Kia Sorento Service Bulletins (2021)

121 manufacturer communications on file.

• April 8, 2024•Document ID: 10253007

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB_TRA105_R1

  Date Added:

  May 6, 2024

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.

  Associated Products (8)

  2022 Kia K52022 Kia Sorento2022 Kia Telluride2021 Kia K52021 Kia Sorento2021 Kia Telluride2020 Kia Sorento2020 Kia Telluride
  Associated Documents

  • DownloadMC-10253007-0001.pdf↗
• February 9, 2024•Document ID: 10250517

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB_ELE303_R2

  Date Added:

  March 2, 2024

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

  Associated Products (61)

  2024 Kia Carnival2024 Kia EV62024 Kia EV92024 Kia Forte2024 Kia K52024 Kia Niro2024 Kia Seltos2024 Kia Sorento2024 Kia Soul2024 Kia Sportage2024 Kia Telluride2023 Kia Carnival2023 Kia EV62023 Kia Forte2023 Kia K52023 Kia Niro2023 Kia Rio2023 Kia Seltos2023 Kia Sorento2023 Kia Soul+ 41 more
  Associated Documents

  • DownloadMC-10250517-0001.pdf↗
• December 7, 2023•Document ID: 10247556

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  TSB_ELE320

  Date Added:

  January 6, 2024

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.

  Associated Products (21)

  2023 Kia K52023 Kia Seltos2023 Kia Sorento2023 Kia Stinger2022 Kia K52022 Kia Niro2022 Kia Seltos2022 Kia Sorento2022 Kia Soul2022 Kia Stinger2022 Kia Telluride2021 Kia K52021 Kia Niro2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Telluride2020 Kia Cadenza2020 Kia Niro2020 Kia Soul+ 1 more
  Associated Documents

  • DownloadMC-10247556-0001.pdf↗
• November 15, 2023•Document ID: 10245266

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB_TRA105

  Date Added:

  December 5, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.

  Associated Products (8)

  2022 Kia K52022 Kia Sorento2022 Kia Telluride2021 Kia K52021 Kia Sorento2021 Kia Telluride2020 Kia Sorento2020 Kia Telluride
  Associated Documents

  • DownloadMC-10245266-0001.pdf↗
• October 23, 2023•Document ID: 10244291

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB_ELE271_R2

  Date Added:

  November 3, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2021-2022MY Sorento HEV (MQ4 HEV) vehicles produced from September 2, 2020 through September 29, 2021 and Sorento PHEV (MQ4 PHEV) vehicles produced from June 29, 2021 through October 1, 2021, which may exhibit a "Refill inverter coolant" message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the low-conductivity coolant pipe. In most cases, the inverter reservoir tank coolant may be filled to normal level and no diagnostic trouble codes (DTC)s are stored due to an increase operation of the electric water pump (EWP) that is 2,800 RPMs or more when checked.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10244291-0001.pdf↗
• October 6, 2023•Document ID: 10243924

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R6

  Date Added:

  November 3, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (12)

  2022 Kia Sorento2021 Kia Sorento2020 Kia Sorento2019 Kia Sorento2018 Kia Sorento2017 Kia Sorento2016 Kia Sorento2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10243924-0001.pdf↗
• October 5, 2023•Document ID: 10243928

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  TSB_ELE314

  Date Added:

  November 4, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.

  Associated Products (30)

  2023 Kia Carnival2023 Kia EV62023 Kia Forte2023 Kia K52023 Kia Niro2023 Kia Seltos2023 Kia Sorento2023 Kia Soul2023 Kia Sportage2023 Kia Stinger2022 Kia Carnival2022 Kia EV62022 Kia Forte2022 Kia K52022 Kia Niro2022 Kia Seltos2022 Kia Sorento2022 Kia Soul2022 Kia Stinger2022 Kia Telluride+ 10 more
  Associated Documents

  • DownloadMC-10243928-0001.pdf↗
• September 28, 2023•Document ID: 10242982

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  TSB_ELE303_R1

  Date Added:

  October 1, 2023

  Manufacturer:

  KIA

  Summary

  This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.

  Associated Products (28)

  2024 Kia K52024 Kia Sportage2023 Kia Carnival2023 Kia EV62023 Kia Forte2023 Kia K52023 Kia Niro2023 Kia Soul2023 Kia Sportage2023 Kia Stinger2022 Kia Carnival2022 Kia EV62022 Kia Forte2022 Kia K52022 Kia Niro2022 Kia Seltos2022 Kia Sorento2022 Kia Soul2022 Kia Stinger2021 Kia K5+ 8 more
  Associated Documents

  • DownloadMC-10242982-0001.pdf↗
• September 28, 2023•Document ID: 10242937

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB_TRA108

  Date Added:

  October 1, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.

  Associated Products (7)

  2023 Kia K52023 Kia Sorento2023 Kia Sportage2022 Kia K52022 Kia Sorento2021 Kia K52021 Kia Sorento
  Associated Documents

  • DownloadMC-10242937-0001.pdf↗
• September 25, 2023•Document ID: 10242913

  Service Bulletin/Repair Instructions
  POWER TRAIN; STEERING; SUSPENSION

  Mfr Comm. #:

  PS750

  Date Added:

  October 1, 2023

  Manufacturer:

  KIA

  Summary

  PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.

