Kia Rio Complaints (2003)

82 consumer complaints on file.

#11406023April 1, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THE BRAKE LIGHTS FAILED TO FUNCTION WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811811December 22, 2015
ENGINE, FUEL/PROPULSION SYSTEM, SEAT BELTS
SEAT BELTS, CAR SEAT RETAINING HOOKS, ECM, AND DISTRIBUTOR ARE RECALLED. CHEYENNE KIA HAD 3 WEEKS BEFORE ORIGINAL APPOINTMENT TO GET THE PARTS. I DELIVERED THE CAR FOR REPAIRS ONLY TO GET A CALL 4 HOURS LATER THAT THEY CANNOT FIND THE PARTS. IT HAS NOW BEEN 6 WEEKS SINCE PICKING UP MY CAR AND THEY CANNOT FIND THE PARTS TO DO THE RECALL REPAIRS. ALL I HAVE BEEN ABLE TO DO IS LEAVE A MESSAGE WITH JENNIFER XT 45960 AT 800 333 4542 CASE # K3094095 KIA CUSTOMER CARE TO FIND OUT WHEN I CAN SAFELY PUT MY KIDS IN THE BACKSEAT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809842December 12, 2015
UNKNOWN OR OTHER
WHEN YOU PARK THE CAR, SHUTOFF ENGINE, PULL UP THE SHORT UNLOCK STICK, THEN PULL THE OPEN BUTTON TO OPEN THE DOOR. THAT'S NORMAL PROCEDURE. BUT IF YOU ARE IN HURRY, PULL THE DOOR OPEN BUTTON FIRST AND FORGET PULL THE UNLOCK STICK, YOU CANNOT OPEN DOOR ANYMORE, YOU CANNOT GO BACK AND PULL UP THE UNLOCK STICK TO UNLOCK DOOR ANYMORE. IT WILL KEEP LOCKING THE DOOR BACK WHEN YOU PULL UP THE UNLOCK STICK. YOU HAVE TO FIGHT FOR 15 MIN TO OPEN THE DOOR. DANGEROUS IF IN THE EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652061November 3, 2014
ELECTRICAL SYSTEM
ALL OF THE BRAKE LIGHTS QUIT WORKING AT THE SAME TIME. DONE A SEARCH TO SEE IF THERE WAS ANY OTHER PROBLEMS LIKE MINE AND FOUND 3 OTHER OWNERS WITH THE SAME PROBLEM. IT HAS BEEN IN A MECHANIC SHOP FOR 2 WEEKS NOW AND I HAVE JUST GOT DONE TALKING WITH HIM THIS MORNING ABOUT IT AND HE SAID THAT HE HAS NOT BEEN ABLE TO PIN POINT THE PROBLEM. I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH BY KIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552924November 19, 2013
SERVICE BRAKES
FRONT, RIGHT BRAKE ROTOR SEPARATED AT THE INBOARD HALF. PIECES NOT FOUND. OUTBOARD HALF REMAINED INTACT, AND IS AVAILABLE FOR STUDY/ANALYSIS. WAS ABLE TO USE BRAKES ALTHOUGH EXTREMELY SPONGY AND DANGER OF RESULTING FIRE FROM SPARKS (METAL-TOMETAL CONTACT). REPLACED ROTOR AND PADS. VEHICLE IS BACK IN SERVICE. PHOTOS OF OLD PADS AND ROTOR ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521358June 24, 2013
ELECTRICAL SYSTEM
GOING OUT TO DINNER, ABOUT 1 MILE AWAY FROM HOME SMELL COMING FROM CAR. TURNED DOWN A SIDE STREET, SMOKE COMING FROM HEAT/AIR ADJUSTMENT AREA ON DASH. STOPPED CAR, FIRE STARTED COMING OUT OF THE AREA WHERE YOU ADJUST THE HEAT/AIR. BEFORE FIRE DEPARTMENT COULD GET THERE THE ENTIRE CAR WAS ON FIRE. THIS WAS A TOTAL LOSS. THANKFULLY WE WERE ABLE TO GET OUT OF THE CAR. I FEAR IT WOULD HAVE BEEN FAR WORSE IF WE HAD BEEN ON THE EXPRESS WAY AT THE TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10469545August 7, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK FAILED AND COULD NOT BE UNLOCKED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE CONTACT MENTIONED THAT IN ORDER TO EXIT THE VEHICLE, SHE HAD TO DO SO THROUGH THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER DOOR SPRING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY DENIED ASSISTANCE WITH THE REPAIR DUE TO THE AGE AND MILEAGE. THE FAILURE AND CURRENT MILEAGE WAS 85,160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454667April 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STARTED SHAKING VIOLENTLY AND THEN CRASHED INTO THE SIDE OF THE RAMP. WHEN THE CONTACT EMERGED FROM THE VEHICLE, SHE NOTICED THE REAR PASSENGER TIRE FRACTURED COMPLETELY FROM THE SUSPENSION SYSTEM. THERE WERE NO INJURIES AND THE POLICE WERE NOTIFIED. A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC SHOP AND THE INSURANCE COMPANY WAS ALSO NOTIFIED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,400.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10432621October 24, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 KIA RIO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED AND COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH LOCATED THE FAILURE AT THE DOOR ACTUATOR. THE MANUFACTURER WAS CONTACTED BUT DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415434July 27, 2011
SEAT BELTS
THE REAR SEATBELTS DON'T LOCK INTO PLACE RIGHT. NORMALLY, WHEN YOU PULL A SEATBELT THE FULL WAY OUT THEN LET IT WIND BACK IN, IT SHOULD HAVE TENSION ON IT. THE SEATBELTS IN THE REAR OF MY VEHICLE DON'T DO THIS. THEY CAN BE PULLED BACK OUT WITHOUT STOPPING. THEY CLIP INTO THE BUCKLES FINE THOUGH. I HAVE 2 CAR SEATS IN THE BACK, SO I NEED THIS FEATURE TO WORK PROPERLY TO SECURE THE CHILD SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402359May 23, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, TIRES:TREAD/BELT
I BOUGHT MY 03 KIA RIO IN 04 AND WITHIN A MO. HAVE HAD PROBLEMS EVER SINCE. I TOOK IT TO THE DEALERSHIP EVERY MONTH FOR THE FIRST 2YRS WHEN IT WAS STILL IN WARRANTY. THERE WAS ALWAYS SOMETHING CONSTANTLY WRONG OR BREAKING. THE TAIL PIPE RATTLED EXTREMELY LOUD TO THE POINT OF SLIGHTLY SHAKING THE CAR, RANDOMLY WHEN I WOULD CAME TO A STOP. IT WAS SO LOUD THAT PEOPLE IN OTHER CARS COULD HEAR IT AND STARE. OF COURSE THE REPAIR SHOPS COULD NEVER FIND THE PROBLEM. I FINALLY GAVE UP EVER HAVING IT FIXED. I'VE PAID 7 TIMES TO HAVE THE AUTO WINDOWS FIXED BUT FINALLY GAVE UP BECAUSE THEY WOULD ONLY WORK ABOUT TWO DAYS BEFORE BRAKING AGAIN. THE CAR ALWAYS HAD ISSUES ACCELERATING AND WOULD STAIN MAKING NOISES SHAKE A BIT THEN AFTER 10 SECONDS MAKE A POP POP NOISE AND FINALLY START MOVING FASTER. WHICH AGAIN COULD NEVER BE FIXED. THE CAR ALSO HAD HORRIBLE SUSPENSION. EVERY LITTLE PUMP MADE THE CAR BOUNCE AND SQUEAK LOUDLY. ALSO COULD NEVER BE FIXED. I THINK I'VE SPENT MORE TIME IN THE SHOP HAVING THE CAR REPAIRED THEN I ACTUALLY DID DRIVING IT. EVERY TIME I BLINKED SOMETHING ELSE WAS BROKEN I REPLACED ALMOST EVER PIECE OF THE CAR; BATTERY TWICE, ALL FOUR TIRES TWICE, HEAD LIGHTS, ETC THOSE ARE JUST THE SMALL THINGS I'VE ALSO HAD THE CAR COMPLETELY BRAKE DOWN ABOUT 6 TIMES WITH MAJOR REPAIRS. NOW MY CAR IS COMPLETELY DEAD 4/17/11 THE TIMING BELT SNAPPED AND DESTROYED THE ENGINE SO I HAVE TO BUY A NEW ENGINE AND TIMING BELT ALL WHICH COST MORE THEN THE CAR ITSELF THE CAR ONLY HAS 80,000 MILES ON IT SO THAT TELLS YOU HOW MUCH I ACTUALLY GOT TO DRIVE IT IN THE LAST 8YRS. I MADE SURE TO CONSTANTLY KEEP UP ON MAINTENANCE AS WELL. I WILL NEVER BUY A