Kia Sorento Complaints (2006)

242 consumer complaints on file.

#10256633January 28, 2009
ELECTRICAL SYSTEM
IN FEBRUARY OF '06 WE BOUGHT A NEW KIA SORENTO. AFTER THE 1ST YEAR WE HAVE HAD TO REPLACE 4 HEADLIGHTS. 2 TAIL LIGHTS, 2 DOME LIGHTS AND 1 CLOCK. CLOCK AND DOME LIGHT WERE COVERED UNDER WARRANTY BUT NOT THE HEADLIGHTS. THE 3RD HEADLIGHT WAS REPLACED LAST WEEK ON 1/19/09 (PASSENGER SIDE) AND THE DRIVERS SIDE REPLACED TODAY 1/28/09. ALSO WHILE ON VACATION IN THE SUMMER OF '08, THE BATTERY HAD TO BE REPLACED. KIA HAS TO BE AWARE OF THIS PROBLEM BUT HAS FAILED TO ACKNOWLEDGE IT WITH FREE REPLACEMENTS. HOWEVER, THE SERVICE DEPT. DID TELL ME THAT IN THE PAST 2 YEARS HE HAS REPLACED MORE HEADLIGHT BULBS THAN YOU COULD IMAGINE. IF THIS IS INDEED AN ELECTRICAL PROBLEM, HOW SAFE IS MY WIFE DRIVING THIS AUTOMOBILE. I HAVE CALLED THEIR CORPORATE OFFICE WITH MY CONCERN AND THEIR RESPONSE HAS BEEN, "WELL HEADLIGHTS DO BURN OUT" . I DO KNOW OF OTHER OWNERS WHO HAVE HAD THE SAME PROBLEM. PLEASE HELP BEFORE SOMEONE IS INJURED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245795October 17, 2008
SERVICE BRAKES, HYDRAULIC
I BOUGHT THIS CAR NEW IN JULY 2006 IT HAD 200 MILES ON IT WHEN I DROVE IT OFF THE LOT. A WEEK AFTER I PURCHASED IT THE BRAKES WERE SMOKING ON THE DRIVERS FRONT SIDE, I TOOK IT INTO THE DEALER THEY SAID I HAD DRIVEN OVER SOMETHING AND IT WAS SIMPLY BURNING OFF (YEAH RIGHT) A MONTH LATER THEY BRAKES STARTED GRINDING I TOOK IT IN THEY RESURFACED THE ROTORS, ABOUT 3 MONTHS LATER THE BRAKES WERE GRINDING AGAIN, THEY REPLACED THE ROTORS, ABOUT 4 MONTHS LATER THE BRAKES WERE SQUEALING AND GRINDING AGAIN AND I TOOK IT IN THEY SAID THEY COULD FIND NOTHING WRONG WITH IT YET WHEN I LEFT THE DEALERSHIP THEY BRAKES SEEMED FINE. IN DECEMBER 07 THE CAR BEGAN TO SHAKE AND MAKE A VERY LOUD THUNDEROUS NOISE AT TAKE OFF, I TOOK IT INTO THE DEALER AND THEY SAID THE "PROPELLER" OR OTHERWISE DRIVE SHAFT WAS A RECALL AND NEEDED TO BE REPLACED WHICH DID NOT HAPPEN UNTIL JANUARY 08 BECAUSE THEY HAD TO ORDER THE PART. NOW THE BRAKES ARE BAD AGAIN, AND THE DEALER NOW WANTS TO CHARGE ME OVER 300.00 TO FIX THEM! OUTRAGEOUS AND TOTALLY UNBELIEVABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245624October 15, 2008
FUEL SYSTEM, GASOLINE
I OWN A 2006 KIA SORENTO. SEVERAL MONTHS AGO WE NOTICED AN ISSUE WITH GAS SPRAYING BACK WHEN TRYING TO FILL THE TANK. WE WENT TO THE KIA DEALER WHERE WE BOUGHT OUR VEHICLE TO LEARN THE DEALERSHIP HAD BEEN SOLD. WE NOTIFIED THE NEW DEALER OF OUR NEED TO HAVE WARRANTY WORK DONE, EXPLAINED THE PROBLEM AND WAS TOLD THAT NO WARRANTY WORK COULD BE DONE UNTIL THEY WERE GIVEN "CODES" FROM THE PARENT COMPANY. WE MADE MANY CALLS OVER SEVERAL MONTHS AND WAS FINALLY TOLD NOT TO CALL THE DEALER, THEY HAD OUR INFORMATION AND WOULD CALL US. THE SITUATION WITH THE GAS TANK SEEMED TO SETTLE UNTIL TWO WEEK AGO WHEN THE SAME PROBLEM OCCURRED ONLY TO A GREATER DEGREE, THERE IS A GREAT DEAL OF SPRAY BACK, AND THE TANK CANNOT BE FILLED. WE RETURNED TO THE DEALER AND WAS TOLD THIS WAS A VAPOR VALVE ISSUE AND SINCE OUR CAR NOW HAD 70000 MILES THE WARRANTY WOULD NOT APPLY. THERE IS NO RECORD OF OUR CALLS NOR IS THERE ANY RECORD