Kia Rio Complaints

1,336 consumer complaints on file.

#11142693October 25, 2018
UNKNOWN OR OTHER
VEHICLE HAS UNEXPECTEDLY SHUT OFF WHILE DRIVING. THE VEHICLE ALSO SHUT OFF WHILE IN LINE AT A DRIVE THRU LOCATION IN CORPUS CHRISTI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142173October 23, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140133October 13, 2018
ELECTRICAL SYSTEM
THE KIA RIO BOUGHT BRAND NEW AT HADDAD KIA IN BAKERSFIELD, CA BEGAN HAVING ELECTRICAL ISSUES IN THE YEAR 2018. IT BEGAN WITH OVERHEATING. KIA SUGGESTED THAT IT WAS A FUSE, AND THE REPLACED IT. UPON REPLACING IT THE ISSUE WAS FIXED FOR 2 DAYS. THE OVERHEATING PERSISTED, AND WENT BACK TO HADDAD KIA. THEY THEN "TIGHTENED A LOOSE HOSE" THIS FIXED THE OVERHEATING FOR 2 WEEKS. IT THEN RETURNED TO THE STAGE OF OVERHEATING. IT WAS ONCE AGAIN RETURNED TO HADDAD KIA WHERE THEY SAID THAT THE WIRING HARNESS HAD A LOOSE CONNECTOR, AND NEEDED TO BE REPLACED. THE JOB TOOK 2 WEEKS, UPON GETTING THE CAR BACK IT DIDN'T OVERHEAT FOR 45 MINUTES. THE PROBLEM RETURNED. THE CAR WENT BACK TO KIA WHERE THEY NOW SAY IT WAS A MELTED FAN CONNECTOR. THE CAR IS CURRENTLY IN FOR REPAIRS AND UNKNOWN IF THIS WILL FIX THE PROBLEM OF OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133234October 4, 2018
UNKNOWN OR OTHER
AFTER DRIVING TO WORK APPROXIMATELY A 25 MINUTES TO WORK I PARKED MY VEHICLE AND SMELT SOMETHING LIKE BURNT PLASTIC. ASSUMED IT WAS SOMETHING IN THE AREA I WORK. AFTER MY SHIFT ROUGHLY 8 HOURS I HEADED HOME AND SUDDENLY THE CAR WOULD NOT GO MORE THAN 5 MILES AN HOUR THEN COMPLETELY DEAD. AFTER THE TOW TRUCKED LIFTED THE VEHICLE I WAS ABLE TO SEE SEVERE MELTING OF THE UNDERCARRIAGE PLASTIC. IT COULD HAVE BEEN SO MUCH WORSE. IT WAS TOWED TO LOCAL KIA DEALERSHIP AND HAVE NO IDEA TO WHY YET THIS HAPPENED. THIS IS AN ABSOLUTE DANGER TO JUST HAPPEN TO A WELL MAINTAINED VEHICLE RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132349September 30, 2018
SERVICE BRAKES
I HAVE A 2013 KIA RIO SX RED, MANUAL 6-SPEED. I HAVE BEEN HAVING ISSUES WITH MY VEHICLE ROLLING BACK WITH PARKING BREAK FULLY ENGAGED. VEHICLE ROLLS BACK ON SURFACES WITH NOT MUCH OF AN INCLINE AT ALL. NO INCIDENTS OR ACCIDENTS REPORTED. VEHICLE WAS STATIONARY, TURNED OFF, GEAR IN NEUTRAL (HOWEVER I HAVE BEEN LATELY LEAVING IT IN 1ST GEAR IF FEAR IS TO ROLL BACK), PARKING BREAK FULLY ENGAGED. HAS HAPPENED ON MULTIPLE OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132215September 29, 2018
AIR BAGS
MY AIRBAG LIGHT CAME ON THEN WENT OFF, IT STAYS ON NOW. KIA TELLS ME THE CLOCK SPRING SHORTED OUT. NO IDEA WHY! THEY TELL ME I NEED A NEW AIRBAG AND CLOCK SPRING. DRIVERS SIDE. THE CODE IS B134600. THE PRICE $1037.47 + TAX !! THAT'S 2 HOURS LABOR. THEY TOLD ME IT WON'T PASS INSPECTION WITHOUT BEING FIXED. HELP-NOT SURE WHAT TO DO. I WAS DRIVING WHEN THE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130901September 24, 2018
AIR BAGS
