Kia Optima Complaints

7,843 consumer complaints on file.

#10735238July 20, 2015
AIR BAGS
THE AIRBAG LIGHT HAS BEEN CLEARED 3 TIMES AND IT KEEPS COMING ON. THEY RECALLED THERE 2008 MODELS AND MY CAR WAS MADE IT 2008, AND I SEE A LOT OF PEOPLE ONLINE WITH THE SAME PROBLEM, THEY NEED TO RECALL 2009 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735285July 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CODES WERE CLEARED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734994July 19, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGJT THIS CAR IN 2014. I HAVE REPLACED BOTH LOW-BEAM HEADLIGHTS, TWICE, A BRAKE LIGHT, BOTH REAR BLINKERS, A FRONT BLINKER, AS WELL AS BOTH HIGHBEAMS. I HAVE NEVER REPLACED EVEN HALF THE NUMBER OF LIGHTS IN THE ENTIRE LIFETIME OF OWNERSHIP OF ANY VEHICLE I HAVE OWNED IN THE PAST. THIS IS AN OBVIOUS RECALL ISSUE BASED ON SAFETY AS WELL AS QUALITY IF KIA CARED. WHEN THE LIGHTS ARE WORKING I HAVE TO DRIVE WITH MY HIGH-BEAMS ON AND I NEVER GET FLASHED OR PULLED OVER. IT IS EXTREMELY HARD TO SEE VS. ANY OTHER VEHICLE. I HAVE HAD MANY FRIENDS AND FAMILY IN THE CAR AND HAVE SHARED THE STORY. AND EVERYONE SAYS THE SAME THING, ITS LIKE THE BRIGHTS IN THIS CAR IS EVERYONE ELSE'S REGULAR LIGHTS. IN FACT, MANY PEOPLE SAY THE HIGH-BEAMS ARE NOT AS BRIGHT AS MOST VEHICLES LOW-BEAMS. IT IS RIDICULOUS AND UNFAIR THAT US OWNERS HAVE TO SPEND $10-$35 ON A BULB OR TWO AN AVERAGE OF EVERY 5-8 WEEKS. CRAZY....KIA STEP UP AND FIX THIS QUALITY AND SAFETY ISSUE. GOV'T I GUESS WONT STEP IN WITHOUT SOMEONE DYING FIRST AND IT MAKING THE NEWS BECAUSE I SEE I AM NOT THE FIRST BY ANY MEANS, AND WONT BE THE LAST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734713July 17, 2015
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
FUEL WILL HEAT UP AND BUBBLE OUT OF FUEL TANK AFTER EXTENDED PERIODS OF IDLING. 4 HOURS IDLING WITH 3/4 FULL FUEL TANK. LIQUID FUEL AND VAPORS ESCAPING FROM GAS CAP AND DRIPPING DOWN THE SIDE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734741July 17, 2015
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2008 KIA OPTIMA. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANCY SENSOR WAS DEFECTIVE AND THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734868July 17, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
MY 2013 KIA OPTIMA'S BRAKE AND GAS PEDAL WILL VIBRATE/GRIND WHILE DRIVING IN WET CONDITIONS. IT STARTED THE DAY I BOUGHT IT. WHILE I WAS SIGNING PAPERS, IT STARTED TO RAIN. DURING THE DRIVE HOME (IMMEDIATELY) I NOTICED VIBRATIONS THROUGH THE PEDAL. I ASKED ABOUT IT AND THEY STATED IT WAS NORMAL. SINCE IT DID IT IMMEDIATELY, NOW I SEE SIMILAR COMPLAINTS AND NO LONGER THINK I AM CRAZY. I HAVE HAD THIS VEHICLE SINCE OCTOBER 2013 AND THE ISSUE PERSISTS ALSO MY BACKUP CAMERA SOMETIMES DOES NOT ENGAGE. A FEW TIMES THE RADIO SYSTEM GETS STUCK ON STUPID (WONT TURN ON), BUT THIS ONLY HAPPENS WHEN THE BACK UP CAMERA HAS ISSUES. AND THIS WEEK 7/2015 MY JUKEBOX STOPPED WORKING PROPERLY. LUCKILY, I FOUND THE RESET SWITCH NEAR THE VOLUME CONTROL AND IT WORKS AGAIN :) MA 10/8 UPDATED 3/22/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734651July 16, 2015