OF THE "CODES". I HAVE INITIATED A COMPLAINT WITH THE PARENT COMPANY, TO NO AVAIL. AFTER REVIEWING SOME OF THE LITERATURE I HAVE NOTED THAT KIA HAS HAD ISSUES SIMILAR TO THIS SINCE 1999 WITH A NHTSA INVESTIGATION OF GAS TANK LEAKS IN MAY 2006. I BELIEVE THAT THE SAME DEFECT THAT WAS IN THE KIA SPORTAGE IS IN THE KIA SORENTO. THERE SEEMS TO BE A GROWING POPULATION OF KIA OWNERS WHO ARE HAVING THE SAME ISSUE. SINCE MY ISSUE SEEMS TO BE THE SAME AS MANY OTHER KIA OWNERS WHO HAVE HAD GAS TANK PROBLEMS, I DO NOT FEEL I SHOULD HAVE TO PAY IN EXCESS OF 500 DOLLARS TO CORRECT A PROBLEM THAT KIA KNEW THEY HAD. BOTH THE DEALERSHIP AND THE PARENT COMPANY REFUSE TO ACKNOWLEDGE THIS ISSUE EVEN THOUGH THERE IS SIGNIFICANT DOCUMENTATION OF THIS EXACT ISSUE BEING INVESTIGATED OVER TIME. THANK YOU PAUL LEBLANC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244105October 1, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WERE NO INJURIES, BUT BOTH VEHICLES WERE DAMAGED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER FOR REPAIRS. RECENTLY, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HER VEHICLE WAS DESTROYED AND THE AIR BAGS FAILED TO DEPLOY AGAIN. PRIOR TO THIS CRASH, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY ORDERED A PART RELATED TO THE AIR BAG COMPONENT. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10236387July 30, 2008
ENGINE AND ENGINE COOLING
CAR STALLS WHILE DRIVING WITHOUT ANY WARNING. IT HAS STALLED IN INTERSECTIONS AND JUST RIDING DOWN THE ROAD. WHEN THE VEHICLE STALLS IT JUST CUTS OFF AND MY STEERING WHEEL LOCKS UP AND YOU HAVE NO TIME TO PULL OVER. ALMOST REAR ENDED 3 TIMES IN A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229306May 30, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
4-TIRES AT 44 PSI, 1-TIRE AT 35 PSI. ALL 5-TIRES SHOULD BE AT 44 PSI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227902May 15, 2008
SERVICE BRAKES, ELECTRIC, POWER TRAIN:DRIVELINE
REPLACED FRONT ROTORS,18,000,26,000 MILES. NEEDS TO BE REPLACED AGAIN AT 30,000 MILES. BOTH BRAKE LIGHTS HAVE BEEN REPLACED. REPLACED REAR DRIVE SHAFT AND INSTALLED SHIELDED WIRE FROM TCM TO TRANSMISSION SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227675May 13, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN
I HAVE BEEN THE OWNER OF 2 BRAND NEW KIA SORRENTOS, A 2004 AND A 2006. WITH BOTH VEHICLES I HAVE HAD THE SAME PROBLEM WITH THE BRAKES SHAKING (SOMETIMES VIOLENTLY) AFTER ONLY 6,000 TO 8,000 MILES. WHEN TAKEN TO BE LOOKED AT I WAS TOLD THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED, AT MY OWN COST BECAUSE "BRAKES ARE A WEAR ITEM". I HAVE A FRIEND WITH A 2005 SORRENTO THAT HAS DEALT WITH THE SAME PROBLEM. THIS IS OBVIOUSLY A HUGE PROBLEM WITH THE SORRENTO LINE AND YOU WOULD THINK THEY WOULD TRY TO MAKE CUSTOMERS HAPPIER AND MAKE STRONG PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226190April 23, 2008
TIRES
2006 KIA SORENTO WITH UNEVEN AND ODD WEAR MARKS ON TIRES. CONSUMER STATES THAT DUE TO THE BAD WEAR OF THE MICHELIN TIRES, THE VEHICLE RIDES VERY ROUGH AND BADLY AFFECTS THE STEERING. *KB MICHELIN CROSS TERRAIN TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220653March 10, 2008
