Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#10864167May 10, 2016
POWER TRAIN
WHEN I AM DRIVING MY 2010 KIA OPTIMA AND GO TO SLOW DOWN AT 20 MPH (ONLY AT 20 MPH AND ONLY WHEN SLOWING DOWN) MY CAR DOES A JERK OR LURCHING MOTION, WITH A HARD DOWN SHIFT TO 1ST GEAR.THIS HAPPENS NO MATTER WHERE IM DRIVING. FROM WHAT IVE BEEN TOLD THERES A TRANSMISSION UPDATE SOFTWARE WHICH WHEN UPDATED. AFTER BEING UPDATED THE DEALER HAS TO RSET/LEAR THE RELEARN PROCEDURE. BOTH STEPS MUST BE DONE TO ELIMINATE THE LURCHING/JERKING. I FEEL THERE SHOULD BE A RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861429April 26, 2016
VEHICLE SPEED CONTROL
RECURRING, INTERMITTENT LACK OF ENGINE RESPONSE TO PRESSING THE ACCELERATOR; PARTICULARLY NOTICEABLE WHEN ATTEMPTING TO TURN LEFT AT A BREAK IN ONCOMING TRAFFIC. ENGINE ACTS AS IF STALLING, THEN RECOVERS AFTER A SECOND OR TWO DELAY. KIA DEALER SERVICE ADVISES THAT THIS IS A CHARACTERISTIC OF THE VEHICLE AND NOT ADJUSTMENT IS POSSIBLE TO FIX THE PROBLEM. VEHICLE MAY BE STATIONARY OR MOVING A LESS THAN 5 MPH WHEN THIS OCCURS. PROBLEM IS INTERMITTENT AND NOT APPARENTLY RELATED TO FUEL OR CLIMATIC CONDITIONS. RESULTS IN DRIVER UNCERTAINTY IN ANY GIVEN TURNING SITUATION WHETHER THERE IS SUFFICIENT TIME TO MAKE THE TURN; SEVERAL NEAR CRASH EPISODES HAVE OCCURRED WHERE LACK OF ENGINE RESPONSE TO POWER DEMAND CAUSED THE VEHICLE TO SLOW RATHER THEN ACCELERATE. CONDITION OCCURS MOST FREQUENTLY DURING CITY DRIVING, BUT MAY ALSO OCCUR AT HIGHWAY TURNING SITUATIONS WHERE THE VEHICLE HAS STOPPED BEFORE ATTEMPTING A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836330February 16, 2016
STEERING
THERE IS A MAJOR ISSUE WITH THE STEERING OF THE CAR WHEN IT GETS TO 45MPH AND HIGHER. THE STEERING WHEEL LOCKS AT THE 12:00 POSITION AND TAKES A GOOD AMOUNT OF FORCE TO JERK IT OUT OF POSITION WHICH RESULTS IN THE CAR JERKING AT LEAST 2' TO THE SIDE YOU HAVE TO JERK IT EVERY TIME. YOU CAN'T DRIVE IT LIKE A NORMAL CAR AND IT'S NOT SAFE ON THE HIGHWAY. WE HAVE TAKEN IT INTO KIA MULTIPLE TIMES TO HAVE THIS ISSUE RESOLVED AND THEY CLAIM THAT THERE IS NOTHING WRONG AND CAN'T FIX THE PROBLEM. CORPORATE EVEN CLAIMS THAT THERE IS NO ISSUE WITH THE CAR AND IT IS ACTING "NORMALLY". IT IS NOT THE WAY WE BOUGHT THE CAR AND I DON'T FEEL SAFE LETTING MY WIFE DRIVE HER CAR WITH MY 2 YEAR OLD IN IT ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825834February 12, 2016
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2015 KIA OPTIMA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H431, AND TIRE SIZE: 225/45/R18V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE EXHIBITED BUBBLES ON THE SIDE WALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FRONT DRIVER'S TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS OF THE TIRE AND THE VEHICLE WAS 11,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790243November 13, 2015
STEERING
THE STREERING WILL PULL TO EITHER SIDE ESPECIALLY AT 55MPH OR BETTER. MADE SEVERAL CALL TO THE DEALER IN MEDIA AND THEY DON'T SEEM TO WANT TO DO ANYTHING ABOUT THE PROBLEM. TOOK THE CAR IN FOR MAINTENANCE IN BEDFORD OHIO AND THE CLAIMED THERE IS NO PROBLEM,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787684November 2, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE DEALER PROVIDED ROUTINE MAINTENANCE FOR THE VEHICLE AND ALSO INDICATED THAT AN ALIGNMENT WAS REQUIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SWAYED LEFT AND RIGHT, WHICH CAUSED THE SUSPENSION TO BE UNSTABLE IN THE FRONT OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNABLE TO GET THE DEALER TO RESPOND TO THE REQUEST TO REPAIR THE VEHICLE FOR SEVERAL WEEKS. THE VEHICLE WAS NOT REPAIRED AND WAS PARKED AT THE CONTACT'S RESIDENCE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 58.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786582October 27, 2015