ENGINE AND ENGINE COOLING
I WAS STOPPED AT A STOPLIGHT ON A SMALL STREET WHEN A VERY LOUD HISSING NOISE STARTED COMING FROM MY AIR CONDITIONER VENTS. AS I ACCELERATED THROUGH THE INTERSECTION, THE HISSING NOISE GOT QUIETER, BUT AS I STOPPED AT THE NEXT INTERSECTION, IT GOT LOUDER. BY THE TIME I PULLED INTO A NEARBY PARKING LOT AND STOPPED, MY AIR CONDITIONER WAS NO LONGER BLOWING COLD. THE HEAT INDEX IS CURRENTLY WELL OVER 100 DEGREES HERE, SO DRIVING HOME WITH NO AIR COULD BE VERY DANGEROUS TO MANY, ESPECIALLY IF WE HAD TAKEN THE CAR OUT OF TOWN, AS WE WERE INTENDING TO DO JUST A FEW DAYS LATER. LUCKILY, I WAS CLOSE TO HOME AND DID NOT HAVE MY CHILDREN WITH ME, SO I WAS ABLE TO ENDURE THE RIDE HOME, BUT OTHERS MAY NOT BE SO FORTUNATE. AFTER RETURNING FROM MY OUT OF TOWN TRIP (FOR WHICH I HAD TO USE ANOTHER CAR), I TOOK MY CAR TO THE DEALERSHIP, WHO SAID ORIGINALLY THAT FIXING A BROKEN A/C WAS UNDER WARRANTY, BUT THEN HE RETURNED AND SAID A ROCK OR DEBRIS HAD PUT A HOLE IN MY CONDENSER, AND IT WOULD NOT BE COVERED BY MY WARRANTY. INSTEAD, I WOULD NEED TO FILE AN INSURANCE CLAIM OR PAY ALMOST $900. I EMPHASIZED THAT THIS HAPPENED AS I WAS SITTING STILL AT A SMALL INTERSECTION, NOT WHILE DRIVING AT A HIGH SPEED. HE CLAIMED THAT IT IS POSSIBLE IT COULD'VE HAPPENED EARLIER BUT WAS JUST THEN UNDER ENOUGH PRESSURE TO PUSH THROUGH THE HOLE. I HAVE FOUND HUNDREDS OF KIA OWNERS ONLINE WITH SUPPOSED "PUNCTURED COMPRESSORS" THAT COULDN'T SEE THE PUNCTURE OR COULDN'T EXPLAIN WHEN OR HOW IT COULD HAVE HAPPENED, AND MANY IN CARS OWNED FOR LESS THAN A YEAR. KIA HAS BEEN RECEIVING COMPLAINTS ABOUT THIS SINCE AT LEAST 2011 AND REFUSED TO COVER IT IN THE WARRANTY. THIS COULD BE PREVENTED WITH A CHEAP WIRE MESH TO PROTECT THE COMPRESSOR, BUT THEY HAVE INSTEAD CHOSEN TO GET PAID $800+ EACH TIME IT HAPPENS AND LEAVE CUSTOMERS VULNERABLE TO BEING STRANDED IN 100+ DEGREE HEAT WITH NO A/C DUE TO FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734562July 16, 2015
UNKNOWN OR OTHER
DRIVER DOOR FAILS TO OPEN. WHEN WILL SOMETHING BE DONE ABOUT THIS? THERE ARE COMPLAINTS EVERYWHERE ONLINE ABOUT THIS EXACT ISSUE ON THIS EXACT MODEL AND OTHER YEARS TOO. I CAN'T GET IN OR OUT OF MY CAR THROUGH THE DRIVER DOOR. THIS IS A HUGE SAFETY CONCERN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734650July 16, 2015
STEERING
