Kia Sedona Complaints (2004)

213 consumer complaints on file.

#10214941January 15, 2008
VEHICLE SPEED CONTROL, SUSPENSION
BAD MISFIRE IN MOTOR CAUSING THE CRUISE CONTROL TO TURN OFF AND TRANS TO SLAM OUT AND THEN BACK INTO OVER DRIVE,CAME CLOSE TO GETTING HIT IN THE REAR ON I-95. I HAVE HAD THIS VAN BACK TO KIA MINEY TIMES AND ITS STILL NOT FIX. ALL SO THE LAST TIME I HAD THE VAN FOR SERVICE I COMPLAINED ABUT A BEARING NOISE THEY DID NOT FIX IT THE NOISE IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210765December 4, 2007
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 2004 KIA SEDONA. WHEN THE BRAKES ARE APPLIED, THE CONTACT HEARS A GRINDING, SQUEALING, AND SQUEAKING SOUND. THE FAILURE IS HEARD WHEN TWO OR MORE PEOPLE ARE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER A DOZEN TIMES CONCERNING THIS AND, ON SIX OF THOSE OCCASIONS, THE SOUNDS COULD NOT BE DUPLICATED. THE BRAKING SYSTEM HAS BEEN REPLACED TWICE; ONCE AT THE CONTACT'S EXPENSE AND ONCE AT THE DEALER'S EXPENSE. THE SOUNDS CEASED FOR APPROXIMATELY ONE WEEK AND THEN RESUMED. THE CURRENT MILEAGE WAS 53,891 AND FAILURE MILEAGE WAS 30,000. UPDATED 12/31/07 *BF THE FUEL TANK PRESSURE SENSOR WAS REPLACED DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. DIFFERENT PARTS WITHIN THE BRAKE SYSTEM WAS REPLACED; SUCH AS THE DRUMS AND REAR BRAKE SHOES UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203009September 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 KIA SEDONA EX. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT MOVE FORWARD. THE CONTACT STATED THAT THE VEHICLE ONLY DROVE IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196704July 18, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 KIA SEDONA EX. WHILE DRIVING 35 MPH, THE TEMPERATURE GAUGE BEGAN TO RISE ON THE INSTRUMENT PANEL. THE CONTACT CHECKED THE ENGINE AND NOTICED THAT THE COOLANT RECEPTACLE WAS EMPTY. SHE ADDED COOLANT, BUT THE VEHICLE CONTINUED TO OVERHEAT. THE VEHICLE WAS TOWED TO THE DEALER AND THE RADIATOR WAS FLUSHED. HOWEVER, THE VEHICLE CONTINUED TO OVERHEAT. THE CONTACT TOOK THE VEHICLE TO A SERVICE SHOP WHERE IT WAS FOUND THAT THE COOLANT LINE WAS ROTTED AND CORRODED. THE PLASTIC CASE WAS ALSO CORRODED. THE MANUFACTURER STATED THAT THEY WILL PAY FOR THE PARTS, NOT THE LABOR. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 61,485.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189033April 26, 2007