KIA AGAIN ITS A WEIGHT OF MY SHOULDERS TO GET RID OF SUCH A PIECE OF [XXX]. KIAS ARE MADE WITH SUCH CHEAP MATERIALS AND MADE SO POORLY THAT EVERYTHING ON THEM BRAKES AND FALLS OFF. PLEASE ANYONE READING THIS DON'T BUY A KIA YOU WILL REGRET IT. I JUST WANT TO SAVE SOMEONE ELSE FROM A NIGHTMARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399085May 4, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2003 KIA RIO CINCO. THE CONTACT STATED THAT THE REAR AUTOMATIC SEAT BELT RETRACTOR WAS NOT LOCKING PROPERLY; THEREFORE, THE SAFETY SEAT MIGHT COME LOOSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND A REPORT WAS FILED SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373397December 30, 2010
SERVICE BRAKES, HYDRAULIC
MY BRAKE PROPORTIONING VALVE ON MY 2003 KIA RIO CRACKED. MY MECHANIC SAYS IT SHOULD NEVER CRACK NO MATTER THE TEMPERATURE CLIMATE ETC. HE SAYS HE HAS NEVER SEEN A CRACKED ONE BEFORE AND MY CAR WOULD HAVE NO SIGNS THAT IT WAS BAD. I WOULD GO FROM PERFECT BRAKES TO NO BRAKES. THAT IS PRETTY MUCH WHAT HAPPENED. I WAS LUCKY AND HAD JUST GOT GAS AND LEAVING THE PARKING LOT. THE BRAKES WENT OUT WHILE I DRIVING SLOWLY TO THE STREET. I HAD ENOUGH BREAK TO STOP. MY COMPLAINT IS NOT FOR ME SO MUCH AS SOMEONE ELSE WHO MAY NOT HAVE BEEN SO LUCKY. I FEAR FOR OTHERS. PLEASE CHECK THIS OUT ON FURTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349428August 15, 2010
ELECTRICAL SYSTEM
THE SWITCH ASSEMBLY BLOWER (PART # 97251 FD000) CONSTANTLY GOES OUT ON MY 2003 KIA RIO. THE FIRST TIME IT HAPPENED MY CAR CAUGHT ON FIRE. I REPLACED IT. 6 MONTHS LATER IT WENT OUT AGAIN. I REPLACED IT ALONG WITH THE RESISTOR ASSEMBLY (PART# 1K552 61C08). 8 MONTHS LATER, IT WENT OUT AGAIN. THERE IS NOTHING WRONG WITH THE FUSE. THERE IS NOT A SHORT IN THE SYSTEM THAT CAN BE FOUND. I HAVE YET TO REPLACE THE SWITCH ASSEMBLY ANTICIPATING THE COMPANY RECTIFYING THIS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10294568December 5, 2009
SEAT BELTS
BACK IN 2006 I PURCHASED A 2003 KIA RIO AND IN AUG 2009 I WAS SENT A LETTER TELLING ME MY REAR SEATBELTS HAD BEEN RECALLED DUE TO MALFUNCTION WHEN CHILDRESTRANT SEATS WERE USED. THE COMPANY KNEW ABOUT THE RECALL IN 2006 ACCORDING TO THE LETTER BUT DIDN'T NOTIFY ME UNTIL 2009, AND I HAVE A 7 YR OLD SON WHO HAS BEEN RIDING IN MY CAR WITH RECALLED SEATBELTS, THIS MADE ME UPSET SINCE THAT'S THE SAFETY OF MY CHILD. THE COMPANY DID REPLACE THE SEATBELTS BUT IT TOOK THEM ANOTHER 3 WEEKS TO GET THE PARTS AFTER ME NOTIFYING THEM ABOUT THE RECALL LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279910August 10, 2009
LATCHES/LOCKS/LINKAGES
2003 KIA RIO DOOR OPENING MECHANISM HAS FAILED TWICE. IT WAS REPAIRED IN 2007. THE MECHANIC WHO REPAIRED THE DOOR SAID THE DESIGN OF THE DOOR OPENING SYSTEM INSIDE THE DOOR WAS NOT GOOD QUALITY AND POORLY ENGINEERED ANTICIPATING IT MIGHT FAIL AGAIN. THE DRIVER'S DOOR OPENING DEVISE IS TOTALLY DISENGAGED AND THE PASSENGER DOOR HAS TO BE USED TO ENTER AND EXIT THE VEHICLE. WHEN TAKEN TO KIA THE DEALER ACKNOWLEDGED IT WAS A PROBLEM WITH THIS MODEL BUT WOULD COST $250 TO $500 TO FIX THIS PROBLEM EVENTHOUGH IT WAS NOT THE FAULT OF THE OWNER AND HAD BEEN A PROBLEM WITH SEVERAL OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264775April 