Kia Sedona Complaints (2004)

213 consumer complaints on file.

#10173993November 21, 2006
SERVICE BRAKES, HYDRAULIC
WE ARE WRITING TO REPORT A POTENTIALLY DANGEROUS SITUATION WITH THE 2004 *(AND POSSIBLY OTHER YEARS) KIA SEDONA. WE PURCHASE OUR VEHICLE NEW IN DAYTONA BEACH FLORIDA AND DID NOT HAVE A PROBLEM UNTIL WE RELOCATED TO THE MOUNTAINS OF WESTERN NORTH CAROLINA. SINCE FEBRUARY OF 2005 WE HAVE BEEN ATTEMPTING TO SAFELY RECTIFY A PROBLEM WITH OUR CAR WHICH NOW HAS APPROX 38,000. MILES ON IT. OUR CAR FYI HAS NEVER BEEN IN AN ACCIDENT AND WE ARE THE ONLY DRIVERS AND OWNERS. WE NOTICED IN APPROX JAN OF 2005 A SEVERE CAVITATION IN THE VEHICLE WHEN BRAKING ON A HILL AT A NORMAL RATE OF SPEED. MY HUSBAND IMMEDIATELY WENT TO THE LOCAL DEALER,PARAMOUNT KIA TO HAVE THE VEHICLE EXAMINED AND REPAIRED. HE WAS TOLD THAT KIA WAS AWARE OF A PROBLEM WITH THE BRAKING SYSTEM AND WAS UNABLE TO OFFER ANY ASSISTANCE AS THE PROBLEM WAS NOT UNDER WARRANTY. IN ADDITION, THE SERVICE MANAGER AT THE DEALERSHIP TOLD US THAT MANY KIA SEDONA OWNERS WERE COMPLAINING OF THE SAME PROBLEM AND THAT THE PROBLEM WAS SINGULAR TO THE WESTERN NORTH CAROLINA AREA DUE TO UNUSUAL WHETHER CONDITIONS. AT THAT TIME THE DEALERSHIP COULD NOT TELL US WHETHER THE CAR WAS SAFE TO DRIVE AND WAS UNABLE TO OFFER ANY ASSISTANCE IN REPAIRING THE PROBLEM, AS WE WERE TOLD THAT THE REPLACEMENT PARTS WERE THE SAME PARTS THAT WERE SUPPOSEDLY CAUSING THE PROBLEM. MY HUSBAND, UNSATISFIED BY THE POOR ANSWERS (EVASIVE IN NATURE) WENT TO ANOTHER REPUTABLE MECHANIC AND HAD ON SEVERAL OCCASIONS DIFFERENT PARTS OF THE BRAKING SYSTEM CHECKED AND THEN REPLACED AS NECESSARY. DURING THE ALMOST YEAR THAT WE HAVE BEEN HAVING THE PROBLEM WE HAVE BEEN TOLD REPEATEDLY THAT KIA IS AWARE OF A BRAKING SYSTEM PROBLEM, BUT NO RECALL HAS BEEN INITIATED, NO INFORMATION LETTER HAS BEEN SENT OUT TO LET KIA SEDONA OWNERS KNOW THAT THERE IS A POTENTIAL PROBLEM WITH THE BRAKING SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172111October 30, 2006
AIR BAGS:FRONTAL
MY WIFE HAD A FRONTAL CRASH AT 35-40 MPH. INTO THE SIDE OF A BOX TRUCK. NEITHER PASSENGER NOR DRIVER'S AIRBAG DEPLOYED. THE HOOD HAD ALSO FLEW OFF THE VEHICLE AND LANDED MORE THAN 20 FEET AWAY AFTER BEING DEFLECTED OFF HER WINDSHIELD. THIS VEHICLE SUSTAINED MORE THAN $11,000 IN DAMAGES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10171156October 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 18000 MI. VAN SHOOK WHILE BRAKING. DEALER CUT ROTORS AND REPLACED BRAKE PADS. AT 20000 MI. VAN SHOOK AGAIN BROUGHT VEHICLE BACK TO DEALER, DEALER REPLACED ROTORS AND BRAKE PADS. AT 33000 MI PROBLEM STARTED ALL OVER AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170036October 5, 2006