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TL*THE CONTACT OWNS A 2004 KIA SEDONA. THE VEHICLE WAS INVOLVED IN RECALL # 05V232000 REGARDING THE WHEEL BEARINGS. THE CONTACT' S VEHICLE DEVELOPED BRAKE FAILURE SHORTLY AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT HEARD A LOUD GRINDING NOISE WHEN STOPPING THE VEHICLE, AND THE STOPPING DISTANCE WAS REDUCED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER REPLACED AND REPAIRED THE BRAKE PADS, DRUMS, AND ROTORS, BUT THE NOISE CONTINUED. THE CURRENT MILEAGE IS 61,000, AND FAILURE MILEAGE WAS 13,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188847April 25, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:RACK AND PINION
I OWN A 2004 KIA SEDONA. I BOUGHT THE CAR WITH 57,000 MILES ON IT FROM THE ORIGINAL OWNER. THE WARRANTY CALLS FOR 60,000 MILES TO SECOND OWNER. THE TRANSMISSION, RACK & PINION WERE REPLACED BY ME AT 57,000 AND NOW THE ENGINE HAS A BUILD UP OF SLUDGE AND THE LOCAL DEALER IS REFUSING TO WARRANTY THE DEFECT. THEY DID NOT REPLACE THE TRANSMISSION OR RACK AND PINION EITHER. THEY WERE PAID FOR AND REPLACED BY ME. I FEEL THIS CAR IS A LEMON AND I NEED HELP IN PURSUING RECOURSE AGAINST THIS DEALER IN CHATTANOOGA, PREBUL KIA. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188558April 23, 2007
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THIS VAN HAS BRAKE PROBLEMS SQUEAKING AND WEARING OUT PADS WAY TOO FAST. I WAS TOLD NOTHING IS WRONG WITH THE BRAKE SYSTEM BUT WHEN TAKING IT TO A BRAKE SHOP I WAS TOLD THE CALIPERS ARE BAD, KIA HAS NOT FIXED THEM AND DENIES THAT THEY'RE BAD. THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD THAT A SPARK PLUG HAD MISFIRED, THAT WAS FIXED UNDER WARRANTY AND THEN ANOTHER SPARK PLUG MISFIRED AND WAS FIXED UNDER WARRANTY. THE OIL LEVEL WAS GETTING LOW BUT I HAD NO LEAK AND I WAS TOLD THAT THE OIL FILTER WAS SIMPLY LOOSE SO THEY SAID THEY FIXED IT. I ASKED IF I SHOULD BRING THE VAN BACK IN A WEEK TO HAVE THE OIL LEVEL CHECKED AND WE WERE ASSURED THERE WAS NO LEAK. CHECK ENGINE LIGHT CAME ON AGAIN AND THE OIL LIGHT FLICKERED, DID NOT STAY ILLUMINATED, SO WE TOOK IT TO THE DEALERSHIP IMMEDIATELY, AS THE OWNERS MANUAL AND THE MECHANIC HAD STATED. THEN WE'RE TOLD THAT THERE'S SLUDGE IN THE ENGINE AND THAT IT WILL BE 2,000 DOLLARS TO TAKE IT APART AND CHECK THE DAMAGE THAT WE CAUSED FROM CONTINUING TO DRIVE IT. THEY NEVER TOLD US THERE WAS ANY REASON TO NOT DRIVE IT NOR DID THEY MENTION SLUDGE PREVIOUSLY. THE VAN WILL BE TOWED BACK TO KIA TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187717April 12, 2007
LATCHES/LOCKS/LINKAGES
THE MINI VAN'S POWER LOCKS AUTOMATICALLY LOCK THEMSELVES. IT HAS HAPPENED AT LEAST 10 TIMES. IT USUALLY DOES IT WHILE THE VEHICLE IS RUNNING. IT HAS EVEN LOCKED MY 3 SMALL CHILDREN IN IT. I HAVE HAD IT TO THE KIA DEALERSHIP 5 DIFFERENT TIMES AND EVERY TIME THEY CAN'T GET IT TO DUPLICATE THE PROBLEM. I'VE BEEN TOLD THEY CAN'T DO ANYTHING TO THE VEHICLE UNLESS IT IS DUPLICATED AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186644March 31, 2007
UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING
CAR BUCKING AND SHIFTING PROBLEMS. KIA HAS HAD MANY PROBLEMS WITH THE SEDONA AND FUEL PROBLEMS THAT THEY ARE WELL AWARE OF BUT REFUSE TO DO ANYTHING ABOUT THEM. THE CAR STALLS ON THE FREE WAY IT BUCK VIOLENTLY AND THERE ARE NUMEROUS OWNERS THAT ARE HAVING THE SAME PROBLEMS THAT WE ARE FACING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185752March 21, 2007
ENGINE AND ENGINE COOLING
MY 2004 KIA SEDONA HAS 24,000 MILES ON IT AND IS IN THE 3 YEAR 36,000 MILE BUMPER-TO-BUMPER PART OF THE WARRANTY. MY CHECK ENGINE LIGHT CAME ON AND THE CAR WAS TOWED TO ALBERT KIA. THE SERVICE MANAGER SAID THE CAR HAD A BLOWN ENGINE AND THAT IT WOULD BE REPLACED UNDER WARRANTY, HOWEVER, WE NEEDED TO BRING IN ALL THE OIL CHANGE RECORDS FOR WARRANTY PURPOSES -WHICH WE DID. THAT DEALERSHIP WENT OUT OF BUSINESS AND THE CAR WAS NEVER REPAIRED. A REP FROM KIA USA TOLD ME THAT THEY WERE GOING TO TOW MY CAR TO BALISE KIA IN WARWICK, RI. TWO DAYS LATER, SCOTT, THE SERVICE MANAGER AT BALISE, CALLED TO TELL ME THAT HE AND THE DISTRICT MANAGER HAD LOOKED AT THE CAR AND IT WAS DETERMINED THAT IT HAD 5 LITERS TOO MUCH OIL IN IT. I TOLD SCOTT THAT THE SERVICE MANAGER AT ALBERT KIA HAD ALREADY DIAGNOSED THE CAR AND REPORTED A BLOWN ENGINE, NEVER ONCE MENTIONING ANYTHING ABOUT TOO MUCH OIL. WITHIN THE 72 HOURS, JEFF FROM KIA USA CALLED AND INFORMED ME THAT HE HAD MY CASE. AFTER A BRIEF REVIEW, JEFF ASKED ME TO FAX OVER THE SERVICE RECORDS TO HIM. ON JANUARY 16TH, MY CASE WAS GIVEN TO RUSSELL STUART. LATER IN JANUARY, THE KIA DM AND I CHECKED THE OIL TOGETHER AND NOTED THAT IT WAS NOT OVER THE FILL LINE. THE DM REMOVED THE OIL CAP, LOOKED AT THE UNDERSIDE, AND NOTED THAT IT FILLED COVERED WITH SLUDGE. THE DM NOW STATED THAT THE CAR NEVER HAD AN OIL CHANGE - VOIDING THE WARRANTY. I ASKED IF THE SLUDGE ON THE BACK OF THE CAP WAS THE RESULT OF A BLOWN HEAD GASKET. THE DM SAID NO. MY SON, AN ASE MASTER TECHNICIAN, FOUND A KIA ISSUED TECHNICAL SERVICE BULLETIN STATING THAT SOME 2004 SEDONA MODELS WITH THE 3.5 LITER ENGINE HAD A DEFECT THAT LEFT A SCORE MARK AT THE #6 CYLINDER ON THE HEAD, RESULTING IN HEAD GASKET FAILURE. MY VEHICLE WAS BUILT 4 WEEKS AFTER KIA SAID THEY CORRECTED THE PROBLEM BUT KIA WILL NOT LEND ANY CREDENCE TO THIS BULLETIN REGARDING MY VEHICLE. I'M STUCK WITH A VEHICLE THAT HAS BEEN OUT OF SERVICE FOR 3 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185578March 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE VEHICLE WAS BOUGHT IN JULY OF 2004 SINCE THEN I BEEN HAVING SEVERAL PROBLEMS WITH THE BRAKES. NOV 26, 2006 BRAKE PADS WERE WORN OUT, THERE WAS NO SPECIFIC REASON FRON THE MECHANIC SINCE THE VEHICLE WAS LESS THAN 3000 MILES. APRIL 