Kia Sedona Complaints (2015)

140 consumer complaints on file.

#11621658October 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Complete engine failure, knocking like crazy, fuel smell in the oil, The shop said the fuel in the oil broke it down and allowed the motor to fail. We were driving down the highway when it happened with family and kids which was not safe at all. No warning message at all, no check engine light, the shop has inspected and said it’s failed. The kia dealership has said many of the Kia’s have been recalled for engine failure but not ours? But others with the same motor have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619663October 14, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving on freeways and using my cruise control….. If I need to use my brakes to disengage cruise control when traffic slows and then use the “resume” feature on the C.C. my vehicle continues to accelerate until I shut the cruise off and reset it. If I am resuming to say 65 MPH I can reach 85 MPH in a couple seconds. This happens more than 50 % of the times I use my C.C. As I continue to age and my reflexes slow, this issue becomes a safety issue for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618424October 7, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
I got an oil leak and it was covered but it caused a coolant leak and the dealership wants to charge me for this when it should be covered . Also I went a couple of times for my door coming open while I am driving and they didn’t fix it .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609056August 16, 2024
ENGINE
While driving through an intersection with my family in the car, the engine suddenly failed without warning, leaving us stranded in a dangerous situation with incoming traffic. The engine began smoking, shaking violently, and emitting a strong odor, making the vehicle undrivable. We also received a notification to have the engine checked, and the check engine light was blinking. The vehicle is currently at a dealership in Belvidere, IL. KIA informed us that our VIN is not included in any existing recalls or lawsuits. This situation has caused significant hardship, as we now have no car to drive for work or daily activities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605319July 30, 2024
ENGINE
Engine popped started to shake would not go over 2000 rpm. Pulled over and had car towed home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604600July 25, 2024
ENGINE
We were going down the highway when the engine suddenly stalled. We had to shift lanes during heavy traffic without assisted steering or braking and no way to accelerate. This almost caused an accident just to get the car off the main traffic lanes. We were able to coast out an exit where the car came to a stop and had to be pushed of the road. When trying to restart the engine, it immediately seized. There were no warning lights or any indicators before the incident. The engine had been running perfectly fine before with no abnormal oil consumption, overheating problems or any other issues. The car was towed to a shop where the next day a terminal engine failure was diagnosed and we were informed that the engine would have to be replaced for about $8,000. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603531July 20, 2024
AIR BAGS
I was driving at approximately 20-25 mph when both side curtain airbags deployed. There was no collision or sudden stops. There were no warning lights or symptoms before or after the incident. My battery had been replaced at a local shop 4-5 hours prior to the incident. My child was in the car in her car seat and appears to have no apparent issues following the event. The hearing in my left ear is deteriorated and I have a ringing sound and it makes a distortion sound when the noise levels reach a certain level.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11594061June 12, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car engine overheated without any warning indicating that it was overheating. It just started smoking. Car is available for inspection upon request. Our safety was put at risk because in 95-degree weather, warm air was coming from AC when car sat idle. The root of the problem has not been confirmed by the dealer. Vehicle pictures were sent to insurance. No warning appeared before failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588018May 10, 2024
UNKNOWN OR OTHER
The Driver side rear sliding door motor was not functioning properly. however the sliding door was getting locked and unlocked and can function properly manually . I took the vehicle to the KIA dealership with this recall and extended warranty. they installed a new motor and that motor was not working properly so they went ahead and installed a module for the sliding door to function properly. Later the door gets jammed and the door is not opening and the panel latch is not releasing the sliding door which only happens after they installed the new motor and module. they are asking to pay out of pocket to get it fixed. My understanding after consulting with people that if some part is under warranty and its not functioning properly than it should be fixed by the company which they are refusing to do. two concerns here, one is money that they are asking to get it fixed but the second concern is more of an issue that the door gets jammed in case of emergency the family can not use that door to exit the vehicle. the car sliding door was opening and closing, locked and unlocked properly only problem was the motor. i would appreciate if it can be seen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587371May 7, 2024
