Kia Sedona Complaints (2002)

248 consumer complaints on file.

#10147680January 13, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONSUMER STATED THERE WERE METAL SHAVINGS IN THE GAS TANK OF THE VEHICLE. THIS CAUSED THE FUEL PUMP TO FAIL BECAUSE THE FUEL PUMP WAS INSIDE THE GAS TANK. THE DEALERSHIP REPLACED THE FUEL PUMP, BUT WAS UNABLE TO DETERMINE HOW THE SHAVINGS GOT INTO THE TANK. *JB UPDATED 2/24/2006 - THE CONSUMER STILL HAS THE FAULTY PUMP AND SOME OF THE METAL SHAVINGS IN HIS POSSESSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147459January 11, 2006
SEAT BELTS:REAR/OTHER
I HAVE A 2002 KIA SEDONA VAN. WE HAD TAKEN THE CHILD SEAT OUT OF THE PASSENGER SIDE-MIDDLE ROW AND WAS TRYING TO REINSTALL THE SEAT. THAT IS WHEN WE DISCOVERED THE SEAT BELTS FAIL TO RATCHET WHEN INSTALLING CHILD SAFETY SEAT. SINCE WE STILL HAD THE BACK SEAT IN THE VAN (I OFTEN TAKE THEM OUT.), I WAS ABLE TO INSTALL THE CHILD SEAT IN THE BACK SEAT. HOWEVER, HAD THE BACK SEAT BEEN OUT AND WE HAD BOTH OF OUR CHILDREN WITH US, WE WOULD HAVE HAD TO DRIVE WITH ONE OF OUR CHILDREN IN AN UNSECURED CHILD SEAT. IF WE HAD AN ACCIDENT...WELL, LETS SAY THAT I WOULD OWN PART OF KIA. WE HAVE HAD SEAT BELTS REPLACED FOR SAME FAILURE IN THE PAST. THIS IS THIRD FAILURE IN OUR VAN, WHICH HAS LESS THAN 51,000 MILES. ALSO, IT ISN'T LIKE WE TAKE THE CHILD SEATS IN AND OUT MUCH. I WOULD GUESS THAT THE CHILD SEAT HAS ONLY BEEN REMOVED 2 OR THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147266January 9, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THE VEHICLE STALLED AND WAS HARD TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THERE WERE METAL SHAVINGS IN THE GAS TANK. AS A RESULT THE FUEL PUMP, FILTER AND PRE-FILTER WERE REPLACED. THE TANK WAS INSPECTED FOR ANY REMAINING METAL SHAVINGS. *AK UPDATED 02/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146805January 3, 2006
PARKING BRAKE
PARKING BRAKE DOES NOT FUNCTION. I FIRST NOTICED THIS WHEN PARKING TO PICK UP MY DAUGHTER (SLIGHT INCLINE). AFTER PUTTING THE VEHICLE IN PARK AND DEPRESSING THE PARKING BRAKE, THE VEHICLE WOULD SLIGHTLY ROLL. WHEN I GOT HOME, I STOPPED ON AN INCLINE, PUT CAR IN NEUTRAL, ACTIVATED THE PARKING BRAKE AND LET GO OF THE 4 WHEEL BRAKES... THE VEHICLE ROLLED WITH ABSOLUTELY NO RESISTANCE. CONTACTED THE DEALER, SAID IT WAS NOT A WARRANTY ITEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146723January 2, 2006
PARKING BRAKE
THE PARKING BRAKE ON MY VAN WILL NOT HOLD IT IN PLACE PROPERLY. IT HAS BEEN THAT WAY SINCE I BOUGHT IT AS A DEMO WITH 2,400 MILES. I COMPLAINED ABOUT IT WITHIN THE FIRST FEW WEEKS OF OWNING IT. THE DEALER SERVICE DEPARTMENT TRIED TO TIGHTEN IT, AND THEY ENDED UP BREAKING IT. A NEW ONE WAS INSTALLED, AND IT FEELS JUST LIKE THE OLD ONE. I DEPRESS THE PEDAL DOWN TO THE FLOOR, AND WHEN I SHIFT INTO DRIVE OR REVERSE, THE VEHICLE MOVES. IF I GIVE IT A LITTLE BIT OF GAS, THE CAR WILL ROLL. I JUST MADE UP MY MIND THAT MY VAN DOES NOT HAVE A WORKING PARKING BRAKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145734December 20, 2005