SERVICE BRAKES, ENGINE
I PURCHASED MY CAR IN THE GREATER SAN DIEGO AREA BACK IN JUNE 31. 2015. HAVE APPROXIMATELY 8K MILES ON MY VEHICLE AND NOTICE AROUND 3K MY CAR WOULD JERK WHEN COMING TO A COMPLETE STOP. THIS HAS HAPPENED A FEW TIMES APPROXIMATELY 3-4 TIME (AVERAGE ONCE A MONTH).AND TODAY 10-27-2015, MY CAR ONCE AGAIN JERK BUT THIS TIME THE ENGINE MADE A UNFAMILIAR SOUND. I WILL BE TAKING IT TO THE DEALERSHIP AS SOON AS POSSIBLE.MY CAR HAS RECEIVED ALL SCHEDULE MAINTENANCE; PER OWNER MANUEL. IT HAS PASSED ALL KIA CERTIFED DEALER/MECHANIC INSPECTION WHEN TAKEN IN. ALSO, WHEN THE CONTACT TO PURCHASE WAS SIGNED IT DID NOT GET A FULL INSPECTION AS THE DEALERSHIP WAS CLOSING AND THE APPROPRIATE STAFF FOR INSPECTION HAD LEFT FOR THE DAY. NOTICE WHEN I GOT HOME THE FRONT PASSENGER SIGNAL LIGHT DID NOT WORK. CALLED THE DEALERSHIP TO GET MY NEW CAR FIXED AND HAD TO WAIT FOR APPROXIMATELY 3-5 DAYS FOR THE REPAIR, AT THAT POINT IT ALSO PASSED THIER INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783642October 20, 2015
STEERING
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE WAS UNABLE TO STEER. ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779703October 5, 2015
ELECTRICAL SYSTEM
THE BLUE TOOTH FOR THE PHONE IF ALLOWED TO RING CAN CAUSE ONE TO LOOSE CONTROL. THE RING CAN GO WELL PAST 100 DB. IF WE FORGET TO TURN OUR BLUE TOOTH OFF IT ACTUALLY HURTS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10779782October 5, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE IN PARK WITH THE VEHICLE TURNED OFF, THE VEHICLE ROLLED AWAY INTO A LAKE. AFTER RETRIEVING THE VEHICLE FROM THE LAKE, THE CONTACT NOTICED THAT THE GEAR SHIFTER WAS NO LONGER SHIFTED COMPLETELY INTO THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,680.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763735September 14, 2015
STEERING
WHEN DRIVING OUR 2015 KIA OPTIMA WITH 900 MILES VEHICLE WAS IN GARAGE EXCEPT FOR SMALL TRIPS AROUND TOWN BUT ON A SMALL VACATION TRIP, I NOTICED THE STEERING WAS NOT STABLE AND IT WAS HARD TO CONTROL THE STEERING AND KEEPING MY VEHICLE STRAIGHT AT 60 MPH OR MORE. I NOTICED IT WOULD GO LEFT THEN I WOULD CORRECT IT THEN IT WOULD GO RIGHT. VERY UNSTABLE TO CONTROL HAD TO KEEP BOTH HANDS CONTROLLING THE STEERING WHEEL. I HOPE SOME ONE LOOKS INTO THIS KIA PROBLEM BECAUSE I AM TAKING MY VEHICLE TO GET IT REPAIRED HOPEFULLY! THIS ISSUE IS DANGEROUS FOR PEOPLE WHO DON'T PAY ATTENTION ON THERE VEHICLE WHEN DRIVING AND COULD CAUSE MAJOR ACCIDENTS BECAUSE I AM EXPERIENCE DRIVING INSTRUCTOR, I COULD TELL IT IS A PROBLEM. I HOPE SOMEONE LOOKS INTO THIS ISSUE A.S.A.P. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748540August 13, 2015
STEERING
WHEN DRIVING THE VEHICLE WOULD PULL TO THE RIGHT OR PULL TO THE LEFT. THEN WHEN I DROVE ON THE HIGHWAY AT FASTER SPEEDS I HAD TO KEEP BOTH HANDS ON THE STEERING WHEEL TO KEEP CONTROL OF THE CAR. I HAD TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP THE CAR GOING STRAIGHT. THERE WERE TIMES WHEN THE CAR WOULD JUST VEER TO THE LEFT AND AFTER PULLING IT BACK STRAIGHT IT WOULD GO LEFT AGAIN. YOU NEVER KNEW WHICH DIRECTION THE CAR WOULD GO. IT IS A CONSTANT BATTLE WITH THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726237June 19, 2015