WAS ENVOLVED IN A WRECK TO WHERE I WENT OFF THE ROAD HIT A STOP SIGN,,A TELEPHONE BOX,,A OAK TREE THEN A PINE TREE AND NONE OF THE AIRBAGS DEPLOYED NOW MY WIFE HAS A BROKEN BACK AND CHEST BONE,,I GOT A BUSTED UP KNEE A SPRANG SHOLDER NECK AND BACK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11124725September 6, 2018
AIR BAGS, SEAT BELTS
WAS RUN OFF THE ROAD AT 55 MPH HITTING A STOP SIGN A TELEPHONE BOX A OAK TREE THEN A PINE TREE AND THE AIRBAGS DID NOT DEPLOY OR DID THE SEAT BELTS LOCK UP WIFE HAS A BROKEN BACK AND CHEST BONE
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11120844August 18, 2018
POWER TRAIN
8-12-18: CAR STARTED TO SPUTTER WHILE DRIVING ON FREEWAY OR SURFACE STREETS. RESTARTING WAS SPORADIC. CHECK ENGINE LIGHT CAME ON. ENGINE DIAGNOSED AS NEEDING A CRANKSHAFT POSITIONING SENSOR. PART APPROX $90. LABOR $100. CAR RUNS FINE NOW. JUST WANTED TO GET THIS OUT AND SEE IF ANYONE ELSE HAS EXPERIENCED THAT SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118042August 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SOLD A CAR THAT TURNED OUT TO BE A 'LEMON' AFTER ONLY A MONTH OF HAVING IT BEGAN BREAKING DOWN THE MOST RECENT ISSUE BEING THE CADILLAC CONVERTER MAKING IT A LITTLE DANGEROUS TO DRIVE BECAUSE SPEED IS AFFECTED ALONG WITH TOXIC FUEL, WHENEVER I DRIVE UP A HILL THE CAR IS LOUD SLOW TO WHERE IT SOMETIMES ROLLS BACKWARDS OR STOPS AND AT A GREEN LIGHT CAR CAN NOT REACH MINIMUM SPEED CAUSE OTHER CARS ANGER AND STRONG FUEL ORDER SOMETIMES WHEN STARTING CAR, CAR CUT OFF ONCE AT RED LIGHT AND WHEN TURNING VEHICLE MOVES ENTIRELY TOO SLOW TO WHEN ONCOMING CARS ALMOST MAKE CONTACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113386July 24, 2018
ENGINE
ON 06/12/2018, MY 2013 KIA RIO HAD A FIRE IN THE ENGINE COMPARTMENT THAT TOTALED THE VEHICLE. THE FIRE WAS NOT THE RESULT OF AN ACCIDENT OR RECENT MAINTENANCE. THE CAR SIMPLY BURST INTO FLAMES IN THE ENGINE COMPARTMENT WHILE DRIVING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11112032July 17, 2018
SERVICE BRAKES
BRAKE LIGHTS IN REAR CAME ON DURING DRIVING AND REMAINED ON. AFTER BECOMING AWARE OF THE ISSUE, AND REPLACEMENT OF THE STOP LIGHT SWITCH WHICH DID NOT FIX THE ISSUE, AND AFTER FURTHER INSPECTION THE PROBLEM WAS A DESIGN DEFECT. THE STOP LIGHT SWITCH HAS A "BUTTON" WHICH WHEN DEPRESSED INTERRUPTS THE FLOW OF ELECTRICITY, THERE IS AN "EAR" ON THE BRAKE PEDAL WHICH WHEN YOUR LET OFF THE BRAKE PEDAL DEPRESSES THE SWITCH BUTTON AND CUTS THE CURRENT. THE PROBLEM IS THE BUTTON ON THE SWITCH IS AROUND 1/16 IN DIAMETER, AND FOR SOME STRANGE REASON KIA DRILLED A 1/4" HOLE ON THE "EAR" OF THE BRAKE PEDAL WITHIN 1/16 OF AN INCH WHERE THE SWITCH BUTTON CONTACTS THE EAR, WHICH ALLOWS ONLY 1/16 OF A INCH OF THE EAR TO DEPRESS THE PEDAL, WHICH IN THIS CASE WITH MY CAR WITH 50 THOUSAND MILES, ALLOWED THE BUTTON OF THE STOP LIGHT SWITCH TO ENTER THE HOLE IN THE EAR ON THE BRAKE PEDAL AND NOT DEPRESS THE BUTTON ON THE SWITCH, WHICH THEN ALLOWED THE BRAKE LIGHTS TO CONSTANTLY BURN. I SUSPECT THAT NORMAL WEAR OF THE BRAKE PEDAL BUSHING ALLOWED THIS TO