STRUCTURE:BODY:DOOR
DT: THE CONTACT STATED BOTH T SLIDING DOORS MALFUNCTIONED. HE HAD A PROBLEM WITH THE PASSENGER'S SIDE DOOR PREVIOUSLY. IT FELL OFF THE TRACK, AND WAS REPAIRED BY SERVICE DEALER. NOW, BOTH DOORS WERE STUCK SHUT AND WILL NOT OPEN, EVEN OPEN FROM THE INSIDE. NO APPOINTMENT HAS BEEN MADE WITH THE SERVICE DEALER FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145490December 16, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS
DT: THE CONTACT RECEIVED TWO RECALL LETTERS; ONE FOR THE DASHBOARD LIGHTS, AND THE OTHER FOR HEADLIGHTS. SHE CONTACTED THE DEALERSHIP, AND THEY COULD NOT DIAGNOSE THE PROBLEM BY PHONE AND WILL NOT BE ABLE TO INSPECT THE VEHICLE UNTIL JANUARY 11, 2005. THE MANUFACTURER RECOMMENDED THAT CONTACT ANOTHER DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145225December 14, 2005
EQUIPMENT, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
IN 11/04 MY ABS LIGHTS WENT ON IN MY 02 KIA SEDONA. I TOOK THE VAN TO GET NEW BRAKES AND WAS TOLD THAT I NEEDED TO TAKE IT TO THE DEALERSHIP BECAUSE THE ABS SENSOR WAS BROKEN IN PIECES ON THE DRIVER SIDE WHEELS. IN 8/05 MY AIR BAG LIGHT CAME ON IN THE DASH AND STAYED ON. BEFORE I COULD GET MY CAR IN TO DEALERSHIP, I WAS DRIVING HOME FROM WORK IN EARLY 9/05 GOING OVE AN OVERPASS WHEN MY CAR JUST DIED AND LOST ALL POWER. I WAS TOLD THAT MY MASTER FLOW SENSOR WENT BAD AND NEEDED A NEW ONE (WARRANTY). THEY ALSO REPLACED THE SEAT BELT SENSOR IN THE DRIVERS SIDE TO TAKE CARE OF THE AIR BAG LIGHT.2 DAYS LATER MY AIRBAG LIGHT CAME BACK ON. IN 12/05 MY ABS LIGHT CAME ON AGAIN ALONG WITH THE WARNING BEEP. I CALLED MY DEALERSHIP AND GOT APPT. FOLLOWING TUESDAY. I WAS TOLD IT SHOULD BE SAFE TO DRIVE UNTIL THEN. BOTH HEADLIGHTS ALSO WENT OUT. NOW WHEN APPLYING BRAKE MY BRAKE GOES DOWN GRINDS, ADJUST THEN GOES ALL THE WAY DOWN . GOT CAR TO DEALERSHIP TUES AM. IN THE AFTERNOON RECEIVED CALL 1 YR OLD BATTERY IS LEAKING ACID DUE TO FAULTY ALTERNATOR (SENDING TOO MUCH POWER OUT. WAS TOLD MUST REPLACE BATTERY SO THAT DEALERSHIP MAY COMPLETE DIAGNOSIS. WAS TOLD BY DEALERSHIP KIA ONLY WARRANTIES MAIN ISSUE NOT ANY ADDITIONAL ITEMS DAMAGED BY MAIN ISSUE. RECEIVED CALL A LITTLE WHILE AGO, TOLD BAD ALTINATOR NEEDS BATTERY FAULTY SEAT BELT SENSOR NOW IN PASSENGER SEAT BELT (3 MONTHS AGO WAS DRIVERS SIDE ALSO MY HEADLIGHTS ARE BOTH BLOWN - YES FAULTY ALTENATOR MOST LIKELY CAUSED THIS. I WAS ALSO TOLD THAT MY NEW BRAKES (REPLACED IN AUG 05 AT LESS THAN 3000 MI AGO) ARE WORE THIN AND NEED RELACEMENT ALONG WITH ROTORS WHICH NOW HAVE GROOVES IN THEM AND THEY ARE ALSO TO THIN. I HAVE NOW REPLACED THE BRAKES 4 TIMES ON A VEHICLE THAT IS 4 YRS OLD AND BEING TOLD MUST REPLACE ONCE AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144948December 12, 2005
ELECTRICAL SYSTEM
