Kia Optima Complaints

7,843 consumer complaints on file.

#11079177March 14, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 45 MPH, THE SHARK FIN FELL OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO KIA OF ABILENE (4702 SOUTHWEST DR, ABILENE, TX 79606) AND STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079455March 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING HIGHWAY SPEEDS, THE "HYBRID SYSTEM FAILURE, PLEASE PULL OVER AND TURN OFF VEHICLE" MESSAGE ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO JT'S KIA OF COLUMBIA (230 KILLIAN COMMONS PKWY, COLUMBIA, SC 29203) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT UNDER A RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078684March 12, 2018
STEERING
AS MANY OTHER DRIVERS HAVE STATED, 2014 KIA OPTIMA DRIFTS AT HIGHWAY SPEEDS. TAKES CONSTANT CORRECTION TO KEEP IN LANES > 55 MPH. HAS HAPPENED SINCE I OWNED CAR, BUT HAS WORSENED AS OF 2016. JUNE 08, 2016 - COMPLAINED TO DEALER THAT CAR DRIFTS AT HIGHWAY SPEED. REPLY WAS IT IS OK. APRIL 4, 2017 - DEALER TEST DROVE, SAID THEY COULD NOT DUPLICATE. APRIL 19, 2017 - CONTACTED KIA USA AND OPENED COMPLAINT. # K3421611 NO HELP. KIA SAID AS LONG AS THE TECH FELT IT DID NOT DRIFT, THEN NOTHING THEY COULD DO. MAY 3, 2017 - PURCHASED 4 NEW CONTINENTAL TIRES TO SEE IF THAT WOULD CORRECT PROBLEM TO NO AVIAL. SO IT IS MY WORD AGAINST THE TECH AND I AND 35 OTHER CONSUMERS HAVE CARS THAT DRIFT AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078739March 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT HEARD AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TURNSVILLER KIA (2900 NJ-42, SICERVILLE, NJ) WAS CONTACTED AND STATED THAT THEY COULD NOT REPLACE THE ENGINE PRIOR TO A FAILURE PER KIA POLICY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,783. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078755March 12, 2018
EXTERIOR LIGHTING
HORRIBLE & DANGEROUS LOW BEAM LIGHTING ON THE 2011 KIA OPTIMA I OWN. IT HAS BEEN THIS WAY FOR ABOUT A YEAR, AND I HAVE CHANGED BULBS, TAKEN TO DIFFERENT SERVICE STATIONS, ETC. THE GOOGLE REVIEWS ARE HORRIFYING, SAYING PEOPLE ARE BEING CHARGED $900+ DOLLARS FOR FIXING THE DETERIORATION OF THE PAINT SURROUNDING THE LIGHT. I PRAY THAT'S NOT THE CASE. YOU SIMPLY CAN NOT SEE WHILE DRIVING AT NIGHT, AND EVEN THE HIGH BEAMS ARE MUCH MUCH MUCH MORE FADED THAN "WORKING & NORMAL" LIGHTS. IT"S AWFUL AND KIA NEEDS TO FIX THIS FOR CONSUMERS! BEFORE SOMEONE GETS HURT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078590March 11, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
INTERMITENLY .CAR WON'T START ALL ELECTRONIC SIGNALS OFF ,NOTHING DEAD . ENGINE TICKING AFTER I STOP & PARK IT . I HEAR A LOUD TICKING. BURNING OIL. AT LEAST 5 TIMES ,WHILE EXCELERATING CAR TAKES OFF REAL FAST . HARD TO CONTROL ,KEEP IT ON THE ROAD. PULLS TO THE RIGHT. HAD TO REPLACE TIRES ONLY HAVE 41K MILES. PAINT CHIPS.FOBS DO NOT WORK. I HAVE COMPLAINED TO DEALERS AT LEAST 6-7 TIMES. PLEASE NOTE* I PURCHASED VIP PREMIER ULTIMATE PROTECTION PLUS & GLASS COAT & TEFLON INTERIOR PROTECTION.$ 1850.00 ESTIMATE. EXTRA. COVERS EVERYTHING I REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078371March 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STEERING WHEEL SHAKES WHILE IN MOTION ( 60-80 MPH ). RIDE IS SMOOTH UNTIL TIRES ROLL OVER IMPERFECTION IN ROAD. STEERING WHEEL AND FRONT-END BEGINS TO SHAKE VIOLENTLY. SHAKING STOPS WHEN TURNING RIGHT OR LEFT AND BEGINS AGAIN ONCE VEHICLE HAS STRAIGHTENED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078405March 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS ABLE TO BE TURNED OFF AND RESTARTED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078261March 9, 2018
ENGINE
METAL FOUND IN ENGINE. VEHICLE COMPLETELY SHUT OFF AND WOULD NOT RESTART. HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078279March 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2015 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A U-TURN, THE STEERING WHEEL SEIZED. THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED WHEN SWITCHING BETWEEN FUEL AND ELECTRIC EVER SINCE IT WAS PURCHASED IN 2017. THE VEHICLE WAS TOWED TO THE DEALER (RICK CASE KIA IN SUNRISE FLORIDA). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12647572. THE APPROXIMATE FAILURE MILEAGE WAS 1,096.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076797March 8, 2018