SERVICE BRAKES, TIRES
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKES FAILED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND BEGAN DRIVING ON THE SIDEWALK. THE FRONT PASSENGER SIDE TIRES EXPLODED AND DESTROYED THE RIM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,200. UPDATED 8/31/15*CN UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703624April 3, 2015
STEERING
CANNOT CONTROL THE CAR STEERING. UNSAFE AT HIGH SPEEDS. WIND IS ALSO A FACTOR, MOVING THE CAR FROM LEFT TO RIGHT AND NO CONTROL OVER THE STEERING. CANNOT CHANGE LANES WITHOUT LOOSING CONTROL. VERY UNSAFE AND STRESSFUL TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702318March 28, 2015
STEERING
THE CAR IS UNABLE TO KEEP A STRAIGHT COURSE WITHOUT CONSTANTLY STEERING CORRECTIONS. EYES CAN'T BE TAKEN OFF THE ROAD EVEN TO LOOK AT THE REARVIEW MIRROR. IT WILL GO FROM ONE SIDE OF THE ROAD TO THE OTHER WITH ANY MINOR BUMP OR EVEN ON A VERY FLAT SURFACE. WIGGLING OF THE STEERING IS THE ONLY WAY TO KEEP IT ON A STRAIGHT LINE BUT EYES HAVE TO BE ON THE ROAD 100%. EXTREMELY DANGEROUS ON ANY ROAD BUT SPECIALLY ON A TWO-LANE ROAD. ACCIDENTS INCLUDING HEAD-ON COLLISION ARE SURE TO HAPPEN. KIA IS NOT DOING MUCH/ANYTHING ABOUT IT. CAR IS ONLY 1500 MILES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691655March 2, 2015
STEERING
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE STEERING WHEEL SWUNG FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES AND THE STEERING COLUMN WAS REPLACED EACH TIME. THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NO LONGER ATTEMPT TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682816February 11, 2015
STEERING
THIS IS A KNOW PROBLEM , BUT STEERING CONTROL IS REALLY BAD. AS I AM GOING DOWN THE ROAD,(WORSE AS SPEED INCREASES) THE CAR WANDERS LEFT TO RIGHT WITH NO MIDDLE GROUND. SO IT IS NOT AN ALIGNMENT ISSUE AS I AM ALL OVER AND NOT JUST PULLING TO ONE SIDE. I HAVE TO KEEP ARMS LOCKED ON STEERING WHEEL TO TRY TO KEEP GOING STRAIGHT AND STILL JUST ISN'T ENOUGH. DEALER SAYS THAT'S WHAT KIAS DO.THIS IS A SERIOUS CONCERN , AS SERIOUS ACCIDENTS WILL CONE FROM THIS AND THE MAKER DOES NOTHING ABOUT IT. LOOKING IN REAR OR SIDE VIEW MIRROR FOR A SECOND AND I CAN BE ON THE VERGE OF THE LANE NEXT TO ME. WHAT WORRIES ME MOST IS I SEE THIS HAS BEEN AN ISSUE FOR MANY PREVIOUS MODEL YEARS AND NO ONE HAS DONE A THING ABOUT IT. I LOVE THE KIA OPTIMA BUT HAD I KNOWN ABOUT THIS PROBLEM I WOULD HAVE NEVER PURCHASED..MY FAULT FOR LACK OF RESEARCH, HOWEVER YOU WOULD THINK THE MANUFACTURER WOULD FIX AN ISSUE THAT'S BEEN AROUND FOR QUITE SOME TIME. THIS HAS TO BE FIXED ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682178February 9, 2015
ENGINE
TL*THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE NOISE WAS EMITTING FROM THE ENGINE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671394January 9, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AND THE ENGINE RPM'S INCREASED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670519January 6, 2015
UNKNOWN OR OTHER
PAINT ON HOOD ROOF TRUNK HAD SPOTS IN PAINT ORANGE PEEL IN PAINT ON PASSENGER SIDE OF CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima