Kia Sorento Service Bulletins
984 manufacturer communications on file.
- October 28, 2016•Document ID: 10109674Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- TSB-BOD155
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: AUTO LOCK MODE CHANGE (SA255) - This bulletin provides the procedure to change the automatic door lock setting on some 2017MY Sorento (UMa) vehicles, produced from April 7, 2016 to August 15, 2016, which may be defaulted to ?Enable on Speed?. To help align the vehicle with customer expectations, follow the procedure below to change the automatic lock settings from ?Enable on Speed? to ?Enable on Shift?.
Associated Products (1)Associated Documents - October 27, 2016•Document ID: 10109678Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN
- Mfr Comm. #:
- TSB-TRA063
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA250) - This bulletin provides information related to the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 2.4L GDI vehicles produced from April 7, 2016 to October 22, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
Associated Products (1)Associated Documents - October 26, 2016•Document ID: 10109681Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-TRA062R1
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: TCU UPGRADE ? DRIVING PERFORMANCE IMPROVEMENT (SA246) - This bulletin provides information related to the Transmission Control Unit (TCU) software upgrade for some 2017MY Sorento (UMa) 3.3L GDI vehicles produced from April 6, 2016 to October 20, 2016 for a logic improvement. To apply the improved logic, the TCU should be reprogrammed using the GDS/KDS download, as described in this bulletin.
Associated Products (1)Associated Documents - October 21, 2016•Document ID: 10109688Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT
- Mfr Comm. #:
- PS475
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: AUTONOMOUS EMERGENCY BRAKING (AEB) OPERATION - An increasing number of Kia?s latest models are now equipped with Autonomous Emergency Braking (AEB). Some customers may have interest and/or questions regarding this new technology, including what type of feedback they can expect from this system. The information provided below is a brief reference. The service information found on KGIS including the Owner?s Manual will provide more detailed information.
Associated Products (7)Associated Documents - October 11, 2016•Document ID: 10109683Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-ENG160
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
Associated Products (12)Associated Documents - October 4, 2016•Document ID: 10109684Service Bulletin/Repair InstructionsLANE DEPARTURE
- Mfr Comm. #:
- TSB-ELE116R1
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: LANE DEPARTURE WARNING SYSTEM DTC C180508 (SA243) - This bulletin provides information related to the Lane Departure Warning System (LDWS) on some 2017MY Sorento (UMa) vehicles, produced from April 5, 2016 to September 10, 2016, which may exhibit a LDWS malfunction with DTC: C180508 and/or an unsecured LDWS camera. Follow the procedure below to inspect and if necessary, reattach the LDWS camera and/or calibrate the LDWS.
Associated Products (1)Associated Documents - September 30, 2016•Document ID: 10090945Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- PS266R1
- Date Added:
- February 8, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
Associated Products (60)2017 Kia Forte2017 Kia K9002017 Kia Optima2017 Kia Sedona2017 Kia Sorento2017 Kia Soul2017 Kia Sportage2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K9002015 Kia Optima+ 40 moreAssociated Documents - September 30, 2016•Document ID: 10090815Service Bulletin/Repair InstructionsLANE DEPARTURE: WARNING
- Mfr Comm. #:
- TSBELE116
- Date Added:
- February 7, 2017
- Manufacturer:
- KIA
SummaryTSB: SERVICE ACTION: LANE DEPARTURE WARNING SYSTEM DTC C180508 (SA243) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE LANE DEPARTURE WARNING SYSTEM (LDWS) ON SOME 2017MY SORENTO (UMA) VEHICLES, PRODUCED FROM APRIL 5, 2016 TO SEPTEMBER 10, 2016, WHICH MAY EXHIBIT A LDWS MALFUNCTION WITH DTC: C180508 AND/OR AN UNSECURED LDWS CAMERA. FOLLOW THE PROCEDURE BELOW TO INSPECT AND IF NECESSARY, REATTACH THE LDWS CAMERA AND/OR CALIBRATE THE LDWS.
