Kia Sedona Complaints (2015)

140 consumer complaints on file.

#11082052March 29, 2018
ELECTRICAL SYSTEM
BOTH SLIDING DOORS MAKE NOISES WHEN CLOSING AND DO NOT CLOSE ALL OF THE WAY. NOISE IS COMING FROM BACK OF CAR INSIDE PANEL. SOUNDS LIKE A MOTOR VIBRATION AND RUBBING NOISE. THE DOOR WILL STAY OPEN ABOUT A 1/4-1/2" WHEN LOOKING AT IT FROM THE REAR. DOOR LIGHT ON DASH IS ON, INTERIOR DOOR LIGHT WILL REMAIN ON AND AIR/NOISE COMES IN THROUGH THE DOOR. THIS STARTED WITH 60K MILES ON MY CAR. DEALER SAYS IT WILL COST ME $2200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065021January 26, 2018
WHEELS
THIS IS THE THIRD KUMHO CRUGEN KL33 TIRE THAT HAS HAD RADIAL RUN-OUT OR TREAD SEPARATION IN LESS THEN 6 MONTHS. FIRST TWO WHERE ON THE FRONT AXLE AND MOST RECENT ONE IS ON THE PASS REAR. THE RECENT EVENT WAS ON A RETURN ROAD TRIP COVERING ABOUT 230 MILES IN I 10 BETWEEN SAN ANTONIO AND HOUSTON, THERE WAS NO ROAD DEBRIS OR OTHER ISSUES THAT WOULD HAVE CAUSED TIRE DAMAGE UNDER A ROAD HAZARD. SINCE THEN THE TIRE HAS DEVELOPED A WHEEL HOP AND VIBRATION TO THE REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039640October 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 KIA SEDONA. THE CONTACT STATED THAT THE DRIVER NOTICED AN ABNORMAL TICKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO ORLANDO KIA WEST (3407 W COLONIAL DR, ORLANDO, FL 32808) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020003August 27, 2017
AIR BAGS
AIR BAG LIGHT IS ON AND WONT GO OFF. IT USED TO COME ON OCCASIONALLY BUT IT JUST STARTED TO BE ON CONSTANTLY RECENTLY. ALSO THE PASSENGER AIR BAG IS STUCK ON. ITS SUPPOSED TO LIGHT UP OFF WHEN NO ONE IS SEATED. NOW THE SEAT BELT LIGHT FLASHES AS IF SOMEONE IS SEATED THERE. THIS IS RIDICULOUS. THIS IS A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015899August 17, 2017
VISIBILITY/WIPER
REAR WINDOW BROKE WHILE I WAS TAKING THE TRAILER HITCH OFF THE CAR MY FACE WAS INCHES FROM THE GLASS.NOTHING CAUSED THIS,IT BROKE ON ITS OWN.I BELIEVE KIA IS TRYING TO COVER UP THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003815July 8, 2017
AIR BAGS
MY AIR BAG INDICATOR LIGHT CAME ON AND DOES NOT RESET. THE PASSENGER SIDE AIR BAG LIGHT IN NOT SHOWING THE PASSENGER AIR BAG IS OFF. ACCORDING TO THE VEHICLES MANUEL THIS WE MAY HAVE A PASSENGER AIR BAG DEPLOY WHEN IT SHOULD BE OFF AND THE DRIVERS SIDE AIR BAG WILL NOT DEPLOY WHEN IT SHOULD. THIS IS A VERY SERIOUS PROBLEM AND DURING MY RESEARCH FOUND AT LEAST 50+ KIA OWNERS WITH THIS PROBLEM. PLEASE CHECK THIS OUT AND HAVE KIA REPAIR THESE VEHICLES UNDER A RECALL NOTICE. I BELIEVE MY WARRANTY IS STILL VALID BUT NOT SURE KIA WILL FIX THIS WITHOUT PRODDING. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003395July 6, 2017
SEAT BELTS, SEATS
THE BACK SEAT WILL NOT CLIP DOWN AND THE MIDDLE SEAT BELT WILL NOT RETRACT BACK. YOU CANNOT SIT IN THE BACK SEAT BECAUSE IT WILL NOT CLAMP TO THE FLOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958561March 3, 2017
ELECTRICAL SYSTEM
