Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#10985610May 14, 2017
STEERING
VEHICLE TENDS TO STEER ITSELF AND CAN AT TIME OF FREEWAY SPEEDS BE HARD TO KEEP VEHICLE IN A STARING LINE. VEHICLE STEERING WHEEL CAN GET STIFF AND WITH AND MOVEMENTS THE VEHICLE TENDS TO OVER CORRECT ITSELF. WHILE GOING DOWN A FREEWAY OR LONG STRAIGHT AWAY THE VEHICLE TENDS TO SWERVE BACK AND FORTH WHEN STEERING WHEEL IS BEING HELD TIGHT ON ONE PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984993May 11, 2017
ENGINE
THE OPTIMA HAS STALLED MULTIPLE TIMES WHILE DRIVING ON BOTH THE HIGHWAY AND CITY STREETS. WHEN THE CAR STALLS EVERYTHING SHUTS OFF COMPLETELY AND IT'S IS EXTREMELY DIFFICULT TO STEER. MY 2 YEAR OLD DAUGHTER HAS BEEN IN THE CAR DURING RUSH HOUR TRAFFIC A COUPLE TIMES WHILE THIS HAS HAPPENED. I HAVE CALLED BOTH KIA CORPORATE AND THE KIA DEALERSHIP WHERE THE WAS PURCHASED AND THEY CAN'T FIGURE OUT WHY THE CAR IS STALLING. AFTER 3-5 WEEKS OF GOING BACK AND FORTH WITH THE KIA CORPORATE AND THE DEALERSHIP THEY HAVE FINALLY TOLD ME THERE IS NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984694May 10, 2017
ENGINE
ENGINE LOCKED UP DURRING ACCELERATION TO 40 MPH WHY MERGING INTO TRAFFIC FOUND OUT ENGINE HAS A BENT ROD. OIL AND COOLENT WHERE SUFFICINT BUT KIA WILL NOT FIX OR REPLACE. COULD OF CAUSED MY WIFE TO CRASH OR BE HIT BY TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983354May 3, 2017
ENGINE
ENGINE LIGHT CAME ON, THEN THE OIL LIGHT. I STOPPED TO CHECK OIL. THERE WAS NO OIL ON THE DIPSTICK. I CHECKED FOR LEAKS. FOUND NONE. I ADDED 2 QUARTS. THE ENGINE WAS KNOCKING. I TOOK IT TO THE DEALERSHIP. MY CAR WAS UNDER WARRANTY. BUT WOULDN'T REPLACE IT. IT WOULD COST ME $7200. SO I TRIED TO DRIVE IT HOME, AND IT QUIT.THE ENGINE SHUT DOWN. I HAD TO HAVE IT TOWED HOME. THIS WAS IN NOVEMBER 2016. AND IT IS STILL DOWN. THEN I HEARD KIA IS GETTING A CLASS ACTION LAWSUIT AGAINST THEM, FOR OIL FLOW ISSUES. I'M STILL PAYING ON THE CAR. I FINANCED THROUGH MY CREDIT UNION. SO THEY ALREADY GOT THERE MONEY. I THINK THAT IS WHY THEY ARE SCREWING ME OVER. TO BE CLEAR I HAD JUST LEFT THE DEALERSHIP WHEN IT QUIT. IT NEVER MADE A SOUND, THE DEALERSHIP HAD IT 3 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979229April 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE SHOOK WHENEVER THE ENGINE WAS RUNNING AND A LOUD RATTLING NOISE WAS HEARD UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FOURTH PISTON FAILED AND NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SLUDGE IN THE OIL PAN CAUSED SLUDGE TO ENTER THE ENGINE. THE VEHICLE DID NOT RECEIVE AN OFFICIAL DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE REPAIR WAS NOT COVERED UNDER THE WARRANTY DUE TO THE SLUDGE IN THE ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979329April 19, 2017
ENGINE