VISIBILITY, STEERING
TL*THE CONTACT OWNS A 2006 KIA SORENTO. THE FRONT WINDOW CONTINUED TO DEVELOP FROST IN THE PASSENGER COMPARTMENT. THE CONTACT NOTICED STRESS FRACTURES ON THE WINDSHIELD FROM WITHIN THE VEHICLE. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT NOTICED ADDITIONAL CRACKS IN THE WINDOW. THE CONTACT IS UNABLE TO SEE OUT OF THE FRONT WINDOW DUE TO THE DAMAGE. THE INSURANCE COMPANY WILL AUTHORIZE THAT THE WINDOW BE REPLACED. THE DEALER DIAGNOSED THE FAILURE TWICE AND CHARGED THE CONTACT $50 PER VISIT. THEY ALSO STATED THAT THE WINDSHIELD WAS NOT COVERED BY THE WARRANTY AND SHE SHOULD HAVE DONE HER RESEARCH PRIOR TO PURCHASING THE VEHICLE. THE CONTACT LIVES IN A STATE WHERE IT SNOWS FREQUENTLY. SHE IS CURRENTLY UNABLE TO DRIVE THE VEHICLE WHEN IT SNOWS DUE TO THE LINKAGE BETWEEN THE STEERING AND REAR END OF THE VEHICLE, WHICH PREVENTS PROPER TRACTION. THE FAILURE MILEAGE WAS 18,800 AND CURRENT MILEAGE WAS 18,893. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215687January 22, 2008
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN SMOKING AND THEN STOPPED MOVING. THE VEHICLE WAS TOWED FOUR TIMES FOR THIS SAME FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR ON THE CLUTCH. UPON FURTHER INSPECTION, IT WAS FOUND THAT THE CLUTCH WEARS ON ONE SIDE AND OCCURS EVERY 14,000 TO 15,000 MILES. THE COMPANY NO LONGER MADE THE 5 SPEED FOR THIS MODEL VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 45,923.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201251August 30, 2007
EXTERIOR LIGHTING:HEADLIGHTS
BOTH HEADLIGHTS (LOW BEAM) WERE OUT. TOOK THE VEHICLE TO THE DEALERSHIP AND HAD TO PAY $98.15 TO GET THEM REPLACED. THE DEALERSHIP SAID THE WARRANTY IS GOOD FOR 12 MONTHS OR 12,000 MILES. A COUPLE OF MONTHS BACK I ALSO HAD BOTH TAIL LIGHTS GO OUT AND HAD TO PAY FOR THEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187028April 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*- THE CONTACT OWNS A 2006 KIA SORENTO WITH A CURRENT AND FAILURE ODOMETER READING OF 1,200 MILES. THE CONTACT WAS DRIVING AT 45 MPH UNDER DRY CONDITIONS WHEN THE GEAR SHIFT CAME OFF. THE CONTACT STATED THAT TWO SCREWS AND A SPRING POPPED OFF, AND NOW THE ONLY WAY THAT SHE CAN SHIFT GEARSWAS BY PUSHING DOWN ON THE METAL BAR THAT STUCK OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186614March 31, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY SISTER-IN-LAW OWNS A 2006 KIA SORENTO AND BOTH REAR TAIL LIGHTS ARE OUT AND DO NOT FUNCTION, ONLY THE 3RD MIDDLE LIGHT WORKS. I HAVE SINCE PERSONALLY OBSERVED 4 KIA SORENTOS IN THE LOS ANGELES AREA ON THE ROAD WITH THE LEFT, RIGHT OR BOTH REAR TAIL LIGHTS NOT FUNCTIONING. I HAVE ALSO OBSERVED 3 KIA SORENTOS IN THE SF BAY AREA WITH THE SAME PROBLEM. OTHER KIA PRODUCTS MAY ALSO HAVE THIS ISSUE BUT IT IS A MAJOR PROBLEM/CONCERN WITH THE SORENTO. THIS IS A SAFETY ISSUE AND MAY RESULT IN AN ACCIDENT OR INJURY. YOUR ACTION TO CONTACT THE MANUFACTURER IS NEEDED FOR A LONG TERM SOLUTION AND/OR RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182615February 15, 2007
AIR BAGS:SIDE/WINDOW
