Kia Optima Complaints

7,843 consumer complaints on file.

#10504407March 25, 2013
AIR BAGS, POWER TRAIN
CALLED BOTH SERVICE DEALERSHIPS AND MAIN KIA OFFICES ABOUT RECALLS TO MY CAR CONCERNING AIRBAGS AND TRANSMISSION LINKAGE. NO HELP GIVEN ON RECALLS TO VEHICLE. DENIED SUCH A RECALL EXISTED AND MY CAR WASN'T COVERED UNDER RECALL. I'M LOCATED IN FREDERICK MD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504117March 22, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
THIS KIA HAS A PUSH BUTTON START OPTION. THE VEHICLE WOULD NOT START AND THE BRAKE LIGHTS WERE NOT TURNING ON WHEN THE BRAKE PEDAL WAS DEPRESSED. THE COMPUTER LOOKS FOR A SIGNAL FROM THE BRAKE LIGHT SWITCH BEFORE IT STARTS THE ENGINE. I DISCONNECTED AND RECONNECTED THE BRAKE LIGHT SWITCH AND THE PROBLEM WAS TEMPORARILY CORRECTED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AGAIN AND THE BRAKE LIGHTS WERE NOT TURNING ON. WE USED THE PROCEDURE TO BYPASS THE BRAKE SIGNAL (HOLD START BUTTON FOR 12+ SECONDS) TO START THE ENGINE. VEHICLE WAS NOW DRIVING DOWN THE ROAD WITH NO BRAKE LIGHTS. THERE WAS ALSO A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER INDICATING AN ISSUE WITH THE ESC SYSTEM. DEALERSHIP STATED THEY HAVE SEEN A FEW CARS WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504172March 22, 2013
ENGINE AND ENGINE COOLING, STEERING
REGARDING TO THE PREVIOUS COMPLAINT, VEH WAS TAKEN TO DEALER ON 3/15/2013 TO ADJUST THE ALIGNMENT UNDER WARRANTY DUE TO THE ALIGNMENT ISSUE STARTING AFTER THE ENGINE WAS REPLACED AT 3,400 BY THE DEALER. LEFT THE DEALER AND IMMEDIATELY NOTICED THAT THE STEERING WHEEL WAS NOW TURNED TO THE LEFT AND THE VEHICLE WAS PULLING TO THE RIGHT. THE CAR PULLED TO THE RIGHT SIGNIFICANTLY. THE SAME DEALER WAS CONTACTED ON 3/18/13 REGARDING THE ISSUE. DUE TO THE RECENT ENGINE REPLACEMENT, ONE ALIGNMENT TRIP AND A DISTANCE OF ROUGHLY 50 MILES TO THE SHOP, THE DEALER AUTHORIZED A LOANER TO BE BROUGHT TO MY PLACE OF EMPLOYMENT SO THAT THE DRIVER COULD TAKE THE VEH TO HE SHOP. VEH WAS PICKED UP THAT EVENING AT THE DEALER AND STEERING WHEEL SEEMS TO BE LEVEL. THERE IS STILL A LEFT TO RIGHT CONSTANT HANDLING ISSUE AND VEHICLE SEEMS TO HAVE A VIBRATION UNDER 35 MPH. VEH HAS NOW SPENT 11 DAYS IN THE SHOP (9 DAYS FOR ENGINE REPLACEMENT AND 2 DAYS FOR TWO ALIGNMENTS) AND HAS BEEN OWNED FOR JUST UNDER 12 WEEKS. VEH IS ALSO SLOW/SLUGGISH LEAVING A STOPPED POSITION AND MPG'S ON CRUISE CONTROL SET AT 60MPH HAVE FALLEN FROM 33MPG TO 29.5MPG SINCE ENGINE REPLACEMENT. DATE COMPLAINT FILED: 03/13/2013 COMPONENT(S): ENGINE AND ENGINE COOLING DATE OF INCIDENT: 03/11/2013 NHTSA ID NUMBER: 10502730 MANUFACTURER: KIA MOTORS CORPORATION VEHICLE IDENTIFICATION NO. (VIN): 5XXGN4A70DG... SUMMARY: DRIVING UNDER NORMAL CONDITIONS ON A SLOW 35MPH ROADWAY AND NOTICED OPTIMA PULLS TOWARD THE CROWN (CENTER) OF THE ROAD (WHICH IS AGAINST SLOPE). DROVE VEHICLE ON 45MPH AND 60MPH ROADWAY AND SAME SITUATION. ENGINE WAS REPLACED AT 3,400 MILES DUE TO PISTON #3 FAILING. BASED ON CURRENT ISSUES TO DATE, I WOULD NOT PURCHASE ANOTHER OPTIMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504177March 22, 2013
