Kia Seltos Complaints (2023)

47 consumer complaints on file.

#11772246October 19, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
My 2024 Kia Seltos, with approximately 50,000 miles, experienced a sudden shutdown while traveling at highway speed, cannot accelerate. The dashboard warning appeared as no key not detected and the brake pedal became extremely hard, making the vehicle difficult to stop. The vehicle subsequently restarted normally. This is a serious safety concern. I am requesting a thorough investigation into the cause of the shutdown, including the main electrical system, power distribution, engine controls, and brake-assist system. Please document this as a highway-speed shutdown with loss of normal braking assistance and provide a written diagnostic report before releasing the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762198September 4, 2026
ENGINE
Car was taken In for service and tech noted was low on oil and looked as if was burning oil and advised of a recall. My VIN for my 2023 didn’t come back as effected but clearly is having same issue as the recall on the others with same year and make.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758909August 23, 2026
ENGINE
I had two incidents with the Kia listed above involving the feature where the engine stops when at a light, and then turns back on when foot is removed from brake. The first instance happened in a parking lot while I was maneuvering into a spot. The accelerator sensor sent my car forward at a high rate of speed, and I missed a brick wall by inches. The second incident was much the same, maneuvering into a parking spot in my apartment building. Spaces are very tight and there is a lot of stopping, reversing, going forward. Again, I took my foot off the brake and the accelerator sensor sent my car speeding into the car parked in front of me. I did serious damage to my neighbor's car and go mine. I can turn off this feature, which I now do.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11746839June 26, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
To the National Highway Traffic Safety Administration (NHTSA), I am writing to formally submit a safety complaint regarding my 2023 Kia Seltos, which exhibits a recurring, dangerous defect involving the engine stalling without warning. This defect results in a total loss of power while the vehicle is in operation or attempting to accelerate, posing a critical safety risk. The failure manifests in two primary scenarios: * **Remote Start Failure:** The vehicle frequently stalls immediately after utilizing the remote start feature when shifting into drive. * **Auto Start/Stop Instability:** The Auto Start/Stop system contributes to the engine shutting down unexpectedly when lifting off the brake or attempting to accelerate from a stop. When this occurs, the dashboard illuminates multiple warning lights (e.g., battery, oil, "key not in vehicle"), and the vehicle loses all forward propulsion. On inclines, this defect causes the vehicle to roll backward, forcing the driver to rely solely on emergency braking to prevent a collision. ### Evidence of Widespread Concern My research indicates this is not an isolated incident; numerous Kia owners report identical, dangerous symptoms: * Drivers across various models report the engine shutting down and the vehicle rolling backward on hills, requiring a full power cycle to resume operation. * Some owners report losing all ability to accelerate at traffic lights, accompanied by critical dashboard warnings. * Others report the vehicle shutting off on its own while driving or refusing to start despite the dashboard indicating it is running. I have attached evidence documenting these experiences: **image.png**, **image_2.png**, **image_3.png**, **image_4.png**, and **image_5.png**. Given the frequency of these reports, I urge the NHTSA to launch a formal investigation into this apparent software or engineering failure. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745820June 22, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
Paint bubbling and chipping off. Dull blotches
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727703March 28, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The gages fall all the way down, I’m not able to accelerate, engine light, traction light, tire pressure light, crash detection light, and other lights come on and prevents me from being able to drive. This happened on the interstate and almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724334March 14, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving 65mph on [XXX] and all the lights came on flashing and alerting me causing the emergency braking to occur while driving causing me to swerve on the road and lucky I didn’t crash but i had my [XXX] old in the car and it scared the hell out of me, on top of all that my horn gave out and hasn’t worked since that incident and now all the lights are off and I don’t even get the beeping for coming to close to another car anymore it’s like I lost all safety features plan to sell the car because I’m not dealing with this and Kia’s dealer services are horrible followed along by thee corporate being terrible too INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724333March 14, 2026
ENGINE
Car burns/ consumes oil constantly having to top off 2-3 quarts every 1,000 miles maybe even less I do my oil change every 3,000 miles Kia auto contract state I need to do oil change every 5,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721825March 3, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2023 Kia Seltos. The contact stated that while driving at 10 MPH, there was an abnormal fuel odor coming from the vehicle. The vehicle was stopped, and the contact became aware of smoke coming from the engine compartment. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed, and it was determined that the catalytic converter, turbo, and engine needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720924February 27, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2023 Kia Seltos. The contact stated that while driving on several occasions at various speeds, the tachometer went to zero and remained at zero while the vehicle was still accelerating. The contact stated that the transmission unexpectedly downshifted into a lower gear. There was an unknown message displayed. The contact stated that the screen was black while operating, and the passenger’s side air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 39,313.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720048February 23, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
Incident Date: October 26, 2025 Summary: On October 26, 2025, while merging onto a highway at high speed, the vehicle experienced a sudden and total electronic safety system failure. Without driver input, the Forward Collision-Avoidance Assist (FCA) system engaged the brakes (phantom braking), causing a dangerous, unprompted deceleration in active traffic. Simultaneously, the Electric Power Steering (EPS) assist failed, making the steering wheel extremely heavy and difficult to maneuver while trying to merge. Dashboard Alerts: The instrument cluster displayed a "Check Forward Collision-Avoidance Assist system" message, and the following warning lights illuminated: Master Warning, ABS, Traction Control (ESC), and Forward Safety. Attempted Remediation: I pulled the vehicle over and let it cool down for over an hour, but the warning lights and system failures persisted upon restarting. Per manufacturer-recommended troubleshooting found online, I thoroughly cleaned all exterior sensors and was forced to manually disable the collision-avoidance and alert systems via the vehicle's computer settings just to be able to drive the car home safely. Current Safety Concern: Since this event, the vehicle has exhibited increased skidding and inconsistent traction during normal driving conditions. This instability occurs on any road at any time, specifically when performing routine turning maneuvers, and is not limited to winter conditions. This suggests a deeper mechanical or software failure within the ABS/ESC/AWD control modules that cannot be resolved by the driver. This VIN currently shows no active recalls, but the symptoms match the known defects in the SC275 and SC336 campaigns exactly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719832February 23, 2026
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
In April 2025 my vehicle had a recall (1: SC336 or 25V099), I brought it into a Kia dealership, they said it failed the test, and needed a new engine (i was without a vehicle for weeks, dealership said they did not have any loaners until after 14 days). They then call back weeks later saying the test was faulty, and i could have my car back. They said to keep an eye on it if there are any issues regarding the recall to come back. One morning i started my car, and was driving luckily in a 30mph, my car started to shake, would not speed up/move much, the check engine light came on, almost coming to a complete stop in the middle of a busy road. I was able to move it to the side, turn it off for a bit, once turned back on it was fine. My father who has a background in automotive mechanics checked the oil and noticed there was barely in it- (although just having it been changed) which looks like the oil consumption is fast and going somewhere. I immediately took it to a Kia dealership and they said I would have to go through a whole oil consumption test but it would not be a guarantee fix for engine replacement due to me not going to a dealership, or oil change business. Although my father who changes it, has all the receipts of oil purchase and capability of changing it himself. My oil is changed always in the proper timeline/miles. Which i have a alert on my car to notify me of this. I have noticed the kia does not give an alert when there is "low" oil. I have to drive around with extra oil, and check it almost daily just incase. I am worried that it will stop again but on a busy highway and result in a accident. I am concerned that the recall test was faulty and is resulting in major car issues, for something that is not even that old. As of yesterday i turned my car on and it was shaking and the engine light came on. I have not turned it on since, i will be returning to the dealership today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697067November 2, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle acts like it’s going to die. No maintenance lights well maintained. Rattle noise and acts like it’s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying “nothing is wrong” because there isn’t a warning light on! It’s getting worse!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694349October 19, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
One night I started my car and my screen on my Kia seltos had a bunch of gibberish on the screen and then I went to power off the radio and tried to power back on and screen wouldn’t turn on and one usb won’t work. Tried to hard reset and check fuses and still no luck. I keep reading a bunch of people saying how they had same issues as I did on my radio . My friend is sales guy at car dealer and he told me not first time a radio on a Kia took a poop. So how comes there is no recall yet on this part of the car. It’s crappy because warranty on radio is only up to 36,000 . And my car I have only had for 3 years almost and I have 50,000 miles on it now . After disconnecting the battery and plugging back in like the dealer told me to do and now I have a loading symbol behind my wheel on the dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689656September 25, 2025
ENGINE
We first noticed that the car was sputtering and jerking when accelerating at highway speeds. It wasn't consistent at first but continued to get worse over time and at more regular occurrences. White/grey smoke was spotted from the tailpipe whenever the vehicle was accelerating, either from a stop or when "resuming" on the cruise control. We brought the vehicle in to the dealership as the "service engine" light came on and explained what was happening with the car. They told us that there was an "intake valve" that was plugged and need to be replaced and that the on-board computer needed to be updated. We also had some routine maintenance done as well and they sent us on our way. Quickly after getting the car home we noticed that the original problem persisted and actually got worse. We checked the recalls on our car and noticed that there are other recalls on other VINs for the same Make, Model, Year and engine type as our car and the symptoms of those recalls were exactly the same as our symptoms in our car. We returned the vehicle to the dealership and again the "service engine" light had come on. This time they got the code that says something to the effect of "cylinder scoring" and that we needed to have the engine replaced. The recall for the 2.0L Nu engine for 2023 Kia Seltos' that doesn't currently include the VIN for our vehicle is SC336. We had to replace the engine out of our own pocket and would like to see this VIN included in the recall that affects other vehicles of this similar Make, Model, year and engine type.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683412August 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was gray smoke coming from the exhaust pipe. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the vehicle stalled on the drive back to the residence. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the RPM fluctuated, and the engine revved with gray smoke coming from the exhaust pipe. The check engine warning light was illuminated. The contact was able to coast to the side of the road and waited ten minutes before restarting the vehicle; however, the failure reoccurred a short distance afterwards, with the vehicle vibrating abnormally, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was pulled into a parking lot and stalled. The vehicle was restarted and driven to the workplace where the vehicle stalled after being parked. After work, the contact drove the vehicle to the residence. The contact stated that while driving 30 MPH, the vehicle jerked and vibrated, and gray smoke was coming from the exhaust pipe, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The RPM fluctuated, and the engine revved. The contact was able to arrive at the residence, and the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the oil level was low and that there was a misfire in the engine. The vehicle remained at the dealer unrepaired. The contact was informed that an unknown part was clogged. The dealer changed the oil. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682858August 25, 2025
ENGINE
The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was while smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine due to possible poor maintenance, which the contact disputed. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681485August 19, 2025
ENGINE, UNKNOWN OR OTHER
3 times in the last 24 hours my vehicle has completely stopped while in motion. Once on the highway and twice in residential areas. There was no precursor problem to let me know this would happen, no strange noises and no check engine light. It just fails and the engine stops while I’m driving. It’s extremely dangerous and quite frankly very scary. When I called kia today to tell them what happened all they said to me was that since the check engine light wasn’t on, that it was safe to drive and they couldn’t get my car in for several weeks. Then the other kia dealership in the area said they would get me in next week but again that my car was safe to drive. It is most certainly NOT safe to drive!! This is happening while I’m driving and in motion. Twice at about 10 mph and once going 60 (thank god nobody was behind me)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679495August 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. It’s the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc. It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661689May 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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