ENGINE
Engine light came on while in route for an oil change. Walmart automotive changed the oil and checked the light. Read p0014. Engine light went away after oil change. Drove fine for 4 days then went haywire on the interstate. Oil light started flashing then engine light. Lost all power. Had it towed home. It started with a loud knocking noise. Towed to Kia and there are metal fragments in my oil. Engine blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585349April 26, 2024
ENGINE
Unknown.. it’s currently in the shop and not repairable with 119k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585352April 26, 2024
ENGINE, ELECTRICAL SYSTEM
July 2021 family of 6 driving on vacation. 3 hours from home car started losing power. Dash lights were coming on and no lights were on at anytime before this. Vehicle had 68,000 miles at the time. Lost power would not accelerate for several minutes and car started smoking under the hood. Coolant was spraying everywhere. Family stuck on side of highway in middle of Pennsylvania and no exit for 15 miles. Had to walk to an unknown home to ask them to fill several bottles of water. Put water in the car. It would run about 5 minutes and overheat again. Finally got to a rest stop. Took to O'Reilly auto parts where we had new thermostat, coolant and fluid and other minor parts installed spending about $700. Drove 15 minutes car broke down again overheating. Trucker mechanic stopped to help but no luck. This was on a Sunday where everything was closed. We could not get a ride or a rental. Continued driving about 3 minutes at a time and constantly adding fluids made it to a hotel. Had to store the van for the week at the hotel. They agreed to keep it while we rented a van and went to Virginia beach. Van had to be towed home. Took to a garage near home where the mechanic said the heads needed replaced. Replaced head gaskets, head bolts. New thermostat, spark plugs, heli coil, coolant,oil and labor. They gave us a discounted rate of $2087.00. Drove home worked for few days and needed towed. Broke down again overheating on a main 3 lane busy road near home. This time repair shop said it would need a while new engine. While we paid $700 in parts on way to vacation. Had $1200 in car rental fees. $2100 in head gaskets shop repair fees. $600 in towing fees. And they were wanting $6000 for a new engine. I sat the van in my driveway for months paying the payments and eventually had to voluntarily repo at 70K miles. Car had 1 owner before us and car was regularly serviced. We had free service and oil for the first year we owned. Now being sued for the balance. Help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582919April 14, 2024
STRUCTURE:BODY
The paint on our white Kia Sedona is starting to flake off exposing the body underneath. Currently it is effecting the front edge of the hood and a much larger area is just under the rear windscreen. The paint in that area is blistering and delaminating at a rather rapid pace. At this point this vehicle is just over 9 years old. This latent defect is going to greatly devalue this vehicle and make it difficult to sell in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581866April 9, 2024
ENGINE
The contact owns a 2015 Kia Sedona. The contact stated while driving 50 MPH, the vehicle stalled. There were no warning lights illuminated. The contact added oil to the vehicle and the vehicle was able to be restarted, but the contact immediately observed a loud knocking sound coming from the engine compartment. The vehicle was towed to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578425March 20, 2024
SERVICE BRAKES
My ABS / Traction control light has been on for about 4 years and the diagnostic system gives a warning about it. see picture. I have not fixed it because it just reverts back to regular brakes. However, I know that KIA has had recalls on the ABS / Traction control computer board. but my model year was not included in the recall. My mechanic says the issue is my ABS / Traction control computer board and not a sensor on wheel. I would like my model year to be investigated to see if it can be included in the recall as I plan on keeping this vehicle for many years. Yes, I can make it available for inspection. Safety is loss of anti-lock brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575211March 4, 2024
ENGINE
After driving 3 miles on 2/1, the engine fan ran after the engine was turned off- which never happens. We called Kia for service but nothing was available for 2 weeks; all Kia dealers were similar. No check engine light was illuminated. My husband popped the hood, saw the coolant cap was open and the coolant fluid level in the normal range (slightly above the minimum line). Closing the cap, he test drove the car. Although driving fine, he took the Sedona to a shop where the hood was again popped- the coolant level was showing now above the max fill line, no coolant had been added; as no fluid was seen by the mechanic and since no check engine light was lit, an appointment was made to bring the car back for a full diagnostic. On 2/2/24, after driving 3 miles and making a turn, I thought I saw smoke. But, it was a rainy day so I thought it was condensation from the concrete. After 