Kia Sedona Complaints (2002)

248 consumer complaints on file.

#10029066July 24, 2003
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
KIA-SEDONA. WINSHIELD CRACKS. BATTERY DRAINES WHEN VAN SITS 2 OR MORE DAYS. I HV CONTACTED THE DEALR. AM SCHEDULING SERVICE. HAVE HAD TO JUMP START THE VAN 3 TIMES IN THE LAST YEAR. WINSHIELD CRACKED RECENTLY WHILE DRIVING(NO OBJECTS INVOLVED). BELIEVE THIS IS AN ONGOING PROBLEM. FRIEND HAS SIMILIAR PROBLEM WITH 2002 SEDONA. DEALER REPLACED. DRIVER WINDOW CLOSES TOO TIGHTLY WHEN BUTTON IS HELD TO CLOSE. MAKES CRACKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028851July 22, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY 2002 KIA SEDONA HAS EXPERIENCED MULTIPLE PROBLEMS SINCE I BOUGHT IT IN MARCH, 2002. MAJOR ELECTRICAL PROBLEMS, BATTERY REPLACEMENT, SLIDING DOOR FAILING TO CLOSE, ENGINE NOISE, AIR CONDITIONER PROBLEMS. HAVE CONTACTED MANUFACTURER AND DEALER. SOME ISSUES RESOLVED - - OTHERS UNABLE TO BE DIAGNOSED OR REPLICATED. FEAR THAT ENGINE, ELECTRICAL SYSTEM IS STILL NOT WORKING PROPERLY AND WILL FAIL AND CAUSE AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028428July 16, 2003
VISIBILITY:WINDSHIELD, EQUIPMENT
THE WINDSHIELD CRACKS TOO EASILY. I WILL BE REPLACING THE WINDSHIELD FOR THE 2ND TIME IN 18 MONTHS. THEY TELL ME IT IS A ROCK CHIP, HOWEVER, THE LAST WINDSHIELD (FACTORY INSTALLED HAD 2 CRACKS IN IT. THIS WINDSHIELD HAS 5 CRACKS. ALL START IN THE BLACK AREA OF THE WINDSHIELD. I TRULY AM WORRIED THAT THIS IS AN ONGOING PROBLEM AND I WILL BE REPLACING THE WINDOW AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026472July 2, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE LOCATION AND THE CARRYING DEVICE FOR THE SPARE TIRE IS CAUSING DAMAGE TO THE TIRE, MAKING IT UNUSABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026452July 2, 2003
TIRES:SIDEWALL, TIRES
ALL 4 VEHICLE TIRES BLEW OUT AT THE SIDE WALL OVER THE COURSE OF TIME, CAUSED BY A MANUFACTURING FAILURE, PER MECHANIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026993June 26, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SUSPENSION
THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND VEHICLE RIDES ROUGH. *MR *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021392June 11, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE
FROM 2ND WEEK WE COMPLAINED OF ENGINE NOISE. EACH TIME NO PROBLEM WAS FOUND. FEW MONTHS LATER CK ENGINE CAME ON. A SPARK PLUG WAS REPLACED. 1 MONTH LATER CK ENGINE LIGHT ON AGAIN. NEW FUEL INJECTOR. 2 DAYS LATER CK ENGINE LIGHT AGAIN. NEEDED NEW MOTOR AT 3800 MILES. 1 WEEK LATER CAUGHT ON FIRE IN OUR GARAGE. KIA REGIONAL MANAGEMENT CHRIS BUTLER SAID THEY WOULD REPAIR DAMAGES FROM FIRE BUT HAD NO CONCERN THAT OUR 6 MONTH OLD VAN WITH ONLY 3800 MILES ALREADY HAD THE MOTOR REPLACE AND CAUGHT ON FIRE. HIS ADVISE DON'T PARK IN THE GARAGE ANYMORE SO WE WON'T HAVE TO WORRY ABOUT IT BURNING DOWN OUR HOUSE. IRONIC THAT WE CHOOSE THIS VAN BECAUSE WE THOUGHT IT WOULD BE EASIER AND SAFER FOR OUR KIDS. NOW I FEAR OUR FAMILIES SAFETY EVERYDAY BECAUSE WE HAVE IT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10021018June 4, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
