Kia Optima Complaints

7,843 consumer complaints on file.

#11634922January 8, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My vehicle received a new engine due to a component failure, which there was a recall specifically describing the failure, recall 17v224 (SC147). After the new engine replacement, April 2024, while driving my car I began to notice a faint smell of gas with inside my car. As time passed the smell grew heavier. Drove the car to the Pueblo Colorado Dealership and had the service department take a look to confirm the leak. It was confirmed and one of the service personnel tried to torque the bolt tighter and that did not stop the leak. I was told by one of the service personnel that it was not covered under warranty and the cost would be mine out of pocket to fix. I found out this fuel leak is a recall (SC172), vehicles that received an engine replacement under previous recall 17v224 (SC147). ("Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and, if necessary, replace the High Pressure Fuel Pipe on certain 2011–2014 MY Kia Optima, 2012-2014 MY Kia Sorento, and 2011-2013 MY Kia Sportage vehicles that received an engine replacement under Recall No. 17v224 (SC147). The remedy for the previous recall may not have been properly performed, and in some cases, the high pressure fuel pipe may have been damaged, misaligned or improperly torqued during the engine replacement procedure, allowing fuel to leak. Leaking fuel increases the risk of fire."). I have spoken to the Dealership and they do not recognize this recall as it is not showing up in their data system. I have spoken to the Kia Corporation and I have gotten nowhere. This was issued by your department and is recognized by KIA corporation but the Pueblo Colorado KIA dealership states it is not in their system as a recall. My car has been parked after notifying both parties of this issue since December 19, 2024. Your NHTSA: Part 573 Safety Recall Report 18V-907 Manufacturer Recall No. : SC172
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634952January 8, 2025
SERVICE BRAKES, HYDRAULIC:FLUID
The contact owns a 2012 Kia Optima. The contact stated that while driving at 55 -60 MPH, the vehicle lost automotive power and stalled. The contact was able to pull over to the side of the road. The contact became aware of smoke emitting from the vehicle. The check engine warning light was illuminated. The vehicle was towed to the residence and then to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle was towed to the residence and was not being driven. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634725January 7, 2025
ENGINE
While driving 2012 Kia Optima GDI home from work, the power suddenly stopped without warning with the engine, oil, and battery lights flashing on all at once. I was unable to accelerate whatsoever, so with the momentum of the vehicle I parked safely in a parking lot. There I discovered the car would not start and would give a loud clunking sound. A mobile mechanic confirmed that the engine was seized, and I had it towed to the nearest KIA service center. They were able to also confirm it was an engine seize, but insisted KIA would not replace the engine despite a recall notice of the motor of this vehicles make and model in 2017 (SC147).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634302January 6, 2025
ENGINE
The car is leaking a massive amount of oil. This was accompanied by a warning light for low oil levels. Problems started in the summer/fall of 2024. It is available for inspection upon request. An independent mechanic has confirmed the leak and replaced the spark plugs in September 2024 ago, and the oil was changed as part of regular maintenance in October 2024, but the car is still leaking oil (just had to add 2.5 quarts of oil after the check oil light came on again). The mechanic suggested I check for related recalls and report the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634424January 6, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Hydraulic Electronic Control Unit (HECU) experienced an electrical short circuit and engine hardly running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634500January 6, 2025
ENGINE, UNKNOWN OR OTHER
We were driving and then suddenly stopped, thank goodness nothing bad happened to us. and the car never turned on again! I Was told by a mechanic it was the engine. We were told there were several recalls and alot regarding the engine for this year. Why should I have to pay for something we're still paying on and that has been sitting in our driveway for over 2 years! Fix our car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634237January 5, 2025
STRUCTURE:BODY
Driving down the road several large pieces of pain flaked off on the driver side door. This is a 2014 Kia Optima with 61,000 miles on it. None of the other questions apply. I am filing this because I see on other forums that both KIA and Hyundai cars with the Snow White Pearl paint have this problem, so it seems to be a failure by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634082January 4, 2025
ENGINE
I recently had an oil change and not even 600 miles later the oil is completely gone. My engine is burning oil like crazy. This just started happening at the 95,000 miles mark
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633925January 3, 2025
UNKNOWN OR OTHER