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED THE REAR PASSENGER SIDE TIRE FELL OFF WHILE THE CONTACT WAS JACKING UP THE VEHICLE. THE NON SERVICE DEALER DETERMINED THIS OCCURRED DUE TO THE WHEEL BEARING DISINTEGRATING. THE FRONT DRIVER SIDE WHEEL BEARING ALSO DISINTEGRATED. THE MANUFACTURER HAD A RECALL #05V232000; REGARDING THE WHEELS, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168072September 12, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE VEHICLE'S FRONT BRAKES MADE A SCREECHING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THAT THE FRONT BRAKE PADS WERE WORN AND INSTALLED NEW PADS. THE VEHICLE RETURNED TO THE DEALER 4 MONTHS LATER, BECAUSE THE PADS WORE OUT PREMATURELY AND HAD TO BE REPLACED. THIS DID NOT REMEDY THE PROBLEM. ON THE 3RD VISIT, THE DEALER REPLACED THE FRONT CALIPERS BUT THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER ON 2 OTHER OCCASIONS FOR FRONT PAD REPLACEMENT, BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163893July 30, 2006
INTERIOR LIGHTING, POWER TRAIN:MANUAL TRANSMISSION, SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, AIR BAGS, STEERING
THEY WERE MINOR AT FIRST, SPEAKER COVER, WEATHER STRIPPING, AND NOISE WHEN BACKING UP. THEN THE OTHER PROBLEMS CAME: FAULTY PILOT BEARING, CLUTCH, AND PRESSURE PLATE, 4WD LIGHT, E BRAKE, POWER WINDOWS, PAINT COMING OF VEHICLE IN VARIOUS PLACES, DOME LAMP,DOOR LOCK SENSOR, GEAR SHIFTER, WINDSHIELD MOLDING, AIR BAG LIGHT,GAS PEDAL STICKING, CUP HOLDER. THE ONES THAT CONCERN ME THE MOST IS THE VIBRATION THAT I HAVE AT SPEEDS OF 65-75 MPH. THE WHOLE STEERING WHEEL SHAKES AND THE VIBRATION CAN BE FELT BELOW. I HAVE SEEN WHERE THERE ARE OTHER COMPLAINTS ON THIS MODEL FOR THIS. I AM CONCERNED BECAUSE I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT LOCATE THE PROBLEM. I ALSO HAVE PROBLEMS SHIFTING INTO LOWER GEARS ESPECIALLY IN THE MORNINGS. I ALSO HAVE PROBLEMS SHIFTING INTO 1ST GEAR FROM NEUTRAL. I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN WENT TO PUT MY CAR INTO FIRST, IT WOULD NOT GO, I SHIFTED INTO 2ND AND TRIED TO GO INTO 1ST BUT IT WOULD NOT GO. I FINALLY CUT THE VEHICLE OFF AND GOT IT INTO 1ST. THE OTHER MAIN CONCERN IS THERE IS A DELAY ON ACCELERATION. I EXPERIENCE IT AFTER MY VEHICLE HAS SAT FOR 5 OR MORE HOURS. WHEN THE GAS PEDAL IS PUSHED THE VEHICLE WILL NOT GO OR WILL MOVE SEVERAL FEET AND THEN STOP. I HAVE MADE THE DEALERSHIP AWARE OF THESE PROBLEMS AND SOME HAVE BEEN FIXED BUT THE MAJOR ONES, VIBRATION, HESITATION, AND SHIFTING INTO 1ST CANNOT BE FIXED BECAUSE THE CAUSE IS UNKNOWN. I HAVE ALREADY HAD TWO CLOSE CALLS IN THIS VEHICLE ONE BECAUSE I COULD NOT GET MY CAR INTO GEAR AND I WAS ABOUT HIT FROM BEHIND. THE OTHER WAS THE HESITATION WHERE THE CAR STALLED JUST AS I WAS PULLING ONTO THE ROAD AND WOULD NOT GO. THE VIBRATION CONCERNS ME TOO BECAUSE THIS COULD BE THE TRANSMISSION OR STEERING, AND I KNOW THAT MUCH OF A VIBRATION HAS TO AFFECT OTHER THINGS AS WELL. I AM GOING TO CONTACT SOMEONE ABOUT TRYING TO DECLARE THIS VEHICLE AS A LEMON. I AM CONCERNED FOR MY DAUGHTER'S SAFETY AND THIS IS MY ONLY SOURCE OF TRANSPORTATION. PLEASE HELP ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163636July 27, 2006
ELECTRICAL SYSTEM
ON THE FIRST INCIDENT, I WENT OUT TO THE VAN, A 2004 KIA SEDONA EX AND IT WOULDN'T EVEN TURN OVER, JUST MADE A CLICKING NOISE. THEN IT WOULD TURN OVER AND NOT FIRE. I CALLED ROADSIDE ASSISTANCE TO HAVE THEM TOW IT, BUT TRIED LATER BEFORE THEY ARRIVED AND PRESSED THE ACCELERATOR TO THE FLOOR AND IT FINALLY FIRED UP. I THOUGHT MAYBE IT WAS JUST BAD GAS SINCE IT WAS FINE AFTER THAT. YESTERDAY, MY WIFE IS DRIVING IT AND THE RADIO CUTS OFF AND SHE BEGINS TO LOSE POWER AND CANNOT ACCELERATE. SHE WAS WHERE SHE NEEDED TO GO WHEN IT HAPPENED, SO SHE WENT ON IN, IT STARTED BACK UP, BUT THEN SHE HAD THE SAME THING NOT EVEN A BLOCK LATER OF THE POWER CUTTING OUT AND NO ACCELERATION. AFTER THIS IT WOULD JUST CLICK WHEN THE KEY WAS TURNED AND DO WHAT IT DID TO ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160770June 26, 2006
ENGINE AND ENGINE COOLING
THE VAN WILL LUNGE OR CUT-OFF WHILE BEING DRIVEN. THE DEALERSHIP HAS REPEATED THIS PROBLEM WITH SEVERAL EMPLOYEES. NO ONE KNOWS WHAT IS CAUSING THIS OR HOW TO REPAIR. SO THEY KEEP GIVING IT BACK TO US UN-REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159328June 8, 2006
UNKNOWN OR OTHER, CHILD SEAT
DT*: THE CONTACT STATED WHILE THE CHILD WAS RESTRAINED, THE BOOSTER SEATBELT CLIPS FRACTURED WHICH ALLOWED THE SEATBELT TO RUB THE CHILD'S NECK. THIS INCIDENT OCCURRED WITHOUT WARNING. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT IS AN EVENFLO COMET, MODEL # 3221213P1, DATE OF MANUFACTURE OCT. 23, 2002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159326June 8, 2006
UNKNOWN OR OTHER, CHILD SEAT
DT*: THE CONTACT STATED WHILE THE CHILD WAS RESTRAINED, THE BOOSTER SEATBELT CLIPS FRACTURED WITHOUT WARNING WHICH ALLOWED THE SEATBELT TO RUB THE CHILD'S NECK. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS ALERTED. THE CHILD SAFETY SEAT IS AN EVENFLO COMET, MODEL # 3221213P1, DATE OF MANUFCATURE JAN. 16, 2003.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157281May 11, 2006
SUSPENSION:FRONT:MACPHERSON STRUT
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE RIDES ROUGH. THE VEHICLE WAS TAKEN TO THE DEALER ON 5 OCCASIONS FOR THIS PROBLEM. THE FRONT STRUTS AND STRUT BOOTS WERE REPLACED, HOWEVER THE PROBLEM PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156736May 3, 2006
SERVICE BRAKES, HYDRAULIC
WE RECENTLY HAD TO HAVE BRAKES REDONE ON OUR KIA SEDONA WITH ONLY 25,000 MILES. WE WERE TOLD THERE WAS ONLY 5 PERCENT BRAKING LEFT. THIS IS CONSISTENT WITH THE VIBRATIONS WE OBSERVED UPON BRAKING. WE WERE TOLD BY THE KIA SERVICE MANAGER THAT THE VEHICLE WAS VERY HEAVY IN FRONT AND THAT WAS THE REASON FOR THE EXTREME BRAKE FAILURE. WE WERE ALSO TOLD THEY HAD TO REPLACE THE BRAKES ON A SEDONA WITH ONLY 13,000 MILES. THE SERVICE MANAGER ALSO SAID THE BRAKE WEAR WAS DUE TO DRIVING HABITS. AS A COMPARISON, WE HAVE A FORD WINDSTAR, 1995 MODEL, WITH ABOUT 140,000 MILES AND IT HAD TO HAVE ONLY ONE BRAKE JOB. ANOTHER VEHICLE IN OUR POSSESSION, A NISSAN FRONTIER WITH OVER 80,000 MILES HAS NOT HAD TO HAVE THE BRAKES REDONE. I FEEL THIS IS A DESIGN PROBLEM WITH KIA SEDONA AND CAN LEAD TO A SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155193April 3, 2006
SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY:DOOR
2004 SEDONA BRAKES MAKE A MOANING AND GRINDING NOISE. BRAKES WERE REPLACED AND NOISE STILL PERSIST. *TS THE CONSUMER STATED THE SLIDING DOOR WAS HARD TO CLOSE AT TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152147March 7, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE THE BRAKES MADE A GRINDING NOISE. THE DEALERSHIP REPLACED THE FRONT AND REAR BRAKES AND ROTORS HOWEVER THE PROBLEM STILL EXISTS. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151663March 2, 2006
EXTERIOR LIGHTING, EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED ALL OF THE EXTERIOR LIGHTS HAVE BLOWN. BOTH THE HEADLIGHTS AND TAILLIGHTS HAVE BEEN REPLACED 2 TIMES EACH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER THE CAUSE OF PROBLEM COULD NOT BE DETERMINED. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152996March 1, 2006
SERVICE BRAKES, HYDRAULIC
2004 KIA BRAKES SQUEAL AND GRIND, BRAKES WERE REPLACED. *TS THE VEHICLE HAD BEEN TAKEN TO THE DEALER THREE TIMES AND EACH TIME THE CONSUMER WAS TOLD THE PROBLEM WAS FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151420February 28, 2006
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT*: THE CONTACT STATED THE ELECTRICAL SYSTEM WAS CONTINUALLY BLOWING FUSES THAT OPERATE THE HEADLIGHTS. WHILE DRIVING AT NIGHT IT WAS DANGEROUS BECAUSE THERE WERE NO INDICATIONS THAT THE FUSE WOULD BLOW. THE BULBS IN THE HEADLIGHT WERE REPLACED NUMEROUS TIMES TO SEE IF THE BULBS WERE THE PROBLEM. THE BULBS WOULD PASS INSPECTION WHEN TAKING OUT OF THE CONTACT'S VEHICLE. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150980February 23, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE HAD THIS VEHICLE SINCE FEBRUARY 2004. SINCE I PURCHASED IT, I HAVE HAD TO REPLACE THE HEADLIGHTS ABOUT EVERY THREE MONTHS. THEY DO NOT GO OUT AT THE SAME TIME. ONE GOES, THEN SEVERAL WEEKS LATER THE OTHER GOES. I HAVE TAKEN TO REPLACING THEM BOTH AT THE SAME TIME, SINCE I KNOW THEY WILL BOTH GO OUT WITHIN A FEW WEEKS OF EACH OTHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149565February 6, 2006
EXTERIOR LIGHTING:HEADLIGHTS
AT LESS THAN 21K MILES A LOW BEAM HEADLIGHT BURNED OUT. WE DON'T USE THEM FOR DRL. THIS SEEMS ODD AND A FORUM ON KIA SORENTO'S SHOWS THE SAME CONCERN. AFTER BUYING NEW BULBS I FIND IT TAKES A PROFESSIONAL MECHANIC TO INSTALL THEM...THE DEALER CHARGES $18/BULB FOR LABOR ONLY. THIS SOUNDS LIKE A SCAM BY THE MANUFACTURER. THIS IS FOR A SORENTO WHICH YOUR DATABASE DOES NOT ALLOW FOR AN OPTION TO CHOOSE FROM. FOR MISFIRE PROBLEM I FILED BEFORE THIS I SELECTED SEDONA INSTEAD TO GET MY CLAIM THROUGH. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149564February 6, 2006
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT ON. ENGINE WAS KNOCKING. CALLED THE DEALER 3 TIMES AND EACH TIME THEY TRIED TO TELL ME IT WAS MY GAS CAP NOT LOCKED ON PROPERLY. WHEN I FINALLY BROUGHT IT IN THEY HAD TO DO AN ENTIRE TUNE UP BECAUSE A PLUG WAS MISFIRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Sedona