I HAVE NOTICED A LOT OF PLAY IN THE STEERING OF MY 2012 OPTIMA IN THE LAST FEW MONTHS. I TOOK THE CAR INTO THE DEALER FOR NEW TIRES,ALIGNMENT AND BALANCE WHILE THE MECHANIC WAS PUTTING ON THE TIRES ,I ASKED HIM ABOUT THE PLAY IN THE STEERING WHEEL AND HE SAID IT WAS BECAUSE OF A FIBER GEAR IN THE STEERING MOTOR THAT IS ON THE STEERING COLUMN AND THAT IT WAS A WARRENTY PROBLEM AND WOULD BE REPAIRED FREE OF CHARGE THERE IS A SMALL FIBER GEAR ABOUT THE SIZE OF A QUARTER THAT THE TEETH BREAK OFF OF AND WILL CAUSE A CLICKING THAT I HAD HERD AND COULD CAUSE THE STEERING TO LOCKUP. WHEN THE UNIT WAS TAKEN APART, THE GEAR HAD A LOT OF TEETH BROKEN OFF AND AFTER IT WAS REPLACE THE STEERING WHEEL WAS FINE AGAIN WITH NO PLAY IN THE WHEEL I SAW NO RECALL OR WARNINGS BUT IT SEEMS THAT THIS HAPPENS AT ABOUT 25000 MILE GIVE OR TAKE. THOUGHT I WOULD SHARE THIS WITH OTHER OWNERS IT CAN BE REPAIRED AT NO COST ON A WARRENTY BASES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734141July 15, 2015
STEERING
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE MAKING A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MOSTLY WHEN MAKING A LEFT TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS INFORMED THAT THERE WAS A MANUFACTURERS RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733951July 14, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE TEMPERATURE GAUGE WENT TO THE HOT SIDE AND SMOKE STARTED TO EMIT UNDER THE HOOD. THE CONTACT STATED THAT THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT CLAMP ON THE RADIATOR WAS NOT PROPERLY FITTED, CAUSING THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734045July 14, 2015
UNKNOWN OR OTHER
NEITHER THE DRIVER DOOR OR PASSENGER DOOR WILL UNLOCK. THIS OCCURS FROM BOTH INSIDE AND OUTSIDE THE CAR. VERY UNSAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734050July 14, 2015
POWER TRAIN
MY CAR SUFFERED THE SAME PROBLEM WITH THE SHIFT LEVER EXPLAINED UNDER NHTSA CAMPAIGN NUMBER: 11V153000, HOWEVER. MY CAR WAS NOT PART OF THAT RECALL. THE DEALER SAID THAT THE PROBLEM WAS CAUSED BY A DAMAGE BUSHING IN THE SHIFT CABLE. THE COST OF THE REPAIR WAS $150.00 LABOR, $8.28 BUSHING AND $50.00 FOR THE TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733620July 13, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED, THE LOCKS ON THE DOOR FAILED TO WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733788July 13, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS DRIVING WITH MY WIFE AT APPROXIMATELY 70 MPH ON A FLAT, FRESHLY PAVED HIGHWAY WITH NO OVERPASSES OR OTHERS CARS NEARBY WHEN ALL OF A SUDDEN AN EXTREMELY LOUD CRASH (SOUNDED LIKE A GUN SHOT) OCCURRED RIGHT ABOVE OUR HEADS. ALL OF A SUDDEN THE SUNSHADE ON THE INTERIOR ROOF STARTED FLAPPING AROUND WILDLY IN THE WIND AND HUNDREDS OF PIECES OF SHATTERED GLASS STARTED RAINING ON MY WIFE AND MY HEAD AND BODY. THE SOUND AND FALLING GLASS WAS SO SUDDEN AND DISTRACTING THAT I NEARLY SWERVED OFF THE ROAD, BUT LUCKILY WAS ABLE TO MAINTAIN CONTROL OF THE CAR. AS MY HEART BEAT OUT OF MY CHEST, I QUICKLY PULLED OVER TO THE SIDE OF THE HIGHWAY TO CALM DOWN AND ASSESS WHAT HAD HAPPENED. UPON FURTHER INSPECTION IT LOOKED LIKE THE SUNROOF HAD SPONTANEOUSLY EXPLODED OUTWARD FROM THE CABIN. WE