My vehicle is painted in the Snow White Pearl. The paint started out looking almost "bubbled" but definitely showed serious signs of delamination, quickly after noticing the delamination, the paint flaked off in relatively large pieces all over my vehicle. There is paint missing from the hood, the roof, the back passenger side door, the quarter back panel of the passenger side, and one chip on the driver side door. I reached out to KIA regarding the issue and was told that there is nothing that can be done. I have gotten to the point that i cannot stand to look at the car I once loved so much, it is a shame. KIA is a company that I have been loyal to when it comes to vehicles and I have only owned KIA's since 2008 but after this issue I am almost embarrassed to show up anywhere driving this car.. and even more so I am upset that KIA will not do what it takes to remedy this issue for myself and so many others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633953January 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of oil. There was no indication of an oil leak. There were no warning lights illuminated. There was an abnormal burning odor coming from the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where three oil consumption tests were performed. The mechanic added oil. The vehicle was repaired, but the failure recurred. The contact had to continuously add oil. The vehicle was taken back to the same local dealer, where it was diagnosed that the oil gasket was cracked. The oil gasket was replaced, but the failure persisted. The vehicle was taken to an independent mechanic for routine maintenance who determined that the engine was 2-quarts low on engine oil. The manufacturer was not contacted. The failure mileage was approximately 87,095.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633975January 3, 2025
STRUCTURE:BODY
Pearl paint has been peeling more and more especially when washing my vehicle. This shouldn't be happening and i see similar paint issues with other Kia and Hyundai models. I need Kia to take accountable and responsibly for their defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633620January 2, 2025
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Kia Optima. The contact stated while starting and driving at an undisclosed speed, the "Check Blind Spot Collision Warning System" and "Check Forward Collision Avoidance Assist System" messages became displayed. The ABS, traction control, and several other unknown warning lights were illuminated. The vehicle was taken to the dealer, who retrieved DTC codes: C121002 and C121102. The dealer replaced the rear wheel speed sensor. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633646January 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact stated while driving 60 MPH, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine had seized and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633704January 2, 2025
AIR BAGS
The contact owns a 2015 Kia Optima. The contact stated that the driver's side air bag warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 148,827.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633705January 2, 2025
STEERING
1. On [XXX] the steering wheel stuck 2 minutes after me and my wife exited the highway and tried to park on a mall’s parking. 2. On 13 November 2024 I brought car to Herb Chambers Kia of Burlington dealership to fix (93 Cambridge St, MA-3A, Burlington, MA 01803. Phone: (781) 202-3456) . 3. On 27 November 2024 got Kia back from the dealership. Drove it back home on a highway, and a few minutes later after exiting the highway the steering wheel stuck again. 4. On 29 November 2024 the car was towed back to the Herb Chambers Kia of Burlington dealership. 5.On 14 December 2024 got Kia back from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633718January 2, 2025
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that the vehicle was taken to a local dealer and was repaired for excessive oil consumption. The contact stated that the vehicle was repaired at the local dealer under an unidentified NHTSA recall; however, the repair failed to prevent a failure from occurring. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost automotive power, and the engine seized. The vehicle was towed back to the same local dealer, but the vehicle was not repaired due to the maintenance records not being available. The vehicle was left at the local dealer for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633553January 1, 2025
ENGINE
Engine seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633309December 31, 2024
ENGINE
2013 OPTIMA ENGINE SEIZED DUE TO MANUFACTURING ERRORS AND KIA WONT REPLACE STATING IT DIDNT HAVE THE KSDS UPDATE. THE UPDATE DOESNT STOP THE ENGINE FROM SEIXZING ONLY LETS YOU KNOW. WHEN SEARCHING RECALLS AND COMPLAINTS NOTHING SHOWS UP ABOUT THE KSDS UPDATE.BASICALLY TOLD ME THATS WHAT HAPPENS WHEN YOU BUY USED VEHICHLES, IN THAT CUSTOMERS MAY NOT BE CONTACTED DUE TO RECALLS AND UPDATES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633195December 30, 2024
ENGINE, FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance, and it was determined the failure was linked to DTC code: P0445, indicating an issue with the purge control valve in the evaporative emission control (EVAP) system. The mechanic replaced the fuel canister, and engine cap. The contact stated while driving 77-85 MPH, the vehicle lost motive power, and the engine seized. The engine warning light was illuminated. The vehicle was taken to the local dealer where it was determined that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that while driving at undisclosed speeds, the engine seized. The vehicle was towed to another local dealer, Kia of Lincolnwood (6750 Lincoln Ave, Lincolnwood, IL 60712) where it was determined that the engine was knocking but there were no codes retrieved. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633231December 30, 2024
FUEL/PROPULSION SYSTEM
My vehicle is leaking gas from hose and it was already repaired but still happening. Only getting worse and I saw that it's recalled twice however mine is saying no recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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