HAPPEN, THE STRANGE THING IS THERE IS NO REASON FOR HOLE TO BE IN THE CONTACT AREA WHERE THE EAR AND THE SWITCH BUTTON MEET. AND WITH ONLY A MINOR AMOUNT OF THE SWITCH BUTTON MAKING CONTACT AND THE REST OVER THE HOLE IN THE BRAKE PEDAL "EAR" IT IS NOT SURPRISING THAT THIS WOULD BE THE RESULT. I HAVE A MANUAL TRANSMISSION, AND NOTICED THE SWITCH FOR THE CLUTCH PEDAL WHICH REQUIRES THE CLUTCH BE DEPRESSED IN ORDER TO START THE ENGINE, IT WAS SET UP WITH A HOLE VERY CLOSE TO WHERE THE SWITCH BUTTON MAKES CONTACT. THE ABOVE HAPPENED WHILE WAS DRIVING IN HEAVY TRAFFIC ON A HIGHWAY ON THE WAY HOME FROM WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110413July 10, 2018
UNKNOWN OR OTHER
INSIDE DOOR HANDLES. VEHICLE WAS STATIONARY. THE CHROME PAINT USED ON THE INSIDE DOOR HANDLES CRACKS FORMING RAZOR SHARP EDGES THAT HAS SLICED MY HANDS DEEP WHILE OPENING DOORS TWICE. I HAVE CALLED TO REPORT THIS AWHILE BACK AND WAS TOLD IT WOULD BE SENT TO HIGHER. HAVE NOT HEARD ANY RESPONSE TO THIS DAY. I HAVE HAD TO PUT ELECTRICAL TAPE AROUND ALL DOOR HANDLES TO PREVENT BEING CUT WHILE OPENING DOORS. I HAVE READ ON KIA FORUMS WHERE OTHERS HAVE HAD THIS SAME PROBLEM. MY QUESTION IS, WHAT ARE YOU (KIA MOTORS) GOING TO DO ABOUT THIS PROBLEM? MY CONCERN IS THAT A CHILD WILL IF NOT ALREADY, BE CUT BAD BY THIS. IT COULD BE BAD ENOUGH TO REQUIRE STITCHES AS THIS IS A RAZOR SHARP EDGE WE ARE TALKING ABOUT. THIS SHOULD BE PUT ON A SAFETY ISSUE RECALL AND FIXED BY KIA MOTORS JUST SAYING. AT LEAST USE SOMETHING DIFFERENT ON FUTURE VEHICLES. THANK YOU [XXXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11103704June 25, 2018
UNKNOWN OR OTHER
RATTLING CAN BE HEARD FROM UNDER THE HOOD INSIDE THE CABIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102870June 20, 2018
UNKNOWN OR OTHER
MY CAR KEEPS RANDOMLY TURNING OFF WHILE I'M AT A STOP OR WAITING AT A RED LIGHT. THE FIRST TIME IT HAPPENED I WAS WAITING AT A RED LIGHT & THEN I TRIED TO MAKE A RIGHT TURN AFTER IT TURNED GREEN AND IN THE MIDDLE OF ME TRYING TO TURN IT TURNED OFF. THANK HIS THERE WERE NO CARS AROUND OR ELSE SOMETHING COULD HAVE HAPPENED. RANDOM PEDESTRIANS HELPED ME PUSH THE CAR OUT OF THE WAY. & AFTER TRYING TO RESTART IT FOR ABOUT 20 MINUTE SIT FINALLY STARTED. THE SECOND TIME IT HAPPENED WAS THE VERY NEXT DAY. I WAS WAITING AT A RED LIGHT AND IT JUST TURNED OFF. BUT IT STARTED BACK UP RIGHT AWAY. THE THIRD TIME & THIS WAS YESTERDAY, I GOT TO WORK AND I WAS IN THE PARKING LOT. MY CAR WAS PARKED BUT STILL RUNNING AND IT TURNED OFF. IT WOULDN'T START BACK UP UNTIL ABOUT 15 LATER. SOMETIMES IT WILL START BACK RIGHT AWAY & OTHER TIMES I HAVE TO WAIT FOR 15/20 MINUTES OR MORE AND TRY AGAIN AND IT WILL START. I'VE DONE A DIAGNOSTICS TEST & BATTERY CHECK. EVERYTHING COMES BACK GOOD. NO ONE CAN FIGURE OUT THE PROBLEM. I DO NOT FEEL SAFE DRIVING THIS CAR. I'M NOT SURE IF YOU GUYS HAVE RECEIVED ANY OTHER COMPLAINTS ABOUT THIS PROBLEM BUT CAN SOMEONE PLEASE CONTACT ME. I'VE BEEN HAVING THIS PROBLEM FOR ABOUT A MONTH NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102630June 19, 2018