HAVE NO LOGICAL EXPLANATION FOR WHY IT OCCURRED OTHER THAN THAT IT WAS A PRE-EXISTING MANUFACTURING DEFECT, WHICH SOUNDS CONSISTENT WITH OTHER INSTANCES I HAVE READ ONLINE. DOING SOME ADDITIONAL RESEARCH I FOUND THAT THERE ARE APPARENTLY HUNDREDS OF CASES OF THIS OCCURRING IN KIA MODELS AND A CLASS ACTION LAWSUIT IS BEING BUILT. DESPITE ALL OF THESE INSTANCES BEING REPORTED I WAS NEVER ALERTED BY KIA THAT THIS WAS AN ISSUE OR POSSIBILITY. MY CAR IS IN THE SHOP NOW AND KIA IS INVESTIGATING WHETHER OR NOT THEY WILL COVER THE REPAIR COSTS (THEY BETTER AFTER ALL WE WENT THROUGH). MY WIFE AND I BOTH SUFFERED SEVERAL PUNCTURES/SPLINTERS ON OUR HEAD, ARMS, AND LEGS FROM THE TINY GLASS SHARDS. MY WIFE ALSO RECEIVED A GASH/CUT ON HER PALM FROM A PIECE OF GLASS. KIA NEEDS TO ADDRESS THIS VERY SERIOUS ISSUE BEFORE IT HAPPENS TO OTHERS WHO MAY NOT BE AS LUCKY AS WE WERE TO WALK AWAY RELATIVELY UNINJURED.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10733372July 11, 2015
SUSPENSION
DRIVING UP THE ROAD ,PUT ON BRAKES ,AXLE AND SUBFRAME BROKE CAUSING MY CAR TO SLIDE AND STOP IN MIDDLE OF ROAD.THANK GOD NO ONE HIT US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733122July 10, 2015
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACTS OWNS A 2012 KIA OPTIMA. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732561July 7, 2015
POWER TRAIN
CAR WILL JERK HARD WHEN CHANGING GEARS. IT HAPPENS WHILE GOING IN SPEEDS BELOW 45 MPH. THE CAR WILL JERK REALLY HARD WHILE DRIVING AND THE RPMS WILL JUMP FROM 2-3 STRAIGHT UP TO 6. IT HAS HAPPENED SEVERAL TIMES IN THE LAST WEEK. I AM TAKING IT TO THE KIA DEALER TO SEE IF THEY CAN LOCATE AND FIX THE PROBLEM. BASED ON WHAT I HAVE READ HERE, THERE DOESN'T APPEAR TO BE A FIX. I AM REALLY CONCERNED IT WILL ACCELERATE AND CAUSE ME TO HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732385July 7, 2015
AIR BAGS
THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS WHICH I AM VERY THANKFUL FOR CONSIDERING THE AIR BAGS MAY OR MAY NOT WORK. THE AIR BAG LIGHT IS ON AND THE DEALERSHIP HAS RESET IT SEVERAL TIMES. THE CAR WON'T PASS INSPECTION WITH THE LIGHT ON. I AM A RECENT COLLEGE GRADUATE ON A FIXED INCOME. I NEED THE CAR FOR TRANSPORTATION TO WORK AND AT THIS TIME DON'T HAVE THE FUNDS TO GET IT FIXED IF THERE IS A PROBLEM WITH THE AIR BAGS. I NEED THE KIA DEALERSHIP TO CONSIDER CALLING A RECALL ON THESE AIRBAGS DUE TO A SAFETY ISSUE ESPECIALLY IF THERE WAS AN ACCIDENT AND THE BAGS WOULDN'T DEPLOY. I NEED TO BE ABLE TO GET THIS CAR INSPECTED WITH LITTLE COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731880July 3, 2015
AIR BAGS
NOTICED AN AIRBAG LIGHT WAS ON ON THE DASH. TOOK THE CAR TO THE DEALER AND WAS TOLD THE PASSENGER SEAT AIRBAG SENSOR HAD FAILED AND THE COST TO REPAIR WOULD BE APPROXIMATELY $1800. REPAIR WAS NOT PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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