STRONG ANTIFREEZE SMELL WHEN USING THE AC ON HOT DAYS. TRANSMISSION SHIFTS VIOLENTLY FROM 1-2 AND OCCASIONALLY INTO REVERSE. DEALER HAS ATTEMPTED TO CORRECT SEVERAL TIMES. *NLM SLIDING DOORS HAVE HAD ALIGNMENT PROBLEMS AND BEARING FAILURE SEVERAL TIMES ALSO. (CURRENTLY FIXED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020923June 2, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BATTERY KEEPS ON DYING, NEEDING BOOST. RECIEVED NEW ONE IN JANUARY 2003. THAT ONE DIED IN FEB. THEY REPLACED RADIO, SAYING IT HAD A SHORT. BUT BATTERY DIED AGAIN. THEN THEY SAID AN ALTERNATOR WIRE WAS LOOSE. THEY RECONNECTED IT. BUT BATTERY DIED AGAIN, THE FOLLOWING MONTH. BACK FOR SERVICE ON 6/2/03. AFRAID ELECTRICAL SYSTEM MAY FAIL WHILE VEHICLE IS BEING OPERATED. KNOW OF 2 OTHER INDIVIDUALS WITH SAME KIA SEDONA EX THAT THIS HAS HAPPENED TO (BATTERY FAILURE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020924June 2, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BATTERY KEEPS ON DYING, NEEDING BOOST. RECEIVED RUARY JANUARY 2003. THAT ONE DIED IN FEB. THEY REPLACED RADIO, SAYING IT HAD A SHORT. BUT BATTERY DIED AGAIN. THEN THEY SAID AN ALTERNATOR WIRE WAS LOOSE. THEY RECONNECTED IT. BUT BATTERY DIED AGAIN, THE FOLLOWING MONTH. BACK FOR SERVICE ON 6/2/03. AFRAID ELECTRICAL SYSTEM MAY FAIL WHILE VEHICLE IS BEING OPERATED. KNOW OF 2 OTHER INDIVIDUALS WITH SAME KIA SEDONA EX THAT THIS HAS HAPPENED TO (BATTERY FAILURE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020652May 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON INTERSTATE AND VEHICLE SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES AND SLOWED THE VEHICLE FROM 65 MPH TO 35MPH RIGHT AWAY. THIS PROBLEM HAS HAPPENED 5 TIMES, 5/21/03, 5/23/03, 5/24/03, 5/27/03, 5/28/03. VEHICLE HAS BEEN TO DEALER SERVICE DEPT. 5/21/03, 5/23/03, 5/27/03, 5/28/03.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019238May 24, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC
FALLAS SISTEMA AIRE ACONDICIONADO DESDE 8-28-2002, TODAVIA SIGUE DANDIO PROBLEMAS EN ESTOS MOMENTOS SE ENCUENTRA EN TALLER DE KIA PARA REPARACION. FRENOS REPARADOS EN 2 OCASIONES LOS ROTORES Y PADS. CRISTAL DELANTERO SE QUEBRO SIN RAZON. RADIO DEJO DE FUNCIONAR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016846May 1, 2003
VISIBILITY:WINDSHIELD
1 MAY 03 UPDATE FROM LETTER BELOW (SENT KIA ADDRESSES-SIDE NOTE: WITHOUT "OUTLOOK" YOU CANNOT CONTACT KIA SUPPORT VIA E-MAIL, LETTER CUT TO NOTHING TO MEET WORD REQUIREMENT) KIA CUSTOMER AFFAIRS (STEVE LAREZ 800 225-3193) CONTACTED ME SAID THEY WOULD LOOK INTO IT (21 APR 03). STEVE CALLS ME BACK (22 APR 03) TO INFORM ME THAT HE HAS TALKED TO THE DISTINCT REP AND THAT THE BEST THEY WOULD DO WAS OFFER A WINDSHIELD AT WHOLESALE COST. TODAY, I WRITE TO YOU FOLKS AFTER SEEING A SIMILAR COMPLIANT IN YOUR DATABASE (FILED 30 AUG 2001), NOTE OTHER SIMILAR 2002 SEDONA WINDSHIELD COMPLAINTS MAY BE FOUND AT WWW.CARSURVEY.ORG I AM VERY CONCERNED ABOUT REPLACING THE WINDSHIELD (AGAIN!) AND HAVING THE SAME THING HAPPEN (AGAIN!). THREE WINDSHIELDS CRACKED IN 18 MONTHS IS NOT REASONABLE. OR AT LEAST NOT TO THE PRUDENT MAN. KIA FOLKS: 