARRANTY WITHIN 15 MONTHS THE SECOND ALTERNATOR WENT OUT ON THE FREEWAY TRAVELING AT 70 M HR THE CAR WITH NO WARNING THE CAR COMPLETELY DIED ON THE INSIDE LANE NO BRAKES, NO GAS, NO LIGHTS, THIS WAS SUCH A DANGEROUS WE COULD HAVE BEEN KILLED I HAD TO PAY OVER 900.00 TO GET THIS REPLACED, I'M CONSTANTLY HAVING TO REPLACE BATTERIES AND ALTERNATORS I'M KNOW FOR THE 3RD TIME HAVING TO HAVE THIS DONE AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395866February 12, 2021
SERVICE BRAKES, ENGINE, SUSPENSION
2011 KIA SORENTO EX 3.5 ENGINE SPORT UTILITY VEHICLE HAS RANDOMLY CHANGED IN THE WAY ITS FEELS SAFE WITH ROUGH INSTABILITY IN MY SUSPENSION COMPONENTS.MY BRAKES FAILED WHILE DRIVING ON A RANDOM BASIS AS WELL AS WHEN CAR IS PARKED WILL RANDOMLY CLICK IN MY GEAR SHIFT MECHANISM AND WILL FAIL TO LOCK WHEN CAR IS PARKED AND SHUT OFF IT WILL CLICK WHEN BRAKES ARE DEPRESSED.MY FRONT LIGHTS HAVE DIMMED AND BOTH BRAKE LIGHTS HAVE BURNED OUT CONSISTENTLY AS WELL AS MY STEERING WHEEL HAS FAILED WITH ELECTRICAL COMPONENTS RANDOMLY.CAR HORN IS INOPERABLE AND MY CRUISE CONTROL STOP FUNCTIONING. MY ALTERNATOR BURNED OUT ON ME AND MY CAR HAS HISTORIAL PROOF OF CONSISTENT MAINTENANCE WITH CAR FAX REPORT IN HAND .MY GAS MILAGE HAS SINCE DECREASED. MY SUSPENSION FEELS UNSAFE TO DRIVE AND REALLY BAD ON BUMPS AND AVERAGE ROAD CONDITIONS ARE ALSO VERY UNPLEASANT SO I HAVE PARKED IT UNTIL IT'S FIXED FOR ACTIVE RECALLS AND OTHER POTENTIAL MANUFACTURER DEFECTS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11390887January 31, 2021
POWER TRAIN
RANDOM AND INTERMITTENT DRIVETRAIN SHUTTERING AND VIBRATION - SINCE AUG2019 THE 2011 KIA SORENTO EX AWD HAS EXPERIENCED INTERMITTENT AND SUDDEN SEVERE SHUTTERING AND VIBRATION FROM THE DRIVETRAIN. THE VEHICLE HAS BEEN BROUGHT TO A KIA DEALERSHIP ON 3 OCCASIONS AND THE PROBLEM COULD NOT BE REPLICATED NOR DIAGNOSED. YET THE PROBLEM REMAINS. THE ISSUES HAS RANDOMLY OCCURRED A TOTAL OF 8 TIMES STARTING IN AUG2019 AND MORE RECENTLY IN JAN2020. THE FREQUENCY OF THE SHUTTERING / VIBRATION IS DIRECTLY RELATED TO THE SPEED OF TRAVEL (VIBRATION FREQUENCY SLOWS AS THE VEHICLE SLOWS). ON EACH OCCASION, I HAD TO PULL OVER TO A COMPLETE STOP SINCE THE VIBRATION WAS SO SEVERE. HOWEVER, FOLLOWING A COMPLETE STOP THE VIBRATION AND SHUTTERING WOULD DISAPPEAR WHEN PLACING THE CAR IN DRIVE AND PROCEEDING TO DRIVE AGAIN. THIS ISSUE REMAINS UNRESOLVED, AND I CONSIDER IT A SAFETY ISSUE. ADDITIONAL INFO IN THE ATTACHMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389824January 25, 2021
ELECTRICAL SYSTEM
INSTRUMENT PANEL WARNING LIGHTS ALL COME ON DURING DRIVING. SHUT VEHILE OFF AND RESTART AFTER SEVERAL HOUR , RESTART AND THE WARNING LIGHTS ARE ALL OFF. THEY WILL ALL COME BACK ON AGAIN AFTER A WHILE WHEN DRIVING .THIS HAS BEEN INTERMITENT FOR TWO MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388845January 19, 2021
ENGINE
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START, WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN. THE CONTACT CALLED TAYLOR KIA OF TOLEDO (6300 CENTRAL AVE, TOLEDO, OH 43615:419) 842-8811) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388180January 14, 2021
ENGINE
IT STARTED LIKE A LOW SOUND FROM THE ENGINE WHEN I TRIED TO SPEED UP THREE DAYS BEFORE MONDAY. AND THIS NOISE WAS GROWING WHILE DRIVING ON ROAD. THE CAR SLOWED DOWN GRADUALLY AND STOPPED THE ENGINE. THE MECHANIC HELPED ME REACH MY APT AND PARKED AFTER HE CHANGED ONLY THE STARTER, HE SAID ENGINE FAILURE DUE TO DEFEATED BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387174January 8, 2021
ENGINE
I HAVE A 2011 KIA SORENTO WHIHC HAS 136K MILEAGE ON IT. AT 2014 WHILE I WAS ON DEALER FOR REGULAR MAINTENANCE THEY BURNNED MY ENGINE AND REPLACED WITH NEW ONE. CAN HAD 25K ON IT. LAST FRIDAY I WAS DRIVING ON HIGHWAY AND MY CAR STARTED TO MAKE SOUND AND SOUND STARTED TO COME FROM ENGINE AND IT STOPPED COMPLETELY. MJAOR ENGINE FALIURE AGAIN AND DELAER NOT WILLING TO CHANGE UNDER WARRANTY. KIA NEED TO ADDRESS THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386698January 5, 2021