THE UVO SYSTEM INTERMITTENTLY MALFUNCTIONS. WHEN IT DOES, THE PHONE RINGER VOLUME IS EXTREMELY LOUD. AS A RESULT , AN INCOMING PHONE CALL STARTLES AND TEMPORARILY DISTRACTS THE DRIVER. AFTER REPEATED ATTEMPTS TO RESET THE VOLUME TO A VERY LOW LEVEL, IT CONTINUES TO HAPPEN. AS IT HAPPENS RANDOMLY, THE DEALER HAS NOT BEEN ABLE TO REPRODUCE IT. AS A RESULT, THEY HAVE REFUSED TO REPROGRAM THE SYSTEM. HOWEVER, THERE IS A SERVICE ACTION/TSB 222 WHICH ADDRESSES THIS, BUT "IF THEY CAN NOT REPRODUCE THE SYMPTOM, THEY WILL NOT REPROGRAM THE SYSTEM." I HAVE BEEN TOLD THIS SAME STORY AT THE DEALERSHIP AND FROM THE CORPORATE HEADQUARTERS. IT HAS HAPPENED MULTIPLE TIME SINCE I HAVE OWNED THE VEHICLE. THERE ARE NOT ANY UPGRADES AVAILABLE FOR THE CONSUMER TO UPLOAD, NOR IS IT POSSIBLE WITHOUT SPECIALIZED EQUIPMENT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940202January 6, 2017
TIRES, TIRES:SIDEWALL
SIDEWALL BLOWOUT AT HIGHWAY SPEEDS. SIDEWALL IS BUSTED IN (3) LOCATIONS: (1) OUTSIDE AND (2) ON THE INSIDE AT 3:00 AND 9:00 POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891499July 28, 2016
ELECTRICAL SYSTEM
BATTERY DEAD FOR THREE DIFFERENT TIMES IN PAST FIVE DAYS. WORKED AFTER JUMP START (WITH A STANLEY 450/900 AMP JUMP START SYSTEM), BUT DURING LAST TWO OCCASSIONS (ON 07/27/16 AND 07/28/16 IT GOT HOT TOO FAST SPECIALLY WHEN CAR WAS STATIONARY (ENGINE RUNNING) FOR FEW MINUTES. IT WENT HOT TO BOILING (ALMOST TO THE POINT OF FIRE EXPLOTION), AND EVAPORATING ACID FROM BOTH SIDES'S TOP (HUGE AMOUNT OF WHITE TOXIC SMOKE). DEFINITELY THE BATTERY IS DAMAGED. DEALER IS WILLING TO REPLACE; BUT I BELIEVE THIS IS A SAFETY CRITICAL ISSUE THAT SHOULD BE CAREFULLY INVESTIGATED TO FIND THE ROOT CAUSE, WHICH MAY NOT BE THE BATTERY ALONE OR ITSELF, BUT A MORE SERIOUS AND COMPLEX ELECTRO-MECHANICAL DESIGN FAILURE. STATS ARE BACKING-UP MY THOUGHTS: THE MAIN TOPICS OF COMPLAINTS FOR THIS CAR (SO FAR) ARE ELECTRICAL/BATTERY RELATED. I HAVE A VIDEO OF THE SMOKE FROM THE BATTERY. I OWNED SEVERAL OTHER CARS WITH DEAD BATTERY ISSUES, BUT NEVER THIS KIND OF SCENARIO WHERE BATTERY IS ABOUT TO EXPLODE. (NOTE: MY VIN NUMBER MAY NOT APPEAR IN US DATABASE BECAUSE I BOUGHT CAR IN PUERTO RICO, MANUFACTURED IN KOREA).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872896June 7, 2016
WHEELS
VEHICLE HAS 12,000 MILES ON IT ROTATE TIRES EVERY 4-5000 MILES. NOTICED A LOUD NOISE COMING FROM THE WHEEL WELLS ON THE INTERSTATE, DROVE TO THE LOCAL MECHANIC, CHECKED OUR WHEELS FOUND SQUARE SPOTS ON THE INNER TIRE TREADS. UNSAFE TO DRIVE HE CALLED IN TIRES AT THE TIRE SHOP, TIRE SHOP LET HIM KNOW THAT THEY ARE USING THE SAME TIRE ON THE NEWER MODEL BUT THE WORD EXTRA LOAD IS ON THE TIRE, REPLACED TWO OF THE TIRES BECAUSE MONEY IS SCARES. COMPLAINED TO KIA CONSUMER THEY STATED IT IS THE TIRE COMPANY'S PROBLEM (HANKOOK) AND NOT KIA. CALLED HANKOOK TIRE HQ IN NJ AND THEY STATE IT IS KIA AND HYNDIA'S PROBLEM. THIS IS A VERY DANGEROUS SITUATION WHERE THIS IS A FAMILY TYPE VAN AND THE BELTS ARE STRETCHING AND EVENTUALLY THEY WILL BRAKE POSSIBLE INJURY AND OR DEATH. DON'T KNOW WHERE ELSE TO GO NO ONE IS LISTENING.NEED HELP WITH THIS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845888March 10, 2016
STRUCTURE:BODY
DRIVER SIDE PASSENGER DOOR FAILS TO CLOSE, LOUD NOISE WHEN ATTEMPTING TO LATCH, AND ALARMS SOUND UPON ENTERING OR EXITING VEHICLE IN A PARKED POSITION. AUTOMATIC DOOR NEEDS TO BE TURNED OFF, THEN MANUALLY CLOSE DOOR. MAY HAPPEN ALL THE TIME OR FAIL RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821471January 21, 2016
ENGINE