Associated Products (1)Associated Documents - September 29, 2016•Document ID: 10090818Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSBENG159
- Date Added:
- February 7, 2017
- Manufacturer:
- KIA
SummaryTSB: E-CVVT COVER AND MOTOR PLUG REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE E-CVVT COVER AND MOTOR PLUG ON SOME 2016MY SORENTO (UMA), PRODUCED FROM OCTOBER 27, 2014 TO JUNE 14, 2016, 2016MY OPTIMA (JF/JFA), PRODUCED FROM AUGUST 29, 2015 TO JUNE 14, 2016, AND 2017MY SPORTAGE (QL) VEHICLES, PRODUCED FROM DECEMBER 10, 2015 TO JUNE 15, 2016, WHICH MAY EXHIBIT A MIL ON WITH DTC P001000 AND/OR OIL LEAKAGE IN THE E-CVVT MOTOR PLUG OF APPLICABLE VEHICLE MODELS EQUIPPED WITH 2.4L GDI OR 2.0 T-GDI ENGINES. FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO REPLACE THE E-CVVT COVER AND MOTOR PLUG TO CORRECT THE CONCERN.
Associated Products (3)Associated Documents - September 23, 2016•Document ID: 10090978Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- SC136OWNER
- Date Added:
- February 8, 2017
- Manufacturer:
- KIA
SummaryOWNER NOTIFICATION LETTER (SC136): DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS RECALL TO UPDATE THE SOFTWARE PROGRAMMING ON THE TRANSMISSION CONTROL UNIT (TCU) ON CERTAIN 2017 KIA SORENTO VEHICLES WITH 3.3L V6 ENGINE.
Associated Products (1)Associated Documents - September 20, 2016•Document ID: 10090819Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSBENG148R4
- Date Added:
- February 7, 2017
- Manufacturer:
- KIA
SummaryTSB REV4: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH DECEMBER 11, 2014, WHICH MAY EXPERIENCE A BRIEF CHATTERING OR RATTLING NOISE CONCERN FROM THE ENGINE ON START-UP, AFTER A COLD SOAK. AFTER CONFIRMING THE NOISE CONCERN, FOLLOW THE PROCEDURES OUTLINED IN THIS TSB TO RESOLVE THE CONCERN.
Associated Products (5)Associated Documents - September 19, 2016•Document ID: 10090977Service Bulletin/Repair InstructionsENGINE; POWER TRAIN
- Mfr Comm. #:
- SC136DEALERPSM
- Date Added:
- February 8, 2017
- Manufacturer:
- KIA
SummaryDEALER PARTS & SERVICE MANAGER MEMO (SC136): ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC. IS CONDUCTING AN EMISSIONS RECALL CAMPAIGN TO UPGRADE THE TRANSMISSION CONTROL UNIT (TCU) IN SIXTY (60) 2017 MY SORENTO VEHICLES EQUIPPED WITH THE 3.3L GDI V6 ENGINE, PRODUCED ON MAY 10, 2016. KIA HAS DETERMINED THAT THERE IS A TCU ROM ID MISMATCH WHICH MAY CAUSE THE VEHICLE TO RELEASE AIR POLLUTANTS WHICH EXCEED FEDERAL AND/OR CALIFORNIA EMISSIONS STANDARDS. NOTE: WITH THE EXCEPTION OF ONE VEHICLE CURRENTLY IN DEALER STOCK, THE REMAINING 59 VINS HAVE BEEN SOLD AS FLEET VEHICLES ASSIGNED TO VARIOUS RENTAL CAR COMPANIES, SOME OF WHICH WILL BE AUTHORIZED TO PERFORM THE SOFTWARE UPGRADE. THE LIST OF VINS CAN BE FOUND IN THE TECHNICAL SERVICE BULLETIN (TSB) SC136.
