Kia Sedona Complaints (2016)

297 consumer complaints on file.

#11528614June 23, 2023
ELECTRICAL SYSTEM, ENGINE, STRUCTURE:BODY
Our Kia Sedona had the cooling fan harness negative Cable melt and caused making our engine overheat. When we took our vehicle to get serviced they told us that the cooling fan harness melted and then it's a common problem with kias. They fixed the pigtail cooling fan harness but are cooling fan does not turn on anymore and they said that it is now an electrical issue and this was from a Kia dealership in Dodge City Kansas. They recently did a recall on sliding doors because they weren't shutting all the way and it worked for exactly one day after the recall and now it's back to not shutting and making a really loud noise when it attempts to shut. When this happens we can't lock our doors because the doors won't lock when doors open and we have to constantly shut off our interior lights so that they don't stay on because the doors don't shut. We've notified the Kia dealership that have done our recall on it and told them that it didn't fix it but they refuse to make it right. We only have 106,000 MI I've got a new cooling fan resistor and put it in and a new pigtail harness and put it in but the cooling fan is still not turning on the low speed and the air conditioner doesn't work either. Our engine constantly smells very hot but it doesn't indicate that it's overheating. We haven't had this vehicle for very long and because of all the problems we've had with it are considering on getting another vehicle and we're considering a carnival but are afraid to because of the way Kia handles their issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528185June 21, 2023
AIR BAGS
Hello NHTSA representative, The dealership Lupient KIA in Glendale, WI closed the recall campaign SC175 and the action required was not performed. The KIA customer care closed the case 15510583 without explanation and when contacted opening a different one 15502908 mentioned that the car is out of warranty and they do not care any more. I am looking for your support to get KIA reviewed this anomaly in this dealership and obviously leave a precedent ahead of repairing the vehicle as the diagnosis of the failure cost 295usd plus the repair. According to the safety recall campaign under number SC175 (REV 1 03/20/2019) for KIA SEdona, that can be consulted in https://static.nhtsa.gov/odi/rcl/2019/RCRIT-19V109-3930.pdf, the clip should have been cut during the recall but the clip is still present and there is an error and a broken harness in my vehicle. See picture as evidence that the clip was not removed according to the instructions at the KIA dealership. The safety recall states on step 3 to "Carefully detach the ODS connector retaining clip (B) closest to the ODS connector." and on step 4 to "Carefully cut the retaining clip between the wiring harness and the clip head (C) using side-cutter pliers and discard the clip head. Allow the wiring harness to move freely. Do not replace the retaining clip or secure the harness." as you can see in the attached picture the clip is uncut. In case during the previous safety recall the seat was changed, the statement for the clip is equivalent that it should not be present per the same safety recall. Regards,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527363June 16, 2023
ELECTRICAL SYSTEM
Both automatic passenger sliding doors do not shut completely after last recall was completed to fix them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526801June 13, 2023
ENGINE
The engine failed. It burned through all of the oil, didn't give any warnings or light and just died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526455June 11, 2023
ENGINE
While driving engine started making a rattling noise and then died. Checked and there was no oil. No warning lights came on at all. No oil light, no check engine light; nothing. Van only has 96,000 miles. Service is performed regularly on van. Was 2 hours away from home and had to have vehicle towed. After researching I found that the 3.3 liter engines on some Kias are failing due to oil starvation caused by the oil light sensor not coming on. Kia has addressed this issue in some of their other vehicles but have yet to add the Sedonas to the engine recall. Now I’m stuck with a vehicle that more than likely needs a new engine and a company that will not take responsibility for their failure to include the Sedonas in the engine recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525663June 6, 2023