2, 2006 THE VEHICLE WENT BACK TO WARRANTY FOR THE SAME REASON NOISY BRAKES AND VIBRATION. JULY 23, 2005 BACK TO REPAIRS FOR SAME REASON. SEPTEMBER 9, 2005 THE VEHICLE WENT BACK TO REPAIRS FOR SAME REASON, BRAKES, VIBRATION AND NOISE. NOV 10, 2005 THE WHOLE CAR WENT BLACK NO LIGHTS, VIBRATION AND NOISE. DEC 9, 2005 THE VEHICLE WAS DOWN DUE TO BRAKE PROBLEMS. DIC 21, 2005 THE CAR DOS NOT WANT TO START. MAY 31, 2006 PROBLEM WITH FRONT AND REAR BRAKES. AUGUST 2, 2006 VIBRATION WHEN BRAKE, NOISE IN FRONT SUSPENSION AND NOISY ENGINE. DIC, 15, 2006 VEHICLE WENT DOWN DUE TO BRAKE PROBLEM. AS YOU CAN READ THERE HAVE BEEN A PATTERN PROBLEM WITH THE BRAKES IN THIS VEHICLE THERE HAVE BEEN A LOT OF SERVICES FOR THE SAME REASON AND WARRANTY DOES NOT WANT TO COVER IT BECAUSE HAVE BEEN WORN OUT PADS. THE VEHICLE HAVE LESS THAN 28,000 MILES AND I HAD PRIOR VEHICLES OF SAME WEIGHT, SIZE (MAZDA MPV) AND SAME USE. NEVER HAD PROBLEMS WITH PRIOR VEHICLES. ACTUALLY I AM FILLING A COMPLAIN FOR LEMON LAW AND THE VEHICLE HAS BEEN PARK IN MY HOUSE SINCE DECEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185205March 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE ORIGINALLY SEEN D/T NO HEAT ON 2/16/07 BY AUTO REPAIR BUSINESS. HEATER CORE FLUSH DID NOT CORRECT PROBLEM, AS WELL AS NEW THERMOSTAT. HEATER CORE REPLACED ON 2/22/07. TECHNICIAN NOTED A LARGE AMOUNT OF COOLANT LEAKING ON FLOOR FROM FIREWALL. AIRBAG LIGHT ON AFTER PICKING UP VEHICLE. ON 2/27/07, OWNER WAS IN VEHICLE & A LOUD NOISE SOUNDING LIKE AN EXPLOSION WAS HEARD. SEVERAL PLASTIC PIECES COVERING SEATBELT ON PSSGER. SIDE POPPED OFF. SEATBELT FROZEN. STRONG SMELL RESEMBLING GUNSMOKE IN VEHICLE. OWNER STOPPED AT KIA DEALERSHIP. NO KIA TECH AVAILABLE. APPT. 3/2/07. DX. WAS THAT THERE WAS NUMEROUS SHORT TO GROUND CODES THAT PROBABLY HAPPENED WHEN DASH WAS REINSTALLED AFTER HEATER CORE REPAIR. RECOMMENDATION BY DEALERSHIP TO TAKE VEHICLE BACK TO WHERE REPAIR WAS DONE. AUTO REPAIR SHOP STARTED LOOKING AT IT ON 3/5/07, TAKING DASHBOARD COMPLETELY APART. ON 3/7/07, LOOKED AT VEHICLE/DISCUSSED SITUATION. SHOP OWNER FELT THAT INCIDENT WAS NOT CAUSED BY THEIR REPAIR WORK. HE FELT THAT THE COMPUTER FOR THE AIRBAGS SHORTED OUT D/T COLLECTION OF COOLANT WITHIN THE COMPUTER & STATED WHAT NEEDED TO BE REPLACED, INCLUDING A NEW COMPUTER, NEW RESTRAINING SYSTEM & SEATBELT TENSIONER. HE FELT THE DEALERSHIP DIAGNOSIS WAS INCORRECT,& WAS UNHAPPY THAT DEALERSHIP WAS BLAMING HIM FOR THE PROBLEMS THAT OCCURRED. THE SHOP OWNER FEELS THAT COOLANT HAD PROBABLY BEEN LEAKING BEFORE REPAIR WORK WAS DONE, & POSSIBLY BE RELATED TO THE WAY VEHICLE WAS MADE, SINCE THE COOLANT WAS LEAKING WITHIN THE INTERIOR OF THE CAR UNDERNEATH THE DASHBOARD, & NOT WHERE IT SHOULD HAVE