AIR BAGS, SEAT BELTS
AIR BAG LIGHTS WON'T TURN OFF CONSTANTLY ON ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023230March 8, 2018
ENGINE, AIR BAGS, FUEL SYSTEM, GASOLINE
2012 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE ENGINE SEIZED. THE DOME LIGHT IN THE VEHICLE INADVERTENTLY TURNED ON. THE CAMSHAFT FAILED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076587March 7, 2018
ENGINE
UPON ENTERING THE FREEWAY, MY CAR SUDDENLY MADE A LOUD RATTLING NOISE. THE SCREEN ON MY DASHBOARD WROTE ALONG THE LINES OF "HYBRID SYSTEM WARNING: SAFELY STOP AND DO NOT DRIVE!" THEN MY CAR'S ENGINE BEGINS TO REV RANDOMLY AND BECAME UNRESPONSIVE TO MY CONTROL. I'M NOT EVEN SURE HOW I MANAGED TO PULL OVER, BUT MADE IT TO THE SIDE AND TURNED ON MY EMERGENCY LIGHTS ON A VERY BUSY FREEWAY AT NIGHT. THE EMERGENCY LANE I WAS PULLED OVER IN WAS SO NARROW, I HAD TO STAY IN MY CAR. MY CAR THEN BEGAN TO TURN ON AND OFF REPEATEDLY UNTIL IT BECAME COMPLETELY DEAD AND ALL MY LIGHTS WENT OUT, INCLUDING MY EMERGENCY LIGHTS. I WAS PRAYING NO CAR WOULD HIT ME AS I WAITED FOR A TOW. HAD IT HAPPENED EVEN A SECOND LATER, SUCH AS WHEN I WOULD BE TRAVELING AT HIGHWAY SPEEDS, I WOULD MORE THAN LIKELY HAVE BEEN IN AN ACCIDENT TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076306March 5, 2018
STEERING
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE A LOUD CLUNKING NOISE WHEN MAKING LEFT AND RIGHT TURNS. SNAIL KIA IN GREENSBURG, PA 156601 WAS MADE AWARE OF THE FAILURE AND SCHEDULED THE CONTACT FOR A SERVICE APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR SERVICE BULLETIN FOR THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076140March 4, 2018
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE VERY DIM, TO THE POINT OF BEING VIRTUALLY USELESS. FOG LIGHTS PROVIDE MORE LIGHTING. REPLACED BULBS TO NO AVAIL. HIGH BEAMS WORK GREAT. POSSIBLE THAT THE REFLECTIVE COATING INSIDE HID HOUSING HAS BURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075603March 1, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
FROM A STOP AT A LIGHT OR INTERSECTION, OVER SEVEN (7) TIMES THE CAR HAS JOLTED FORWARD AND STOPPED ABRUPTLY, LOSING MOST POWER TO THE MOTOR AT THAT POINT. AUDIBLE ALARMS RING AND THE DASHBOARD HAS READ BOTH "HYBRID SYSTEM WARNING! IMMEDIATELY STOP AND DO NOT DRIVE" AND "CHECK CHARGING SYSTEM". THIS HAS HAPPENED DURING LEFT TURNS WITH ONCOMING TRAFFIC THAT THEN HAS TO SLOW AS I SLOWLY CREEP OUT OF THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075697March 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LAWRENCE KIA (1225 E 23RD ST, LAWRENCE, KS) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075398February 28, 2018
ELECTRONIC STABILITY CONTROL (ESC)
BACK UP CAMERA IS NOT WORKING. NO ACCIDENT ACURRED, STARTED THE CAR, PUT IN REVERSE AND THE SCREEN IS COMPLETELY BLACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075522February 28, 2018
ENGINE, UNKNOWN OR OTHER
WHEN I CUT MY CAR OFF AFTER DRIVING OR SOMETIMES WHILE DRIVING I HAVE A TICKING NOISE THAT SORT OF SOUNDS LIKE A BOMB. ALSO, WHEN I PUT MY CAR IN REVERSE THERE IS SOME SORT OF GRINDING NOISE. THE CAR ALSO DOESNT TAKE OFF/DRIVE THE WAY IT USE TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075022February 26, 2018
ENGINE
TAKATA RECALL, HAVE SUPER LOUD RATTLING NOISE IN THE MOTOR AT FIRST START UP AND CONTINUES THE ENTIRE TIME ITS RUNNING. KIA SUNTRUP CLAIMS ITS "NOT LOUD ENOUGH "AND WHEN I ASKED WHAT THE LEVEL OF NOISE MINE IS CURRENTLY AND WHAT THE STANDARD FOR FIXING IS, THEY HAD NO CLUE! COME ON, CAR HAS 47,000 MILES ON IT AND HAS DONE THIS LOUD NOISE FOR THE LAST 25,000. KIA NEEDS TO STAND BEHIND THEIR VECHILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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