  Associated Products (49)

  2024 Kia EV62024 Kia K52024 Kia Seltos2024 Kia Sportage2024 Kia Telluride2023 Kia EV62023 Kia K52023 Kia Seltos2023 Kia Sorento2023 Kia Sportage2023 Kia Stinger2023 Kia Telluride2022 Kia EV62022 Kia K52022 Kia Seltos2022 Kia Sorento2022 Kia Sportage2022 Kia Stinger2022 Kia Telluride2021 Kia K5+ 29 more
  Associated Documents

  • DownloadMC-10242913-0001.pdf↗
• August 7, 2023•Document ID: 10240558

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R5

  Date Added:

  August 24, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (12)

  2022 Kia Sorento2021 Kia Sorento2020 Kia Sorento2019 Kia Sorento2018 Kia Sorento2017 Kia Sorento2016 Kia Sorento2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10240558-0001.pdf↗
• July 31, 2023•Document ID: 10240270

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304C_OWNR2

  Date Added:

  August 2, 2023

  Manufacturer:

  KIA

  Summary

  CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10240270-0001.pdf↗
• July 13, 2023•Document ID: 10239754

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  TSB_ELE229_R4

  Date Added:

  August 2, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles equipped with a Display Audio 2.0 Value head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.

  Associated Products (2)

  2021 Kia K52021 Kia Sorento
  Associated Documents

  • DownloadMC-10239754-0001.pdf↗
• July 13, 2023•Document ID: 10239714

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R4

  Date Added:

  August 2, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (12)

  2022 Kia Sorento2021 Kia Sorento2020 Kia Sorento2019 Kia Sorento2018 Kia Sorento2017 Kia Sorento2016 Kia Sorento2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10239714-0001.pdf↗
• July 6, 2023•Document ID: 10239108

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2310_TSB

  Date Added:

  August 2, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.

  Associated Products (48)

  2022 Kia Forte2022 Kia K52022 Kia Seltos2022 Kia Sorento2022 Kia Soul2022 Kia Sportage2021 Kia Forte2021 Kia K52021 Kia Sedona2021 Kia Seltos2021 Kia Sorento2021 Kia Soul2021 Kia Sportage2020 Kia Forte2020 Kia Optima2020 Kia Sedona2020 Kia Sorento2020 Kia Soul2020 Kia Sportage2019 Kia Forte+ 28 more
  Associated Documents

  • DownloadMC-10239108-0001.pdf↗
• June 26, 2023•Document ID: 10238225

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR; VISIBILITY

  Mfr Comm. #:

  TSB_CLI049_R1

  Date Added:

  July 5, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.

  Associated Products (29)

  2023 Kia EV62023 Kia Niro2023 Kia Sorento2023 Kia Sportage2022 Kia EV62022 Kia Niro2022 Kia Sorento2021 Kia Niro2021 Kia Sorento2020 Kia Niro2020 Kia Optima2020 Kia Soul2019 Kia Niro2019 Kia Optima2019 Kia Soul2018 Kia Niro2018 Kia Optima2018 Kia Soul2017 Kia Niro2017 Kia Optima+ 9 more
  Associated Documents

  • DownloadMC-10238225-0001.pdf↗
• May 22, 2023•Document ID: 10236650

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  CS2304_TSB_R3

  Date Added:

  May 30, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (12)

  2022 Kia Sorento2021 Kia Sorento2020 Kia Sorento2019 Kia Sorento2018 Kia Sorento2017 Kia Sorento2016 Kia Sorento2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10236650-0001.pdf↗
• May 5, 2023•Document ID: 10236078

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

  Mfr Comm. #:

  CS2304_TSB_R2

  Date Added:

  May 30, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

  Associated Products (12)

  2022 Kia Sorento2021 Kia Sorento2020 Kia Sorento2019 Kia Sorento2018 Kia Sorento2017 Kia Sorento2016 Kia Sorento2015 Kia Sorento2014 Kia Sorento2013 Kia Sorento2012 Kia Sorento2011 Kia Sorento
  Associated Documents

  • DownloadMC-10236078-0001.pdf↗
• April 28, 2023•Document ID: 10235408

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB_ELE271_R1

  Date Added:

  May 4, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515): This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information to flush out the inverter low-conductivity coolant (BSC-1) on certain 2021-2022MY Sorento HEV (MQ4 HEV) vehicles produced from September 2, 2020 through September 29, 2021 and Sorento PHEV (MQ4 PHEV) vehicles produced from June 29, 2021 through October 1, 2021, which may exhibit a "Refill inverter coolant" message displayed on the instrument cluster due to poor flow of coolant/antifreeze inside the low-conductivity coolant pipe. In most cases, the inverter reservoir tank coolant may be filled to normal level and no diagnostic trouble codes (DTC)s are stored due to an increase operation of the electric water pump (EWP) that is 2,800 RPMs or more when checked.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10235408-0001.pdf↗
• April 19, 2023•Document ID: 10234608

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB_ELE282

  Date Added:

  April 22, 2023

  Manufacturer:

  KIA

  Summary

  TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV LEAFLET AND RESERVOIR CAP LABEL REPLACEMENT(SA524) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label and provide a leaflet on some 2021-2022MY Sorento HEV (MQ4 HEV) vehicles produced from September 17, 2021 through January 10, 2022. Follow the procedure outlined in this publication to provide a leaflet in the glovebox and replace the hybrid motor coolant reservoir cap label.

  Associated Products (2)

  2022 Kia Sorento2021 Kia Sorento
  Associated Documents

  • DownloadMC-10234608-0001.pdf↗