Kia Rio Complaints

1,336 consumer complaints on file.

#11660866May 14, 2025
STEERING
Steering Gear Assembly completely broke at 81,000 miles. My daughter was backing up in a busy street at 5pm and lost 100 percent of steering control. Lucking cars dodged her and she didn’t get hurt or worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653010April 6, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I went into a rural King store to shop when I came back out my car was completely filled with smoke. I opened the front passengerdoor and the smoke hit me in the face it was so thick and green it was just it took my breath. It took me 10 minutes to locate what had happened and down on the door frame of the passenger side of the front seat where the wiring is there was a whole melted all the way through that panel and you could see the wiring was exposed so I assume that the wiring had caught on fire. I'm not sure about this it has been looked at and it is at Jeff Wilder Toyota in Clarksville Indiana. They want me to pay $1,000 deductible for this but I feel like if it was a wiring issue key is should be responsible. I am going through a flood right now in my home and now I have to deal with that and I don't think I'm even responsible for the payment I think he is at the cover it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11652874April 4, 2025
ENGINE AND ENGINE COOLING
The contact owned a 2018 Kia Rio. The contact stated that while driving on the highway at 85 MPH, the engine emitted abnormal noise with no warning lights illuminated. The contact proceeded to exit the highway and enter a gas station parking lot, and upon exiting the vehicle, it was apparent that the engine had begun to catch on fire. The location of the fire was the front engine compartment. The fire was extinguished by bystanders using fire extinguishers. A fire department report was not filed. A police report was filed. The vehicle was destroyed. No injuries were reported. The local dealer was contacted however, the vehicle was not diagnosed as the vehicle was reported a total loss. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11652873April 4, 2025
STEERING
The vehicle has difficulty following a center line, higher than normal steering wheel input is required. Feels like the vehicle is being driven in strong crosswinds at any speed above 55 MPH. The vehicle is very, very difficult to keep centered when crosswinds are present. The steering wheel input feels sticky and not smooth at any speed above 40 MPH. A 4-wheel alignment revealed a 0.3 degree of toe mis-adjustment on the RR wheel, no adjustment settings are present. Remaining wheels were within specs. No adjustment for the electronic steering assist. Additionally, the vehicle is equipped with the Highline TPMS, however, it is not displayed on the LCD. Dealer and Kia Corp. states it should display, however no fix is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651826March 31, 2025
ENGINE
The engine started to lose power, and the check engine light illuminated. The power drop was most noticable when accelerating from a stop. At times, randomly, the engine RPMs would dip down to 200-300 at idle and would almost stall. Upon further investigation, the engine has been excessively consuming oil. I brought the vehicle to a local mechanic shop to get a detailed diagnosis, they informed me the catalytic converter was clogged and constricting exhaust flow. The engine has developed a ticking/knock. The catalytic converter, and an O2 sensor was replaced with that visit. The ticking/knock persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649950March 23, 2025
ENGINE
Coils, I have been through 6 sets of coils since I bought this car in 2011. This causes the engine to run rough , sputter & have no pick up when trying to accelerate. The 1st set I paid the dealer $125 a piece bc they said I must replace all 4 at once even though when 1 coil burned out under warranty they only replaced the 1. I got smart after dealing with the dealer. I bought lifetime coils from autozone and about every 1.5 to 2 years I am replacing them. It's easy to do but thats not the point. I've never had or heard of any car doing this except mine. And please let's not talk about resetting the computer brain. That is an impossible task in LA the land of teaffic....please take a moment & read the hoops you have to go through on kia's Rio forum. After trying to get my car slogged for a year I paid a guy 135.00 gave him my car for the night so he could do it. Utter [XXX] ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648356March 14, 2025
ENGINE, UNKNOWN OR OTHER
My car is consuming a lot of oil and I have to add it on a weekly basis. The catalytic converter has already been replace once and is on the verge of having to be replaced again because of this issue. I just bought the vehicle last year. I see that there was a previous campaign with this same issue. See campaign NHTSA ID: 23V-652000. I am wondering why my vehicle was not part of it. Please advise next steps to remedy this safety issue on the 2018 KIA Rio models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648247March 13, 2025
ENGINE
The GDI 1.6L engines are manufactured with a flaw that affects piston rings and makes oil consumption go up which in turn can make the engine run dry and damage the engine, which if you're in a bad location could be dangerous. My car has been dealing with the issue and I searched yet found no recalls for the engine. 2. It can put me and others at risk, if my car breaks and I'm driving in a snowy or hot area, or breaks when driving up hill or down hill. 3. Look all over the internet GDI 1.6 Oil consumption issue. 4. Yes, repair shop. 5. Plenty of times barely drove 200 miles and I get the red lamp for no oil/low oil level.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647263March 9, 2025
ELECTRICAL SYSTEM
I came out of a store last week and there was smoke inside my car and when I opened the door there was a hole down by the door frame on the passenger side that it burned all the way through to the frame of the car and now my lights are flashing on and off and sometimes a passenger headlight works sometimes the driver had light works but it's either one or the other it's doing all kinds of crazy stuff with the lights now I'm thinking it has to be in the electrical fire because it got hot enough to melt all the way through the plastic part of the bottom of my door I do have pictures
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11646521March 5, 2025
ENGINE
The contact owns a 2018 Kia Rio. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted. The vehicle was taken to an independent mechanic, where it was diagnosed with a cylinder #1 misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,316.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645607February 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Rio. The contact stated that while driving at 30 MPH, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway and evacuate the vehicle. After a visual inspection of the engine compartment, the contact observed flame jutting up from the engine. Local emergency services arrived and were able to extinguish the flames but did not provide details on a possible cause for the fire. The check engine warning light was illuminated. The vehicle was towed to a tow yard but had yet to be evaluated by the insurance provider. The contact was unaware if a fire report had been filed. A police report was filed, but no injuries were reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); the VIN was included, and parts were available, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11644932February 25, 2025
ENGINE
When my car is running it makes a knocking noise from engine I have taken it th the dealer they heard it but said they can figure out where it's coming from. The engine runs hotter than normal. The rods I think are the cause
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641236February 6, 2025
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640306February 3, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Engline starting smoking and the car was engulfed in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11639547January 30, 2025
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2015 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a certified mechanic who diagnosed and determined that the failure was caused by the catalytic converter failure. The vehicle was taken to the dealer who confirmed that parts were not yet available. The dealer had not diagnosed the vehicle. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638933January 27, 2025
ENGINE, UNKNOWN OR OTHER
This vehicle is burning oil at an alarming rate: at least 1 quart per tank of gas, approximately 340 miles. No oil light comes on in the dash, even if the engine gets ran to dry. Kia accepts this and claims the vehicle is fine. Even with extended warranty coverage, I’m on month 8 now of trying to get this car fixed with Kia shops and now the catalytic converter is failing. Finally the car has displayed its first check engine code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635994January 14, 2025
ENGINE
UNKNOWN Was clearing my car of snow and had the defroster on when I smelled a burning smell coming from I assume the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632991December 29, 2024
STRUCTURE:BODY
Painting peeling off the whole car. It’s going to cause the car to rust.Defect in Kia painting process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628954December 5, 2024
ENGINE
I got an oil change right after the car overheated and I believe the engine is blown now. I don’t understand how all this can happen after an oils change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628733December 4, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
It's very high insurance..I paid twice the amount of the car in insurance and registration Kelly Bluebook said car is worth 5000.00 Brand New...I paid 6995.00 plus taxes There's a recall on my vehicle and it has 147,000 miles and i haven't even drove anywhere but from Palace Station to Decatur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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