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN THE ROAD WITH MY TWO YEAR OLD IN THE CAR, THE ENGINE SEIZED UP AND STALLED. THE CAR CURRENTLY WONT START AND HAD TO BE TOWED TO THE REPAIR SHOP. HOWEVER, WE JUST HAD ALL OF THE ROUTINE MAINTENANCE TO THE CAR LESS THEN 300 MILES PRIOR TO THE ENGINE SEIZING. THE CHECK ENGINE LIGHT NEVER CAME ON. AS OF TODAY, THEY DON'T KNOW WHAT THE PROBLEM IS EXCEPT THAT THE ENGINE SEIZED. THERE WAS NO PRIOR INCIDENTS WITH THE CAR AND IT WAS ALWAYS SERVICED ON TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264183April 5, 2009
AIR BAGS:FRONTAL
TRAVELING APROX 30 MPH, REAR ENDED ANOTHER VEHICLE. SEAT BELTS DID NOT LOCK ON ANY PASSENGERS, AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10252925December 27, 2008
POWER TRAIN:MANUAL TRANSMISSION
THE CLUTCH IN MY 2003 KIA RIO HAS FAILED/BROKEN FOUR TIMES NOW. MY FATHER AND I BOUGHT THE VEHICLE BRAND NEW IN MARCH 2003 THE FIRST CLUTCH FAILED AROUND 8000 MILES I BELIEVE, THE SECOND AROUND 24000 MILES, THE THIRD AROUND 40000 MILES, AND NOW IS SITTING IN MY GARAGE UNABLE TO GO INTO ANY GEAR; THE CAR HAS LESS THAN 65000 MILES ON IT. I HAVE BEEN DRIVING STICK SHIFTS FOR 14+ YRS. AND I KNOW HOW TO PROPERLY OPERATE THEM, YET WHENEVER I TAKE THE VEHICLE INTO THE DEALERSHIP I AM TOLD IT IS DRIVER ERROR AND CHARGED AT LEAST $1000 IN REPAIRS. I HAVE HAD AT LEAST THREE OTHER MECHANICS LOOK AT IT AND HAVE BEEN TOLD IT IS A DESIGN/BAD PARTS PROBLEM NOT DRIVING ERROR, HOWEVER I DON'T WANT TO JEOPARDIZE THE WARRANTY BY HAVING IT REPAIRED ANYWHERE BUT THE DEALERSHIP. WITH THE LAST REPAIR (CLUTCH #3) MY FATHER WAS ALLOWED TO SPEAK TO THE DEALERSHIPS MECHANIC AFTER THE CAR WAS PULLED APART AND CAUGHT THE DEALERSHIP IN A LOT OF LIES BASED ON THE TOTAL DAMAGE DONE TO THE CLUTCH AND SURROUNDING PARTS. THERE WAS NO WAY THAT MUCH DAMAGE COULD HAVE BEEN DONE SIMPLY BY DRIVING THE VEHICLE. THEY GAVE HIM SOME FREE PARTS AND LABOR BUT THE BILL WAS STILL OVER $600 AND THE PROBLEM IS STILL THERE AS EVIDENCED BY THE VEHICLE NOT GOING INTO ANY GEAR NOW. I HAVE READ OVER 100 SIMILAR REPORTS FROM OTHER PEOPLE WHO OWN THE SAME MAKE, MODEL, AND YEAR AS MINE. KIA NEEDS TO BE HELD RESPONSIBLE FOR THIS, NOT THE CUSTOMER. I HAVE BEEN LUCKY SO FAR AS TO NOT HAVE ANYONE INJURED, I DRIVE MY FIVE YEAR OLD DAUGHTER IN THAT CAR, BUT I HAVE BEEN LEFT STRANDED IN SEVERAL NOT NICE NEIGHBORHOODS BECAUSE OF THE CLUTCH FAILURE AND HAVE HAD THE CLUTCH GO OUT WHILE IN THE MIDDLE OF A BUSY INTERSECTION. THE PROBLEM COMES ON SUDDENLY WITH LITTLE TO NO WARNING OF THE CLUTCH HAVING PROBLEMS AND IS A SEVERE SAFETY HAZARD, NOT ONLY TO THE PEOPLE INSIDE THE VEHICLE BUT FOR THE OTHER PEOPLE ON THE ROAD. IF THIS CONTINUES, SOMEONE WILL BE SEVERELY INJURED OR KILLED IF IT HAS NOT HAPPENED ALREADY. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245348October 14, 2008
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT BROKE AT 72000 MILES WITHOUT WARNING. KIA SAYS CHANGE AT 60000 MILES IN KY, BUT WARRANTY IN CA ALLOW FOR 105000 MILE CHANGE. KIA REFUSED TO HONOR WARRANTY. STRANDED FOR 45 MINUTES. HAD TO PAY DIAGNOSTIC TESTING AT KIA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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