FIRST HAD PROBLEMS WHEN THE WINDOWS WOULD NOT ROLL DOWN OR UP. ALSO, THE DOOR LOCKS WOULD CLICK AND NOT FUNCTION. WAS UNDER WARRANTY AND TOOK THE VAN TO THE DEALER - THEY SAID THEY FIXED IT - NEXT DAY WHEN OUT OF TOWN THE SAME THING HAPPENED. TOOK THE VEHICLE BACK IN AND THEY SAID THERE WAS A GROUND/SHORT FAULT IN THE WIRING OF THE DOOR HARNESS CONNECTED TO THE ELECTRICAL SYSTEM. THEY WORKED ON IT AGAIN AND STILL NOT FIXED. THREE WEEKS LATER - RECEIVE A SAFETY RECALL NOTICE ABOUT DEFECTIVE WIRING UNDER THE SEATS AND CAUSING SHORTS AND POTENTIAL FIRES. TWO DAYS LATER - ALL LIGHTS ON THE DASH BOARD COME ON - BOTH LOW BEAM HEADLIGHTS BLOW. CALLED THE DEALER AND THEY SAY GIVE ME SOME NONSENSE ABOUT "THIS CAN'T BE RELATED TO ANY OF THE OTHER PROBLEMS." TOOK THE VAN INTO A NON-KIA SERVICE CENTER AND THEY TELL ME THAT THE ALTERNATOR IS SPIKING AND GOING OUT. THEY ALSO INFORM ME THAT THE OTHER PROBLEMS WILL AFFECT THE ENTIRE ELECTRICAL SYSTEM ESPECIALLY IF THERE IS A SHORT. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE ELECTRICAL SYSTEM OF THE KIA AND I BELIEVE THAT THE VEHICLE IS UNSAFE FOR GENERAL USE - NOT JUST MINE. THIS NEEDS TO BE ADDRESSED. MY WINDOW REPAIR IS STILL COVERED UNDER WARRANTY REPAIR - THE SEATS NEGLECT/MIS-WIRING IS UNDER RECALL BUT MY WARRANTY IS EXPIRED BY 10,000 MILES ( 74,000 ) MILES CURRENTLY. I AM FILING A COMPLAINT WITH ATTORNEY GENERALS OFFICE, BETTER BUSINESS BUREAU AND KIA - POSSIBLY ATTORNEY INVOLVEMENT IF (ALL) THESE ISSUES ARE NOT FIXED IMMEDIATELY BY KIA! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144956December 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT STATED WHILE PARKING AND CLOSING THE FRONT PASSENGER DOOR LATCH FELL APART. WHEN ATTEMPTING TO CLOSE THE DOOR IT WOULD NOT STAY SHUT. UPON EXAMINATION, SCREWS WERE FALLING OUT OF THE DOOR LATCH. THE VEHICLE IS SCHEDULED FOR REPAIRS. CURRENTLY, SHE HAS WIRED THE DOOR WIRED SHUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144970December 12, 2005
SEATS:FRONT ASSEMBLY:RECLINER
DT: THE CONTACT STATED THE DRIVER'S SEAT BROKE AND LEANED TO THE LEFT. THE DEALER SUGGESTED SOMEONE PULLED ON THE SEAT WHILE GETTING INTO THE BACK AND BROKE IT. THE MANUFACTURER OFFERED NO FREE REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143033November 17, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
DT: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V463000 CONCERNING THE POWER SEATS. THIS VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS INDICATED IN THE RECALL, BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143219November 10, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, PARKING BRAKE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER BELTS SQUEAL, SLIDDING DOOR DRAGS, PULLEY WAS REPLACED AT 7744 MILES. *TS ***NO ANSWER REQUIRED*** THE PULLEY AND BELT HAVE BEEN REPLACED 10 TIMES. THE ALTERNATOR SEIZED WHILE THE VEHICLE WAS BEING DRIVEN. THE A/C FAN MADE LOUD NOISES. THE SLIDING DOOR DRAGGED. THE EMERGENCY BRAKE WOULD NOT HOLD, THE DEALER ADJUSTED IT THREE TIMES THEN FINALLY