AFTER FUELING THE VEHICLE UP, AND STARTED TO HEAD DOWN A BUSY ROADWAY THE ENGINE OF MY VEHICLE SEIZED UP AND WOULD NOT START AGAIN. THE ONLY REASON BOTH THE DEALERSHIP AND MANUFACTURER ARE GIVING ME ITS BECAUSE OF THE LACK OF MAINTENANCE BUT THE CAR WAS BOUGHT IN TO THE DEALERSHIP SERVICE DEPARTMENT ON DECEMBER 16 2016, AND I WAS TOLD THAT EVERYTHING WAS FUNCTIONING. THIS SAME PROBLEM IS CURRENTLY GOING ON WITH THE 2011-2014 VERSION OF THIS VEHICLE BUT THE COMPANY REFUSES TO ACKNOWLEDGE THAT THE LATER VERSION MY HAVE THIS DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978900April 17, 2017
STEERING
WE PURCHASED OUR 2015 KIA OPTIMA NEW IN CORPUS CHRISTI, TX. AT ABOUT 11,000 MILES OUR PROBLEM STARTED. AT HIGHWAY SPEEDS, THE STEERING WHEEL GETS REAL JERKY AND LOCKS UP. I HAVE TO JERK IT TO GET IT TO RELEASE AND THEN IT GOES THE OTHER DIRECTION. I HAVE TO KEEP BOTH HANDS ON THE WHEEL TO CONTROL IT. THIS IS A DANGEROUS SITUATION BECAUSE IT COULD EASILY CAUSE A TERRIBLE HEAD ON ACCIDENT. OUR DEALER SAID THEY COULD NOT FIND A PROBLEM AFTER DRIVING IT A COUPLE MILES. THIS IS VERY UNSAFE, STRESSFUL, AND MAKES MY SHOULDERS HURT SEVERELY. WE ARE VERY UNHAPPY AND NEED THIS FIXED. IT IS STILL UNDER WARRANTY AND I KNOW THERE ARE OTHER CARS WITH THE SAME PROBLEM. SAFETY ISSUES SHOULD NOT HAVE TO WAIT UNTIL SOMEONE DIES TO GET THEM FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972377April 14, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL: DRIVING THE CAR DOWN A CITY STREET WHEN IT SUDDENLY CEASED TO ACCELERATE. THE POWER STEERING STOPPED AS IT COASTED INTO A SIDE STREET TO GET OFF THE BUSY ROAD. I COULD SMELL WIRES BURNING AS A ELECTRICAL FIRE.I IMMEDIATELY GOT MYSELF AND FAMILY OUT OF THE CAR AFRAID IT WAS ON FIRE. THE INSIDE OF THE CAR FILLED WITH ELECTRICAL SMELL AND SMOKE. I CALLED THE 360 KIA TO HAVE THE CAR TOWED TO THE DEALERSHIP SINCE I BOUGHT A "GOLD" WARRANTY WHEN I PURCHASED THE VEHICLE THEY LITERALLY LOST MY CAR FOR SIX DAYS AND THEN CALLED ME WANTING MY SERVICE RECORDS STATING THE CAR HAD NO OIL IN THE MOTOR. THIS IS A OUTLANDISH LIE! MY CAR HAD PLENTY OF OIL IN IT ...I NEVER SAW A ENGINE LIGHT COME ON INDICATING THAT I HAD MOTOR PROBLEMS NOR DID I SMELL OIL . THIS WAS A "SUDDEN " MALFUNCTION. MY CAR NEVER RAN HOT NOR DID MY GAUGES EVER INDICATE A PROBLEM. I HAD THE CAR FOR RIGHT AT 40K MILES AND HAD A OIL CHANGE DUE AGAIN AT THE END OF APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972218April 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, A RATTLING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971816April 11, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ENGINE STALLED WHILE THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971907April 11, 2017
AIR BAGS, ENGINE