Associated Products (1)Associated Documents - September 19, 2016•Document ID: 10090942Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN
- Mfr Comm. #:
- TSBSC136
- Date Added:
- February 8, 2017
- Manufacturer:
- KIA
SummaryTSB: VOLUNTARY EMISSIONS RECALL: TCU UPGRADE - LAMBDA 3.3GDI 6AT TCU ROM ID MISMATCH (SC136) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE TRANSMISSION CONTROL UNIT (TCU) SOFTWARE UPGRADE FOR SIXTY (60) 2017MY SORENTO (UMA) VEHICLES PRODUCED ON MAY 10, 2016 TO ADDRESS ROM ID MISMATCH. TO APPLY THE IMPROVED LOGIC, THE TCU SHOULD BE REPROGRAMMED USING THE GDS/KDS DOWNLOAD, AS DESCRIBED IN THIS BULLETIN. FOR CONFIRMATION THAT THE LATEST REFLASH HAS BEEN APPLIED TO A VEHICLE YOU ARE WORKING ON, VERIFY ROM ID USING THE TABLES IN THIS TSB. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF SIXTY (60) AFFECTED VINS (LISTED ON PAGE 8).
Associated Products (1)Associated Documents - September 1, 2016•Document ID: 10090966Service Bulletin/Repair InstructionsLANE DEPARTURE: BLIND SPOT DETECTION; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PS465
- Date Added:
- February 8, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: RECALIBRATION OF BLIND SPOT DETECTION AFTER COLLISION REPAIRS - THIS PITSTOP PROVIDES INFORMATION RELATING TO SOME VEHICLES EQUIPPED WITH BLIND SPOT DETECTION (BSD), WHICH MAY EXHIBIT A CHECK BSD SYSTEM MESSAGE WITH DTCS: C270254 AND C270354: C270254: CONTROL MODULE MASTER MISSING CALIBRATION / C270354: CONTROL MODULE SLAVE MISSING CALIBRATION
Associated Products (19)Associated Documents - August 31, 2016•Document ID: 10089582Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSBENG148R3
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryTSB: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH DECEMBER 11, 2014, WHICH MAY EXPERIENCE A BRIEF CHATTERING OR RATTLING NOISE CONCERN FROM THE ENGINE ON START-UP, AFTER A COLD SOAK. AFTER CONFIRMING THE NOISE CONCERN, FOLLOW THE PROCEDURES OUTLINED IN THIS TSB TO RESOLVE THE CONCERN.
Associated Products (5)Associated Documents - August 29, 2016•Document ID: 10090120Service Bulletin/Repair InstructionsENGINE; EQUIPMENT
- Mfr Comm. #:
- WTY008OWNER
- Date Added:
- February 2, 2017
- Manufacturer:
- KIA
SummaryOWNER LETTER: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION - DEAR KIA SORENTO VEHICLE OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES. IN ORDER TO MAINTAIN THESE STANDARDS, KIA IS EXTENDING THE WARRANTY COVERAGE, TO ALL OWNERS, FOR THE ENGINES SHORT BLOCK ASSEMBLY ON 2012-2014 MY SORENTO 2.4L GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST. THE SHORT BLOCK CONSISTS OF THE ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS. THIS WARRANTY EXTENSION ADDRESSES ISSUES WITH CONNECTING ROD WEAR WHICH RESULTS IN KNOCKING NOISE FROM THE ENGINE. THE KNOCKING NOISE INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL AND MAY RESULT IN ENGINE FAILURE.
Associated Products (3)Associated Documents - August 29, 2016•Document ID: 10090119Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- WTY008FORM
- Date Added:
- February 2, 2017
- Manufacturer:
- KIA
SummaryREQUEST FOR REIMBURSEMENT FORM: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION TO THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410, 1-800-333-4542
Associated Products (3)Associated Documents - August 29, 2016•Document ID: 10090117Service Bulletin/Repair InstructionsENGINE; EQUIPMENT
- Mfr Comm. #:
- WTY008DEALERPSM
- Date Added:
- February 2, 2017
- Manufacturer:
- KIA
SummaryDEALER PARTS AND SERVICE MANAGER MEMO: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE - EFFECTIVE IMMEDIATELY, KIA MOTORS AMERICA, INC. HAS EXTENDED THE WARRANTY COVERAGE OF THE KIA NEW VEHICLE LIMITED WARRANTY FOR THE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND BEARINGS, CONNECTING RODS AND BEARINGS AND PISTONS) ON 2012-2014 MY SORENTO 2.4L GDI ENGINE TO 10 YEARS STARTING FROM THE DATE OF FIRST SERVICE OR 120,000 MILES, WHICHEVER COMES FIRST, REGARDLESS OF WHETHER THE VEHICLE OWNER IS AN ORIGINAL OR SUBSEQUENT VEHICLE OWNER. THE PURPOSE OF THIS WARRANTY EXTENSION IS TO ADDRESS ISSUES WITH CONNECTING ROD AND BEARING WEAR THAT CAN LEAD TO ENGINE FAILURE.
Associated Products (3)Associated Documents - August 23, 2016•Document ID: 10089588Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- TSBCHA070
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryTSB: TPMS SENSOR INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE ALL TIRE PRESSURE MONITORING SYSTEM (TPMS) SENSORS ON 2014MY SORENTO (XMA) VEHICLES, WHEN ANY OF THE TPMS SENSORS ARE CONFIRMED INOPERATIVE. TO ENHANCE CUSTOMER SATISFACTION, THIS BULLETIN OUTLINES THE REPLACEMENT OF THE TPMS SENSORS ON ALL 4 WHEELS TO RESOLVE THE CONCERN, EVEN IF ONLY ONE SENSOR IS AFFECTED.
Associated Products (1)Associated Documents - August 23, 2016•Document ID: 10089586Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- TSBBOD150
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryTSB: FRONT DOOR LATCH CUSTOMER SATISFACTION PROGRAM (CS1603) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE INSPECTION, UPGRADE AND/OR REPLACEMENT OF DOOR LATCHES ON 2011MY SORENTO (XMA) VEHICLES. KIA HAS DETERMINED THAT AFTER EXTENDED USAGE OVER YEARS, THE DOOR LATCHES MAY NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR MAY NOT OPEN. * FOR FRONT DOOR LATCHES: VEHICLES MAY HAVE PREVIOUSLY HAD ONE OR BOTH FRONT DOOR LATCHES REPLACED WITH IMPROVED ONES. THEREFORE, EACH VEHICLE MUST BE CONFIRMED IN WEBDCS WHETHER IT IS ELIGIBLE TO HAVE EITHER DRIVERS OR FRONT PASSENGERS OR BOTH FRONT DOOR LATCHES INSPECTED, UPGRADED AND/OR REPLACED. IF THE ELIGIBLE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE PROPERLY FUNCTIONING, UPGRADE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES BY INSTALLING A SPACER CLIP TO THE LATCHES. IF THE ELIGIBLE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES ARE NOT PROPERLY FUNCTIONING, REPLACE THE DRIVER AND/OR FRONT PASSENGER DOOR LATCHES WITH NEW ONES. * FOR REAR DOOR LATCHES: KIA IS EXTENDING THE WARRANTY ON REAR DOOR LATCHES FROM 5 YEARS/60,000 MILES TO 10 YEARS/UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. IF, WITHIN THE EXTENDED WARRANTY PERIOD, EITHER REAR DOOR LATCH DOES NOT FUNCTION PROPERLY WHEN BEING ACTIVATED WITH THE OUTSIDE HANDLE AND THE DOOR DOES NOT OPEN, REPLACE THE AFFECTED DOOR LATCH WITH A NEW ONE.
Associated Products (1)Associated Documents