REPLACED. AN INTERNAL SHORT IN THE FUSE CLOCK CAUSED THE VEHICLE NOT TO START. THE VEHICLE STALLED INTERMITTENLTY BUT THE DEALER WAS UNABLE TO DUPLICATE THE STALLING. THE POWER WINDOWS WOULD STICK AND MAKE NOISE, THE DEALER LUBED IT AND REPLACED THE REGULATOR. THE REAR HATCH RUSTED AROUND HANDLE AND HAD TO BE REPAIRED/REFINISHED TWICE. THE EXHAUST MANIFOLD RACKED. OIL LEAKED FROM OIL FILTER. THE FRONT AND REAR WIPERS FAILED. THE SLIDING DOOR HANDLE BROKE. THE DASH LIGHTS ILLUMINATED DUE TO BROKEN BAD SWITCH CONTACTS. THE ROTORS WARPED. THE A/C WAS BLOWING WHEN IT WASN'T ON AND SOMETIMES IT BLEW OUT WARM AIR. THE REAR SEAT ARM REST WILL NOT STAY DOWN. THE THRESHOLD ON THE LEFT SIDE IS CRACKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141264October 31, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
DT: THE CONTACT STATED THAT THIS VEHICLE HAS EXPERIENCED SEVERAL PROBLEMS. THE FIRST INCIDENT WAS IN AUGUST 2005 WHEN THE ALTERNATOR, ALTERNATOR BELT, AND A SENSOR WERE REPLACED. A SENSOR WAS REPLACED TWICE IN OCTOBER 2005. THEN, ON OCTOBER 28, 2005 THERE A CONTROL VALVE WAS REPLACED. THE CHECK ENGINE LIGHT WAS ON EACH TIME BEFORE THE VEHICLE WAS REPAIRED. THE CHECK ENGINE LIGHT NORMALLY REMAINED OFF FOR ABOUT THREE DAYS. HOWEVER, WHEN THE LAST REPAIR WAS MADE THE CHECK ENGINE LIGHT REMAINED OFF FOR ONLY ABOUT 50 MILES. THE VEHICLE HAS NOT BEEN BACK TO THE DEALER SINCE THEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141136October 28, 2005
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE
ONE OF THE MAIN CONCERNS/FAILURE IS A FRONT END BOBBLING NOISE WHEN DRIVING ON UNEVEN PAVEMENT. THE DEALER STATES THEY KNOW OF THE PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. ORIGINALLY THEY REPLACED THE FRONT STRUTS AND 2 ENGINE MOUNTS AS THESE WERE CRACKED. THE NOISE IS STILL THERE AND MY DEALER IS AT A LOSS ON HOW TO FIX IT. KIA-FORUMS.COM UNDER KIA SEDONA FRONT STRUTS IS A FORUM DEVOTED TO PEOPLE WHO ARE HAVING THIS FRONT END BOBBLING NOISE. THERE ARE ABOUT 5000 HITS ON THIS FORUM AND EACH ONE OF THE CAR OWNERS HAS BEEN TOLD KIA KNOWS OF THE PROBLEM BUT THEY DON'T KNOW HOW TO FIX IT. THIS PROBLEM IS HAPPENING ON ALL SEDONAS FROM 2001 TO PRESENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141080October 27, 2005
ELECTRICAL SYSTEM
WHEN THE ELECTRIC LOCK IS USED ON THE KIA SEDONA IT DISABLES THE FOLLOWING: ELECTRIC WINDOWS, DASH LIGHTS (ALL) INTERIOR DOME LIGHTS AND TAIL LIGHTS LICENSE PLATE LIGHT AND ALL PARKING LIGHTS ARE LOST. AFTER SETTING OVERNIGHT THE SYSTEMS COME BACK ON LINE SO FAR. HOWEVER IF SOMEONE HITS THE LOCKS AND IT IS AT NIGHT, ALL THE LIGHT THAT ANOTHER DRIVER WOULD SEE FROM THE REAR ARE OUT. THE DRIVER CAN NOT SEE ANY INSTRUMENTS AT ALL. AND ANY WINDOWS THAT WERE OPEN WILL NOT CHANGE POSITION. WE TOOK IT TO KIA THEY SAID A RELAY WAS MISSING. HOWEVER THE ENTIRE PRESCRIBED SET OF RELAYS WERE IN PLACE, THEY ALSO SAID THE FUSE BLOCK WAS MELTED, AND IT HAD TO BE ORDERED, THEY