THE VEHICLE STARTED IDLING ROUGHLY AND THE CHECK ENGINE LIGHT CAME ON. STOPPED AT THE NEAREST AUTOMOBILE CENTER, THEY INSPECTED THE VEHICLE AND INDICATED THAT THERE MAYBE A DEFECT TO THE ENGINE AND THAT MY ENGINE MAY NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971564April 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED ENGINE FAILURE DUE TO MAINTENANCE RELATED ISSUES AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971243April 8, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE TWO KIA, ONE 2013KIA SOUL, AND KIA OPTIMA 2015, FIRST THE KIA SOUL WON'T START, LOOKS LIKE NO BATTERY AT ALL, DEALER SAY IT WAS A BAD BATTERY, BUT THE PROBLEM START AGAIN, JUST THIS TIME LOOSE ALL POWER WHEN RUNNING, THEY TOWING BACK TO THE DEALER THIS TIME, THEY SAY THIS TIME WAS CRANK PISTON SENSOR, NO COST AT THIS TIME, THIS HAPPEN ON 08/01/2016, NOW THE KIA OPTIMA, SAME, I DRIVE ALL MORNING, THE DAY WAS HOT, AND I STOP AT THE STOREFOR WATER, DON'T TAKE MORE THEN 5MIN. WHEN I GET BACK TO MY CAR, CARS UNLOCK THE DOOR, BUT HAVE NO POWER AT ALL, I CHECK THE BATTERY WITH A FLUKE MULTIMETER, READS 12 VOLTS WHEN I DISCONNECT THE NEGATIVE POST, AND 6 VOLTS WHEN I CONNECTED BACK TO THE BATTERY, THEN MY FRIEND STOP BY, AND JUMPSTART MY CAR, SAME THING, I DISCONNECT THE NEGATIVE POST AND I TAKE CHASSIS GROUND FOR THE JUMPSTART, SAME THING, THEN I TOOK OF THE BATTERY FROM A CHEVY 2002 SILVERADO, MY FRIENDS TRUCK, AND I CONNECTED DIRECT TO MY CAR, SAME THING, I ENDED TO CALL ROAD SIDE ASSISTANCE FOR KIA MOTOR, TO TAKE IT TO THE KIA DEALER, THE TOWING TRUCK DRIVER SAY, THEY PICKUP A LOT OF KIA'S CARS FOR THE SAME REASON, THIS TIME HAPPEN ON 04/05/2017, I DID CLAIM TO KIA MOTOR, THEY SAY WAS THE BATTERY, AND I JUST THINK THEY WANT SALE A 300 AND SOMETHING BATTERY, AND A HAVE TO BUY A NEW BATTERY EVERY TWO YEARS, WITH THE NEW KIA AND HYUNDAI RECALLS I THINK THEY SHOULD RECALL THIS TWO CARS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971244April 8, 2017
ENGINE
ENGINE FAILURE WITH MY NEW 2015 KIA OPTIMA AT 42,000 MILES. KIA DENIED WARRANTY COVERAGE DUE TO NOT BEING ABLE TO PROVE ALL OIL CHANGES. KIA ALSO DENIED KNOWING THERE WAS AN ENGINE DEFECT ON THIS 2.4L GDI ENGINE. TODAY I SEE AN ENGINE RECALL FINALLY FROM KIA, HOWEVER THEY STOPPED PREMATURE AT THE 2014 MODEL. I HAD TO PAY FOR A NEW ENGINE TO BE INSTALLED OUT OF MY OWN POCKET ON A BRAND NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966161March 15, 2017
ENGINE
WHILE DRIVING ON A BUSY INTERSTATE HIGHWAY, SUDDENLY A BATTERY WARNING LIGHT FLASHED ACROSS MY DASHBOARD AND MY VEHICLE BEGAN LOSING POWER. I DRIFTED TO THE RIGHT WITHIN SPEEDING TRAFFIC TRYING TO REACH THE SHOULDER OF THE ROAD. I DIDN'T MAKE AND MY VEHICLE CAME TO A COMPLETE STOP AND COULD NOT BE RESTARTED IN THE MIDDLE OF AN EXIT OFF RAMP. ONCOMING TRAFFIC WAS SWERVING AND COMING TO ABRUPT STOPS TO AVOID SLAMMING INTO THE REAR OF MY VEHICLE. I GOT OUT OF THE VEHICLE AND STOOD ON THE SIDE OF THE ROAD, IN FEAR OF BEING KILLED INSIDE THE VEHICLE. A POLICE OFFICER PUT OUT FLARES AND THEN STATE HIGHWAY ADMINISTRATION EMERGENCY TOW, MOVED MY VEHICLE TO THE SHOULDER OF THE ROAD, OUT OF