ENGINE
The engine oil leaking for any anywhere, first look like transmission fluid leaking, but clear it didn't find any leaking, and check engine oil tank didn't find any leaking, find from recall have same problem but not my Vin number, and in my car didn't show warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524771June 1, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Kia Sedona. The contact stated that while driving approximately 35 MPH, the passenger’s side sliding door failed to lock and opened. The door ajar warning light was illuminated. The contact had to manually close the door. The vehicle was taken to the local dealer where an unknown diagnosis was provided. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523524May 23, 2023
ENGINE
Was driving down the highway on a road trip and the Sedona developed an engine rattle. Pulled over into the nearest gas station to inspect. I checked the oil and the oil was 3 quarts low -- even though my vehicle received regular oil changes/maintenance! I filled up but the damage was too far gone; motor had a clanking noise and would not stay started. Had vehicle towed to my dealership where it still is awaiting a motor swap. Dealership confirmed engine damage and recommended the full swap. It's been 3 weeks. Kia has no open recall for this even though a growing number of Sedona owners are experienced the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523023May 20, 2023
AIR BAGS
* The red airbag dash light comes on only when there is a passenger in the front passenger seat. The "OFF" light by the passenger air bag sign goes off like it should, symbolizing the airbag is turned in. However, the light on the dash coming on has me worried it is defective. *If the passenger airbag does not deploy if needed, that could risk serious injury or death. *This van was sold to us two day ago by a Kia dealership who said it passed all safety inspections. However, since the light only comes on when there is a front passenger, I'm sure it was overlooked. *I am in contact with the dealership we purchased it from. I have not heard back yet. *The warning light came on the first time I had a passenger in the vehicle after purchasing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518651April 24, 2023
POWER TRAIN
The contact owns a 2015 Kia Sedona. The contact stated that on various occasions, the gear shift lever seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the shift lever assembly needed to be replaced. The contact became aware of NHTSA Campaign Number: 22V612000 (Power Train); however, the VIN was not included in the recall. The contact was informed by the mechanic that the gear shifter failed to shift into drive(D). The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511884March 14, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Headlights will shut off while driving. This sometimes will occur on its own, other times, it appears to be caused when using the turn signal lever. The lights will come back on by touching/moving the lever. This is dangerous and could lead to an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505224February 2, 2023
ENGINE
WE HAVE A 2016 KIA SEDONA, BOUGHT IN 2017 AS A KIA CERTIFIED. WE HAVE HAD SEVERAL RECALLS SINCE OUR OWNERSHIP. FOR THE LAST 2-3 YEARS WE HAVE DRIVEN IT SPARINGLY. WE TOOK IT TO THE KIA DEALERSHIP FOR REGULAR OIL CHANGE AT 97,000 + MILES. THERE WAS NO MENTION OF ANY MAJOR ENGINE CONCERNS. WE AGAIN TOOK IT IN TO THE KIA DEALERSHIP, FOR A SPARE TIRE CABLE ISSUE AT 99,186 MILES AGAIN NO MENTION OF ENGINE ISSUES. THE KIA DEALERSHIP PERFORMED A MULTIPOINT INSPECTION, AND REPAIRED A TURN SIGNAL ISSUE, AND SUGGESTED SOME OTHER MAINTENANCE ITEMS, THAT WOULD NEED ATTENTION SOON, BRAKES ECT. AT 102,866, WE TOOK THE VEHICLE TO A REPAIR SHOP, WE HAVE USED BEFORE, FOR AN OIL CHANGE. WE WERE INFORMED THAT SOMEONE HAD PUT STOP LEAK IN THE COOLANT SYSTEM. THEY SAID WE SHOULD TAKE IT TO THE DEALERSHIP FOR A HEAD GASKET ISSUE. WE TOOK IT TO ANOTHER FULL SERVICE SHOP, WHERE, THEY DIDN'T DETECT A COOLANT LEAK. WE DID NOTICE COOLANT WAS RUNNING LOW, BUT NONE WAS SPOTTED ON THE GROUND. WE TOOK IT BACK TO THE PREVIOUS REPAIR SHOP, WHERE THEY INFORMED US OF A POSSIBLE BLOWNED HEAD GASKET, BUT COULDN'T CONFIRM, BECAUSE OF OIL ALL OVER THE UNDER CARRIAGE, THROUGH ALL OF THIS THERE WERE NO WARNING SIGNAL OR LIGHTS, UNTIL THE TEMP GAGE MOVED TOWARDS HIGH AND THE OIL LIGHT FLICKERED A COUPLE OF TIMES. WE WERE TOLD THAT THE ENGINE WAS PROBABLY SHOT. THE VEHICLE IS AGAIN AT THE KIA DEALERSHIP. NO RESOLVE YET. WE NOW UNDERSTAND THAT THAT KIA HAS RECALLED QUITE A NUMBER OF THEIR VEHICLES FOR SIMULAR ENGINE ISSUES. WE GOT A RECALL FOR A LEAKING OIL SWITCH, WHICH WE INFORMED THE DEALERSHIP OF. ARE THE KIA SEDONA'S ON THE RECALL LIST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501711January 13, 2023