VISIBILITY/WIPER
BOTH SUN VISORS BROKE AND WILL NOT OPERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505069March 20, 2013
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
STEERING IS VERY UNSTABLE. EXTREMELY AFRAID OF THIS CAR - I FEEL LIKE I AM NOT IN CONTROL WHEN DRIVING, I CONSTANTLY HAVE TO FIGHT TO STAY STRAIGHT. VEERS/PULLS LEFT AND RIGHT AS IF IM BOUNCING IN BETWEEN THE LINES ON THE INTERSTATE. MY STOMACH STAYS IN KNOTS IN FEAR I WILL HIT ANOTHER VEHICLE, OR WORSE A CONCRETE BARRIER IN THE CONSTRUCTION ON THE INTERSTATE. IT FEELS AS IF 3-5 SECONDS I AM NOT IN CONTROL, MY ARMS ARE EXHAUSTED BY THE TIME I ARRIVE TO MY WORK, HOME, OR ELSEWHERE. HAVE COMPLAINED SEVERAL TIMES TO KIA DEALER WHEN HAVING OIL CHANGED & I AM ALWAYS TOLD NOTHING IS WRONG OR CANNOT DUPLICATE PROBLEM. FOUR MECHANICS HAVE DRIVEN MY CAR ELSEWHERE AND AGREE THERE IS A SAFETY ISSUE AND KIA SHOULD RECALL AND FIX BEFORE IT COST SOMEONE/A FAMILY THEIR LIVES. MY DASH LIGHTS ALSO SURGE TO MAXIMUM BRIGHTNESS AT ANY RANDOM MOMENT WHILE DRIVING - ALL ON THEIR OWN. I RECENTLY STARTED HAVING ISSUES WITH STARTING MY CAR, I BOUGHT MY CAR IN MARCH 2012 AND CURRENTLY HAVE 14K MILES (HIGHWAY FOR WORK). RECENTLY, TWICE MY CAR FELT AS IF IT WAS NOT GOING TO START, SPUTTERING, SMELL OF EXHAUST INSIDE CAR. I ALSO HAVE ISSUES IF I AM AT A RED LIGHT/STOPPED AND WHEN I ACCELERATE SOMETIMES THE CAR FEELS AS IF IT DIES OUT FOR A SECOND - MISFIRING. I CAN NOT PASS IN TRAFFIC OUT OF FEAR MY CAR WILL NOT RESPOND WHEN I TRY TO ACCELERATE. MY CAR CONSTANTLY WILL NOT CONNECT TO MY PHONE, OR KEEPS A CALL DISPLAY ON THE RADIO AFTER THE CALL HAS ENDED (FREEZES) UNTIL I RESTART MY CAR. I FEEL THERE IS SOMETHING TERRIBLY WRONG WITH THE WIRING/ELECTRICAL/STEERING WITH MY CAR AND SEVERAL OTHERS ACCORDING TO OTHER COMPLAINTS ON HERE! TOYOTA RECALLED ONLY AFTER A DEATH, HYUNDAI/NISSAN/DODGE ALL JUST RECALLED IMMEDIATELY - WHAT ABOUT US KIA? I HAVE A FAMILY IN THIS SEDAN THAT IS GOING TO END UP COSTING MY LIFE OR WORSE, MY ENTIRE FAMILY'S LIVES! PLEASE ADDRESS THIS PROBLEM!!!!! STEERING IS NOT NORMAL OR SAFE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503776March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503778March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503779March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503781March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503782March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503785March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503786March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503787March 20, 2013
POWER TRAIN
VEHICLE KICKS FROM SECOND GEAR TO FIRST GEAR WHEN SLOWING DOWN FROM 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503661March 19, 2013
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50-55 MPH, THE SUNROOF GLASS EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE RESULTS OF THE INSPECTION WERE INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 12,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503513March 18, 2013