THE WAY OF SPEEDING TRAFFIC. THE VEHICLE WAS THEN TOWED BY KIA ROADSIDE ASSISTANCE TO THE NEAREST KIA DEALERSHIP. THEY HAVE DIAGNOSED MY VEHICLE WITH "SLUDGE" IN THE ENGINE AND BURNT OUT STARTER, REQUIRING A NEW ENGINE AND STARTER. I HAVE PROVIDED ALL SERVICE RECORDS OF OIL CHANGES CONDUCTED AS REQUIRED WHICH WERE ALL PROVIDED BY KIA. CAR IS BRAND NEW UNDER WARRANTY, TWO YEARS OLD, WITH 18,561 MILES AND NO HISTORY OF WARNING LIGHTS. I WAS TOLD IT WOULD BE 2-3 BUSINESS DAYS FOR A DECISION. IT'S BEEN 6 BUSINESS DAYS AND I HAVEN'T RECEIVED A LOANER/REPLACEMENT VEHICLE NOR APPROVAL FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965964March 14, 2017
UNKNOWN OR OTHER
WHILE DRIVING DURING THE DAY, ON THE HIGHWAY, I HEARD A LOUD BOOM, SOUNDED LIKE A GUNSHOT. LOOKED IN THE REARVIEW MIRROR AND SAW BLACK STUFF FLYING OFF THE BACK END OF THE CAR INTO THE STREET. THEN HEARD WIND AND FELT WET, SO OPENED THE INTERIOR SHADE TO MY SUNROOF AND THERE ARE A HUGE OPEN HOLE IN THE MIDDLE OF MY SUNROOF.. THERE WAS NO TRAFFIC ON THE HIGHWAY, NO OTHER CARS AROUND ME. IT WAS RAINING, BUT A LIGHT MIST TYPE RAIN. THE SOUND THAT I HEARD SOUNDED LIKE A EXPLOSION OR GUNSHOT AND THE ROOF'S GLASS WAS MISSING AND SOME CAME INTO THE CAR WHEN I OPENED THE SHADE. THE GLASS LOOKS AS IF IT BLEW OUT FROM INSIDE.. IT WAS MUSHROOMED NOT CAVED IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960039March 10, 2017
SEATS
I NOTICED A BURNING SMELL AND THOUGHT THAT MY ENGINE WAS BURNING. I LOOKED DOWN TOWARD THE FLOOR AND NOTICED SMOKE COMING FROM UNDER THE DRIVER'S SEAT. ALTHOUGH THE SEAT WARMER IS NOT ON, I ALSO NOTICED THE SEAT SEEMS TO BE HEATING. I NOTICED WHILE SITTING AT A LIGHT AFTER HAVING DRIVEN ABOUT A MILE OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956848February 24, 2017
ENGINE
VEHICLE CUTOFF WHILE DRIVING ON THE FREEWAY THE VEHICLE CUT LOST SPEED AND CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956873February 24, 2017
POWER TRAIN
RECENTLY MY TRANSMISSION CASE CRACKED AS IT PASSED OVER A MANHOLE COVER ON A STREET BEING RESURFACED. MY DEALERS SERVICE DEPARTMENT SAID THIS HAS HAPPENED A LOT. I WAITED NINE WEEKS FOR THE PART TO COME IN. I LOST $1,100.00ON CAR RENTALS. CAR'S TRANSMISSION CASE IS TOO LOW TO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955146February 16, 2017
ENGINE
20K MILES- 2015 KIA OPTIMA- WHITE SMOKE COMING OUT OF TAIL PIPE- VEHICLE CUTTING OUT /ALMOST STALLING WHEN ACCELERATING. NO INDICATOR LIGHT ILLUMINATED REGARDING OIL OR ENGINE ISSUE. TOOK TO DEALERSHIP- DIAGNOSED WITH "SLUDGE" AND TOLD NEED NEW ENGINE -QUOTE $6500-$8000 AND WAS TOLD MY OPTIONS WERE A.) FIX IT OR B.) DON'T FIX IT- PROVIDED OIL CHANGE RECEIPT HAD ON HAND- HAVE TO DIG & RESEARCH TO OBTAIN PAST SERVICE- WARRANTY CLAIM DENIED- KIA- UNWILLING TO ASSIST- BAD BUSINESS-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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