EXTERIOR LIGHTING
The taillight housings accumulate standing water due to cracking of the plastic on the back of the tail light housing. This water leads to corrosion of the brake light bulb socket, which then leads to an inoperative brake light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500174January 4, 2023
STRUCTURE:BODY
BOTH SLIDING DOORS OPEN UP WHEN GOING DOWN THE ROAD AND BOTH SLIDING DOORS WILL NOT SHUT ALL THE WAY UNLESS U PUSH ON THEM HARD TO SHUT BUT THEY WILL STILL OPEN UP REGARDLESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500025January 3, 2023
AIR BAGS
1)The airbags failed at time of accident, yes is available for inspection. 2)This is a family car (KIA Sedona 2016) with kids in the car ..if the airbags not working at time of an impact, could and up in deadly/fatality accident. 3) No. 4)The vehicle has been inspected by police and insurance. 5) no warning or issues show anywhere to advise of issue, this car has not been involve in any accident before. Last time took the car to dealer was 1 month ago… November 2022
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11499176December 28, 2022
UNKNOWN OR OTHER
The go bad ABS Wheel Speed Sensor Replacement: REPLACE REAR DRIVER WHEEL SPEED SENSOR FOR ABS ISSUE 2.0 Engine light went on then off. Car overheated and blew a head gasket and ruining engine. The engine light was off. There was no warning before this car overheated. And it overheated fast!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498341December 21, 2022
ENGINE
I was driving the car and noticed a smell. I looked down and saw the the temperature gauge was in the red zone but there were no dashboard lights or any sounds to let me know there was a problem . I pulled over and called AAA. They took the car to a AAA repair shop. The repair shop called me and said the head gasket was blown and that the car needed a new engine as the cost to repair would be even more money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496802December 9, 2022
ENGINE
My 2016 Kia Sedona has only 79900 miles on it, yet needs an engine replacement. It is experiencing the EXACT same issues as the other kia engines that have been recalled/replaced by kia, yet they will not help fix it, because "there are no problems with my engine, but there are with the other kia engines" A vehicle should not need a new engine at 79000 miles. There were zero warnings to this. No check engine lights. No oil lights. Nothing. In fact there are still no lights, even after having this problem diagnosed at the dealer. If my engine fails in the middle of the road, I am putting myself, my 4 children, my husband, and anyone else on the road at risk. This should not be happening at such low mileage, especially with no warning lights. The dealer confirms I need a new engine. Other auto shops claim kia should cover this repair because this engine is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496530December 8, 2022
EXTERIOR LIGHTING
Headlights will randomly turn off and flicker on and off. Has happened multiple times and on dark roads
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491851November 1, 2022
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Car has a strong gas smell coming from front area through vents, when opened hood strong gas is smelled. Car is now stalling when starting. Afraid that car will burst into flames and explode. I have read that there was a recall due to cracked fuel rail but my 2016 does not fall within the model years. This is ridiculous that it’s the exact same thing happening to my 2016 sedona. The smell of gas is excessive and I had to take all of my kids out of the car and now do not trust to drive it. My car was completely fine and how can something randomly crack and cause this. No light or warning indicates this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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