Kia Seltos Complaints

532 consumer complaints on file.

#11550203October 16, 2023
STRUCTURE
The contact owns a 2024 Kia Seltos. The contact stated that while driving at an undisclosed speed, the strip of black plastic on the steering wheel and the dashboard above the glove compartment impaired her vision. The contact stated that the black plastic impaired the vision of her and the passenger. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 118.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549716October 13, 2023
ENGINE, POWER TRAIN
2021 Kia Seltos possibly already had the recall work done in Florida before purchasing it used with only 18000 miles. It has stalled, once dying completely. Trouble gaining acceleration. Losing oil. Multiple oil consumption testing visits to dealership of 1000 miles each to continue showing Kia it loses over 1 quart per period. Now the glow relay engine and misfire engine codes are pulling which indicates engine damage after dealership has just last week replaced new spark plugs and oil change. It has been rough idle and ticking - knocking sound the entire time, which they denied the morning after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544856September 16, 2023
POWER TRAIN, SUSPENSION, ENGINE
bought as certified pre-owned from a very large dealership in Clearwater. Driving off the lot there was a bad wobble and shake from corner to corner of vehichle. Took in day 2 of ownership to dealer to have them reinspect it and they let me drive away home too come back the next day after service manager started the car was completely safe to drive because there was no loaner car for me the day they promised me one ..five days in service and not hearing a word from the service department I stopped in and asked about my car. to have the tech say it ended needing and entire front CV axle and bearing because the bearing and axle had a lot of play in it! I've emailed multiple times and no one yet has called or emailed me back! bought on 9/02/2023 serviced 09/03/2023 to 09/15/2023 .. . then on the ride home it still feels like there is a wobble from somewhere in the front of the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541752August 30, 2023
FUEL/PROPULSION SYSTEM
I've owned this car since it was new. I've been disappointed with the transmission. At low speeds, it will hesitate and shudder. This is especially true if I'm making a turn. This has been a consistent problem. Secondly, twice my transmission has overheated. The first time we were in a Halloween event during the Pandemic 2020. It was a drive-through event that was stop-and-go. The warning light came on with the gauge showing one bar over the limit. As luck would have it, the traffic started to move towards the end and it lowered the bar to just under the overheating bar. The second time this happened it was much more serious. I had four people in the car. We had just left a restaurant and were heading towards the freeway. Unfortunately, we got stuck on a hill in Hollywood Bowl traffic. We were stuck there long enough that my car shut down on the hill. We were blocking traffic and my wife got out to direct traffic around us. I tried to put the car in neutral and coast towards an open curbside parking space. It wouldn't budge. We spent what felt like an eternity blocking traffic. It was probably 4-5 minutes where we were unable to start or roll backward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541087August 28, 2023
ENGINE
The contact owns a 2021 Kia Seltos. The contact stated while driving approximately 25 MPH, the engine seized. The contact stated that the vehicle hesitated when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the crankshaft had cracked, causing oil to leak from the vehicle. Additionally, there was an unknown sensor that was faulty. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540858August 26, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle appeared to restart itself (dashboard lights turned off and immediately turned back on as if the car had been started up) as I was a approaching a red stop light toward the end of a 1 hour/60 mile commute. This is the 3rd time since I've had my vehicle (purchased in October of 2020) that I've had an event like this occur while driving. Currently waiting service appointment, 2 weeks away 1st incident, within the 1st 6 months of ownership, cant remember the exact date: Vehicle appeared to restart as I turned left at a green light. 2nd incident: Vehicle appeared to restart itself whilst driving on highway (thankfully no traffic/other cars on the road at this time, but I was doing 70+mph at the time). Shortly after this incident, I called the local dealer to setup a service appointment about this issue. Service was unable to to replicate issue. They looked for whatever codes that might lead them to the source of the problem, but none found. Was told to monitor bring vehicle back in if it happened again. It's seems to look like some sort of electrical/computer glitch that causes the car to do this. It happens inconsistently (different driving conditons) and infrequently, but is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540028August 22, 2023
SUSPENSION
At slow speeds such as parking or backing up, when you turn the wheel, you hear a popping sound from the left front wheel area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536432August 4, 2023
ENGINE, UNKNOWN OR OTHER
When the stop/ go is on .. it some times stalls and will not move when pressing petal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536397August 3, 2023
ENGINE, POWER TRAIN
My kia engine light came on during a drive and the vehicle would not shift gears (it would stay stuck on 1st). I manage to park and realize that it was not shifting to reverse either. I check the temperature and it was 4 lines below the middle which is normal. My car has proper maintenance and just came out of the 30,000 miles maintenance and is less than 3 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535258July 29, 2023
POWER TRAIN, ENGINE
On June 10, 2023 I was driving and in stop and go traffic. My 2022 Kia Seltos transmission over heated. I pulled over, let it cool, and cautiously drove home. I made an appointment with the dealership I purchased the car from and requested that they inspect the transmission and explained what happened. This is when I was informed that my vehicle had a "design flaw" in the dual clutch system and that if I did not put my vehicle in park or neutral while on stop and go traffic, my vehicle would overheat. I was given the all clear, but a month later I had to have my car towed to the dealership for further transmission issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533404July 20, 2023
ENGINE
The engine is knocking very lauding and the car is using lots of oil but isn’t leaking oil anywhere. The car shuts off at random times when the knocking of the engine is very loud. Sounds similar to the other recalls regarding the same year seltos that have had a engine recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531309July 10, 2023
ELECTRICAL SYSTEM
3 Teenagers were able to break a window, enter the car, Start the car without use of a key, and drive the vehicle. Rear Windows breaking do not trigger anti-theft alarm. Car is able to be started with out use of the key. Car is able to be driven with out use of a key. Was able to catch the incident of film and it took only 5 minutes for it to be stolen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528518June 23, 2023
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to drive away from a stop light at an undisclosed speed, the vehicle was slow to accelerate. The contact stated that the failure had occurred on several occasions. No warning lights were illuminated prior to the failure. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure; however, the mechanic became aware oil on top of the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was not notified of the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525393June 5, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY VEHICLE HAS SHOUT OFF ON ME 4 TIMES EITHER WHILE STOPPED AT THE LIGHT/ STOP SIGN . APPROACHING A LIGHT AND OR STOP SIGN WHILE SLOWING TO STOP. IT APPEARS TO BE THAT PART OF THE SYSTEM THAT SHUTS DOWN OR OFF THE VEHICLE IN ORDER TO CONSERVE GAS IS MALFUNCTIONING THIS CLEARLY BECOMES A SAFETY RISK DEPENDING ON WHERE THE CAR IS POSITIONED AT THE TIME OF THE SHUT DOWN, SLOWING TO MAKE TURN OR STOP AT AN INTERSECTION. AT THIS TIME I WILL BE REPORTING THIS ISSUE TO THE DESALERSHIP, THE ISSUE HAS NOT BEEN INSPECTED BY ANYONE AT THE TIME OF THIS REPORT HERE. THERE WERE NO WARNING LAMPS ACTIVATED PRIOR TO THE VEHICLE SHUTTING OFF. At the time I did not think to copy the dates,times , mph or mileage of the vehicle but the information on the screen instructed me to put the vehicle in park to restart. this a very scary situation in traffic .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524812June 1, 2023
ENGINE, SEAT BELTS, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2021 Kia Seltos S was not a part of the original recall on Seltos & Soul vehicles. My check engine light came on and now my car has been at the dealership for 3 weeks waiting for a new engine. The front collision will randomly activate when there are NO other cars around. It applies the brakes when you are driving at speed on the highway. Luckily no cars were behind me. My seat belt has also malfunctioned. I connect it and the warning light keeps beeping & flashing even after I try repeating the process. This KIA is a keyed Kia. And although Kia has recently created an Anti-theft software update, that comes about 14 months too late. My car was stolen in Jan 2022. This morning I hear that Kia is having exploding air bag issues. Don't know which models are affected yet, but it would not surprise me if my car is included. I do not feel safe driving this car with all of the safety issues I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524008May 26, 2023
UNKNOWN OR OTHER
The horn in my 2023 Kia Seltos started glitching and then went out completely. After a google search this appears to be a very big problem with the Seltos, and here in Florida it is against the law to drive without one. They need to recall these in for a fix. I have had a few near misses with other vehicles because I couldn't alert them with my horn. Kia of Clermont is refusing to provide a loaner car while they diagnose and resolve the issue, and I cannot afford to be without transportation while they do so. Please look into this because it is very dangerous not having a horn while driving. This IS a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522784May 19, 2023
ELECTRICAL SYSTEM, ENGINE
5/18/23 My car shut off with the stop/go feature and would not turn back on. Was able to start once I removed the key and tried again after a few minutes. This again happened to me once I got to a gas station resulting in the same issue today 5/19/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522743May 18, 2023
ENGINE, ELECTRICAL SYSTEM
When driving the vehicle the motor will randomly shut off. This is a safety hazard and has been happening more and more. I thought it was supposed to do this but only when stopped. It now is doing it while driving and I have almost been rear ended 3 times now. The car is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522673May 18, 2023
ELECTRICAL SYSTEM
My car was stolen 4 times due to KIA not installing an immobilizer into my car. My Window was broken all 4 times to get to the car and never did my car alarm sound during this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521755May 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2023 Kia Seltos. The contact stated that while parallel parking her vehicle, the vehicle independently accelerated backward while in the reverse(R) position and crashed into a barrier. The contact did not sustain any injuries as a result of the failure. A police report was filed at the scene. Due to the failure, the vehicle was towed to a dealer where it remained in the dealer's possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Seltos