BEEN. OWNER OF VEHICLE CALLED DEALERSHIP ON 3/9/07 & SPOKE WITH SERVICE MANAGER, ASKING FOR A REFUND FOR SERVICES PROVIDED BY THEM ON 3/2/07. HE REFUSED, STATING THAT THEIR DIAGNOSIS WAS CORRECT & THAT THEY DID NOT DO ANYTHING WRONG. VEHICLE REMAINS AT AUTO REPAIR SHOP. OWNER QUESTIONS SAFETY OF VEHICLE. NO ACCIDENT. KIA CORP. CALLED 3/7 BY OWNER. REP. MADE COMMENTS BLAMING AUTO REPAIR SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180934January 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
REAR WINDOW DEFROST SYSTEM BROKEN. THE COPPER HEATING ELEMENTS HAVE PEELED OFF THE WINDOW LEAVING THE SYSTEM NONFUNCTIONAL. DEALER SERVICE STATES THAT THE USE OF AN AMMONIA-BASED CLEANING PRODUCT WILL CAUSE THE EPOXY TO DISSOLVE AND THE COPPER ELEMENTS TO PEEL OFF. WE DID NOT USE ANY CLEANING PRODUCT ON THE WINDOW PRIOR TO THIS PROBLEM; THEREFORE, THE PROBLEM IS A MANUFACTURE DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177764January 4, 2007
SERVICE BRAKES, HYDRAULIC, WHEELS, ELECTRICAL SYSTEM:IGNITION, WHEELS:LUGS/NUTS/BOLTS/STUDS, EQUIPMENT:MECHANICAL
5/05 NOTICED HUMMING ON OCCASION FROM REAR WHEELS AT HIGHWAY SPEEDS 6/30/05 RECEIVED RECALL NOTICE THAT REAR HUB ASSEMBLY/OR BEARINGS MAY NEED REPLACING. 7/05 BROUGHT CAR TO DEALER FOR RECALL REPAIR, DEALER ORDERED PART 8/12/15 PART IN TO DEALER, BEARING SCORED AND REPLACED BOTH OUTER WHEEL BEARINGS NOTICED LOUD HUMMING NOISE WORSE SINCE RECALL REPAIR 8/30/05 BOTH REAR HUB ASSEMBLIES NEEDING REPLACEMENT 3/22/06 AT 22,000 MILES BOTH ROTORS AND BRAKE DRUMS WARPED AND NEED REPLACING AT OWNERS EXPENSE 8/29/06 VIBRATION COMING FROM REAR OF VAN, TIRES ROTATED AND REBALANCED, VIBRATION STILL NOTED IN REAR END 8/31/06 AC COMPRESSOR AND RADIO BRAKES BOTH REPLACED 9/29/06 RADIO BREAKS AGAIN AND IS REPLACED 11/1/06 UNABLE TO REMOVE KEY FROM ENGINE, SHIFT LOCK CABLE BINDING 11/9/06 LOUD HUMMING NOISE AGAIN NOTED IN REAR OF CAR, REAR VALVE REPLACED 11/29/06 LOUD HUMMING NOISE CONTINUES REAR HUB ASSEMBLY FOUND TO BE COMING APART, RIGHT REAR HUB ASSEMBLY REPLACED, VIBRATION IN REAR CONTINUES 1/4/07 LOW SCREECHING SOUND INTERMITTENTLY WHEN APPLYING BRAKES SINCE REPLACING REAR HUB ASSEMBLY, BOLTS IN REAR DRUMS FOUND TO BE MISSING , BRAKE PAD TOO TIGHT READJUSTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177534January 2, 2007
AIR BAGS
TL* - THE CONTACT STATED THAT WHILE DRIVING AND COMING OFF A GRAVEL ROAD AT 52 MPHTHE DRIVER LOST CONTROL OF THE VEHICLE, HITTING A MAILBOX , AND CAUSING THE VEHICLE TO ROLL OVER 3 TIMES, THEN STRIKING A TREE. WHILE VEHICLE WAS ROLLING OVER THE AIRBAGS DIDN'T DEPLOY. AT THE TIME OF THE INCIDENT THERE WERE 4 PASSENGERS IN THE VEHICLE ,3 OF THE PASSENGERS HAD MINOR INJURIES, BUT THE DRIVER, WHO WAS NOT WEARING A SEAT BELT ,WAS EJECTED FROM THE VEHICLE , SUSTAINING SEVERE INJURIES. THE CONTACT STATED THAT THERE HASN'T BEEN ANY MAINTENANCE OR SERVICE WORK PERFORMED ON THE AIR BAGS BEFORE THE INCIDENT. A POLICE REPORT WAS TAKEN. *AK UPDATED 02/22/07. *JB