1 mile, again while slowing to turn, I thought I saw smoke again; I pulled down the window and smelled burning. At this point I was near my home and the check engine light now turned on. Since there was nowhere to safely stop, I proceeded to the front of my home and summoned my husband. He opened the hood and noticed smoke and extreme heat from the engine, but fortunately no fire. After a couple of days, we decided to tow the car to a shop for diagnostics instead of waiting 2 weeks for Kia- we were told the engine had failed. Stunned by the rapidity of these events, we contacted Kia Customer Support and towed the car to our Kia dealer. I have been told the head bolt stripped causing coolant to mix with oil and the engine to fail; the engine itself will cost $8,148 and, and, with ancillary repairs, the total repair will be over $12000. The car has 125k miles and has been fully serviced at Kia over 9 years, lastly 4 months ago which included coolant service. No check engine light was triggered until smoke and extreme heat were emanating from a blown engine, despite progressing degradation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575011March 2, 2024
ENGINE
Vehicle is regularly maintenenced. Driving down a road it had random loss of power and lost power steering. Was able to restart and it drove fine no check engine lights nothing. Got closer to my destination and my engine light popped at the same time a horrible metal on metal sound came from my rather quiet engine. Immediately lost power and power steering again. Able to coast off the road to safety, upon expecting the vehicle we found a hole and oil leaking out. A rod randomly blew thru the side of the block and there was no indication there was any engine problem beforehand. Cause unknown. I was advised after that these 3.3 motors are becoming know for random disintegration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575069March 2, 2024
SEATS
We have had multiple seat latches fail on our vehicle. We have attempted to WD40 the mechanism and have ensured there is nothing in the tract but the second row passenger seat as well as the larger drivers side third row seat are not latching onto the tract. The mechanism moved freely but they are not latching into place. I had submitted a safety recall claim for our second row seat a while back as it created a significant safety issue with our child in the seat. Now the rear seat is having a similar problem. The biggest issue is that it will seem that it is latching and then during times of safety concerns (occupied while driving) it unlatches. My son was sitting in the rear and lurched with the latch causing him to bite his tongue. The second row seat has yet to be fixed, and moved around while driving further causing a safety concern.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11573933February 26, 2024
ENGINE
I had regular oil changes performed by Jiffy Lube when I owned the van and have most receipts. In 2022 after the vehicle kept making a whining sound, we realized that it was completely out of oil. I park in our garage and there was never an oil leak of any kind and no dash lights ever came on to indicate a problem. In May 2022 as we were on a 3 hr interstate drive, the engine began knocking. The oil was full but it wouldn't start and had to be towed home. It had 120,000 miles on it. Sims Auto took the engine apart and said it looked like the oil had never been changed because it was caramelized on the inside. I have photos of it. They said that my vehicle at 120k miles with regular maintenance and in really good condition should not have needed a new engine. Our son had this same exact issue with his Kia Optima but it was under a "warranty/recall" and he received a new engine for free. Our local Kia dealership said they were aware of the problem but my Sedona wasn't under the "warranty/recall" so I would have to pay for it. It cost me $9640 to rebuild the engine. I filed a complaint with the BBB against Kia. Kia would not respond and the case was closed. Most of the complaints on the BBB against Kia are due to faulty engine issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569798February 4, 2024
ENGINE
01/30/2024 while driving our 2015 Kia Sedona SXL idol went high and then it turned off suddenly with no warning at all. We have AUL warranty and had the vehicle towed to the nearest Kia dealership. After they inspected it we were informed that we need a new engine estimated cost of $8300 and that AUL would only cover $2900 and we would be responsible for the remaining $5400 and they need $4000 to start the job. Our van has around145000 miles on it. We will NEVER purchase another KIA or an AUL warranty. We paid good money for the Reserve Coverage from AUL and nowhere in the contract does it state a cap on claim payouts. That should be stated and clearly. Our warranty is good for 40,000 miles and expires at 158000 miles. So, we are within the active range of the warranty. Please don't buy a Kia or a AUL warranty. I have read many complaints on this site about the 2015 engines. They should be recalled. We still owe payments on this van, so we have no choice but to fix it. Lesson learned for sure. Wish Kia would do right and recall these engines. Read through the rest of the engine complaints, you will be shocked. Hope these reviews helps to protect others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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