16 APR 03 I REALLY NEED SOME HELP. BOTTOMLINE: I HAVE HAD 2002 KIA SEDONA FOR LESS THAN 18 MONTHS THE WINDSHIELD HAS CRACKED FOR THE THIRD TIME * SEPT 01 (LATE) - BOUGHT THE SEDONA. * OCT 01 (~ MID) - WINDSHIELD #1 CRACKED. NO PARTS IN THE SYSTEM FOR A 2002; KIA DID NOT COVER THE REPLACEMENT * DEC 01 - WINDSHIELD, #2 INSTALLED * FEB 02 - I-65 OUTSIDE OF LOUISVILLE, WINDSHIELD #2 CRACKS. * APR 02 '' KIA BILL PENNY GOODWILLS WINDSHIELD #3 * MAR 03 - I-565 TOWARDS DECATUR WINDSHIELD #3 CRACKS ON ALL THE WINDSHIELDS THE CRACKS STARTED IN THE BLACK AREA NEAR RUBBER SEAM. SOME POINTS: * OUR SEDONA IS A GREAT CAR, EXCEPT THE WINDSHIELD * THE INTERNET HAS OTHER 02 SEDONAS WITH THE SAME WINDSHIELD PROBLEMS * THREE WINDSHIELDS CRACKING INSIDE OF 18 MONTHS IS EXCESSIVE - OUR SEDONA IS OUR FOURTH VAN OVER 15 YEARS. THE OTHER VANS HAD ONE CRACKED WINDSHIELD IN 14 YEARS. A COUPLE OF POTENTIAL PROBLEMS: - MOUNTING PROCEDURES/TECHNIQUES AND OR THE DESIGN - WINDSHIELD ROBUSTNESS (NOT DESIGNED TO ACCEPTED INDUSTRY STANDARD) - MY OTHER KIA''S (2) HAVE NO WINDSHIELD PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016810May 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DEFECTIVE AUTO EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017471April 23, 2003
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT WAS REPLACED PER RECALL 03V-017000. AFTER THE SEAT BELT WAS REPAIRED THE CONSUMER WAS UNABLE TO SECURE A CHILD SAFETY SEAT IN THE REAR SEAT BECAUSE THE BELT WOULD NOT LOCK/RETRACT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE BELT IS SUPPOSE TO RETRACT BACK AFTER BEING PULLED OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015935April 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AFTER SEVERAL ATTEMPTS TO START THE VEHICLE IT WAS TOWED TO A MECHANICS GARAGE. THE MECHANIC STATED THE FUEL PUMP WAS DEFECTIVE. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015324April 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, VISIBILITY:WINDSHIELD
THE VEHICLE DID NOT HOLD WHEN GOING DOWN A HILL OR NO LOW RANGE. THERE WAS A KNOCKING SOUND COMING FROM THE MOTOR(DEALER DIDN'T FIND PROBLEM), AND A WIND NOISE HAD COME FROM THE FRONT GLASS WHILE THE VEHICLE WAS IN MOTION. *NLM *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012088March 19, 2003
VISIBILITY:WINDSHIELD
THE WINDSHIELD HAD A BURN ODOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010551March 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE MINI-VAN STARTED WITH A SIMPLE OIL LEAK THAT DEVELOPED INTO A CRACKED OIL FILTER HOUSING ON THE ENGINE TO THEN 3 BURNED OUT COILS AND TWO CHECK ENGINE LIGHTS ALL WITHIN 30 DAYS. CAR STILL IN SHOP. EB. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008388March 4, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE MY WIFE WAS GOING TO WORK FEBRUARY 27,2003 THE KIA SEDONA'S GAS PEDAL CONTINUED TO JAM WHICH RESULTED IN IT TO SPEED UNCONTROLLABLE. WHEN I FOUND HER ON THE SIDE OF THE ROAD SHE DIDN'T WANT TO DRIVE IT, SO I DROVE TO THE DEALER, ITS BEEN THERE EVER SINCE UNABLE TO REPAIR IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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