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10176789December 22, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
HAD TO GET MY CAR SERVICED BECAUSE ANTIFREEZE WAS POURING OUT OF MY CAR. AFTER THEY LOOKED AT MY CAR I WAS NOTIFIED THAT KIA DOES NOT HAVE THE PART TO FIX MY CAR BUT INSISTS THAT I CAN STILL DRIVE IT. MEANWHILE I NEED TO FILL UP THE TANK AFTER MY ERRANDS FOR THE DAY, THAT'S AN ESTIMATE OF $20 A DAY!THEY TOLD ME IT WOULD TAKE UP TO 2-3 WEEKS UNTIL THIS PART CAME IN. I FOUND IT DISTURBING HOW THEY TOLD ME I CAN DRIVE THIS CAR WHILE IT POURS OUT ANTIFREEZE (ANTIFREEZE IS POISON TO ANIMALS). ALSO TO GET IT SERVICED I CALLED THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T EVEN LOOK AT MY CAR TILL ANOTHER 3 WEEKS OR SO. MY CAR IS NOW AN HOUR AWAY AND KIA WILL NOT PROVIDE ME WITH A RENTAL. ITS A SHAME HOW THEY SCAM PEOPLE INTO BUYING THE CAR FOR THE WARRANTY BECAUSE ONCE THEY HAVE YOUR MONEY THEY DON'T CARE AFTER THAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176819December 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* - THE CONTACT STATES SINCE PURCHASING OF 2004 KIA SEDONA HE HAS HAD TO TAKE THE VEHICLE TO DEALER FOR ROTOR REPAIRS FIVE TIMES . THE DEALERSHIP REPLACED THE ROTORS THREE TIMES. THE CONTACT STATED THAT ON FIRST REPAIR HE WAS TOLD THAT THE ROTORS HAD HOT SPOTS ON THEM. WHILE DRIVING AT 40 MPH AND TRYING TO COME TO A STOP THE VEHICLE VIBRATED. THE CONTACT TOOK THE VEHICLE T O DEALER ON OTHER OCCASIONS FOR THE SAME PROBLEM, AND THEY HAVE DONE ALL OF THE REPAIRS. THE LAST TIME A REPAIR WAS DONE THE DEALERSHIP DID REPAIRS ON THE REAR BRAKES AND DRUMS, BUT THE PROBLEM RECURRED. THE CONTACT TOOK THE VEHICLE TO DEALER TWO WEEKS AGO FOR THE SAME PROBLEMS, WITH THE VEHICLE VIBRATING. THE CONTACT WAS TOLD BY DEALERSHIP THAT THEY WILL NOT DO THESE REPAIRS FOR FREE. THE CONTACT STATED THAT THE VEHICLE SAT AT THE DEALERSHIP FOR OVER A WEEK, AND HE HAD TO GO AND PICK UP THE VEHICLE AND DRIVE IT BACK HOME WITHOUT ANY REPAIRS BEING DONE. THE VEHICLE WAS STILL UNDER WARRANTY, AND THEY HAVE ALWAYS TAKEN CARE OF THE REPAIRS IN THE PAST. HE CONTACTED THE CHRYSLER CORPORATION, AND WAS TOLD THERE WAS NOTHING THEY COULD DO, BUT TAKE DOWN THE INFORMATION. THE CONTACT WAS GIVE A REFERENCE # 15798865 FROM THE CHRYSLER CORPORATION FOR HIS COMPLAINT.