POWER TRAIN, ELECTRICAL SYSTEM
I HAVE A 2011 KIA OPTIMA LX, ONE NIGHT WHILE DRIVING HOME FROM WORK ALOUD BOOM SOUND WITH A JERK OF THE CAR AND ALL POWER WAS GONE AT ONCE. THERE WAS NOTHING,LIGHTS OUT, IN AND OUT AND NO ACCELERATION, THEN AFTER ABOUT 10 SECONDS ALL POWER RETURNED, BEFORE AND AFTER THIS THERE WAS NO WARNING OF ANY KIND, IT HAS HAPPENED A TOTAL OF THREE TIMES SO FAR.2ND TIME AT AN INTERSECTION AND THE 3RD TIME IN HEAVY TRAFFIC, THE ONLY WAY I GOT OUT OF TRAFFIC THE CAR COASTED, ALL THE WHILE STEERING WAS VERY HARD , HAD TO BE TOWED TO THE DEALERSHIP BECAUSE POWER DID NOT RETURN. WHILE THEY WERE ABOUT TO CHECK, ONCE AGAIN THE POWER RETURNED ALL ON ITS OWN IN FRONT OF THEM, THEY RUN DIAGNOSTICS, STILL NOT SHOWING ANYTHING, SO THEY KEEP GIVING ME NO ANSWERS, AND PUTTING ME BACK INTO FEAR. 4 OTHER REPAIRS WAS MADE BEFORE THESE LAST 3 RECURRING INCIDENTS ;VEHICLE WOULD NOT SHUT OFF WITH REMOVAL OF THE KEY; HORNS QUIT WORKING; BRAKE LIGHT SWITCH, BECAUSE COULD NOT GET CAR INTO GEAR; FUSE TO THE PHONE CHARGER. BACK TO THE SHUT DOWNS THE SERVICE TECHS.SAID THEY DON'T KNOW WHAT TO FIX! AND THE KIA CORP. STAND BEHIND THE SAME ANSWER. THEY KNOW HOW TO MAKE THESE CARS WHAT'S WRONG WITH FIXING THESE PROBLEMS ESPECIALLY ELECTRICAL ISSUES LIKE THIS! I SUGGEST TO ANYONE WHO'S READING THIS DON'T BUY A KIA OF ANYKIND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503002March 14, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT WOULD NOT RETRACT PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 78,000. *TR UPDATED 03/27/13*LJ UPDATED 05/09/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502730March 13, 2013
ENGINE AND ENGINE COOLING
DRIVING UNDER NORMAL CONDITIONS ON A SLOW 35MPH ROADWAY AND NOTICED OPTIMA PULLS TOWARD THE CROWN (CENTER) OF THE ROAD (WHICH IS AGAINST SLOPE). DROVE VEHICLE ON 45MPH AND 60MPH ROADWAY AND SAME SITUATION. ENGINE WAS REPLACED AT 3,400 MILES DUE TO PISTON #3 FAILING. BASED ON CURRENT ISSUES TO DATE, I WOULD NOT PURCHASE ANOTHER OPTIMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502519March 12, 2013
LATCHES/LOCKS/LINKAGES
THE DRIVER SIDE DOOR WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502303March 11, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DRIVERS SIDE DOOR LOCK WILL NOT UNLOCK WITH THE ELECTRICAL BUTTON OR MANUALLY. MANUALLY OPENED, THE LOCK ONLY OPENS HALF WAY - PULL HANDLE TO OPEN - DOOR AUTOMATICALLY LOCKS. CAN'T OPEN DOOR WITH KEY FROM OUTSIDE. MUST ENTER IN PASSENGER SIDE DOOR AND CLIMB OVER. BIG DANGER AS DRIVING WITH CHILDREN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502305March 11, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE TIRE PRESSURE SENSOR, ABS, AND THE STABILITY CONTROL WARNING INDICATORS ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHEN DRIVING THROUGH A CAR WASH AND DURING RAINY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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