THE ENGINE DIES WHILE DRIVING. BOUGHT THE MINIVAN WITH 97 MILES. DRIVES BACK HOME AND PARKED THERE FOR ABOUT 1 WEEK. (NEW YEAR HOLIDAYS). THEN STARTED TO DRIVE THE VAN. THE FIRST DAY (WITH ALMOST FULL GAS TANK) THE ENGINE DIES WHILE DRIVING 3 TIMES, ALL ON CITY STREETS WITH LOW SPEED. 2 OUT OF 3 TIME THERE IS LITTLE UPHILL, THE OTHER TIME IT IS IN FLAT GROCERY PARKING LOT. AFTER THAT I SCHEDULED SERVICE APPOINTMENT AND BEGIN TO USE THE VAN FOR COMMUTE AS WELL TO TEST MORE. FOR ONE WEEK IT IS DRIVING OK. BUT AFTER I FILLUP THE GAS TANK, THE ENGINE DIES AGAIN, IN ONE OF THE EXACT SAME PLACES NEAR MY HOME IT DIED ONE WEEK AGO. HAD THE ENGINE DIED WHEN ON HIGHWAY, IT WOULD HAVE MORE SERIOUS IMPACT. THE DEALER SERVICE DEPARTMENT SAID THEY CANNOT FIND ANYTHING UNUSUAL YET AND NEED TO KEEP THE VAN FOR LONGER TIME FOR DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820246January 14, 2016
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2015 KIA SEDONA. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT FAILED TO START. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE CHARGED AND INFORMED THE CONTACT TO DRIVE THE VEHICLE MORE OFTEN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789326November 9, 2015
ELECTRICAL SYSTEM, POWER TRAIN
THE ENGINE STOPPED AFTER DRIVING THROUGH A SMALL BUMP AT THE PARK LOT (LOW SPEED), ACCOMPANIED BY STEERING WHEEL LOCKING BY ITSELF. TRIED TO RESTART THE CAR AND IT DIDN'T WORK. JUMP START WAS ALSO UNSUCCESSFUL. THE CAR WAS TOWED TO THE NEARBY DEALERSHIP. AFTER DAYS OF WAITING, I WAS TOLD PROBLEM CAN NOT BE DIAGNOSED BUT THEY OFFER TO REPLACE THE COMPUTER. NOW I AM WAITING FOR THEIR NEW RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761392September 3, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 KIA SEDONA. WHILE DRIVING APPROXIMATELY 5-10 MPH APPROACHING A RED LIGHT, THE VEHICLE ACCELERATED ON ITS OWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO LOCATE A FAILURE. IN ADDITION, WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE AND A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731142June 29, 2015
SEATS, STEERING, ELECTRICAL SYSTEM
HAD TURNED ON THE AIR IN THE SEAT AND SMELLED A PLASTIC BURNING SMELL WHEN I PARKED MY CAR AND WENT IN MY HOUSE TO GET MY SWIMSUIT AND TOWEL AND RETURNED OUTSIDE SMOKE WAS ROLLING OUT OF THE CAR. THE CAR WAS ON FIRE AT THE DRIVERS SIDE SEAT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10713038April 27, 2015
STRUCTURE
THE SIDE PANEL ON THE DRIVER'S SIDE CAME OPEN IN THE GARAGE DURING THE NIGHT AND FAILED TO CLOSE WHEN DISCOVERED. LUCKILY WE WERE NOT DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704141April 7, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 KIA SEDONA. WHILE PULLING INTO THE GARAGE AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE GARAGE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10671723January 12, 2015
ELECTRICAL SYSTEM
BACKUP AND SEAT BELT CHIMES CANNOT BE HEARD IN THIS VEHICLE DEALER HAS BEEN INFORMED OF PROBLEM HOWEVER STATES VOLUME CANNOT BE INCREASED . THIS IS A NEW CAR PURCHASE I STATED TO THE DEALER THAT THE KIA SORENTO I TRADED COULD BE HEARD WHY CAN'T THIS ONE BE MADE TO HEAR ALSO.BACKUP WARNING IS TO DETECT OBJECTS NOT SEEN IN MIRRORS BUT IF IT CANNOT BE HEARD WHAT GOOD IS IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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