AIR BAGS, ENGINE
UPON RESEARCH I WAS ABLE TO FIND OUT THAT THE KIA RIO HAS THE SAME ENGINE USED IN THE KIA OPTIMA WHICH HAS BEEN RECALLED. JUST RECENTLY METAL SHAVINGS WERE FOUND MY KIA RIO WHY ARE NOT ALL CARS WITH THE SAME ENGINE BEING RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101524June 12, 2018
AIR BAGS
TAKATA RECALL THE AIR BAGS ARE NOT WORKING PROPERLY THE LIGHT COMES ON SAYING THEY'RE NOT WORKING AND THAT THEY WON'T GO OFF IN A CRASH IT HAPPENS EVERY TIME I TURN MY CAR ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100709June 9, 2018
ENGINE, STEERING
THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099943June 5, 2018
ENGINE
I WAS DRIVING WITH MY DOG TO A VET APPOINTMENT. I HEARD A NOISE THAT SOUNDED LIKE I HIT A POT WHOLE BUT I LOOKED AND THERE WAS NO WHOLE AND THE CAR WAS STILL DRIVING LIKE NORMAL SO I CONTINUED ON MY WAY. THERE WAS A DETOUR FOR ROAD CONSTRUCTION I ENDED UP HAVING TO PULL OVER BECAUSE I DID NOT KNOW WHERE I WAS. THE CAR DIED SEEMED TO BE BECAUSE OF THE BATTERY LOSS POWER SO I LET THE CAR REST AND WALKED MY DOG .THEN GOT BACK IN MY CAR IT STARTED BACK UP AND TURNED AROUND ON THE HIGHWAY. THEN MINUTES AFTER GOING MY CAR LOST POWER AND THE SPEED REDUCED TO 40 MILES PER HOUR WHEN I HAD BEEN DRIVING 65 MPH. ALL THE WARNING LIGHTS CAME ON AND IT MADE A NOISE FROM UNDER THE CARRIAGE /BODY OF THE CAR.THIS ALL HAPPEN AT THE SAME TIME. I WAS ABLE TO COAST INTO A GAS STATION/ CONVENIENCE STORE. I LIVE IN ALABAMA AND IT WAS LIKE 90 DEGREES THAT DAY. I TRIED TO RESTART THE CAR WHEN SOMEONE TRIED TO HELP ME AND IT THREW METAL FROM UNDER THE BODY AT US. LATER FOUND OUT IT THREW A ROD .I AM UNDER 100,000 MILES AND WAY UNDER 10 YEARS ON THE WARRANTY AND HAVE BEEN INFORMED BY A MECHANIC THAT IT THREW A ROD AND THERE IS NO WAY TO TELL WHAT CAUSED IT.THE ROD WENT THREW THE OIL PAN. I WAS LUCKY THERE WAS NO TRAFFIC AT THE TIME THIS ALL HAPPENED. KIA TRIED TO TELL ME IT HAD TO BE A RECALL TO BE COVERED UNTIL I WENT TO THERE OFFICE AND CONFRONTED THE WOMAN WHOM HAD SAID THAT TO ME. WHEN I TOLD HER I DID NOT HAVE ALL MY PAPER WORK /RECORDS ON THE MAINTENANCE SHE SAID THEY WOULD HAVE TO CHARGE ME TO LOOK AT IT TO DETERMINED WHAT CAUSED THE ENGINE TO THROW A ROD. I THEN TALKED TO A FRIEND OF A FRIEND THAT WORKS AT KIA FOR HELP AND I AM STILL WAITING FOR HIS REPLY IF THEY WILL HELP ME OR NOT.MY CAR IS 2013 KIA RIO .MY HUSBAND HAD GONE TO CULLMAN AL. WHICH IS ABOUT 3 HOURS FROM US THE WEEKEND BEFORE THIS HAPPENED AND HAD CHECKED THE OIL AND ADDED WHAT WAS NEEDED THEN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098951May 31, 2018
AIR BAGS
DURING A FULL SIDE IMPACT COLLISION THE SIDE AIRBAGS DID NOT DEPLOY. I WAS TRAVELING 45 MPH AND THE VEHICLE THAT HIT THE DRIVER SIDE CENTER GOING 30 MPH. I WAS TRAVELING NORTH BOUND ON SAVANNAH HIGHWAY NEAR CALIBER COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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