TL*- THE CONTACT STATED THAT THE 2006 KIA SORENTO LX WAS IN A CRASH ON 02/12/07 WHILE DRIVING 30-35 MPH, AN D MAKING A LEFT HAND TURN ONTO A SIDE STREET WITH THE STREET CONDITION CLEAR IN THE EVENING HOURS ANOTHER VEHICLE HIT THE PASSENGER'S SIDE DOOR OF THE CONTACT'S VEHICLE AND THE AIRBAG DIDN'T DEPLOY. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE AIRBAG MANUFACTURING. HE FELT THAT AIRBAGS WERE SUPPOSED TO BE DESIGNED TO DEPLOY UNDER THESE TYPES OF CONDITIONS. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10181040January 29, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAND NEW 2006 KIA SORENTO - BRAKES STARTED SHAKING AFTER ABOUT 2,000 MILES. AT 8,000 MILES THE CAR WOULD NOT STOP. I WAS DRIVING AT ABOUT 45 MPH AND ENTERING A TURN LANE. THE LIGHT AHEAD WAS ABOUT TO TURN RED. AS I BRAKED, IT SOUNDED LIKE THE WHEELS WERE SPINNING AND THE CAR WOULD NOT STOP. THERE WAS A HEAVY CLANKING NOISE AND THEN THE CAR FINALLY STOPPED (WHILE I WAS HALFWAY INTO THE INTERSECTION.) WHEN THE LIGHT TURNED GREEN, I GENTLY APPLIED THE GAS AND THE TIRES SOUNDED LIKE THEY WERE SPINNING AGAIN AND THE CAR WOULD NOT MOVE FOR ABOUT 3-5 SECONDS. I IMMEDIATELY TOOK MY CAR INTO THE DEALERSHIP. THEY CALLED ME 3 HOURS LATER AND SAID THE CAR WAS FIXED. THEY REPLACED BOTH FRONT ROTORS AND DID NOT HAVE AN EXPLANATION AS TO WHY THE TILES SPUN WHEN I APPLIED THE GAS AT THE STOP LIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178154January 9, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS, ENGINE AND ENGINE COOLING:ENGINE
2006 SORENTO WAS PURCHASED IN NOV 2005. JAN OF 2006 THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD IT WAS DUE TO POSSIBLE LOOSE GAS CAP. FIRST TIME TAIL LIGHT WENT OUT WAS IN JULY OF 2006. RIGHT REAR TAIL LIGHT WAS REPLACED. IN OCTOBER OF 2006 A TAIL LIGHT BULB WAS REPLACED DURING MY 15,000 MILE MAINTENANCE. IN NOVEMBER 2006 RIGHT TAIL LIGHT WENT OUT AND KIA REPLACED BULB ONCE AGAIN. IN DECEMBER OF 2006 LEFT TAIL LIGHT WENT OUT AND CHECK ENGINE LIGHT CAME ON. BULB WAS REPLACED AND I WAS TOLD MY SPARK PLUGS WERE MISFIRING AND WERE REPLACED. A DAY LATER MY CHECK ENGINE LIGHT CAME ON AGAIN. I AM NOW TRYING TO SEE WHAT DAY I CAN TAKE OFF OF WORK YET AGAIN TO GO AND HAVE THE CHECK ENGINE LIGHT LOOKED AT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176507December 18, 2006
FUEL SYSTEM, GASOLINE:STORAGE, POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
WE HAVE A 2006 KIA THE SUV TYPE AND THE PROBLE IS THAT WHEN WE FILLED THE GAS TANK THE GASA GAUGE WOULD WOULD GO TO EMPTY IN 32 MILES AND AL SO THE SHIFTER HANDEL POPED OUT THE HOLDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174204November 24, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN THE A/C TURNS ON, A BELT SLIPS NOTICEABLY AND THE POWER DIPS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173998November 21, 2006
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH UNDER NORMAL ROAD CONDITIONS, THE BRAKES LOCKED UP. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER, WHO REPLACED THE BRAKES. THE CONSUMER HAS ALSO HAD PROBLEMS WITH THE VEHICLE'S CRUISE CONTROL *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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