RETURNED THE CAR TO MY WIFE AND SHE DROVE IT HOME AGAIN. THEY PROVIDE A PICTURE OF WHAT WAS ORDERED. I LOOKED AT THE CAR AND THERE WASN'T ANY RELAY MISSING AND IF THE FUSE / RELAY WAS MELTED IT WAS NOT APPARENT FROM THE INSTALLED CONDITION. THERE WAS NOT EVIDENCE THAT ANYTHING WAS REMOVED (ALL BOLTS AND INSTALLATION HARDWARE WAS STILL INTACT AND DIRTY AND NO FINGER PRINTS WERE PRESENT) WE ARE WAITING ON THE PART DELIVERY. THIS CAR WAS NOT SAFE TO DRIVE YET KIA DID NOT GIVE ANY THOUGHT TO RELEASING IT TO MY WIFE TO DRIVE. WE HAVE PARKED IT UNTIL THE PART COMES IN. THE FAILURE HAS HAPPENED EVERY TIME THE LOCKS ARE USED OVER THE LAST WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139717October 14, 2005
SEAT BELTS:REAR/OTHER
SON WENT TO UNBUCKLE HIMSELF AND SEATBELT BUCKLE CAME OFF. THE CABLE LINKING THE SEAT BELT BUCKLE TO THE FLOOR SEVERED. KIA REPLACED FREE OF CHARGE, ADVISED ME THAT THIS WOULD BE THE ONLY REPLACEMENT OF SEAT BELT DEFECT WITHOUT CHARGING ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135173September 2, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
1) BATTERY DISCHARGE OCCURED DURING SLOW SPEED DRIVING AND HOT CONDITIONS. VEHICLE STALLED AT INTERSECTION AND WAS ALMOST HIT SEVERAL TIMES. 2) SERVICE BULLETIN PUT OUT BY KIA CALLS FOR NEW ALTERNATOR, WITH SMALLER PULLEY AND ECM BATTERY COMPENSATION 3) KIA TECHNICAL SERVICE BULLETIN CALLS FOR A NEW ALTERNATOR WITH SMALLER PULLEY (65MM ->55MM) AND ECM BATTERY COMPENSATION REVISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134671August 29, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I HAD MY BATTERY REPLACED IN MARCH 2003 BECAUSE THE CAR WOULD NOT START. AUGUST 22ND MY CHECK ENGINE LIGHT AND BRAKE LIGHT CAME ON. I CALLED THE SERVICE DEPARTMENT AND THEY SAID COULD BE THE ALTERNATOR. I MADE AN APPOINTMENT FOR THE NEXT DAY AT 9:00A.M. WHEN I WAS DRIVING HOME FROM SCHOOL I NOTICED MY ABS LIGHT WAS ON. I PARKED IT IN DRIVE WAY. IT WOULD NOT START THE NEXT MORNING SO MY HUSBAND JUMPED STARTED IT. I DROVE MY DAUGHTER TO SCHOOL AND MY CAR STARTING BEEPING, HESITATING, AIRBAG LIGHT CAME ON PLUS ALL THE OTHER ONES FROM THE DAY BEFORE. I DROPPED MY DAUGHTER AT SCHOOL AND ABOUT A BLOCK DOWN THE ROAD IN JUST DIED WITH MY SON AND I IN THE CAR. I NOTICED A VAPOR FUME COMING OUT OF THE VENTS BY THE WINDSHIELD WHEN IT DIED. I GOT MY SON AND I OUT OF THE CAR AND CALLED ROADSIDE ASSISTANCE. THE SERVICE DEPARTMENT SAID I NEED A NEW ALTERNATOR AND BATTERY. I GOT THE ALTERNATOR COVERED AND THEY PUT A NEW BATTERY IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133544August 19, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
BATTERY DIES EVERY SUMMER DURING HOT WEATHER. THREE BATTERIES IN 3 YEARS. THE ALTERNATOR DOES NOT SUPPLY BATTERY WITH ENOUGH CURRENT WHEN THE AIR CONDITIONING, RADIO, AND LIGHTS ARE ON CAUSING THE BATTERY TO DRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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