EXTERIOR LIGHTING, SEATS, UNKNOWN OR OTHER
MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386540January 4, 2021
SERVICE BRAKES, ENGINE, STEERING
ON DECEMBER 2, 2020 MY KIA SORENTO STARTED MAKING A KNOCKING NOISE. NO ENGINE WARNING LIGHTS CAME ON. I WENT TO GO HEAD HOME FROM WORK ON THE INTERSTATE AND I HEARD A CLANK WHILE I WAS DRIVING MY BRAKES LOCKED IN TRAFFIC THEN ALL THE LIGHTS ON MY DASH CAME ON AND MY ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. MY CAR WOULD NOT TURN BACK ON AND I HAD TO CALL MY INSURANCE COMPANY GEICO TO HAVE MY CAR TOWED HOME. VERY SCARY AND VERY DANGEROUS. IT STILL DOESN'T NOT TURN ON WHATSO EVER. I HAVE VIDEOS BUT NOT IN THE RIGHT FORMAT TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386062January 2, 2021
ENGINE
I WAS DRIVING TO BAKERSFIELD TO VISIT MY SISTER. ME AND MY GRANDSON WERE ON THE 5 FRWY WHEN MY CAR STARTED LOSING POWER. I PULLED TO THE SIDE OF THE FRWY AND WAITED FOR THE TOW TRUCK. MY CAR NEVER STARTED AGAIN. SINCE THEN I HAVE BEEN TOLD THAT IT'S THE MOTOR. MY CAR NEVER HAD ANY PROBLEMS NEVER RAN HOT OR ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385052December 26, 2020
ELECTRICAL SYSTEM
THE HEADLIGHTS WILL GO OFF AT SPORADIC TIMES WHILE DRIVING. THIS CONDITION IS FRIGHTENING, PARTICULARLY AT NIGHT SINCE WE LIVE IN A RURAL AREA WITH NO STREET LIGHTS ON MANY OF THE ROADS. IT IS EXTREMELY DANGEROUS TO FIND YOURSELF IN TOTAL DARKNESS ON COUNTRY ROADS THAT HAVE DEEP DITCHES ON EITHER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383228December 13, 2020
ENGINE
CHECK ENGINE CODE FOR TRANSMISSION FLUID TEMPERATURE SENSOR A CIRCUIT HIGH INPUT AND TRANSMISSION FLUID TEMPERATURE SENSOR CKT RANGE / PERFORMANCE CODES 0713 AND 0711. HAS THERE BEEN ANY RECALLS? 2012 KIA SORENTO LX. ALWAYS ON CHECK ENGINE LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378334December 7, 2020
AIR BAGS, ENGINE
OIL PRESSURE SENSOR WENT OUT THEN OIL WAS THROWN OUT ALL OVER ENGINE AND UNDER CARRIAGE, WHILE DRIVING DOWN THE ROAD WITH NO HEADS UP. THIS HAPPENED TWICE ( 2 DIFFERENT TIMES) IN THREE YEARS AND THIS ISN'T CONCEDED A FIRE ISSUE. 7/4/2016 FIRST TIME, THEN 7/22/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378145December 6, 2020
AIR BAGS, ENGINE
A MONTH AGO WHILE DRIVING HOME FROM A DAY OF SHOPPING AND THE DRIVERS SIDE AIR BAG LIGHT CAME ON. I CHECKED THE WIRES UNDERNEATH THE DRIVERS SEAT TO MAKE SURE EVERYTHING WAS STILL CONNECTED THE LIGHT STAYS ON. THE ENGINE LIGHT CAME ON JUST YESTERDAY 12.5.2020. STAYS ON WILL NOT SHUT OFF. I CHECKED THE GAS CAP TO MAKE SURE IT WAS TIGHT THEN WENT TO AUTO ZONE SO THEY COULD USE THEIR DTC. (THE CLERK PUT AN ESTIMATE OF MILES ON MY PAPERWORK AS HE DID NOT GO OUTSIDE TO GET ACTUAL MILAGE.)THE CODE WAS OBD2. I WAS DUE FOR A OIL CHANGE AND TRANSMISSION FLUSH. I GOT THOSE REPAIRED BUT STILL HAVE ISSUES WITH THE LIGHT. THE PAPERWORK STATES ERROR CODE READ P0014 EXHAUST CAMSHAFT POSITION TIMING OVER ADVANCED BANK 1 INDICATES THAT THE BANK 1 EXHAUST CAMSHAFT POSITION TIMING WAS ADVANCED BEYOND LIMITS FOR A PREDETERMINED. OF TIME. THE ONLY THING I NOTICED WAS THAT I DIDN'T EVEN HAVE THE HEAT ON AND THERE WAS NICE AMOUNT OF HEAT COMING THROUGH THE VENTS BUT THE HEAT DIAL WAS ON THE OFF POSITION. THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377900December 4, 2020
SERVICE BRAKES
THERE IS BRAKE FLUID LEAKING INTO MY CAR, THE FLUID IS COMING FROM THE BRAKE SYSTEM LEAKING DOWN THE BRAKE PEDDLE AND ONTO MY FLOOR MAT. THE CAR WAS PARKED OVERNIGHT, I NOTICED IT THIS MORNING AND I DROVE THE CAR AND THE FLUID LEAKED ON MY SHOE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377719December 3, 2020
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
WHEN DRIVING ON THE HIGHWAY, THE VEHICLE WILL SHUT-OFF WITHOUT WARNING. THIS HAS HAPPENED ABOUT FIVE TIMES IN THE LAST FOUR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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