*AK UPDATED 02/22/07. *JB UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176180December 14, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I WAS DRIVING ON THE FREEWAY FOR ABOUT 15 MINUTES WHEN MY 04 KIA SEDONA LX STARTED SMOKING. AT FIRST I THOUGHT THERE WAS A FIRE IN THE LOCAL AREA. AFTER A FEW MINUTES IT OCCURRED TO ME THAT IT COULD BE MY VAN AND PULLED OVER AND POPPED THE HOOD. FLAMES JUMPED UP IN THE ENGINE AND BURNED UNTIL THEY WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE KIA SERVICE MANAGER SAID THAT HE BELIEVED IT WAS A TOTAL LOSS. MY INSURANCE COMPANY IS NOW VERIFYING THAT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10176080December 13, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE ENGINE DIED WITHOUT WARNING. THE SERVICE DEALER DETERMINED THE ENGINE SHORT BLOCK NEEDED TO BE REPLACED TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174458November 27, 2006
ELECTRICAL SYSTEM
I HAVE A 2004 KIA SORENTO 4X4 (THAT CAR OPTION NOT INCLUDED IN COMPLAINT FORM) ONE MORNING CAR STARTED UP ROUGH AND WOULDN'T STOP. ENGINE LIGHT CAME ON. DROPPED OFF AT DEALERSHIP WHERE THEY SAID IT WAS MY FUEL INJECTORS. THEY REPLACED THEM, BUT SAID THEY WANTED TO KEEP CAR OVERNIGHT TO MAKE SURE PROBLEM DID NOT REPEAT. IT STARTED ROUGH AGAIN WITH THEM AND ENGINE LIGHT CAME ON AGAIN. THEY KEPT THE CAR NEXT DAY TO DIG DEEPER TO FIND PROBLEM. THEY DISCOVERED THE WIRE HARNESS SUFFERED A SHORT AND WAS BURNT IN 3 DIFFERENT AREAS. SINCE HARNESS IS CONNECTED FROM COMPUTER TO SPARK PLUGS, FUEL INJECTOR AND OTHER ENGINE COMPONENTS THEY HAD TO REPLACE EVERYTHING...BUT THE COMPUTER. I GOT CAR BACK AFTER 5 DAYS. 2 DAYS LATER CAR STARTED ROUGH IDLING AND STARTED MISFIRING AND CHECK ENGINE LIGHT CAME ON. I ONCE AGAIN DROPPED CAR OFF AT DEALERSHIP. SAID IT FEELS LIKE THE SAME PROBLEM, OR COULD BE RELATED TO WORK DONE. THEY SAID RANDOM MISFIRES ARE COMMON AND CLEARED COMPUTER LOG AND I GOT CAR BACK. NEXT MORNING CAR RAN ROUGH AGAIN AND WAS MISFIRING AGAIN. I CALLED KIA SERVICE AND SAID THAT THIS CAR NEVER MISFIRED BEFORE OR RAN ROUGH AND HOW CAN A RANDOM MISFIRE HAPPEN SO FREQUENTLY AND ISN'T IT COINCIDENTAL THAT IT ONLY STARTED HAPPENING AFTER MY WIRE HARNESS SUFFERED FROM A SHORT THAT WAS DIRECTLY ATTACHED TO THE SPARK PLUGS. SERVICE MANAGER MENTION THAT TECHNICIAN WORKING ON CAR THOUGHT THAT COMPUTER WAS MALFUNCTIONING BUT NEGLECTED TO TELL ME. I ASKED IF THEY KNEW IT WAS MALFUNCTIONING, WHY DID THEY EVER GIVE THE CAR BACK TILL EVERYTHING WAS FIXED. HE SAID THEY NEED PROOF AND NOT JUST MAYBE'S. I TOLD THEM THAT THE CONSTANT MISFIRING WAS PROOF ENOUGH. THEY TOOK THE CAR BACK AND REPLACED THE COMPUTER. THEY SENT THE COMPUTER TO KIA HEADQUARTERS TO INVESTIGATE WHY THE COMPUTER MALFUNCTIONED. I WAS TOLD THAT THEY WERE WORRIED THAT THIS MAY NOT BE A ISOLATED CASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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